HP LaserJet 4345mfp - User Guide
Page 12
Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and ... accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218 Heartbeat LED...218 Fax LED...2. 19 Correcting print-quality and copy-quality problems 220 Print-quality checklist ...220 Image defect examples 220...
Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and ... accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218 Heartbeat LED...218 Fax LED...2. 19 Correcting print-quality and copy-quality problems 220 Print-quality checklist ...220 Image defect examples 220...
HP LaserJet 4345mfp - User Guide
Page 13
... support providers 240 Ordering directly through the embedded Web server (for printers that are connected to a network 240 Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer 240 Part numbers ...241 Accessories ...241 Print cartridges ...241 Maintenance kits ...242 Memory ...2. 42 Cables and interfaces ...243 Print media ...243 Appendix...
... support providers 240 Ordering directly through the embedded Web server (for printers that are connected to a network 240 Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer 240 Part numbers ...241 Accessories ...241 Print cartridges ...241 Maintenance kits ...242 Memory ...2. 42 Cables and interfaces ...243 Print media ...243 Appendix...
HP LaserJet 4345mfp - User Guide
Page 75
The REPLACE MAINTENANCE KIT message will automatically configure itself to the original factory settings. If this menu, touch CONFIGURE DEVICE, and then touch RESETS. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE Values No value to select No value to select Explanation This item restores...select these items. Reset the MFP only under the following circumstances: ● You want to temporarily clear the ORDER MAINTENANCE KIT and REPLACE MAINTENANCE KIT warning messages. The items in the MFP, while pressing the RESET button clears only the current job. ENWW Configure ...
The REPLACE MAINTENANCE KIT message will automatically configure itself to the original factory settings. If this menu, touch CONFIGURE DEVICE, and then touch RESETS. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE Values No value to select No value to select Explanation This item restores...select these items. Reset the MFP only under the following circumstances: ● You want to temporarily clear the ORDER MAINTENANCE KIT and REPLACE MAINTENANCE KIT warning messages. The items in the MFP, while pressing the RESET button clears only the current job. ENWW Configure ...
HP LaserJet 4345mfp - User Guide
Page 76
...in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. Turns sleep mode on the control panel, touch any part of power that a new maintenance kit or document feeder kit has been installed. 62 Chapter 2 Using the control panel ENWW Using ... CLEAR ADDRESS BOOK RESET SUPPLIES No value to select NEW MAINTENANCE KIT NEW DOCUMENT FEEDER KIT Explanation Use this item to temporarily clear the ORDER DOCUMENT FEEDER KIT and REPLACE DOCUMENT FEEDER KIT warning messages. The REPLACE DOCUMENT FEEDER KIT message will reappear periodically until you send a print job...
...in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. Turns sleep mode on the control panel, touch any part of power that a new maintenance kit or document feeder kit has been installed. 62 Chapter 2 Using the control panel ENWW Using ... CLEAR ADDRESS BOOK RESET SUPPLIES No value to select NEW MAINTENANCE KIT NEW DOCUMENT FEEDER KIT Explanation Use this item to temporarily clear the ORDER DOCUMENT FEEDER KIT and REPLACE DOCUMENT FEEDER KIT warning messages. The REPLACE DOCUMENT FEEDER KIT message will reappear periodically until you send a print job...
HP LaserJet 4345mfp - User Guide
Page 176
The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are installed in each DIMM ... Trays and Options lists the size settings for the MFP. 2 Installed Personalities and Options lists all trays and lists paper-handling accessories that might assist HP Customer Care representatives in the MFP. 162 Chapter 9 Managing and maintaining the MFP ENWW
The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are installed in each DIMM ... Trays and Options lists the size settings for the MFP. 2 Installed Personalities and Options lists all trays and lists paper-handling accessories that might assist HP Customer Care representatives in the MFP. 162 Chapter 9 Managing and maintaining the MFP ENWW
HP LaserJet 4345mfp - User Guide
Page 177
... for the ADF. The MFP has two separate maintenance kits: one is for each maintenance kit. The page also lets you know when you should schedule the next preventive maintenance for the print engine, and the other is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number...
... for the ADF. The MFP has two separate maintenance kits: one is for each maintenance kit. The page also lets you know when you should schedule the next preventive maintenance for the print engine, and the other is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number...
HP LaserJet 4345mfp - User Guide
Page 178
...hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit... indicates the percentage of the maintenance kit that remains and the HP part numbers. 3 Document Feeder Kit indicates the percentage of the document feeder kit that remains and the HP part number. 4 Recycling ...
...hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit... indicates the percentage of the maintenance kit that remains and the HP part numbers. 3 Document Feeder Kit indicates the percentage of the document feeder kit that remains and the HP part number. 4 Recycling ...
HP LaserJet 4345mfp - User Guide
Page 193
... purchase the preventive maintenance kits. Performing preventive maintenance The MFP requires periodic maintenance to temporarily clear the PERFORM PRINTER MAINTENANCE message. The kit includes: ● Fuser ● Rollers (transfer, pickup, and feed) ● Installation instructions The printer maintenance kit is a consumable item and is automatically reset. Note Note Printer preventive maintenance You should replace certain parts when the PERFORM PRINTER MAINTENANCE message appears on...
... purchase the preventive maintenance kits. Performing preventive maintenance The MFP requires periodic maintenance to temporarily clear the PERFORM PRINTER MAINTENANCE message. The kit includes: ● Fuser ● Rollers (transfer, pickup, and feed) ● Installation instructions The printer maintenance kit is a consumable item and is automatically reset. Note Note Printer preventive maintenance You should replace certain parts when the PERFORM PRINTER MAINTENANCE message appears on...
HP LaserJet 4345mfp - User Guide
Page 194
Touch NEW DOCUMENT FEEDER KIT. To reset the ADF maintenance-kit count 1. Touch Menu. 2. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW Touch CONFIGURE DEVICE. 3. Touch RESET SUPPLIES. 5. After replacing the kit, reset the ADF maintenance-kit count. Scroll to install it. ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4.
Touch NEW DOCUMENT FEEDER KIT. To reset the ADF maintenance-kit count 1. Touch Menu. 2. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW Touch CONFIGURE DEVICE. 3. Touch RESET SUPPLIES. 5. After replacing the kit, reset the ADF maintenance-kit count. Scroll to install it. ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4.
HP LaserJet 4345mfp - User Guide
Page 236
The media might not meet HP specifications (for maintenance. The MFP might be due for example, the paper is too moist or too rough). The toner level in the print cartridge might be... Replace the print cartridge. 3. See Print media specifications. 4. Check this by printing a copy of the supplies status page. (See Checking the MFP configuration.) If maintenance is fully installed. 2. Defects that the print cartridge is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222 Chapter 10 Solving problems ENWW
The media might not meet HP specifications (for maintenance. The MFP might be due for example, the paper is too moist or too rough). The toner level in the print cartridge might be... Replace the print cartridge. 3. See Print media specifications. 4. Check this by printing a copy of the supplies status page. (See Checking the MFP configuration.) If maintenance is fully installed. 2. Defects that the print cartridge is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222 Chapter 10 Solving problems ENWW
HP LaserJet 4345mfp - User Guide
Page 238
...of paper. 3. Do not use paper that the environmental specifications for maintenance. Try using a smoother paper. If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Replace the print cartridge. 4. If you are ...the stack of the supplies status page. (See Checking the MFP configuration.) If maintenance is rough, and the toner easily rubs off, open the CONFIGURE DEVICE menu at the printer control panel. Print a few more completely onto the paper. (See Print quality...
...of paper. 3. Do not use paper that the environmental specifications for maintenance. Try using a smoother paper. If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Replace the print cartridge. 4. If you are ...the stack of the supplies status page. (See Checking the MFP configuration.) If maintenance is rough, and the toner easily rubs off, open the CONFIGURE DEVICE menu at the printer control panel. Print a few more completely onto the paper. (See Print quality...
HP LaserJet 4345mfp - User Guide
Page 239
...onto the paper. (See Print quality submenu.) You must also set the type of paper for the MFP are using meet HP specifications. (See Print media specifications.) ENWW Correcting print-quality and copy-quality problems 225 Loose toner Loose toner, in this by... you are using a different type of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that type and quality of media (locking trays).) 2. Clean the inside of paper....
...onto the paper. (See Print quality submenu.) You must also set the type of paper for the MFP are using meet HP specifications. (See Print media specifications.) ENWW Correcting print-quality and copy-quality problems 225 Loose toner Loose toner, in this by... you are using a different type of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that type and quality of media (locking trays).) 2. Clean the inside of paper....
HP LaserJet 4345mfp - User Guide
Page 240
... an olk d .at fhjdjht ajshef. If the distance between defects is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Repeating defects 1. See Repetitive defect ruler. 3. The MFP might be replaced. Suolklv jsdj hvjkrt ten ...order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Also see Repeating image. Ho sn shj shjkh a sjca kvkjn? The MFP might need to see if the problem corrects itself . 2. The MFP might occur when using meet HP specifications. (See ...
... an olk d .at fhjdjht ajshef. If the distance between defects is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Repeating defects 1. See Repetitive defect ruler. 3. The MFP might be replaced. Suolklv jsdj hvjkrt ten ...order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Also see Repeating image. Ho sn shj shjkh a sjca kvkjn? The MFP might need to see if the problem corrects itself . 2. The MFP might occur when using meet HP specifications. (See ...
HP LaserJet 4345mfp - User Guide
Page 241
...not too tight or too loose against the paper. 4. Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page skew 1. Print a few more pages to see if the problem corrects itself . 2. Print a few...status page. (See Checking the MFP configuration.) If maintenance is loaded correctly and that all adjustments have been made. (See Loading input trays.) Make sure that the environmental specifications for the printer are using meet HP specifications. (See Print media specifications.) 6. Make ...
...not too tight or too loose against the paper. 4. Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page skew 1. Print a few more pages to see if the problem corrects itself . 2. Print a few...status page. (See Checking the MFP configuration.) If maintenance is loaded correctly and that all adjustments have been made. (See Loading input trays.) Make sure that the environmental specifications for the printer are using meet HP specifications. (See Print media specifications.) 6. Make ...
HP LaserJet 4345mfp - User Guide
Page 245
... detect the original page in the ADF, or the original page fed through the ADF with another page. 1. See Calibrating the scanner. See The ADF maintenance kit. Blank page (ADF) If the page is underneath the white, vinly ADF backing. See Cleaning the ADF delivery system. 2. Replacement mylar strips are stored in...
... detect the original page in the ADF, or the original page fed through the ADF with another page. 1. See Calibrating the scanner. See The ADF maintenance kit. Blank page (ADF) If the page is underneath the white, vinly ADF backing. See Cleaning the ADF delivery system. 2. Replacement mylar strips are stored in...
HP LaserJet 4345mfp - User Guide
Page 248
... indicates which component needs to identify the cause of the maintenance kit) (94.0 mm [3.75 inches]) 7 Print cartridge (94.2 mm [3.75 inches]) To identify if the print cartridge is the problem, insert a print cartridge from another HP LaserJet 4345mfp, if one is available, before replacing the fuser....ruler to be replaced. 1 2 3 4 5 6 1 First occurrence of the defect 2 Print cartridge (37.7 mm [1.5 inches]) 3 Transfer roller (part of the maintenance kit) (47 mm [1.9 inches 4 Print cartridge (54.0 mm [2.13 inches]) 5 Print cartridge (62.8 mm [2.5 inches]) 6 Fuser (part of the defect.
... indicates which component needs to identify the cause of the maintenance kit) (94.0 mm [3.75 inches]) 7 Print cartridge (94.2 mm [3.75 inches]) To identify if the print cartridge is the problem, insert a print cartridge from another HP LaserJet 4345mfp, if one is available, before replacing the fuser....ruler to be replaced. 1 2 3 4 5 6 1 First occurrence of the defect 2 Print cartridge (37.7 mm [1.5 inches]) 3 Transfer roller (part of the maintenance kit) (47 mm [1.9 inches 4 Print cartridge (54.0 mm [2.13 inches]) 5 Print cartridge (62.8 mm [2.5 inches]) 6 Fuser (part of the defect.
HP LaserJet 4345mfp - User Guide
Page 256
... a consumable item, and its cost is not covered under the warranty or most extended warranty options. 110-volt printer maintenance kit 220-volt printer maintenance kit Q5998A Q5999A ADF maintenance kit Includes a roller assembly, a separation pad, and mylar shields. The ADF maintenance kit is a consumable item, and its cost is not covered under the warranty or most extended warranty options...
... a consumable item, and its cost is not covered under the warranty or most extended warranty options. 110-volt printer maintenance kit 220-volt printer maintenance kit Q5998A Q5999A ADF maintenance kit Includes a roller assembly, a separation pad, and mylar shields. The ADF maintenance kit is a consumable item, and its cost is not covered under the warranty or most extended warranty options...
HP LaserJet 4345mfp - User Guide
Page 263
... with the MFP for a period of this agreement. You can purchase an extension of one year. Installation and maintenance-kit replacement An HP-authorized service or support provider will come to your site to install the MFP or to you and for more information about...needs. Availability of service and support options for purchase. Support services vary by location. Maintenance agreements are available to replace the maintenance kits. Availability of support and service Around the world, HP provides a variety of these programs will vary depending upon your site for calls made ...
... with the MFP for a period of this agreement. You can purchase an extension of one year. Installation and maintenance-kit replacement An HP-authorized service or support provider will come to your site to install the MFP or to you and for more information about...needs. Availability of service and support options for purchase. Support services vary by location. Maintenance agreements are available to replace the maintenance kits. Availability of support and service Around the world, HP provides a variety of these programs will vary depending upon your site for calls made ...
HP LaserJet 4345mfp - User Guide
Page 309
...delivery system 174 coying from 103 error messages 210 image shift, troubleshooting 233 jams, clearing 198 jams, frequent 201 lines on copies 231, 232 maintenance kit 179, 242 media specifications 270 skewed pages 232 troubleshooting print quality 222 ADF input tray locating 8 ADF output bin capacity 6 selecting 77 adhesive...Clenaing Page 51 auto continue 54 automatic document feeder. See fax accessory anticounterfeit website 166 Apple Macintosh. See labels agreements, maintenance 249 Alerts tab, HP Toolbox 153 allocating memory 283 Alternative Letterhead Mode 71, 82 analog fax accessory.
...delivery system 174 coying from 103 error messages 210 image shift, troubleshooting 233 jams, clearing 198 jams, frequent 201 lines on copies 231, 232 maintenance kit 179, 242 media specifications 270 skewed pages 232 troubleshooting print quality 222 ADF input tray locating 8 ADF output bin capacity 6 selecting 77 adhesive...Clenaing Page 51 auto continue 54 automatic document feeder. See fax accessory anticounterfeit website 166 Apple Macintosh. See labels agreements, maintenance 249 Alerts tab, HP Toolbox 153 allocating memory 283 Alternative Letterhead Mode 71, 82 analog fax accessory.
HP LaserJet 4345mfp - User Guide
Page 315
...accessory 219 formatter 218 lines, troublehsooting 231, 232 lines, troubleshooting 224, 228 link speed, network 58 links embedded Web server 151 HP Toolbox 154 Linux driver support 13 loading 500-sheet trays 24 coated paper 83 custom-size paper 84 envelope feeder 132, 133 envelopes... iv, 249 maintenance kit part number 242 supplies status page, printing 163 using 179 Korean EMI statement 293 L labels loading 23 printing 81 specifications 264 LAN fax 122 LAN-connector 6 landscape orientation duplexing options 87 orignals settings 40 language, control panel 184 languages, printer 5, 53 laser ...
...accessory 219 formatter 218 lines, troublehsooting 231, 232 lines, troubleshooting 224, 228 link speed, network 58 links embedded Web server 151 HP Toolbox 154 Linux driver support 13 loading 500-sheet trays 24 coated paper 83 custom-size paper 84 envelope feeder 132, 133 envelopes... iv, 249 maintenance kit part number 242 supplies status page, printing 163 using 179 Korean EMI statement 293 L labels loading 23 printing 81 specifications 264 LAN fax 122 LAN-connector 6 landscape orientation duplexing options 87 orignals settings 40 language, control panel 184 languages, printer 5, 53 laser ...