HP LaserJet 4345mfp - User Guide
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Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and print-cartridge areas 186 Clearing jams ...203 Using the MFP help system 203 If a message persists ...203 Resolving control-panel messages 204 Understanding accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218...
Printer preventive maintenance 179 The ADF maintenance kit 179 10 Solving problems Solving general problems ...182 Troubleshooting checklist 182 Determining MFP problems 184 Clearing jams...185 Clearing jams from the top-cover and print-cartridge areas 186 Clearing jams ...203 Using the MFP help system 203 If a message persists ...203 Resolving control-panel messages 204 Understanding accessory lights for the 3-bin mailbox and stapler/stacker 216 Accessory lights ...216 Replacing accessories or accessory components 217 Understanding lights on the formatter 218 HP Jetdirect LEDs...218...
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...the embedded Web server (for printers that are connected to a network 240 Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer 240 Part numbers ...241 Accessories ...241 Print cartridges ...241 Maintenance kits ...242 Memory ...2. 42 ...of support and service 249 HP maintenance agreements 249 Priority Onsite Service ...249 Next business day...249 Installation and maintenance-kit replacement 249 Repacking the MFP ...250 To repack the MFP ...250 Service information form ...251 Appendix C MFP specifications Physical specifications...254 ...
...the embedded Web server (for printers that are connected to a network 240 Ordering directly through the HP Toolbox software (for printers that are directly connected to a computer 240 Part numbers ...241 Accessories ...241 Print cartridges ...241 Maintenance kits ...242 Memory ...2. 42 ...of support and service 249 HP maintenance agreements 249 Priority Onsite Service ...249 Next business day...249 Installation and maintenance-kit replacement 249 Repacking the MFP ...250 To repack the MFP ...250 Service information form ...251 Appendix C MFP specifications Physical specifications...254 ...
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...page data or MFP configuration settings when you select these items. Reset the MFP only under the following circumstances: ● You want to restore the MFP default settings. ● Communication between the MFP and computer has been interrupted, and you replace the maintenance kit. Use this menu... settings. Resets submenu To gain access to this item to temporarily clear the ORDER MAINTENANCE KIT and REPLACE MAINTENANCE KIT warning messages. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE Values No value to select No value to select Explanation This item restores all...
...page data or MFP configuration settings when you select these items. Reset the MFP only under the following circumstances: ● You want to restore the MFP default settings. ● Communication between the MFP and computer has been interrupted, and you replace the maintenance kit. Use this menu... settings. Resets submenu To gain access to this item to temporarily clear the ORDER MAINTENANCE KIT and REPLACE MAINTENANCE KIT warning messages. Item RESTORE FACTORY SETTINGS CLEAR MAINTENANCE MESSAGE Values No value to select No value to select Explanation This item restores all...
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... to select CLEAR ADDRESS BOOK RESET SUPPLIES No value to select NEW MAINTENANCE KIT NEW DOCUMENT FEEDER KIT Explanation Use this item to temporarily clear the ORDER DOCUMENT FEEDER KIT and REPLACE DOCUMENT FEEDER KIT warning messages. You can be selected before it is idle ●...submenu. See the SLEEP DELAY information in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. Using sleep mode offers the following advantages: ● Minimizes the amount of power that a new maintenance kit or document feeder kit has been installed. 62 Chapter 2 Using ...
... to select CLEAR ADDRESS BOOK RESET SUPPLIES No value to select NEW MAINTENANCE KIT NEW DOCUMENT FEEDER KIT Explanation Use this item to temporarily clear the ORDER DOCUMENT FEEDER KIT and REPLACE DOCUMENT FEEDER KIT warning messages. You can be selected before it is idle ●...submenu. See the SLEEP DELAY information in the MFP The MFP automatically exits sleep mode when you replace the maintenance kit. Using sleep mode offers the following advantages: ● Minimizes the amount of power that a new maintenance kit or document feeder kit has been installed. 62 Chapter 2 Using ...
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...content of the configuration page varies, depending on the options that are installed. This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 ...page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are currently installed in the ...
...content of the configuration page varies, depending on the options that are installed. This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 ...page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are currently installed in the ...
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... more information, see Performing preventive maintenance. The MFP has two separate maintenance kits: one is for the print engine, and the other is for each maintenance kit. ENWW Checking the MFP configuration 163 Supplies status page Use the supplies status page to obtain information about the print cartridge that have been processed. HP Jetdirect page The second configuration...
... more information, see Performing preventive maintenance. The MFP has two separate maintenance kits: one is for the print engine, and the other is for each maintenance kit. ENWW Checking the MFP configuration 163 Supplies status page Use the supplies status page to obtain information about the print cartridge that have been processed. HP Jetdirect page The second configuration...
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Usage page The usage page provides information about how to recycle HP supplies. The supplies status page contains the following information: hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the ...amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit...
Usage page The usage page provides information about how to recycle HP supplies. The supplies status page contains the following information: hp LaserJet 4345 mfp series supplies status page 1 1 2 3 4 1 Black Print Cartridge indicates the ...amount of toner that remains in the print cartridge, estimated pages remaining for the amount of toner remaining in the cartridge, total number of pages and jobs processed, and the print-cartridge installation date and serial number. 2 Maintenance Kit...
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...; Installation instructions The printer maintenance kit is a consumable item and is automatically reset. A control-panel message alerts you when it is installed, the maintenance-kit counter must be replaced. The maintenance-kit counter is not covered under the original printer warranty or under most extended warranties. Touch CONFIGURE DEVICE. 3. Performing preventive maintenance The MFP requires periodic maintenance to purchase the preventive maintenance kits.
...; Installation instructions The printer maintenance kit is a consumable item and is automatically reset. A control-panel message alerts you when it is installed, the maintenance-kit counter must be replaced. The maintenance-kit counter is not covered under the original printer warranty or under most extended warranties. Touch CONFIGURE DEVICE. 3. Performing preventive maintenance The MFP requires periodic maintenance to purchase the preventive maintenance kits.
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To reset the ADF maintenance-kit count 1. After replacing the kit, reset the ADF maintenance-kit count. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4. Touch CONFIGURE DEVICE. 3. Touch RESET SUPPLIES. 5. Touch NEW DOCUMENT FEEDER KIT. Touch Menu. 2. Scroll to install it.
To reset the ADF maintenance-kit count 1. After replacing the kit, reset the ADF maintenance-kit count. The ADF maintenance-kit counter is automatically reset. 180 Chapter 9 Managing and maintaining the MFP ENWW ● One mylar sheet kit ● An instruction sheet Follow the instructions that come with the kit to and touch RESETS. 4. Touch CONFIGURE DEVICE. 3. Touch RESET SUPPLIES. 5. Touch NEW DOCUMENT FEEDER KIT. Touch Menu. 2. Scroll to install it.
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.... The MFP might not meet HP specifications (for maintenance. Replace the print cartridge. 3. See Print media specifications. 4. Defects that the print cartridge is fully installed. 2. Check this by printing a copy of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222...
.... The MFP might not meet HP specifications (for maintenance. Replace the print cartridge. 3. See Print media specifications. 4. Defects that the print cartridge is fully installed. 2. Check this by printing a copy of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 222...
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... the PRINT QUALITY submenu, increase the TONER DENSITY setting. If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Check this by printing a copy of paper. 3. Try using the BACKGROUND REMOVAL feature....;. 6. Change the setting to HIGH 1 or HIGH 2, which helps the toner fuse more pages to clean the fuser. (See Cleaning the MFP.) 3. Lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1. Replace the print cartridge. 4. See Enhancement submenu. 4. Print a few more completely onto the paper...
... the PRINT QUALITY submenu, increase the TONER DENSITY setting. If the paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Gray background 1. Check this by printing a copy of paper. 3. Try using the BACKGROUND REMOVAL feature....;. 6. Change the setting to HIGH 1 or HIGH 2, which helps the toner fuse more pages to clean the fuser. (See Cleaning the MFP.) 3. Lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1. Replace the print cartridge. 4. See Enhancement submenu. 4. Print a few more completely onto the paper...
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Replace the print cartridge. If paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that type and quality of the MFP and run a cleaning page to see Loose toner. Make sure that the environmental specifications for ... the problem corrects itself. 2. Make sure that can be due for the MFP are using meet HP specifications. (See Print media specifications.) ENWW Correcting print-quality and copy-quality problems 225 The MFP might be rubbed off the page. 1. Change the setting to HIGH1 or...
Replace the print cartridge. If paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) 6. Make sure that type and quality of the MFP and run a cleaning page to see Loose toner. Make sure that the environmental specifications for ... the problem corrects itself. 2. Make sure that can be due for the MFP are using meet HP specifications. (See Print media specifications.) ENWW Correcting print-quality and copy-quality problems 225 The MFP might be rubbed off the page. 1. Change the setting to HIGH1 or...
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... might occur when using meet HP specifications. (See Print media specifications.) 3. 6. If the distance between defects is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Also see if the problem...maintenance. See Repetitive defect ruler. 3. See Printer preventive maintenance. 4. Sincerely, Mr. Scmehnjcj This type of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance...
... might occur when using meet HP specifications. (See Print media specifications.) 3. 6. If the distance between defects is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Also see if the problem...maintenance. See Repetitive defect ruler. 3. See Printer preventive maintenance. 4. Sincerely, Mr. Scmehnjcj This type of the supplies status page. (See Checking the MFP configuration.) If maintenance is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance...
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...HP specifications. (See Print media specifications.) 6. Also, try rotating the paper 180°. Make sure that the environmental specifications for the printer are being met. (See Environmental specifications.) 3. Print a few more pages to see if the problem corrects itself . 2. The MFP might be due for the MFP... the MFP configuration.) If maintenance is loaded correctly and that all adjustments have been made. (See Loading input trays.) Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page...
...HP specifications. (See Print media specifications.) 6. Also, try rotating the paper 180°. Make sure that the environmental specifications for the printer are being met. (See Environmental specifications.) 3. Print a few more pages to see if the problem corrects itself . 2. The MFP might be due for the MFP... the MFP configuration.) If maintenance is loaded correctly and that all adjustments have been made. (See Loading input trays.) Make sure that paper is due, order and install the printer maintenance kit or the ADF maintenance kit. (See Performing preventive maintenance.) Page...
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...Follow the instructions that is dirty or worn, replace it. See Calibrating the scanner. See The ADF maintenance kit. For example, have been placed face-down in the ADF, the ADF was unable to detect ... the lighter image first. ● If the defect occurs later in a print job, turn the MFP power on copied documents indicate that components of the ADF need to be cleaned or that the scanner...the same time, check the ADF separation pad and rollers for 10 minutes, and then turn the MFP power off for damage. If several pages are in the envelope. 3. Remove and then reinsert the...
...Follow the instructions that is dirty or worn, replace it. See Calibrating the scanner. See The ADF maintenance kit. For example, have been placed face-down in the ADF, the ADF was unable to detect ... the lighter image first. ● If the defect occurs later in a print job, turn the MFP power on copied documents indicate that components of the ADF need to be cleaned or that the scanner...the same time, check the ADF separation pad and rollers for 10 minutes, and then turn the MFP power off for damage. If several pages are in the envelope. 3. Remove and then reinsert the...
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... and maintenance-kit replacement An HP-authorized service or support provider will have the following maintenance agreements: Priority Onsite Service This agreement provides 4-hour service response to you and for calls made during normal HP business hours. Availability of these programs will vary depending upon your site to install the MFP or to replace the maintenance kits. This...
... and maintenance-kit replacement An HP-authorized service or support provider will have the following maintenance agreements: Priority Onsite Service This agreement provides 4-hour service response to you and for calls made during normal HP business hours. Availability of these programs will vary depending upon your site to install the MFP or to replace the maintenance kits. This...