HP MFP Digital Sending Software v. 4 - Support Guide
Page 9
... "HP DSS v. 4 licensing" on your mail services are provided by the remaining licenses, if any. Secure access and communications license types from the list and the total seats will update to reflect the additional seats provided by email about errors that the SMTP gateway be... Sending Software Configuration dialog box, select This computer and click OK. Features and options 3 Using the HP MFP Digital Sending Software Configuration Utility The HP MFP Digital Sending Software Configuration Utility can be notified by this license. When the trial period expires, the software ...
... "HP DSS v. 4 licensing" on your mail services are provided by the remaining licenses, if any. Secure access and communications license types from the list and the total seats will update to reflect the additional seats provided by email about errors that the SMTP gateway be... Sending Software Configuration dialog box, select This computer and click OK. Features and options 3 Using the HP MFP Digital Sending Software Configuration Utility The HP MFP Digital Sending Software Configuration Utility can be notified by this license. When the trial period expires, the software ...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 10
... site (http:// www.adobe.com). The third-party software program, which gives recipients the ability to verify the presence of SMTP servers appears. Type a custom display name into the SMTP Gateway Server list. The HP MFP Digital Sending Software v. 4 ENWW button. For example, Omtool offers a secure e-mail solution that you scan at the device becomes...
... site (http:// www.adobe.com). The third-party software program, which gives recipients the ability to verify the presence of SMTP servers appears. Type a custom display name into the SMTP Gateway Server list. The HP MFP Digital Sending Software v. 4 ENWW button. For example, Omtool offers a secure e-mail solution that you scan at the device becomes...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 18
... digital sending software is the method of software programs and click HP MFP Digital Sending Software. 4 Click Remove. Architectural overview The illustration below shows a network that uses HP DSS v. 4 Windows administrator computer TCP/IP Network Web browser SMTP gateway LAN fax server LDAP server Remote Printers FTP Server Network folders Digital sending components of a network Component...
... digital sending software is the method of software programs and click HP MFP Digital Sending Software. 4 Click Remove. Architectural overview The illustration below shows a network that uses HP DSS v. 4 Windows administrator computer TCP/IP Network Web browser SMTP gateway LAN fax server LDAP server Remote Printers FTP Server Network folders Digital sending components of a network Component...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 19
... features are not supported on the HP DSS server and made available to users at the MFP-in the HP DSS server address books ● Import addresses from other types of a network (continued) Component Web browser SMTP gateway LAN fax server LDAP server Description ...A Web browser from any computer on a network. Older MFP models HP DSS v. 4 supports the following older MFP models: ● HP 4100mfp series ● HP 9000mfp series However, the following : ● View, ...
... features are not supported on the HP DSS server and made available to users at the MFP-in the HP DSS server address books ● Import addresses from other types of a network (continued) Component Web browser SMTP gateway LAN fax server LDAP server Description ...A Web browser from any computer on a network. Older MFP models HP DSS v. 4 supports the following older MFP models: ● HP 4100mfp series ● HP 9000mfp series However, the following : ● View, ...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 21
This is based on the scanned image. The HP MFP DSS Configuration Utility is running, allowing that computer to act as a turnkey fax gateway. ● TIFF ● MTIFF Lets you send a document to configure scan settings. Folder Send-to-folder lets you use an Internet ... set up MFPs so that a user must be authenticated before using some applications. You can select from the control panel. Fax methods Method LAN fax Windows 2000/XP fax Internet fax Available file types Description ● MTIFF Requires a LAN fax product and a shared folder ● Printer Control Language...
This is based on the scanned image. The HP MFP DSS Configuration Utility is running, allowing that computer to act as a turnkey fax gateway. ● TIFF ● MTIFF Lets you send a document to configure scan settings. Folder Send-to-folder lets you use an Internet ... set up MFPs so that a user must be authenticated before using some applications. You can select from the control panel. Fax methods Method LAN fax Windows 2000/XP fax Internet fax Available file types Description ● MTIFF Requires a LAN fax product and a shared folder ● Printer Control Language...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 34
... (see the documentation for the reason the e-mail message was not delivered. ● Use the HP MFP DSS Configuration Utility to adjust the maximum file size setting in the Edit dialog in the SMTP gateway to a smaller size, if the attachment was selected. To do this, click the Test button ...on the E-mail tab in the From: field. The system might be busy sending other faxes or waiting to allow entry in the HP MFP DSS Configuration Utility. ●...
... (see the documentation for the reason the e-mail message was not delivered. ● Use the HP MFP DSS Configuration Utility to adjust the maximum file size setting in the Edit dialog in the SMTP gateway to a smaller size, if the attachment was selected. To do this, click the Test button ...on the E-mail tab in the From: field. The system might be busy sending other faxes or waiting to allow entry in the HP MFP DSS Configuration Utility. ●...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 35
... messages to be delivered. HP DSS v. 4 loses contact with the SMTP server Before the scanning process begins, HP DSS v. 4 contacts the SMTP gateway to ensure it is completed. Once the document leaves HP DSS v. 4 subsequent delivery errors are reported by private reported at the control jobs, held problem, a previously within the MFP until HP DSS v. 4 is contacted, new...
... messages to be delivered. HP DSS v. 4 loses contact with the SMTP server Before the scanning process begins, HP DSS v. 4 contacts the SMTP gateway to ensure it is completed. Once the document leaves HP DSS v. 4 subsequent delivery errors are reported by private reported at the control jobs, held problem, a previously within the MFP until HP DSS v. 4 is contacted, new...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 39
... occurred while the product was sending a Digital Send job that the license for an SMTP gateway has been configured. ● Use the HP MFP DSS Configuration Utility to select e-mail as a send option, but is not responding. ● Verify the SMTP server is installed. Too many addresses were found to finish sending the job. ●...
... occurred while the product was sending a Digital Send job that the license for an SMTP gateway has been configured. ● Use the HP MFP DSS Configuration Utility to select e-mail as a send option, but is not responding. ● Verify the SMTP server is installed. Too many addresses were found to finish sending the job. ●...
HP MFP Digital Sending Software v. 4 - Support Guide
Page 40
...9679; Verify the status of the addressing information. Login failed. the e-mail message was received) for that is not responding. Use the HP MFP DSS Configuration Utility to adjust the maximum file size setting in the Edit dialog in a failure to transmit, or raise the maximum e-...see the accept the job because documentation for Digital Sending. See the fax accessory documentation for authentication resulted in the SMTP gateway to send Fax. Please try again. The information the user entered for specifics. NOTE: The user name and password are entered correctly....
...9679; Verify the status of the addressing information. Login failed. the e-mail message was received) for that is not responding. Use the HP MFP DSS Configuration Utility to adjust the maximum file size setting in the Edit dialog in a failure to transmit, or raise the maximum e-...see the accept the job because documentation for Digital Sending. See the fax accessory documentation for authentication resulted in the SMTP gateway to send Fax. Please try again. The information the user entered for specifics. NOTE: The user name and password are entered correctly....
HP MFP Digital Sending Software v. 4 - Support Guide
Page 42
... and actions is The named computer is either because the account is already running as an SMTP gateway. The HP MFP DSS Configuration Utility could not read permission for the folder. The HP MFP DSS Configuration Utility is locked or the user password has expired. ● Unlock the user...the LDAP settings again later. The HP MFP DSS Configuration Utility could not logon to the specified file server. ● Make sure you have logon privileges-either not currently running, not available not responding or is running as an SMTP gateway. Access violation Unable to log on ...
... and actions is The named computer is either because the account is already running as an SMTP gateway. The HP MFP DSS Configuration Utility could not read permission for the folder. The HP MFP DSS Configuration Utility is locked or the user password has expired. ● Unlock the user...the LDAP settings again later. The HP MFP DSS Configuration Utility could not logon to the specified file server. ● Make sure you have logon privileges-either not currently running, not available not responding or is running as an SMTP gateway. Access violation Unable to log on ...
HP LaserJet 4345mfp - User Guide
Page 13
...defect ruler...234 Solving e-mail problems...235 To validate the SMTP gateway address 235 To validate the LDAP gateway address 235 Solving network connectivity problems 236 Troubleshooting network printing ...problems 236 Verifying communication over the network 236 Appendix A Supplies and accessories Ordering parts, accessories, and supplies 240 Ordering directly from HP 240 Ordering through service or support providers 240 Ordering directly through the embedded Web server (for printers...
...defect ruler...234 Solving e-mail problems...235 To validate the SMTP gateway address 235 To validate the LDAP gateway address 235 Solving network connectivity problems 236 Troubleshooting network printing ...problems 236 Verifying communication over the network 236 Appendix A Supplies and accessories Ordering parts, accessories, and supplies 240 Ordering directly from HP 240 Ordering through service or support providers 240 Ordering directly through the embedded Web server (for printers...
HP LaserJet 4345mfp - User Guide
Page 57
... DPI 150 DPI* 200 DPI 300 DPI ADDRESS VALIDATION ON* OFF FIND SEND GATEWAYS SMTP GATEWAY LDAP GATEWAY TEST SEND GATEWAYS Explanation Determines whether the document is scanned in a smaller file size, but image quality might not work with older MFPs. Enables the MFP to another. Valid e-mail addresses require the "@" sign and a ".". Copies the send settings...
... DPI 150 DPI* 200 DPI 300 DPI ADDRESS VALIDATION ON* OFF FIND SEND GATEWAYS SMTP GATEWAY LDAP GATEWAY TEST SEND GATEWAYS Explanation Determines whether the document is scanned in a smaller file size, but image quality might not work with older MFPs. Enables the MFP to another. Valid e-mail addresses require the "@" sign and a ".". Copies the send settings...
HP LaserJet 4345mfp - User Guide
Page 71
...e-mail. This is the IP address of the SMTP Gateway that the MFP waits before ending a print job.) Use this menu, touch CONFIGURE DEVICE, and then touch I/O. If data from other ports appear in the middle of the LDAP Gateway that can be used for connections with newer computers...PARALLEL INPUT FIND SEND GATEWAYS SMTP GATEWAY LDAP GATEWAY Values 5 to 300 HIGH SPEED ADVANCED FUNCTIONS No value to select No value to select No value to select Explanation Use this to select the I/O timeout period in seconds. (I /O (input/output) submenu affect the communication between the MFP and the computer....
...e-mail. This is the IP address of the SMTP Gateway that the MFP waits before ending a print job.) Use this menu, touch CONFIGURE DEVICE, and then touch I/O. If data from other ports appear in the middle of the LDAP Gateway that can be used for connections with newer computers...PARALLEL INPUT FIND SEND GATEWAYS SMTP GATEWAY LDAP GATEWAY Values 5 to 300 HIGH SPEED ADVANCED FUNCTIONS No value to select No value to select No value to select Explanation Use this to select the I/O timeout period in seconds. (I /O (input/output) submenu affect the communication between the MFP and the computer....
HP LaserJet 4345mfp - User Guide
Page 123
... the local network to try to determine the IP address for configuring the MFP at the control panel. Then use the Test Send Gateways self-test procedure 1. Touch E-MAIL. 5. Type the SMTP gateway address. Touch E-MAIL. 5. You can also configure the IP addresses manually. For more... for the SMTP server and the LDAP server. Touch CONFIGURE DEVICE. 3. The MFP has an auto-configuration feature that are for the SMTP server and the LDAP server. Touch SMTP GATEWAY. 6. After typing the SMTP and LDAP gateways, test the configuration by using the TEST SEND GATEWAYS self-test,...
... the local network to try to determine the IP address for configuring the MFP at the control panel. Then use the Test Send Gateways self-test procedure 1. Touch E-MAIL. 5. Type the SMTP gateway address. Touch E-MAIL. 5. You can also configure the IP addresses manually. For more... for the SMTP server and the LDAP server. Touch CONFIGURE DEVICE. 3. The MFP has an auto-configuration feature that are for the SMTP server and the LDAP server. Touch SMTP GATEWAY. 6. After typing the SMTP and LDAP gateways, test the configuration by using the TEST SEND GATEWAYS self-test,...
HP LaserJet 4345mfp - User Guide
Page 198
... size. See Solving e-mail problems. Reduce the size of the SMTP server. The administrator should check on the control-panel display, press and hold 6 until all the keys to see if the MFP is turned on . The MFP is connected to and touch the correct language. The control-panel ... menu appears on the control-panel display. When it is in the MFP. The MFP cannot find a network connection. Release 6 and then press 6 again. 4. The e-mail gateway could not accept the job because the attachment is not correct. See HP customer care. Make sure that the line voltage is on , but...
... size. See Solving e-mail problems. Reduce the size of the SMTP server. The administrator should check on the control-panel display, press and hold 6 until all the keys to see if the MFP is turned on . The MFP is connected to and touch the correct language. The control-panel ... menu appears on the control-panel display. When it is in the MFP. The MFP cannot find a network connection. Release 6 and then press 6 again. 4. The e-mail gateway could not accept the job because the attachment is not correct. See HP customer care. Make sure that the line voltage is on , but...
HP LaserJet 4345mfp - User Guide
Page 226
...continued) Control panel message Description Recommended action E-mail Gateway did not respond. A digital send job has failed and cannot Job failed. To add a folder, The MFP limits the number of the addressing information. To ...in the onscreen dialog box. value. Validate the SMTP IP address. Send the job again with the correct addresses. Try to add a new folder. See...or reinstall the print cartridge has been installed incorrectly. Touch OK to http://www.hp.com/support/lj4345mfp. See the HP support flyer, or go to send the job again. Solving e-mail problems. ...
...continued) Control panel message Description Recommended action E-mail Gateway did not respond. A digital send job has failed and cannot Job failed. To add a folder, The MFP limits the number of the addressing information. To ...in the onscreen dialog box. value. Validate the SMTP IP address. Send the job again with the correct addresses. Try to add a new folder. See...or reinstall the print cartridge has been installed incorrectly. Touch OK to http://www.hp.com/support/lj4345mfp. See the HP support flyer, or go to send the job again. Solving e-mail problems. ...
HP LaserJet 4345mfp - User Guide
Page 228
... upgraded to be reinstalled. Make sure the output bin, 3-bin mailbox, or stapler/stacker is currently installed for the MFP. To order a new print cartridge, see Part numbers. Replace the staple cartridge. SMTP GATEWAY The SMTP gateway has exceeded a time out value. See Solving e-mail problems. Contact the network administrator. For information about ordering a new...
... upgraded to be reinstalled. Make sure the output bin, 3-bin mailbox, or stapler/stacker is currently installed for the MFP. To order a new print cartridge, see Part numbers. Replace the staple cartridge. SMTP GATEWAY The SMTP gateway has exceeded a time out value. See Solving e-mail problems. Contact the network administrator. For information about ordering a new...
HP LaserJet 4345mfp - User Guide
Page 249
..., the response contains the message Could not open connection to check if the SMTP and LDAP gateway addresses are unable to send e-mails by the SMTP gateway address and then the number 25, which is the port over which the MFP is communicating. For example, type telnet 123.123.123.123 25 where ..."123.123.123.123" represents the SMTP gateway address. 3. Press Enter. Press Enter. ENWW Solving e-mail problems 235 Solving e-mail problems Note Note If you ...
..., the response contains the message Could not open connection to check if the SMTP and LDAP gateway addresses are unable to send e-mails by the SMTP gateway address and then the number 25, which is the port over which the MFP is communicating. For example, type telnet 123.123.123.123 25 where ..."123.123.123.123" represents the SMTP gateway address. 3. Press Enter. Press Enter. ENWW Solving e-mail problems 235 Solving e-mail problems Note Note If you ...
HP LaserJet 4345mfp - User Guide
Page 316
...19 installing Windows software 18 IP addresses 156 print servers included 2 settings 58 SMTP servers 108 troubleshooting printing 236 validating gateway addresses 235 noise specifications 256 non-HP print cartridges 166 Novell login required 213 number of copies 44 NVRAM errors 208 ...O on/off switch, locating 8 online customer support iii online help control panel 33 drivers 16 OpenVMS drivers 14 ENWW See Windows misformed characters, troubleshooting 227 models, features 2 monthly duty cycle 4 moving the MFP...
...19 installing Windows software 18 IP addresses 156 print servers included 2 settings 58 SMTP servers 108 troubleshooting printing 236 validating gateway addresses 235 noise specifications 256 non-HP print cartridges 166 Novell login required 213 number of copies 44 NVRAM errors 208 ...O on/off switch, locating 8 online customer support iii online help control panel 33 drivers 16 OpenVMS drivers 14 ENWW See Windows misformed characters, troubleshooting 227 models, features 2 monthly duty cycle 4 moving the MFP...
HP LaserJet 4345mfp - User Guide
Page 320
... small paper, printing on 84 smeared toner, troubleshooting 225 SMTP gateways error messages 214 SMTP servers connecting to 108 validating gateway addresses 235 software digital sending (HP DSS) 116 downloading iii HP Disk Management Utility 17 HP Toolbox 152 installing Macintosh 20 installing on Windows 17 installing... settings 129 light status 216 loading staples 129 media specifications 269, 270 media types supported 265 models including 3 moving the MFP 10 paper jams 193 part number 9, 241 printing to 127 reattach error message 214 selecting 77 specifications, physical 253 staple jams...
... small paper, printing on 84 smeared toner, troubleshooting 225 SMTP gateways error messages 214 SMTP servers connecting to 108 validating gateway addresses 235 software digital sending (HP DSS) 116 downloading iii HP Disk Management Utility 17 HP Toolbox 152 installing Macintosh 20 installing on Windows 17 installing... settings 129 light status 216 loading staples 129 media specifications 269, 270 media types supported 265 models including 3 moving the MFP 10 paper jams 193 part number 9, 241 printing to 127 reattach error message 214 selecting 77 specifications, physical 253 staple jams...