User Guide
Page 3
... And Tech Sheet Locations 1-3 Specifications 1-4 INSTALLATION INFORMATION 2-1 Installation Requirements 2-1 Installation Instructions 2-6 PRODUCT OPERATION 3-1 Features And Benefits 3-1 Washer Use 3-3 Washer Care 3-12 Troubleshooting 3-15 COMPONENT ACCESS 4-1 Component Locations 4-1 Removing The Console And The Touchpad/LED Assembly 4-2 Removing The Central... The Detergent Dispenser Motor 4-13 Removing The Door Switch Assembly And The Bellows 4-14 Removing The Drain Pump 4-17 Removing The ECO Valve 4-19 Removing The Motor Control Unit 4-20 Removing The Temperature Sensor &...
... And Tech Sheet Locations 1-3 Specifications 1-4 INSTALLATION INFORMATION 2-1 Installation Requirements 2-1 Installation Instructions 2-6 PRODUCT OPERATION 3-1 Features And Benefits 3-1 Washer Use 3-3 Washer Care 3-12 Troubleshooting 3-15 COMPONENT ACCESS 4-1 Component Locations 4-1 Removing The Console And The Touchpad/LED Assembly 4-2 Removing The Central... The Detergent Dispenser Motor 4-13 Removing The Door Switch Assembly And The Bellows 4-14 Removing The Drain Pump 4-17 Removing The ECO Valve 4-19 Removing The Motor Control Unit 4-20 Removing The Temperature Sensor &...
User Guide
Page 9
... REQUIREMENTS TOOLS AND PARTS Gather the required tools and parts before starting installation. Transit bolt hole plug E. Optional pedestal Pedestal Height Approximate Height with Washer Color Model Number 10" (25.4 cm) 46" (116.8 cm) White WHP1000SQ 15.5" (39.4 cm) 51.5" (130.8 cm) White...76.2 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers) Siphon break, Part Number 285834; U-shaped hose form B. If you are in the "Use & Care Guide." and connector kit, Part Number 2858835 4 ft (1.2 m) drain hose extension kit, Part Number 2858863 2 ...
... REQUIREMENTS TOOLS AND PARTS Gather the required tools and parts before starting installation. Transit bolt hole plug E. Optional pedestal Pedestal Height Approximate Height with Washer Color Model Number 10" (25.4 cm) 46" (116.8 cm) White WHP1000SQ 15.5" (39.4 cm) 51.5" (130.8 cm) White...76.2 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers) Siphon break, Part Number 285834; U-shaped hose form B. If you are in the "Use & Care Guide." and connector kit, Part Number 2858835 4 ft (1.2 m) drain hose extension kit, Part Number 2858863 2 ...
User Guide
Page 33
... than 96˝ (2.4 m) above the floor? • Is washer installed on ? The washer must be reduced by placing a piece of draining. Unplug washer or disconnect power. You may hear air being pulled through the pump. This is normal. • Are you may hear metal items touching the... washer drum. Are water inlet hoses kinked? If the washer is drained from the washer, you washing items with the...
... than 96˝ (2.4 m) above the floor? • Is washer installed on ? The washer must be reduced by placing a piece of draining. Unplug washer or disconnect power. You may hear air being pulled through the pump. This is normal. • Are you may hear metal items touching the... washer drum. Are water inlet hoses kinked? If the washer is drained from the washer, you washing items with the...
User Guide
Page 39
COMPONENT ACCESS This section instructs you on how to service each component inside the Duet Sport™ Front-Loading Automatic Washer. COMPONENT LOCATIONS Water Inlet Valve Line Filter Detergent Dispenser Motor & Assembly Pressure Switch Central Control Unit Temperature Sensor (On Rear Of Tub) Heater (On Rear Of Tub) Basket Tub Assembly Drive Motor Front Interlock Switch Not Shown: Console, Touchpad/LED Assembly, & Door Switch Assembly Rear Interlock Switch ECO Valve Motor Control Unit Drain Pump 4-1 The components and their locations are shown below.
COMPONENT ACCESS This section instructs you on how to service each component inside the Duet Sport™ Front-Loading Automatic Washer. COMPONENT LOCATIONS Water Inlet Valve Line Filter Detergent Dispenser Motor & Assembly Pressure Switch Central Control Unit Temperature Sensor (On Rear Of Tub) Heater (On Rear Of Tub) Basket Tub Assembly Drive Motor Front Interlock Switch Not Shown: Console, Touchpad/LED Assembly, & Door Switch Assembly Rear Interlock Switch ECO Valve Motor Control Unit Drain Pump 4-1 The components and their locations are shown below.
User Guide
Page 55
... flat-blade screwdriver, lift the rubber pad, and slide the pump to the washer. 3. REMOVING THE DRAIN PUMP 5. REASSEMBLY NOTE: When you reconnect the hoses, align their tab(s) with the marks on the next page. Unplug washer or disconnect power. 2. Drain Pump 4. Using a shallow pan to do so can result in ...the water supply to the left and unhook the bottom tab, then lift the pump out of the chassis floor slots. Drain Pump Filter 4-17 Lift Rubber Pad Tab Continued on the drain pump. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). 7. ...
... flat-blade screwdriver, lift the rubber pad, and slide the pump to the washer. 3. REMOVING THE DRAIN PUMP 5. REASSEMBLY NOTE: When you reconnect the hoses, align their tab(s) with the marks on the next page. Unplug washer or disconnect power. 2. Drain Pump 4. Using a shallow pan to do so can result in ...the water supply to the left and unhook the bottom tab, then lift the pump out of the chassis floor slots. Drain Pump Filter 4-17 Lift Rubber Pad Tab Continued on the drain pump. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). 7. ...
User Guide
Page 56
REASSEMBLY NOTE: When you reinstall the drain pump, make sure that you completely reseat the rubber pad in its chassis floor slot. Lift the wire cover on the drain pump, and disconnect the wire connector from the washer. Remove the wires from the clip, and remove the drain pump from the terminals. 9. Wire Clip Cover Wire Connector 4-18 8.
REASSEMBLY NOTE: When you reinstall the drain pump, make sure that you completely reseat the rubber pad in its chassis floor slot. Lift the wire cover on the drain pump, and disconnect the wire connector from the washer. Remove the wires from the clip, and remove the drain pump from the terminals. 9. Wire Clip Cover Wire Connector 4-18 8.
User Guide
Page 57
... 5. Using a shallow pan to the washer. 3. Replace all parts and panels before servicing. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). Pressure Hose Tub Clamp Air Trap Drain Pump 4. Electrical Shock Hazard Disconnect power before operating. Pump-To-Tub Hose Pump Clamp Drain Pump Filter 4-19 ECO Valve Loosen...
... 5. Using a shallow pan to the washer. 3. Replace all parts and panels before servicing. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). Pressure Hose Tub Clamp Air Trap Drain Pump 4. Electrical Shock Hazard Disconnect power before operating. Pump-To-Tub Hose Pump Clamp Drain Pump Filter 4-19 ECO Valve Loosen...
User Guide
Page 76
..., perform the following steps. 1. Disconnect the drain pump connector DP2 (see page 4-5) from the drain pump. 3. To check the drain pump at the CCU, perform the following steps. 1. Refer to the drain pump terminals. Connector DP2 1 2 At CCU 5-6 Disconnect the wire connector from the CCU. 3. Unplug washer or disconnect power. 2. The meter should indicate approximately...
..., perform the following steps. 1. Disconnect the drain pump connector DP2 (see page 4-5) from the drain pump. 3. To check the drain pump at the CCU, perform the following steps. 1. Refer to the drain pump terminals. Connector DP2 1 2 At CCU 5-6 Disconnect the wire connector from the CCU. 3. Unplug washer or disconnect power. 2. The meter should indicate approximately...
User Guide
Page 80
...If the above does not correct the problem, go to the Water Temperature Sensor section. Replace the pump. Unplug washer or disconnect power. 2. Check door switch/lock unit. 3. Unplug washer or disconnect power. 2. NOTE: To find correct Ohm reading refer to step 7. 7. Check the ... 3 minutes. Possible Causes/Procedure Door lock mechanism is not plugged or kinked. 2. Verify that both valves at the pump and make sure it . Unplug washer or disconnect power. 8. Refer to lock the door. Check resistance of the drive motor. 5. Door switch/lock unit...
...If the above does not correct the problem, go to the Water Temperature Sensor section. Replace the pump. Unplug washer or disconnect power. 2. Check door switch/lock unit. 3. Unplug washer or disconnect power. 2. NOTE: To find correct Ohm reading refer to step 7. 7. Check the ... 3 minutes. Possible Causes/Procedure Door lock mechanism is not plugged or kinked. 2. Verify that both valves at the pump and make sure it . Unplug washer or disconnect power. 8. Refer to lock the door. Check resistance of the drive motor. 5. Door switch/lock unit...
User Guide
Page 81
... CONDITION If the overflow contact on the pressure switch is not mounted upside down . Check wire harness connections to the Continuity tests. PUMP DRIVE SYSTEM ERROR When the connection between the MCU and the Central Control Unit (CCU). 4. Verify CCU operation by running a Diagnostic... Test or any cycle. Check wire harness connections to properly detect motor speed, the machine shuts down . LOAD INSIDE DRUM DURING CLEANING WASHER CYCLE If at the MCU is closed . 2. Verify CCU operation by running a Diagnostic Test or any cycle. DISPLAY EXPLANATION ...
... CONDITION If the overflow contact on the pressure switch is not mounted upside down . Check wire harness connections to the Continuity tests. PUMP DRIVE SYSTEM ERROR When the connection between the MCU and the Central Control Unit (CCU). 4. Verify CCU operation by running a Diagnostic... Test or any cycle. Check wire harness connections to properly detect motor speed, the machine shuts down . LOAD INSIDE DRUM DURING CLEANING WASHER CYCLE If at the MCU is closed . 2. Verify CCU operation by running a Diagnostic Test or any cycle. DISPLAY EXPLANATION ...
User Guide
Page 82
...and make sure it will try to spin or drain again. Check/clean drain pump filter of the excess detergent. 1. Check the pressure switch. 8. They use the status lights on the touchpad/LED. Plug in washer or reconnect power. 6. Some models do not have the display to the ...drain pump, pressure switch, and Central Control Unit (CCU). 4. This should clear the unit of foreign objects. 5. Run ...
...and make sure it will try to spin or drain again. Check/clean drain pump filter of the excess detergent. 1. Check the pressure switch. 8. They use the status lights on the touchpad/LED. Plug in washer or reconnect power. 6. Some models do not have the display to the ...drain pump, pressure switch, and Central Control Unit (CCU). 4. This should clear the unit of foreign objects. 5. Run ...
User Guide
Page 84
...be displayed on the status lights. • The next most recent error code is to be Checked Door lock system Clean Washer Delicate Clean Washer Distribution system is set to the automated test. Whitest Whites Drum rotates counter-clockwise and will ramp to CLEAN position. Actuators ...Pressure switch: Level_wash Motor Motor Control (MCU) Heater (if equipped) Motor Motor Control (MCU) Heavy Duty Whitest Whites Heavy Duty Drain pump is ON. Drain pump Motor Motor Control (MCU) 6-6 After 5 seconds all lights should turn off for 0.5 seconds and then all turn off and the...
...be displayed on the status lights. • The next most recent error code is to be Checked Door lock system Clean Washer Delicate Clean Washer Distribution system is set to the automated test. Whitest Whites Drum rotates counter-clockwise and will ramp to CLEAN position. Actuators ...Pressure switch: Level_wash Motor Motor Control (MCU) Heater (if equipped) Motor Motor Control (MCU) Heavy Duty Whitest Whites Heavy Duty Drain pump is ON. Drain pump Motor Motor Control (MCU) 6-6 After 5 seconds all lights should turn off for 0.5 seconds and then all turn off and the...
User Guide
Page 85
...Softener compartment. On key press or if overfill level is detected Distribution system is set to Main Wash compartment. MANUAL DIAGNOSTIC TEST The washer must be empty and the control must be Checked Door lock system Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill ... any one key (except PAUSE/ CANCEL) and follow the steps below, using the same key (remember the key): Press/ hold 4 sec's. Drain Pump is on during fill until Level _wash is detected Control Action Door locks. Filling only by the Hot valve. For model Duet Sport HT, the...
...Softener compartment. On key press or if overfill level is detected Distribution system is set to Main Wash compartment. MANUAL DIAGNOSTIC TEST The washer must be empty and the control must be Checked Door lock system Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill ... any one key (except PAUSE/ CANCEL) and follow the steps below, using the same key (remember the key): Press/ hold 4 sec's. Drain Pump is on during fill until Level _wash is detected Control Action Door locks. Filling only by the Hot valve. For model Duet Sport HT, the...
User Guide
Page 86
Pump Motor Continuity Test Pins 1 to perform the Diagnostic Tests ... to 3 Results Normal = approx. 6 Ω Abnormal = Infinity Water Temperature Sensor 1. Reach up along the inside of the front and locate the bottom of the door switch/ lock unit is a teardrop shaped tab. 5. The door may cause damage to electronic control... 2.3k Ω 1k Ω Manually Unlocking the Door Lock System 1. Use the following table. An abnormal condition is heard. 6. Unplug washer or disconnect power. 2. Located on the top of the motor. NOTE: Be sure to 2 Results Normal = approx. 12.3 Ω ...
Pump Motor Continuity Test Pins 1 to perform the Diagnostic Tests ... to 3 Results Normal = approx. 6 Ω Abnormal = Infinity Water Temperature Sensor 1. Reach up along the inside of the front and locate the bottom of the door switch/ lock unit is a teardrop shaped tab. 5. The door may cause damage to electronic control... 2.3k Ω 1k Ω Manually Unlocking the Door Lock System 1. Use the following table. An abnormal condition is heard. 6. Unplug washer or disconnect power. 2. Located on the top of the motor. NOTE: Be sure to 2 Results Normal = approx. 12.3 Ω ...
User Guide
Page 89
...3. Check drive motor. 2. Check continuity of the drive motor. 6-11 Check harness connections to drain. 3. Plug in washer or reconnect power. 6. Check drain pump. 8. Press PAUSE/CANCEL on the touchpad twice. 3. PROBLEM WON'T DISPENSE WON'T FILL OVER FILLS DRUM WON'T ROTATE ...failure to CCU. 6. Verify flowmeter operation by running a Diagnostic Test or any cycle. 9. Plug in washer or reconnect power. 7. Check that the drain hose and drain SELECTIONS pump filter are clear of foreign objects and not plugged. 6. WON'T START CYCLE 1. See Diagnostic Test. ...
...3. Check drive motor. 2. Check continuity of the drive motor. 6-11 Check harness connections to drain. 3. Plug in washer or reconnect power. 6. Check drain pump. 8. Press PAUSE/CANCEL on the touchpad twice. 3. PROBLEM WON'T DISPENSE WON'T FILL OVER FILLS DRUM WON'T ROTATE ...failure to CCU. 6. Verify flowmeter operation by running a Diagnostic Test or any cycle. 9. Plug in washer or reconnect power. 7. Check that the drain hose and drain SELECTIONS pump filter are clear of foreign objects and not plugged. 6. WON'T START CYCLE 1. See Diagnostic Test. ...
User Guide
Page 90
... objects. 6. Verify CCU operation by running a Diagnostic Test or any cycle. Check installation. 3. INCORRECT WATER TEMPERATURE 1. DISPLAY FLASHING See Failure/Error Display Codes. 6-12 Unplug washer or disconnect power. 2. Check drain pump motor. 5. Plug in washer or reconnect power. 6. Remove shipping system. 2. See the Water Temperature Sensor section . 5. Check wire harness connections. 3. Unplug...
... objects. 6. Verify CCU operation by running a Diagnostic Test or any cycle. Check installation. 3. INCORRECT WATER TEMPERATURE 1. DISPLAY FLASHING See Failure/Error Display Codes. 6-12 Unplug washer or disconnect power. 2. Check drain pump motor. 5. Plug in washer or reconnect power. 6. Remove shipping system. 2. See the Water Temperature Sensor section . 5. Check wire harness connections. 3. Unplug...
User Guide
Page 91
WIRING DIAGRAMS WASHER N L IF DOOR LOCK/SWITCH DS DLS Lock Unlock IF2 DS2 DL3 DLS2 1 2 12 1 2 3 1 2 DRIVE MOTOR MOTOR CONTROL UNIT (MCU) L2 N1 MS2 1 2 MI3 1 2 3 HEATING ELEMENT DRAIN PUMP INLET VALVES DISPENSER Motor Switch VC VH HE2 21 DP2 1 2 VH7 1 3 DI6 571 3 56 DR1 K1 L1 L2 K2 N1 HR2 HR1 CENTRAL CONTROL UNIT (CCU) 12 34 5 6 7 8 UI8 TOUCHPAD/LED ASSEMBLY 6 5 34 PR6 22 24 26 21 2 1 11 14 p> p> L_0 L_wash L_overflow L_sud PRESSURE SWITCH 1 2 TH2 TEMPERATURE SENSOR 7-1
WIRING DIAGRAMS WASHER N L IF DOOR LOCK/SWITCH DS DLS Lock Unlock IF2 DS2 DL3 DLS2 1 2 12 1 2 3 1 2 DRIVE MOTOR MOTOR CONTROL UNIT (MCU) L2 N1 MS2 1 2 MI3 1 2 3 HEATING ELEMENT DRAIN PUMP INLET VALVES DISPENSER Motor Switch VC VH HE2 21 DP2 1 2 VH7 1 3 DI6 571 3 56 DR1 K1 L1 L2 K2 N1 HR2 HR1 CENTRAL CONTROL UNIT (CCU) 12 34 5 6 7 8 UI8 TOUCHPAD/LED ASSEMBLY 6 5 34 PR6 22 24 26 21 2 1 11 14 p> p> L_0 L_wash L_overflow L_sud PRESSURE SWITCH 1 2 TH2 TEMPERATURE SENSOR 7-1