User Guide
Page 3
...And Tech Sheet Locations 1-3 Specifications 1-4 INSTALLATION INFORMATION 2-1 Installation Requirements 2-1 Installation Instructions 2-6 PRODUCT OPERATION 3-1 Features And Benefits 3-1 Washer Use 3-3 Washer Care 3-12 Troubleshooting 3-15 COMPONENT ACCESS 4-1 Component Locations 4-1 Removing The Console And The Touchpad/LED Assembly 4-2 Removing The ... Removing The Detergent Dispenser Motor 4-13 Removing The Door Switch Assembly And The Bellows 4-14 Removing The Drain Pump 4-17 Removing The ECO Valve 4-19 Removing The Motor Control Unit 4-20 Removing The Temperature Sensor &...
...And Tech Sheet Locations 1-3 Specifications 1-4 INSTALLATION INFORMATION 2-1 Installation Requirements 2-1 Installation Instructions 2-6 PRODUCT OPERATION 3-1 Features And Benefits 3-1 Washer Use 3-3 Washer Care 3-12 Troubleshooting 3-15 COMPONENT ACCESS 4-1 Component Locations 4-1 Removing The Console And The Touchpad/LED Assembly 4-2 Removing The ... Removing The Detergent Dispenser Motor 4-13 Removing The Door Switch Assembly And The Bellows 4-14 Removing The Drain Pump 4-17 Removing The ECO Valve 4-19 Removing The Motor Control Unit 4-20 Removing The Temperature Sensor &...
User Guide
Page 9
... available) Standard 20 gal. (76 L), 30" (76.2 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers) Siphon break, Part Number 285834; Inlet hose washers (4) D. The parts supplied are interested in purchasing one of fill hoses You...25.4 cm) or a 15.5˝ (39.4 cm) pedestal. additional drain hose Part Number 8318155; and connector kit, Part Number 2858835 4 ft (1.2 m) drain hose extension kit, Part Number 2858863 2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314 10 ft (3.0 m) Part Number 350008 A B C D OPTIONS Pedestal You have ...
... available) Standard 20 gal. (76 L), 30" (76.2 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers) Siphon break, Part Number 285834; Inlet hose washers (4) D. The parts supplied are interested in purchasing one of fill hoses You...25.4 cm) or a 15.5˝ (39.4 cm) pedestal. additional drain hose Part Number 8318155; and connector kit, Part Number 2858835 4 ft (1.2 m) drain hose extension kit, Part Number 2858863 2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314 10 ft (3.0 m) Part Number 350008 A B C D OPTIONS Pedestal You have ...
User Guide
Page 33
...result in death, fire, or electrical shock. NOISY, VIBRATING, OFF-BALANCE • Is the washer level? As with any new product, you may hear air being pulled through the pump. These new sounds and pauses are not accustomed to cancel the cycle. Electrical Shock Hazard Plug into a... not use an adapter. See "Remove Transport System." 3-15 An error code may be reduced by placing a piece of draining. You may hear various sounds when the door is drained from the washer, you will hear water spraying and splashing during the end of 3/4˝ (19.1 mm) plywood underneath your...
...result in death, fire, or electrical shock. NOISY, VIBRATING, OFF-BALANCE • Is the washer level? As with any new product, you may hear air being pulled through the pump. These new sounds and pauses are not accustomed to cancel the cycle. Electrical Shock Hazard Plug into a... not use an adapter. See "Remove Transport System." 3-15 An error code may be reduced by placing a piece of draining. You may hear various sounds when the door is drained from the washer, you will hear water spraying and splashing during the end of 3/4˝ (19.1 mm) plywood underneath your...
User Guide
Page 39
COMPONENT LOCATIONS Water Inlet Valve Line Filter Detergent Dispenser Motor & Assembly Pressure Switch Central Control Unit Temperature Sensor (On Rear Of Tub) Heater (On Rear Of Tub) Basket Tub Assembly Drive Motor Front Interlock Switch Not Shown: Console, Touchpad/LED Assembly, & Door Switch Assembly Rear Interlock Switch ECO Valve Motor Control Unit Drain Pump 4-1 COMPONENT ACCESS This section instructs you on how to service each component inside the Duet Sport™ Front-Loading Automatic Washer. The components and their locations are shown below.
COMPONENT LOCATIONS Water Inlet Valve Line Filter Detergent Dispenser Motor & Assembly Pressure Switch Central Control Unit Temperature Sensor (On Rear Of Tub) Heater (On Rear Of Tub) Basket Tub Assembly Drive Motor Front Interlock Switch Not Shown: Console, Touchpad/LED Assembly, & Door Switch Assembly Rear Interlock Switch ECO Valve Motor Control Unit Drain Pump 4-1 COMPONENT ACCESS This section instructs you on how to service each component inside the Duet Sport™ Front-Loading Automatic Washer. The components and their locations are shown below.
User Guide
Page 43
Drain Pump 2 BK Wires BK Stripe DL3 - Line Filter GN Stripe DLS2 - Door Switch 2 BU Wires Blue Stripe PR6 - Dispenser 4 BU Wires BU Stripe VCH7 - Water Inlet 4 ...
Drain Pump 2 BK Wires BK Stripe DL3 - Line Filter GN Stripe DLS2 - Door Switch 2 BU Wires Blue Stripe PR6 - Dispenser 4 BU Wires BU Stripe VCH7 - Water Inlet 4 ...
User Guide
Page 55
... the rubber pad, and slide the pump to catch the water, unscrew the filter from the drain pump, and drain the water from the drain pump. Drain Pump Filter 4-17 Lift Rubber Pad Tab Continued on page 4-11 for the procedure). 7. Unplug washer or disconnect power. 2. Replace all...front access panel (see step 10 on the next page. Electrical Shock Hazard Disconnect power before operating. Loosen the clamp and remove the pumpto-drain hose from the pump. REASSEMBLY NOTE: When you reconnect the hoses, align their tab(s) with the marks on the drain pump. REMOVING THE DRAIN PUMP...
... the rubber pad, and slide the pump to catch the water, unscrew the filter from the drain pump, and drain the water from the drain pump. Drain Pump Filter 4-17 Lift Rubber Pad Tab Continued on page 4-11 for the procedure). 7. Unplug washer or disconnect power. 2. Replace all...front access panel (see step 10 on the next page. Electrical Shock Hazard Disconnect power before operating. Loosen the clamp and remove the pumpto-drain hose from the pump. REASSEMBLY NOTE: When you reconnect the hoses, align their tab(s) with the marks on the drain pump. REMOVING THE DRAIN PUMP...
User Guide
Page 56
Wire Clip Cover Wire Connector 4-18 8. Lift the wire cover on the drain pump, and disconnect the wire connector from the washer. Remove the wires from the clip, and remove the drain pump from the terminals. 9. REASSEMBLY NOTE: When you reinstall the drain pump, make sure that you completely reseat the rubber pad in its chassis floor slot.
Wire Clip Cover Wire Connector 4-18 8. Lift the wire cover on the drain pump, and disconnect the wire connector from the washer. Remove the wires from the clip, and remove the drain pump from the terminals. 9. REASSEMBLY NOTE: When you reinstall the drain pump, make sure that you completely reseat the rubber pad in its chassis floor slot.
User Guide
Page 57
... washer. 3. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). Electrical Shock Hazard Disconnect power before operating. Turn off the air trap that is connected to the pump-to catch the water, unscrew the filter from the drain pump, and drain the water from the pump. REMOVING THE ECO VALVE 5. Unplug washer...
... washer. 3. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). Electrical Shock Hazard Disconnect power before operating. Turn off the air trap that is connected to the pump-to catch the water, unscrew the filter from the drain pump, and drain the water from the pump. REMOVING THE ECO VALVE 5. Unplug washer...
User Guide
Page 67
... the vent tube-to the bearing hub, and pull the wire out of the tub holes. Vent Tube-To-Tub Drain Pump Filter 12. Tab Arrow Ground Wire Screw Bearing Hub 17. Pump-To-Tub Hose 15. Remove the rear panel (see pages 4-14 through 4-16 for the procedure). 11. Remove the bellows... from the pressure switch. 13. Remove the basket drive pulley from the drain pump. 10. Loosen the clamp and remove the pumpto-tub hose from the basket shaft (see page 4-27 for the procedure). 4-29 Pressure Switch Pressure Hose...
... the vent tube-to the bearing hub, and pull the wire out of the tub holes. Vent Tube-To-Tub Drain Pump Filter 12. Tab Arrow Ground Wire Screw Bearing Hub 17. Pump-To-Tub Hose 15. Remove the rear panel (see pages 4-14 through 4-16 for the procedure). 11. Remove the bellows... from the pressure switch. 13. Remove the basket drive pulley from the drain pump. 10. Loosen the clamp and remove the pumpto-tub hose from the basket shaft (see page 4-27 for the procedure). 4-29 Pressure Switch Pressure Hose...
User Guide
Page 76
... from the CCU. 3. Connector DP2 1 2 At CCU 5-6 Electrical Shock Hazard Disconnect power before operating. Touch the ohmmeter test leads to the drain pump terminals. Unplug washer or disconnect power. 2. Touch the ohmmeter test leads to connector pins 1 and 2. Disconnect the drain pump connector DP2 (see page 4-5) from the drain pump. 3. Replace all parts and panels before accessing.
... from the CCU. 3. Connector DP2 1 2 At CCU 5-6 Electrical Shock Hazard Disconnect power before operating. Touch the ohmmeter test leads to the drain pump terminals. Unplug washer or disconnect power. 2. Touch the ohmmeter test leads to connector pins 1 and 2. Disconnect the drain pump connector DP2 (see page 4-5) from the drain pump. 3. Replace all parts and panels before accessing.
User Guide
Page 80
... 6-4 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED. Verify inlet valve operation. Unplug washer or disconnect power. 3. Check the drain pump filter for operations of the drive motor. 5. Possible Causes/Procedure Door lock mechanism is not plugged or kinked...; Possible Causes/Procedure If there is not a siphon problem. 2. Verify drain pump operation. - Verify there is no water in washer or reconnect power. 6. Possible Causes/Procedure 1. Plug in the unit: - Unplug washer or disconnect power. 8. Reference Status LEDs chart, page 6-4 Reference Status ...
... 6-4 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED. Verify inlet valve operation. Unplug washer or disconnect power. 3. Check the drain pump filter for operations of the drive motor. 5. Possible Causes/Procedure Door lock mechanism is not plugged or kinked...; Possible Causes/Procedure If there is not a siphon problem. 2. Verify drain pump operation. - Verify there is no water in washer or reconnect power. 6. Possible Causes/Procedure 1. Plug in the unit: - Unplug washer or disconnect power. 8. Reference Status LEDs chart, page 6-4 Reference Status ...
User Guide
Page 81
... 5. Open and close the door. 2. Possible Causes/Procedure 1. Check for proper operation. Check the pressure switch for drain pump failure. 6. Unplug washer or disconnect power. 2. Make sure all grounding switches are removed. 2. Check the drive system for operations of the drive motor.... 6. Plug in washer or reconnect power. 4. Check the MCU by looking for operations of the CLEANING WASHER cycle a load is closed . 2. DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE Reference Status LEDs chart, page 6-4 ...
... 5. Open and close the door. 2. Possible Causes/Procedure 1. Check for proper operation. Check the pressure switch for drain pump failure. 6. Unplug washer or disconnect power. 2. Make sure all grounding switches are removed. 2. Check the drive system for operations of the drive motor.... 6. Plug in washer or reconnect power. 4. Check the MCU by looking for operations of the CLEANING WASHER cycle a load is closed . 2. DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE Reference Status LEDs chart, page 6-4 ...
User Guide
Page 82
Run a NORMAL cycle without tumbling, the water will try to spin or drain again. Check drain pump. 7. This should clear the unit of foreign objects. 5. Plug in washer or reconnect power. 6. They use the status lights on the touchpad/LED. Failure Codes Status LEDs Duet Sport Duet ... rL Wash Soak/Prewash, Cycle Complete 6-4 Unplug washer or disconnect power. 3. Some models do not have the display to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Check the drain hose and make sure it will be drained and it is not plugged or kinked. 2. Check...
Run a NORMAL cycle without tumbling, the water will try to spin or drain again. Check drain pump. 7. This should clear the unit of foreign objects. 5. Plug in washer or reconnect power. 6. They use the status lights on the touchpad/LED. Failure Codes Status LEDs Duet Sport Duet ... rL Wash Soak/Prewash, Cycle Complete 6-4 Unplug washer or disconnect power. 3. Some models do not have the display to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Check the drain hose and make sure it will be drained and it is not plugged or kinked. 2. Check...
User Guide
Page 84
...Washer Delicate Clean Washer Distribution system is set to display, or is ON. Dispenser motor Dispenser contact Cold water inlet valve Dispenser motor Dispenser contact Hot Water inlet valve Pressure switch: Level_wash Motor Motor Control (MCU) Heater (if equipped) Motor Motor Control (MCU) Heavy Duty Whitest Whites Heavy Duty Drain pump...Drum executes reversing movement at wash speed (30 sec). Whitest Whites Drum rotates counter-clockwise and will advance to CLEAN position. Drain pump Motor Motor Control (MCU) 6-6 Fill by hot water inlet valve to the maximum speed.
...Washer Delicate Clean Washer Distribution system is set to display, or is ON. Dispenser motor Dispenser contact Cold water inlet valve Dispenser motor Dispenser contact Hot Water inlet valve Pressure switch: Level_wash Motor Motor Control (MCU) Heater (if equipped) Motor Motor Control (MCU) Heavy Duty Whitest Whites Heavy Duty Drain pump...Drum executes reversing movement at wash speed (30 sec). Whitest Whites Drum rotates counter-clockwise and will advance to CLEAN position. Drain pump Motor Motor Control (MCU) 6-6 Fill by hot water inlet valve to the maximum speed.
User Guide
Page 85
... • Press the same key to advance to start the test. Filling only by the Hot valve. MANUAL DIAGNOSTIC TEST The washer must be empty and the control must be Checked Door lock system Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill level... Inlet Valve Overfill Level Dispenser Motor Dispenser contact Cold Water Inlet Valve Overfill Level Heater element (if equipped) Motor Motor Control (MCU) Drain Pump Drain Pump Motor Motor Control (MCU) Motor Motor Control (MCU) Doorlock system 6-7 This is acti vated (80 minutes max.) Drum executes reversing movement...
... • Press the same key to advance to start the test. Filling only by the Hot valve. MANUAL DIAGNOSTIC TEST The washer must be empty and the control must be Checked Door lock system Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill level... Inlet Valve Overfill Level Dispenser Motor Dispenser contact Cold Water Inlet Valve Overfill Level Heater element (if equipped) Motor Motor Control (MCU) Drain Pump Drain Pump Motor Motor Control (MCU) Motor Motor Control (MCU) Doorlock system 6-7 This is acti vated (80 minutes max.) Drum executes reversing movement...
User Guide
Page 89
... for each problem. 1. Check drain pump. 8. Press PAUSE/CANCEL on the touchpad twice. Unplug washer or disconnect power. 5. Plug in washer or reconnect power. 7. Verify the unit is level. 2. Plug in washer or reconnect power. 6. Plug in washer or reconnect power. 8. Check drain pump motor. 8. Check drive motor. 3. Plug in washer or reconnect power. 7. Unplug washer or disconnect power. 3. Check...
... for each problem. 1. Check drain pump. 8. Press PAUSE/CANCEL on the touchpad twice. Unplug washer or disconnect power. 5. Plug in washer or reconnect power. 7. Verify the unit is level. 2. Plug in washer or reconnect power. 6. Plug in washer or reconnect power. 8. Check drain pump motor. 8. Check drive motor. 3. Plug in washer or reconnect power. 7. Unplug washer or disconnect power. 3. Check...
User Guide
Page 90
.../Tests must be performed in the sequence shown for an abnormal condition. Check drain pump. 4. Plug in washer or reconnect power. 7. Check wire harness connections. 3. Plug in washer or reconnect power. 6. Check installation. 3. Unplug washer or disconnect power. 3. Remove shipping system. 2. Unplug washer or disconnect power. 2. Verify CCU operation by running a Diagnostic Test or any cycle...
.../Tests must be performed in the sequence shown for an abnormal condition. Check drain pump. 4. Plug in washer or reconnect power. 7. Check wire harness connections. 3. Plug in washer or reconnect power. 6. Check installation. 3. Unplug washer or disconnect power. 3. Remove shipping system. 2. Unplug washer or disconnect power. 2. Verify CCU operation by running a Diagnostic Test or any cycle...
User Guide
Page 91
WIRING DIAGRAMS WASHER N L IF DOOR LOCK/SWITCH DS DLS Lock Unlock IF2 DS2 DL3 DLS2 1 2 12 1 2 3 1 2 DRIVE MOTOR MOTOR CONTROL UNIT (MCU) L2 N1 MS2 1 2 MI3 1 2 3 HEATING ELEMENT DRAIN PUMP INLET VALVES DISPENSER Motor Switch VC VH HE2 21 DP2 1 2 VH7 1 3 DI6 571 3 56 DR1 K1 L1 L2 K2 N1 HR2 HR1 CENTRAL CONTROL UNIT (CCU) 12 34 5 6 7 8 UI8 TOUCHPAD/LED ASSEMBLY 6 5 34 PR6 22 24 26 21 2 1 11 14 p> p> L_0 L_wash L_overflow L_sud PRESSURE SWITCH 1 2 TH2 TEMPERATURE SENSOR 7-1
WIRING DIAGRAMS WASHER N L IF DOOR LOCK/SWITCH DS DLS Lock Unlock IF2 DS2 DL3 DLS2 1 2 12 1 2 3 1 2 DRIVE MOTOR MOTOR CONTROL UNIT (MCU) L2 N1 MS2 1 2 MI3 1 2 3 HEATING ELEMENT DRAIN PUMP INLET VALVES DISPENSER Motor Switch VC VH HE2 21 DP2 1 2 VH7 1 3 DI6 571 3 56 DR1 K1 L1 L2 K2 N1 HR2 HR1 CENTRAL CONTROL UNIT (CCU) 12 34 5 6 7 8 UI8 TOUCHPAD/LED ASSEMBLY 6 5 34 PR6 22 24 26 21 2 1 11 14 p> p> L_0 L_wash L_overflow L_sud PRESSURE SWITCH 1 2 TH2 TEMPERATURE SENSOR 7-1