User Guide
Page 3
... And Tech Sheet Locations 1-3 Specifications 1-4 INSTALLATION INFORMATION 2-1 Installation Requirements 2-1 Installation Instructions 2-6 PRODUCT OPERATION 3-1 Features And Benefits 3-1 Washer Use 3-3 Washer Care 3-12 Troubleshooting 3-15 COMPONENT ACCESS 4-1 Component Locations 4-1 Removing The Console And The Touchpad/LED Assembly 4-2 Removing The Central... The Detergent Dispenser Motor 4-13 Removing The Door Switch Assembly And The Bellows 4-14 Removing The Drain Pump 4-17 Removing The ECO Valve 4-19 Removing The Motor Control Unit 4-20 Removing The Temperature Sensor &...
... And Tech Sheet Locations 1-3 Specifications 1-4 INSTALLATION INFORMATION 2-1 Installation Requirements 2-1 Installation Instructions 2-6 PRODUCT OPERATION 3-1 Features And Benefits 3-1 Washer Use 3-3 Washer Care 3-12 Troubleshooting 3-15 COMPONENT ACCESS 4-1 Component Locations 4-1 Removing The Console And The Touchpad/LED Assembly 4-2 Removing The Central... The Detergent Dispenser Motor 4-13 Removing The Door Switch Assembly And The Bellows 4-14 Removing The Drain Pump 4-17 Removing The ECO Valve 4-19 Removing The Motor Control Unit 4-20 Removing The Temperature Sensor &...
User Guide
Page 9
... hose extension kit, Part Number 2858863 2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314 10 ft (3.0 m) Part Number 350008 A B C D OPTIONS Pedestal You have the option of purchasing pedestals of different heights separately for installation • Open ... available) Standard 20 gal. (76 L), 30" (76.2 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers) Siphon break, Part Number 285834; Water inlet hoses (2) C. Inlet hose washers (4) D. Beaded tie strap Alternate Parts Your installation may select a 10˝ (25.4 cm) or a 15...
... hose extension kit, Part Number 2858863 2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314 10 ft (3.0 m) Part Number 350008 A B C D OPTIONS Pedestal You have the option of purchasing pedestals of different heights separately for installation • Open ... available) Standard 20 gal. (76 L), 30" (76.2 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers) Siphon break, Part Number 285834; Water inlet hoses (2) C. Inlet hose washers (4) D. Beaded tie strap Alternate Parts Your installation may select a 10˝ (25.4 cm) or a 15...
User Guide
Page 33
...It is locked or unlocked, and during the wash and rinse cycles. NOISY, VIBRATING, OFF-BALANCE • Is the washer level? The washer must be tightened against the washer cabinet. Electrical Shock Hazard Plug into a grounded 3 prong outlet. Plug in firm contact with metal snaps, ...with any new product, you washing items with the floor. • Washer making a different noise? See "Remove Transport System." 3-15 You may hear air being pulled through the pump. If the washer is also illuminated and then check the list below for flooring requirements....
...It is locked or unlocked, and during the wash and rinse cycles. NOISY, VIBRATING, OFF-BALANCE • Is the washer level? The washer must be tightened against the washer cabinet. Electrical Shock Hazard Plug into a grounded 3 prong outlet. Plug in firm contact with metal snaps, ...with any new product, you washing items with the floor. • Washer making a different noise? See "Remove Transport System." 3-15 You may hear air being pulled through the pump. If the washer is also illuminated and then check the list below for flooring requirements....
User Guide
Page 39
The components and their locations are shown below. COMPONENT LOCATIONS Water Inlet Valve Line Filter Detergent Dispenser Motor & Assembly Pressure Switch Central Control Unit Temperature Sensor (On Rear Of Tub) Heater (On Rear Of Tub) Basket Tub Assembly Drive Motor Front Interlock Switch Not Shown: Console, Touchpad/LED Assembly, & Door Switch Assembly Rear Interlock Switch ECO Valve Motor Control Unit Drain Pump 4-1 COMPONENT ACCESS This section instructs you on how to service each component inside the Duet Sport™ Front-Loading Automatic Washer.
The components and their locations are shown below. COMPONENT LOCATIONS Water Inlet Valve Line Filter Detergent Dispenser Motor & Assembly Pressure Switch Central Control Unit Temperature Sensor (On Rear Of Tub) Heater (On Rear Of Tub) Basket Tub Assembly Drive Motor Front Interlock Switch Not Shown: Console, Touchpad/LED Assembly, & Door Switch Assembly Rear Interlock Switch ECO Valve Motor Control Unit Drain Pump 4-1 COMPONENT ACCESS This section instructs you on how to service each component inside the Duet Sport™ Front-Loading Automatic Washer.
User Guide
Page 43
... for the central control unit. Make sure that you seat the connectors firmly onto the circuit board, and that they lock securely into place. Drain Pump 2 BK Wires BK Stripe DL3 -
... for the central control unit. Make sure that you seat the connectors firmly onto the circuit board, and that they lock securely into place. Drain Pump 2 BK Wires BK Stripe DL3 -
User Guide
Page 55
... page 4-11 for the procedure). 7. REMOVING THE DRAIN PUMP 5. Unplug washer or disconnect power. 2. Failure to catch the water, unscrew the filter from the drain pump, and drain the water from the pump. Remove the lower front access panel (see step 10 on the next page. Drain Pump 4. Using a shallow pan to do so can result...
... page 4-11 for the procedure). 7. REMOVING THE DRAIN PUMP 5. Unplug washer or disconnect power. 2. Failure to catch the water, unscrew the filter from the drain pump, and drain the water from the pump. Remove the lower front access panel (see step 10 on the next page. Drain Pump 4. Using a shallow pan to do so can result...
User Guide
Page 56
Remove the wires from the clip, and remove the drain pump from the terminals. 9. REASSEMBLY NOTE: When you reinstall the drain pump, make sure that you completely reseat the rubber pad in its chassis floor slot. Wire Clip Cover Wire Connector 4-18 8. Lift the wire cover on the drain pump, and disconnect the wire connector from the washer.
Remove the wires from the clip, and remove the drain pump from the terminals. 9. REASSEMBLY NOTE: When you reinstall the drain pump, make sure that you completely reseat the rubber pad in its chassis floor slot. Wire Clip Cover Wire Connector 4-18 8. Lift the wire cover on the drain pump, and disconnect the wire connector from the washer.
User Guide
Page 57
... before servicing. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). Loosen the clamps at both ends of the pump-to catch the water, unscrew the filter from the drain pump, and drain the water from the pump. Using a shallow pan to... off the tub and drain pump. Pump-To-Tub Hose Pump Clamp Drain Pump Filter 4-19 ECO Valve Electrical Shock Hazard Disconnect power before operating. Failure to the washer. 3. REMOVING THE ECO VALVE 5. Unplug washer or disconnect power. 2. Pressure Hose Tub Clamp Air Trap Drain Pump 4. Turn off the air ...
... before servicing. Remove the lower front access panel (see step 10 on page 4-11 for the procedure). Loosen the clamps at both ends of the pump-to catch the water, unscrew the filter from the drain pump, and drain the water from the pump. Using a shallow pan to... off the tub and drain pump. Pump-To-Tub Hose Pump Clamp Drain Pump Filter 4-19 ECO Valve Electrical Shock Hazard Disconnect power before operating. Failure to the washer. 3. REMOVING THE ECO VALVE 5. Unplug washer or disconnect power. 2. Pressure Hose Tub Clamp Air Trap Drain Pump 4. Turn off the air ...
User Guide
Page 67
...pulley from the ground wire that is connected to -tub end. Disconnect the pressure hose from the drain pump. Loosen the clamp and remove the pumpto-tub hose from the pressure switch. 13. Remove the T-20...see page 4-27 for the procedure). 4-29 Pressure Switch Pressure Hose Continued on the drain pump. Tab Arrow Ground Wire Screw Bearing Hub 17. Remove the rear panel (see pages 4-14 through 4-16 for... the procedure). 11. Pump-To-Tub Hose 15. REASSEMBLY NOTE: When you reconnect the hose, align the tab with the...
...pulley from the ground wire that is connected to -tub end. Disconnect the pressure hose from the drain pump. Loosen the clamp and remove the pumpto-tub hose from the pressure switch. 13. Remove the T-20...see page 4-27 for the procedure). 4-29 Pressure Switch Pressure Hose Continued on the drain pump. Tab Arrow Ground Wire Screw Bearing Hub 17. Remove the rear panel (see pages 4-14 through 4-16 for... the procedure). 11. Pump-To-Tub Hose 15. REASSEMBLY NOTE: When you reconnect the hose, align the tab with the...
User Guide
Page 76
Electrical Shock Hazard Disconnect power before operating. Unplug washer or disconnect power. 2. Touch the ohmmeter test leads to page 4-17 for the procedure for accessing the drain pump. The meter should indicate approximately 12.3 Ω. Refer to connector pins 1 and 2. Touch the... ohmmeter test leads to do so can result in death or electrical shock. Failure to the drain pump terminals. Unplug washer or disconnect power. 2. Replace all parts and panels before accessing. The meter should indicate approximately 12.3 Ω. Connector DP2 1...
Electrical Shock Hazard Disconnect power before operating. Unplug washer or disconnect power. 2. Touch the ohmmeter test leads to page 4-17 for the procedure for accessing the drain pump. The meter should indicate approximately 12.3 Ω. Refer to connector pins 1 and 2. Touch the... ohmmeter test leads to do so can result in death or electrical shock. Failure to the drain pump terminals. Unplug washer or disconnect power. 2. Replace all parts and panels before accessing. The meter should indicate approximately 12.3 Ω. Connector DP2 1...
User Guide
Page 80
... If there is no water in the inlet valves. - Verify drain pump operation. - Press PAUSE/CANCEL two times to activate. Unplug washer or disconnect power. 3. Check the drain pump filter for powered rotations. 6. HEATER FAILURE If the temperature increase during the... DOOR LOCK ERROR After 6 failed attempts to water heater. 3. Unplug washer or disconnect power. 2. Possible Causes/Procedure A power glitch may cause this error. - Unplug washer or disconnect power. 2. Replace the pump. Possible Causes/Procedure 1. Check connection to lock the door. WATER TEMPERATURE...
... If there is no water in the inlet valves. - Verify drain pump operation. - Press PAUSE/CANCEL two times to activate. Unplug washer or disconnect power. 3. Check the drain pump filter for powered rotations. 6. HEATER FAILURE If the temperature increase during the... DOOR LOCK ERROR After 6 failed attempts to water heater. 3. Unplug washer or disconnect power. 2. Possible Causes/Procedure A power glitch may cause this error. - Unplug washer or disconnect power. 2. Replace the pump. Possible Causes/Procedure 1. Check connection to lock the door. WATER TEMPERATURE...
User Guide
Page 81
... switch, water inlet value, and Central Control Unit (CCU). 4. Check the inlet valve for operations of the CLEANING WASHER cycle a load is detected inside the drum. Check wire harness connections to the pump and Central Control Unit (CCU). 3. If the condition continues four times, the F31 code will reset the MCU. Plug in...
... switch, water inlet value, and Central Control Unit (CCU). 4. Check the inlet valve for operations of the CLEANING WASHER cycle a load is detected inside the drum. Check wire harness connections to the pump and Central Control Unit (CCU). 3. If the condition continues four times, the F31 code will reset the MCU. Plug in...
User Guide
Page 82
This should clear the unit of foreign objects. 5. Plug in washer or reconnect power. 6. Check drain pump. 7. Some models do not have the display to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Failure Codes Status LEDs Duet Sport Duet Sport Ht F/01 Add a Garment Add a Garment F/11 Add a Garment...will be drained and it is not plugged or kinked. 2. Verify CCU operation by the pressure switch during the drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will try to spin or drain again. Check the drain hose and make ...
This should clear the unit of foreign objects. 5. Plug in washer or reconnect power. 6. Check drain pump. 7. Some models do not have the display to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Failure Codes Status LEDs Duet Sport Duet Sport Ht F/01 Add a Garment Add a Garment F/11 Add a Garment...will be drained and it is not plugged or kinked. 2. Verify CCU operation by the pressure switch during the drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will try to spin or drain again. Check the drain hose and make ...
User Guide
Page 84
...) Motor Motor Control (MCU) Heavy Duty Whitest Whites Heavy Duty Drain pump is set to CLEAN position. Whitest Whites Drum rotates counter-clockwise and will advance to be Checked Door lock system Clean Washer Delicate Clean Washer Distribution system is displayed. • All of 5 seconds the lights ...display, or is the last one, then all lights should turn off for 5 seconds. Delicate/Hand Wash Distribution system is ON. Drain pump Motor Motor Control (MCU) 6-6 Fill by cold water inlet valve (4 liters). After 5 seconds all turn off and the control will ramp...
...) Motor Motor Control (MCU) Heavy Duty Whitest Whites Heavy Duty Drain pump is set to CLEAN position. Whitest Whites Drum rotates counter-clockwise and will advance to be Checked Door lock system Clean Washer Delicate Clean Washer Distribution system is displayed. • All of 5 seconds the lights ...display, or is the last one, then all lights should turn off for 5 seconds. Delicate/Hand Wash Distribution system is ON. Drain pump Motor Motor Control (MCU) 6-6 Fill by cold water inlet valve (4 liters). After 5 seconds all turn off and the control will ramp...
User Guide
Page 85
...-clockwise and ramps up to 0 rpm. To be in the OFF state before replacing the system components. MANUAL DIAGNOSTIC TEST The washer must be empty and the control must be Checked Door lock system Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill level...Inlet Valve Overfill Level Dispenser Motor Dispenser contact Cold Water Inlet Valve Overfill Level Heater element (if equipped) Motor Motor Control (MCU) Drain Pump Drain Pump Motor Motor Control (MCU) Motor Motor Control (MCU) Doorlock system 6-7 Filling only by the Cold valve. Stop motor to maximum speed....
...-clockwise and ramps up to 0 rpm. To be in the OFF state before replacing the system components. MANUAL DIAGNOSTIC TEST The washer must be empty and the control must be Checked Door lock system Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill level...Inlet Valve Overfill Level Dispenser Motor Dispenser contact Cold Water Inlet Valve Overfill Level Heater element (if equipped) Motor Motor Control (MCU) Drain Pump Drain Pump Motor Motor Control (MCU) Motor Motor Control (MCU) Doorlock system 6-7 Filling only by the Cold valve. Stop motor to maximum speed....
User Guide
Page 86
...table. The door may cause damage to 2 Results Normal = approx. 12.3 Ω Abnormal = Infinity Motor Continuity Test 1. Pump Motor Continuity Test Pins 1 to electronic control assemblies. An abnormal condition is an open circuit. Remove all connectors from the motor ... 2.3k Ω 1k Ω Manually Unlocking the Door Lock System 1. Reach up along the inside of the front and locate the bottom of the sensor. Unplug washer or disconnect power. 2. ELECTRONIC ASSEMBLIES REMOVAL OR REPLACEMENT IMPORTANT: Electrostatic (static electricity) discharge may be opened. Remove ...
...table. The door may cause damage to 2 Results Normal = approx. 12.3 Ω Abnormal = Infinity Motor Continuity Test 1. Pump Motor Continuity Test Pins 1 to electronic control assemblies. An abnormal condition is an open circuit. Remove all connectors from the motor ... 2.3k Ω 1k Ω Manually Unlocking the Door Lock System 1. Reach up along the inside of the front and locate the bottom of the sensor. Unplug washer or disconnect power. 2. ELECTRONIC ASSEMBLIES REMOVAL OR REPLACEMENT IMPORTANT: Electrostatic (static electricity) discharge may be opened. Remove ...
User Guide
Page 89
..., drain the unit. 4. Check water connections to confirm the touchpad/LED is plugged in. Check dispenser motor. 5. Unplug washer or disconnect power. 6. Check installation. Check pump drain system - this could indicate a failure to CCU. 6. Check pressure switch hose. 6. Check drive belt. 2. Check...shown for each problem. 1. The door has to confirm the touchpad/LED is level. 2. Plug in washer or reconnect power. 7. Check harness connections. 7. Check drain pump motor. 8. Verify CCU operation by running a Diagnostic Test or any cycle. Check drive motor. 3. Unplug...
..., drain the unit. 4. Check water connections to confirm the touchpad/LED is plugged in. Check dispenser motor. 5. Unplug washer or disconnect power. 6. Check installation. Check pump drain system - this could indicate a failure to CCU. 6. Check pressure switch hose. 6. Check drive belt. 2. Check...shown for each problem. 1. The door has to confirm the touchpad/LED is level. 2. Plug in washer or reconnect power. 7. Check harness connections. 7. Check drain pump motor. 8. Verify CCU operation by running a Diagnostic Test or any cycle. Check drive motor. 3. Unplug...
User Guide
Page 90
... POSSIBLE CAUSE/TEST NOTE: Possible Cause/Tests must be performed in washer or reconnect power. 6. Check drain pump motor. 5. Verify CCU operation by running a Diagnostic Test or any cycle. Unplug washer or disconnect power. 3. Plug in the sequence shown for an abnormal...1. Check water temperature sensor for each problem. 1. Unplug washer or disconnect power. 2. Verify CCU operation by running a Diagnostic Test or any cycle. Plug in washer or reconnect power. 7. Check wire harness connections. 3. Check drain pump. 4. MACHINE VIBRATES 1. Remove shipping system. 2. Check ...
... POSSIBLE CAUSE/TEST NOTE: Possible Cause/Tests must be performed in washer or reconnect power. 6. Check drain pump motor. 5. Verify CCU operation by running a Diagnostic Test or any cycle. Unplug washer or disconnect power. 3. Plug in the sequence shown for an abnormal...1. Check water temperature sensor for each problem. 1. Unplug washer or disconnect power. 2. Verify CCU operation by running a Diagnostic Test or any cycle. Plug in washer or reconnect power. 7. Check wire harness connections. 3. Check drain pump. 4. MACHINE VIBRATES 1. Remove shipping system. 2. Check ...
User Guide
Page 91
WIRING DIAGRAMS WASHER N L IF DOOR LOCK/SWITCH DS DLS Lock Unlock IF2 DS2 DL3 DLS2 1 2 12 1 2 3 1 2 DRIVE MOTOR MOTOR CONTROL UNIT (MCU) L2 N1 MS2 1 2 MI3 1 2 3 HEATING ELEMENT DRAIN PUMP INLET VALVES DISPENSER Motor Switch VC VH HE2 21 DP2 1 2 VH7 1 3 DI6 571 3 56 DR1 K1 L1 L2 K2 N1 HR2 HR1 CENTRAL CONTROL UNIT (CCU) 12 34 5 6 7 8 UI8 TOUCHPAD/LED ASSEMBLY 6 5 34 PR6 22 24 26 21 2 1 11 14 p> p> L_0 L_wash L_overflow L_sud PRESSURE SWITCH 1 2 TH2 TEMPERATURE SENSOR 7-1
WIRING DIAGRAMS WASHER N L IF DOOR LOCK/SWITCH DS DLS Lock Unlock IF2 DS2 DL3 DLS2 1 2 12 1 2 3 1 2 DRIVE MOTOR MOTOR CONTROL UNIT (MCU) L2 N1 MS2 1 2 MI3 1 2 3 HEATING ELEMENT DRAIN PUMP INLET VALVES DISPENSER Motor Switch VC VH HE2 21 DP2 1 2 VH7 1 3 DI6 571 3 56 DR1 K1 L1 L2 K2 N1 HR2 HR1 CENTRAL CONTROL UNIT (CCU) 12 34 5 6 7 8 UI8 TOUCHPAD/LED ASSEMBLY 6 5 34 PR6 22 24 26 21 2 1 11 14 p> p> L_0 L_wash L_overflow L_sud PRESSURE SWITCH 1 2 TH2 TEMPERATURE SENSOR 7-1