User Guide
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Page DIAGNOSTICS & TROUBLESHOOTING 6-1 Diagnostics 6-1 Diagnostic Guide 6-1 Failure/Error Display Codes 6-2 Diagnostic Test 6-5 Error History Display 6-6 History Overview Test Program 6-6 Manual Diagnostic Test 6-7 Manual Overview Test Program 6-7 Electronic Assemblies - iv - Removal Or Replacement 6-8 Washer Care 6-9 Troubleshooting Guide 6-11 WIRING DIAGRAMS 7-1 Washer 7-1 Grounding System 7-2 -
Page DIAGNOSTICS & TROUBLESHOOTING 6-1 Diagnostics 6-1 Diagnostic Guide 6-1 Failure/Error Display Codes 6-2 Diagnostic Test 6-5 Error History Display 6-6 History Overview Test Program 6-6 Manual Diagnostic Test 6-7 Manual Overview Test Program 6-7 Electronic Assemblies - iv - Removal Or Replacement 6-8 Washer Care 6-9 Troubleshooting Guide 6-11 WIRING DIAGRAMS 7-1 Washer 7-1 Grounding System 7-2 -
User Guide
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...be reduced by placing a piece of the machine removed? An error code may be in washer or reconnect power. Are water inlet hoses frozen? • Any other Status light combination (Electrical Problem) Select PAUSE/CANCEL twice to washer clogged? Re-select cycle and press START. Electrical Shock Hazard... not use an extension cord. Plug in firm contact with any new product, you may hear metal items touching the washer drum. Unplug washer or disconnect power. Check the following : Are water faucets completely turned on a sturdy and solid floor? This happens ...
...be reduced by placing a piece of the machine removed? An error code may be in washer or reconnect power. Are water inlet hoses frozen? • Any other Status light combination (Electrical Problem) Select PAUSE/CANCEL twice to washer clogged? Re-select cycle and press START. Electrical Shock Hazard... not use an extension cord. Plug in firm contact with any new product, you may hear metal items touching the washer drum. Unplug washer or disconnect power. Check the following : Are water faucets completely turned on a sturdy and solid floor? This happens ...
User Guide
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...error code will be dis- Check the drain pump filter for 3 minutes before unlocking the door. 3. Replace the pump. Door switch/lock unit failure. 1. HEATER FAILURE If the temperature increase during the water-heating step of the WASH cycle. Check connection to activate. Check resistance of heating element, if present on the washer... Sensor section. Unplug washer or disconnect power. 8. NOTE: To find correct Ohm reading refer to inlet valves, pressure switch, drain pump and Central Control Unit (CCU). 5. FAILURE/ERROR DISPLAY CODES Communication of failure codes will be displayed. DISPLAY...
...error code will be dis- Check the drain pump filter for 3 minutes before unlocking the door. 3. Replace the pump. Door switch/lock unit failure. 1. HEATER FAILURE If the temperature increase during the water-heating step of the WASH cycle. Check connection to activate. Check resistance of heating element, if present on the washer... Sensor section. Unplug washer or disconnect power. 8. NOTE: To find correct Ohm reading refer to inlet valves, pressure switch, drain pump and Central Control Unit (CCU). 5. FAILURE/ERROR DISPLAY CODES Communication of failure codes will be displayed. DISPLAY...
User Guide
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... left when facing the MCU connectors. Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check mechanical linkage from drum and start of the CLEANING WASHER cycle a load is not located near a source of heat and has proper ventilation...Verify CCU operation by weight. DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE Reference Status LEDs chart, page 6-4 DRIVE MOTOR TACHOMETER ERROR If the control is broken. If a failure occurs during 3 consecutive cycles. 1. In an overflow condition, ...(CCU). 3. If the condition continues four times, the F31 code will reset the MCU.
... left when facing the MCU connectors. Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check mechanical linkage from drum and start of the CLEANING WASHER cycle a load is not located near a source of heat and has proper ventilation...Verify CCU operation by weight. DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE Reference Status LEDs chart, page 6-4 DRIVE MOTOR TACHOMETER ERROR If the control is broken. If a failure occurs during 3 consecutive cycles. 1. In an overflow condition, ...(CCU). 3. If the condition continues four times, the F31 code will reset the MCU.
User Guide
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... more failure codes all console LED lights will display failure code (if available). This executes the automatic test but does not show the error history. • Close the door. • Push POWER. • Select the CLEAN WASHER cycle. ...washer begins the Diagnostic Test. • To cancel out of service mode press PAUSE/CANCEL. (This exits you out of error codes. Operation modes: • Display the error states that have been recorded by the appliance. • Run through an automated test. • Run loads to performing any failure codes, all products. It displays error...
... more failure codes all console LED lights will display failure code (if available). This executes the automatic test but does not show the error history. • Close the door. • Push POWER. • Select the CLEAN WASHER cycle. ...washer begins the Diagnostic Test. • To cancel out of service mode press PAUSE/CANCEL. (This exits you out of error codes. Operation modes: • Display the error states that have been recorded by the appliance. • Run through an automated test. • Run loads to performing any failure codes, all products. It displays error...
User Guide
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...lights will turn off and the control will ramp to the automated test. At the end of the cycle lights will flash and the error code will be displayed on for 5 seconds. Fill by cold water inlet valve (4 liters). Fill by hot water inlet valve to MW position. ...last one, then all lights should turn off and the most recent error code is to be displayed. • If there is no error code to display, or is set to be Checked Door lock system Clean Washer Delicate Clean Washer Distribution system is ON. HISTORY OVERVIEW TEST PROGRAM Indication Whirlpool Duet ...
...lights will turn off and the control will ramp to the automated test. At the end of the cycle lights will flash and the error code will be displayed on for 5 seconds. Fill by cold water inlet valve (4 liters). Fill by hot water inlet valve to MW position. ...last one, then all lights should turn off and the most recent error code is to be displayed. • If there is no error code to display, or is set to be Checked Door lock system Clean Washer Delicate Clean Washer Distribution system is ON. HISTORY OVERVIEW TEST PROGRAM Indication Whirlpool Duet ...
User Guide
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... the unit and within the unit. Unplug washer or disconnect power. 3. Check the touchpad/LED assembly by looking for operations of the drive motor. 1. Check the door switch/lock unit using the diagnostics. See Diagnostic Test. 3. Check the wire harness connections. 6. Check for a Fault/Error Code on the touchpad twice. 3. Verify dispenser drawer...
... the unit and within the unit. Unplug washer or disconnect power. 3. Check the touchpad/LED assembly by looking for operations of the drive motor. 1. Check the door switch/lock unit using the diagnostics. See Diagnostic Test. 3. Check the wire harness connections. 6. Check for a Fault/Error Code on the touchpad twice. 3. Verify dispenser drawer...
User Guide
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...Sensor section . 5. Check installation. 3. INCORRECT WATER TEMPERATURE 1. Check that the drain hose and drain pump filter are connected properly. 2. Plug in washer or reconnect power. 7. Verify CCU operation by running a Diagnostic Test or any cycle. Verify CCU operation by running a Diagnostic Test or any ...WON'T DRAIN POSSIBLE CAUSE/TEST NOTE: Possible Cause/Tests must be performed in the sequence shown for an abnormal condition. Unplug washer or disconnect power. 2. Check drain pump. 4. Check drain pump motor. 5. Check that the inlet hoses are clear of foreign objects....
...Sensor section . 5. Check installation. 3. INCORRECT WATER TEMPERATURE 1. Check that the drain hose and drain pump filter are connected properly. 2. Plug in washer or reconnect power. 7. Verify CCU operation by running a Diagnostic Test or any cycle. Verify CCU operation by running a Diagnostic Test or any ...WON'T DRAIN POSSIBLE CAUSE/TEST NOTE: Possible Cause/Tests must be performed in the sequence shown for an abnormal condition. Unplug washer or disconnect power. 2. Check drain pump. 4. Check drain pump motor. 5. Check that the inlet hoses are clear of foreign objects....