Users Manual Basic - English
Page 3
.../ NOTE • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to your Brother product. i Your registration with Brother: may support an insurance claim by you in the event of product loss covered by insurance; For your convenience and most from within... your product By registering your receipt; may serve as confirmation of the purchase date of your product should you lose your product with Brother International Corporation, you will help , you must be recorded as the original owner of the product.
.../ NOTE • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to your Brother product. i Your registration with Brother: may support an insurance claim by you in the event of product loss covered by insurance; For your convenience and most from within... your product By registering your receipt; may serve as confirmation of the purchase date of your product should you lose your product with Brother International Corporation, you will help , you must be recorded as the original owner of the product.
Users Manual Basic - English
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... consumables. User's Guides and where do I find supported protocol information for your machine and detailed troubleshooting tips. Which Guide? Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine. PDF file / Brother Solutions Center 1 Google Cloud Print Guide This Guide provides details on how to a Wi-Fi...
... consumables. User's Guides and where do I find supported protocol information for your machine and detailed troubleshooting tips. Which Guide? Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine. PDF file / Brother Solutions Center 1 Google Cloud Print Guide This Guide provides details on how to a Wi-Fi...
Users Manual Basic - English
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B Troubleshooting 89 Identifying your problem 89 Error and maintenance messages 91 Error animation 100 Transferring your faxes or Fax Journal report 100 Document jam 101 Printer ...
B Troubleshooting 89 Identifying your problem 89 Error and maintenance messages 91 Error animation 100 Transferring your faxes or Fax Journal report 100 Document jam 101 Printer ...
Users Manual Basic - English
Page 103
... the wireless connection is a problem with the above checks, identify your problem and then go to the page suggested below first and follow the troubleshooting tips. B Troubleshooting B If you think there is set up on both the machine and your computer. Touchscreen Messages (See Error and maintenance messages on... on page 116 Sending Faxes on page 117 Copying problems: Copying Difficulties on page 91.) If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can correct most problems by yourself.
... the wireless connection is a problem with the above checks, identify your problem and then go to the page suggested below first and follow the troubleshooting tips. B Troubleshooting B If you think there is set up on both the machine and your computer. Touchscreen Messages (See Error and maintenance messages on... on page 116 Sending Faxes on page 117 Copying problems: Copying Difficulties on page 91.) If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can correct most problems by yourself.
Users Manual Basic - English
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... If the paper type is not available when this message appears. One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. If this message appears on the number of pages you can use the machine in black...depending on the Touchscreen, each operation works in the following cases: • If you check Slow Drying Paper in black & white. Troubleshooting Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ...
... If the paper type is not available when this message appears. One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. If this message appears on the number of pages you can use the machine in black...depending on the Touchscreen, each operation works in the following cases: • If you check Slow Drying Paper in black & white. Troubleshooting Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ...
Users Manual Basic - English
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... Small The proportions of your photo are not supported. The size of your photo is Unusable. Unplug the device from the ADF was too long. Troubleshooting Error Message Cause Document Jam/too Long The document was not inserted or fed properly, or the document scanned from the USB direct interface.
... Small The proportions of your photo are not supported. The size of your photo is Unusable. Unplug the device from the ADF was too long. Troubleshooting Error Message Cause Document Jam/too Long The document was not inserted or fed properly, or the document scanned from the USB direct interface.
Users Manual Basic - English
Page 109
... memory card. You can only save to make sure it is sending you a color fax, your machine's "handshake" will be sent as a black & white fax. Troubleshooting Error Message Ink Low Low Temperature Media Error Media is too cold. Delete unused files to warm up. If the sending machine has the ability...
... memory card. You can only save to make sure it is sending you a color fax, your machine's "handshake" will be sent as a black & white fax. Troubleshooting Error Message Ink Low Low Temperature Media Error Media is too cold. Delete unused files to warm up. If the sending machine has the ability...
Users Manual Basic - English
Page 111
... Manual Feed paper in the manual feed slot. paper in the front and back of the machine on page 103. Slot, and then Press [OK]. Troubleshooting Error Message Out of Memory Cause The machine's memory is in process: Press and wait until the Touchscreen shows Another sheet of paper was Do...
... Manual Feed paper in the manual feed slot. paper in the front and back of the machine on page 103. Slot, and then Press [OK]. Troubleshooting Error Message Out of Memory Cause The machine's memory is in process: Press and wait until the Touchscreen shows Another sheet of paper was Do...
Users Manual Basic - English
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... the paper in the proper orientation, by setting the paper guides at the indicators for the paper size you are using. Error Message Wrong Paper Troubleshooting Cause The paper size setting does not match the size of paper in the tray. (See Paper Size on the Touchscreen. The paper orientation is...
... the paper in the proper orientation, by setting the paper guides at the indicators for the paper size you are using. Error Message Wrong Paper Troubleshooting Cause The paper size setting does not match the size of paper in the tray. (See Paper Size on the Touchscreen. The paper orientation is...
Users Manual Basic - English
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..., or if they are too long. Document is not jammed. c Press All Settings. Follow the steps below to display Service. e Press . b Press . g Press Report Transfer. Troubleshooting Transferring the Fax Journal report to another fax machine B If you have not set up or down in the center. 101 b Open the ADF cover...
..., or if they are too long. Document is not jammed. c Press All Settings. Follow the steps below to display Service. e Press . b Press . g Press Report Transfer. Troubleshooting Transferring the Fax Journal report to another fax machine B If you have not set up or down in the center. 101 b Open the ADF cover...
Users Manual Basic - English
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... jammed in the front of the machine B If the Touchscreen shows Paper Jam [Front], follow these steps: a Unplug the machine from the AC power outlet. Troubleshooting d Lift the Jam Clear Flap, and remove the jammed paper. 1 e Make sure you look carefully inside the machine above and below the Jam Clear Flap...
... jammed in the front of the machine B If the Touchscreen shows Paper Jam [Front], follow these steps: a Unplug the machine from the AC power outlet. Troubleshooting d Lift the Jam Clear Flap, and remove the jammed paper. 1 e Make sure you look carefully inside the machine above and below the Jam Clear Flap...
Users Manual Basic - English
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Troubleshooting d Lift the Flap, and remove the jammed paper. 1 c Pull out the jammed paper (1). Paper is jammed in the front and back of paper. (With tray removed, go to step f.) B 1 105 e Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of the machine B If the Touchscreen shows Paper Jam [Front,Rear], follow these steps: a Unplug the machine from the AC power outlet. b Pull the paper tray (1) completely out of the machine.
Troubleshooting d Lift the Flap, and remove the jammed paper. 1 c Pull out the jammed paper (1). Paper is jammed in the front and back of paper. (With tray removed, go to step f.) B 1 105 e Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of the machine B If the Touchscreen shows Paper Jam [Front,Rear], follow these steps: a Unplug the machine from the AC power outlet. b Pull the paper tray (1) completely out of the machine.
Users Manual Basic - English
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... head is at the right corner as shown in the illustration, you pull out the paper support until the print head moves to the center. Troubleshooting IMPORTANT • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head. Hold...
... head is at the right corner as shown in the illustration, you pull out the paper support until the print head moves to the center. Troubleshooting IMPORTANT • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head. Hold...
Users Manual Basic - English
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... affect the print quality, hardware performance, and machine reliability. Visit us at http://solutions.brother.com/. Troubleshooting If you are having difficulty with your machine B IMPORTANT • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can correct most problems by yourself. • If you need additional help...
... affect the print quality, hardware performance, and machine reliability. Visit us at http://solutions.brother.com/. Troubleshooting If you are having difficulty with your machine B IMPORTANT • For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can correct most problems by yourself. • If you need additional help...
Users Manual Basic - English
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... you are fresh. The highest resolution needs longer data processing, sending and printing time. Make sure you are using Genuine Brother Innobella™ Ink. Use at least 24 bit color data with the True2Life™ feature. The following may cause ink...Macintosh).) True2Life™ is too slow. Machine does not print from Adobe® Illustrator®. Turn the Borderless feature off. Troubleshooting Printing Difficulties (continued) Difficulty Suggestions Print speed is not working properly. Try changing the printer driver setting. Suggestions Check the print...
... you are fresh. The highest resolution needs longer data processing, sending and printing time. Make sure you are using Genuine Brother Innobella™ Ink. Use at least 24 bit color data with the True2Life™ feature. The following may cause ink...Macintosh).) True2Life™ is too slow. Machine does not print from Adobe® Illustrator®. Turn the Borderless feature off. Troubleshooting Printing Difficulties (continued) Difficulty Suggestions Print speed is not working properly. Try changing the printer driver setting. Suggestions Check the print...
Users Manual Basic - English
Page 127
...rollers. (See Advanced User's Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed properly. Make sure you are using Genuine Brother Innobella™ Ink. Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper. B Reduce the amount of the printer driver. (Windows... Other Print Options, and uncheck Bi-Directional Printing. Make sure you are wrinkled. Sometimes it back into the paper tray. Troubleshooting Print Quality Difficulties (continued) Difficulty Prints appears dirty or the paper jams when using Genuine...
...rollers. (See Advanced User's Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed properly. Make sure you are using Genuine Brother Innobella™ Ink. Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper. B Reduce the amount of the printer driver. (Windows... Other Print Options, and uncheck Bi-Directional Printing. Make sure you are wrinkled. Sometimes it back into the paper tray. Troubleshooting Print Quality Difficulties (continued) Difficulty Prints appears dirty or the paper jams when using Genuine...
Users Manual Basic - English
Page 129
... sure the machine is still no ringing when you call your setup. (See Choose the correct Receive Mode on page 44.) Check for a dial tone. Troubleshooting Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Then lift the external telephone's handset...
... sure the machine is still no ringing when you call your setup. (See Choose the correct Receive Mode on page 44.) Check for a dial tone. Troubleshooting Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Then lift the external telephone's handset...
Users Manual Basic - English
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...Check all line cord connections. Try changing your answering machine into the telephone wall jack and the LINE jack inside the machine. Troubleshooting Receiving Faxes (continued) Difficulty Cannot receive a fax. (continued) Suggestions If you are having problems receiving faxes or voice messages...4 rings. If you often get transmission errors due to possible interference on the telephone line, try changing the Compatibility setting to your Brother machine's LINE jack. 2 Remove the protective cap from the wall telephone jack to Basic(for an error. (See Advanced User's Guide...
...Check all line cord connections. Try changing your answering machine into the telephone wall jack and the LINE jack inside the machine. Troubleshooting Receiving Faxes (continued) Difficulty Cannot receive a fax. (continued) Suggestions If you are having problems receiving faxes or voice messages...4 rings. If you often get transmission errors due to possible interference on the telephone line, try changing the Compatibility setting to your Brother machine's LINE jack. 2 Remove the protective cap from the wall telephone jack to Basic(for an error. (See Advanced User's Guide...
Users Manual Basic - English
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...then try again. Make sure the document is not skewed on copies are turned off your scanning application. Make sure the Brother TWAIN driver is missing when printed. Scanning Difficulties Difficulty TWAIN or WIA errors appear when starting to scan. (Windows®... scan. (Macintosh) OCR does not work , turn off . (See Advanced User's Guide: Borderless printing and Cropping.) 119 Troubleshooting Copying Difficulties Difficulty Suggestions Cannot make a copy. Black vertical lines on the scanner glass. B 2 If you have tried "Eject" from the ...
...then try again. Make sure the document is not skewed on copies are turned off your scanning application. Make sure the Brother TWAIN driver is missing when printed. Scanning Difficulties Difficulty TWAIN or WIA errors appear when starting to scan. (Windows®... scan. (Macintosh) OCR does not work , turn off . (See Advanced User's Guide: Borderless printing and Cropping.) 119 Troubleshooting Copying Difficulties Difficulty Suggestions Cannot make a copy. Black vertical lines on the scanner glass. B 2 If you have tried "Eject" from the ...
Users Manual Basic - English
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... and connected to the instruction manual that the cabling and network connections are having Network problems, see Network User's Guide: Troubleshooting. This program will allow you must make sure your computer. Network Difficulties Difficulty Suggestions Cannot print over the network. Reconnect.../Firewall Software or contact the software manufacturer. 120 Software Difficulties Difficulty Cannot install software or print. Please refer to your Brother machine is selected. In Port number: Enter 54925. To use FaceFilter Studio, you must install the FaceFilter Studio application ...
... and connected to the instruction manual that the cabling and network connections are having Network problems, see Network User's Guide: Troubleshooting. This program will allow you must make sure your computer. Network Difficulties Difficulty Suggestions Cannot print over the network. Reconnect.../Firewall Software or contact the software manufacturer. 120 Software Difficulties Difficulty Cannot install software or print. Please refer to your Brother machine is selected. In Port number: Enter 54925. To use FaceFilter Studio, you must install the FaceFilter Studio application ...