Quick Reference
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... 10 11 13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your printer to a computer, a local network...
... 10 11 13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your printer to a computer, a local network...
Quick Reference
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...;screen display • Navigate the printer menus. About your printer Use the 18 Printhead access area 19 Jam clearance cover To Install the printhead. Note: The carrier moves to the home screen. Return to the printhead access area when no printhead is installed in Sleep mode. • View printer messages and animation. 4 Start Start...
...;screen display • Navigate the printer menus. About your printer Use the 18 Printhead access area 19 Jam clearance cover To Install the printhead. Note: The carrier moves to the home screen. Return to the printhead access area when no printhead is installed in Sleep mode. • View printer messages and animation. 4 Start Start...
Quick Reference
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... For best results, use , return this cartridge to Lexmark for remanufacturing, refilling, or recycling. 2 Available only on the Lexmark Web site at www.lexmark.com. 17 Notes: • To get the ink cartridges individually or in the printhead nozzles may dry out. Removing ink cartridges 1 Turn... on their flat side. • Remove ink cartridges from their packaging only upon installation. Lexmark Pro919 model Item Return Program Regular cartridge2 cartridge1 Black ...
... For best results, use , return this cartridge to Lexmark for remanufacturing, refilling, or recycling. 2 Available only on the Lexmark Web site at www.lexmark.com. 17 Notes: • To get the ink cartridges individually or in the printhead nozzles may dry out. Removing ink cartridges 1 Turn... on their flat side. • Remove ink cartridges from their packaging only upon installation. Lexmark Pro919 model Item Return Program Regular cartridge2 cartridge1 Black ...
Quick Reference
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... the ink cartridge until printing is plugged into place. Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to air. 3 Close the printer. Note: Do not remove the alignment page until the cartridge... appear jagged or wavy, then you can perform, your printer performs an automatic maintenance cycle every week if it is turned off. Aligning the printhead If the characters or lines on if it is finished. Slide your ink cartridge comes with a twist cap, then remove the cap. Installing ...
... the ink cartridge until printing is plugged into place. Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to air. 3 Close the printer. Note: Do not remove the alignment page until the cartridge... appear jagged or wavy, then you can perform, your printer performs an automatic maintenance cycle every week if it is turned off. Aligning the printhead If the characters or lines on if it is finished. Slide your ink cartridge comes with a twist cap, then remove the cap. Installing ...
Quick Reference
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... to save ink. • If the ink levels are too low, then you must replace the ink cartridges before you may need to clean the printhead nozzles to improve the quality of your device to perform automatic maintenance cycles. Keep your printer plugged to a properly grounded, working electrical outlet to allow... your prints. A cleaning page prints. Ordering and replacing supplies 19 Cleaning the printhead nozzles If you have not been using the printer for a long period, then you can clean the...
... to save ink. • If the ink levels are too low, then you must replace the ink cartridges before you may need to clean the printhead nozzles to improve the quality of your device to perform automatic maintenance cycles. Keep your printer plugged to a properly grounded, working electrical outlet to allow... your prints. A cleaning page prints. Ordering and replacing supplies 19 Cleaning the printhead nozzles If you have not been using the printer for a long period, then you can clean the...
Quick Reference
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... supply. 3 After one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet. 4 Turn on the computer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR...
... supply. 3 After one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet. 4 Turn on the computer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR...
Quick Reference
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...is not in Sleep mode. Cannot delete documents from the print queue If you have connected to a defective port. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to : > More Options > Align Printer An alignment page prints. ALIGN ...THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to : > More Options 3 Touch Clean Printhead or Deep Clean Printhead. Press to have problems, then try one or more of Sleep mode, then reset the power: ...
...is not in Sleep mode. Cannot delete documents from the print queue If you have connected to a defective port. CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to : > More Options > Align Printer An alignment page prints. ALIGN ...THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to : > More Options 3 Touch Clean Printhead or Deep Clean Printhead. Press to have problems, then try one or more of Sleep mode, then reset the power: ...
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Index Index A Address Book 38 ADF output tray location 12 aligning the printhead 18 answering machine setting up 30 Automatic Document Feeder (ADF) location 12 Automatic Document Feeder (ADF) tray location 12 B bidirectional communication enabling 52 ... 48 cartridges, ink ordering 17 checking an unresponsive printer 45 checking the dial tone 37 checklist before you troubleshoot 45 fax troubleshooting 48 cleaning printhead nozzles 19 Communication not available message 52 configuring Wi‑Fi Protected Setup PBC, Push Button Configuration method 43 PIN, Personal Identification Number method...
Index Index A Address Book 38 ADF output tray location 12 aligning the printhead 18 answering machine setting up 30 Automatic Document Feeder (ADF) location 12 Automatic Document Feeder (ADF) tray location 12 B bidirectional communication enabling 52 ... 48 cartridges, ink ordering 17 checking an unresponsive printer 45 checking the dial tone 37 checklist before you troubleshoot 45 fax troubleshooting 48 cleaning printhead nozzles 19 Communication not available message 52 configuring Wi‑Fi Protected Setup PBC, Push Button Configuration method 43 PIN, Personal Identification Number method...
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... 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13 printhead nozzles cleaning 19 printing documents 23 network setup page 50 on both sides of the paper 23 photos using printer control panel...
... 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13 printhead nozzles cleaning 19 printing documents 23 network setup page 50 on both sides of the paper 23 photos using printer control panel...
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.... 17 Duplex unit • Print on both sides of a sheet of paper. • Remove paper jams. 18 Printhead access area Install the printhead. Note: The carrier moves to the printhead access area when no printhead is supported in your printer to a computer, a local network, an external DSL, or a cable modem. 13 USB...13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your country or region...
.... 17 Duplex unit • Print on both sides of a sheet of paper. • Remove paper jams. 18 Printhead access area Install the printhead. Note: The carrier moves to the printhead access area when no printhead is supported in your printer to a computer, a local network, an external DSL, or a cable modem. 13 USB...13 12 15 EXT LINE EXT LINE 19 18 16 17 Use the To 10 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 11 Ink cartridge access area Install, replace, or remove ink cartridges. 12 Ethernet port Connect your country or region...
User's Guide
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.... You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our... ink cartridges Make sure you have a new ink cartridge or cartridges before you use only genuine Lexmark ink cartridges. Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Removing ink cartridges 1 Turn on their packaging only upon installation. Installing ink...
.... You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our... ink cartridges Make sure you have a new ink cartridge or cartridges before you use only genuine Lexmark ink cartridges. Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Removing ink cartridges 1 Turn on their packaging only upon installation. Installing ink...
User's Guide
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Maintaining the printer 127 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to : System Preferences > Print & Fax > select your printer performs an automatic maintenance ...Click Supply Levels. Note: Do not remove the alignment page until printing is plugged into a properly grounded, working electrical outlet. Aligning the printhead If the characters or lines on the display. Checking ink levels Using the printer control panel From the home screen, touch .
Maintaining the printer 127 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you may need to align the printhead. 1 Load plain paper. 2 From the home screen, navigate to : System Preferences > Print & Fax > select your printer performs an automatic maintenance ...Click Supply Levels. Note: Do not remove the alignment page until printing is plugged into a properly grounded, working electrical outlet. Aligning the printhead If the characters or lines on the display. Checking ink levels Using the printer control panel From the home screen, touch .
User's Guide
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... the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before you can clean the printhead nozzles. 1 From the home screen, navigate to allow your printer. 5 Make sure the printer is turned off and unplugged from the printer. 3 Dampen a clean, lint... of the printer, making sure to improve the quality of the printer 1 Make sure that has accumulated on the exit bin. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean...
... the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before you can clean the printhead nozzles. 1 From the home screen, navigate to allow your printer. 5 Make sure the printer is turned off and unplugged from the printer. 3 Dampen a clean, lint... of the printer, making sure to improve the quality of the printer 1 Make sure that has accumulated on the exit bin. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean...
User's Guide
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.... If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the matching color slot of the printhead. 3 Close the printer. The cartridges should click firmly into the back of printers in the list, then try one or more of the following : •...
.... If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the matching color slot of the printhead. 3 Close the printer. The cartridges should click firmly into the back of printers in the list, then try one or more of the following : •...
User's Guide
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... USB port of the following: MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on page 14. ALIGN THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to wake up the printer. Press to : > More Options > Align Printer An alignment page prints. The... the problem, then try one or more of the following: REPLACE THE INK CARTRIDGES For more of the computer. Printer is marked with . CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to: > More Options 3 Touch Clean...
... USB port of the following: MAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on page 14. ALIGN THE PRINTHEAD 1 Load plain, unmarked paper. 2 From the home screen, navigate to wake up the printer. Press to : > More Options > Align Printer An alignment page prints. The... the problem, then try one or more of the following: REPLACE THE INK CARTRIDGES For more of the computer. Printer is marked with . CLEAN THE PRINTHEAD NOZZLES 1 Load plain, unmarked paper. 2 From the home screen, navigate to: > More Options 3 Touch Clean...
User's Guide
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... Printer Memory Full Touch OK or press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 1 2 Troubleshooting 141 Paper Tray [x] Removed Insert the specified paper tray into the printer, or touch OK. Note: This deletes the print job from... the printer memory. Printhead Cannot Move Try one or more of the following: • Touch OK. • Open the printer to remove any obstructions to the printhead, and then close the printer.
... Printer Memory Full Touch OK or press to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 1 2 Troubleshooting 141 Paper Tray [x] Removed Insert the specified paper tray into the printer, or touch OK. Note: This deletes the print job from... the printer memory. Printhead Cannot Move Try one or more of the following: • Touch OK. • Open the printer to remove any obstructions to the printhead, and then close the printer.
User's Guide
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Troubleshooting 142 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. 4 Reinsert the printhead, and then close the latch until it back on. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 5 Close the printer. If the problem persists, then contact customer support. Printhead Missing Try one or more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 1 2
Troubleshooting 142 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth. 4 Reinsert the printhead, and then close the latch until it back on. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 5 Close the printer. If the problem persists, then contact customer support. Printhead Missing Try one or more of the following: • Install the printhead. 1 Open the printer, and then lift the carrier latch. 1 2
User's Guide
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...2 IIIIIIIIIIII IIIIIIIIIIIIIIII IIIII IIIII 3 Lift the carrier latch. 1 2 Printhead Unsupported Try one or more information, see "Printhead Error" in the User's Guide. 3 Close the printer. • Touch or to install the ink cartridges into the printhead. For more of the following: • Turn the printer off, ... into place. 1 2 Note: Make sure to clear the message. • If your printer did not come with a printhead, then visit the Lexmark support Web site at http://support.lexmark.com, or contact customer support for more information. • If the message appears even if the...
...2 IIIIIIIIIIII IIIIIIIIIIIIIIII IIIII IIIII 3 Lift the carrier latch. 1 2 Printhead Unsupported Try one or more information, see "Printhead Error" in the User's Guide. 3 Close the printer. • Touch or to install the ink cartridges into the printhead. For more of the following: • Turn the printer off, ... into place. 1 2 Note: Make sure to clear the message. • If your printer did not come with a printhead, then visit the Lexmark support Web site at http://support.lexmark.com, or contact customer support for more information. • If the message appears even if the...
User's Guide
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... restore print quality. A cleaning page prints. Troubleshooting 144 4 Remove the unsupported printhead. 5 Insert the supported printhead, and then close the latch until it clicks into the printhead. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses...Printhead Warning One or more cartridges may have been missing for more than two hours since the printer was turned on how to clear the message. For more information, see "Replacing ink cartridges" in the User's Guide. 6 Close the printer. • Visit the Lexmark...
... restore print quality. A cleaning page prints. Troubleshooting 144 4 Remove the unsupported printhead. 5 Insert the supported printhead, and then close the latch until it clicks into the printhead. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses...Printhead Warning One or more cartridges may have been missing for more than two hours since the printer was turned on how to clear the message. For more information, see "Replacing ink cartridges" in the User's Guide. 6 Close the printer. • Visit the Lexmark...
User's Guide
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Note: Make sure all paper fragments are removed. Troubleshooting 147 Check the jam clearance area 1 Lift the scanner unit. 2 Remove the jam clearance cover. 1 2 3 Notes: • Squeeze the snap to lift the jam clearance cover. • Make sure that the printhead is moved to the side and away from the jammed paper. 3 Firmly grasp the paper on both sides, and then gently pull it out.
Note: Make sure all paper fragments are removed. Troubleshooting 147 Check the jam clearance area 1 Lift the scanner unit. 2 Remove the jam clearance cover. 1 2 3 Notes: • Squeeze the snap to lift the jam clearance cover. • Make sure that the printhead is moved to the side and away from the jammed paper. 3 Firmly grasp the paper on both sides, and then gently pull it out.
