Quick Reference
Page 2
...the power cord between objects such as the fax feature, power cord, or telephone, during a lightning storm. Do not set up this Visit www.lexmark.com/recycle to maximize the environmental benefits. Follow instructions to any of such problems. Remove the power cord from the electrical ...outlet before inspecting it. Place the empty Lexmark-branded inkjet cartridge(s) in our easy, no-cost ...
...the power cord between objects such as the fax feature, power cord, or telephone, during a lightning storm. Do not set up this Visit www.lexmark.com/recycle to maximize the environmental benefits. Follow instructions to any of such problems. Remove the power cord from the electrical ...outlet before inspecting it. Place the empty Lexmark-branded inkjet cartridge(s) in our easy, no-cost ...
Quick Reference
Page 5
...both sides of the paper manually or automatically (depending on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are continually improving our printers to reduce their environmental impact. Help using less ink than one page... setup instructions • Quick Setup Sheet • Hardware Setup Wizard1 Additional setup and instructions for reuse or recycling through the Lexmark Cartridge Collection Program. Use the preview features found in select printer models. It also includes information on your printer model). ...
...both sides of the paper manually or automatically (depending on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are continually improving our printers to reduce their environmental impact. Help using less ink than one page... setup instructions • Quick Setup Sheet • Hardware Setup Wizard1 Additional setup and instructions for reuse or recycling through the Lexmark Cartridge Collection Program. Use the preview features found in select printer models. It also includes information on your printer model). ...
Quick Reference
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...edit with a word‑processing program. • Set up the wireless printer on a wireless network. Learn more about the printing problems encountered. • Check the supplies status of the printer. With a document or photo open , a Printing Preferences dialog appears. Launching...Lexmark Tools for Office (referred to as the following: • Select the number of the printer that you want to use. Manage your printer. Note: This program is automatically installed with the printer software if the printer has wireless capability. Receive automatic notifications of your fax...
...edit with a word‑processing program. • Set up the wireless printer on a wireless network. Learn more about the printing problems encountered. • Check the supplies status of the printer. With a document or photo open , a Printing Preferences dialog appears. Launching...Lexmark Tools for Office (referred to as the following: • Select the number of the printer that you want to use. Manage your printer. Note: This program is automatically installed with the printer software if the printer has wireless capability. Receive automatic notifications of your fax...
Quick Reference
Page 48
...splitter, then make sure that you hear a dial tone but still have problems sending and receiving faxes, then see the computer documentation. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more information, see the other devices on the...Some countries or regions require the fax number and fax name for a dial tone on page 49 Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for you connected the printer. Otherwise, your fax. Listen for a dial tone by...
...splitter, then make sure that you hear a dial tone but still have problems sending and receiving faxes, then see the computer documentation. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more information, see the other devices on the...Some countries or regions require the fax number and fax name for a dial tone on page 49 Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for you connected the printer. Otherwise, your fax. Listen for a dial tone by...
Quick Reference
Page 49
Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try connecting to receive more information on the location of the network indicator lights, see"Understanding the home screen" on installing these drivers, see... the complete network troubleshooting information in so that the printer can change it . 1 From the home screen, navigate to: > Fax Setup > Ringing ...
Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try connecting to receive more information on the location of the network indicator lights, see"Understanding the home screen" on installing these drivers, see... the complete network troubleshooting information in so that the printer can change it . 1 From the home screen, navigate to: > Fax Setup > Ringing ...
Quick Reference
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...icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13...38 troubleshooting checking an unresponsive printer 45 contacting customer support 45 fax checklist 48 solving basic printer problems 45 wireless network 49 troubleshooting, fax cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 troubleshooting, print cannot delete documents from print queue 47 ...
...icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13...38 troubleshooting checking an unresponsive printer 45 contacting customer support 45 fax checklist 48 solving basic printer problems 45 wireless network 49 troubleshooting, fax cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 troubleshooting, print cannot delete documents from print queue 47 ...
User's Guide
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Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
User's Guide
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.... The safety features of fire, use this product or the manufacturer's authorized replacements. Inspect the power cord regularly for the use the fax feature during a lightning storm. Do not set up this product is not intended to be obvious. Do not recharge, disassemble, or ... manufacturer's instructions and local regulations. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of such problems. Remove the power cord from the printer before inspecting it. This product is incorrectly replaced. Discard used lithium batteries according to ...
.... The safety features of fire, use this product or the manufacturer's authorized replacements. Inspect the power cord regularly for the use the fax feature during a lightning storm. Do not set up this product is not intended to be obvious. Do not recharge, disassemble, or ... manufacturer's instructions and local regulations. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of such problems. Remove the power cord from the printer before inspecting it. This product is incorrectly replaced. Discard used lithium batteries according to ...
User's Guide
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...printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your operating system. About your product to view the appropriate support site. For updates, check our Web site at... http://support.lexmark.com. http://support.lexmark.com Note: Select your region, and then select your printer 9 What are you looking for and maintaining the printer • Troubleshooting and solving problems Creating and customizing printer solutions, depending on your ...
...printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your operating system. About your product to view the appropriate support site. For updates, check our Web site at... http://support.lexmark.com. http://support.lexmark.com Note: Select your region, and then select your printer 9 What are you looking for and maintaining the printer • Troubleshooting and solving problems Creating and customizing printer solutions, depending on your ...
User's Guide
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... installation software CD, run the installation software, and then click Advanced Options > Install Additional Software. Learn more about the printing problems encountered. • Check the supplies status of updates to PDF. • Adjust settings for Office) Printer Setup Utility Status ...8226; Scan documents to your fax contacts. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to ...
... installation software CD, run the installation software, and then click Advanced Options > Install Additional Software. Learn more about the printing problems encountered. • Check the supplies status of updates to PDF. • Adjust settings for Office) Printer Setup Utility Status ...8226; Scan documents to your fax contacts. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to ...
User's Guide
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... tone on the line and through the printer. This feature allows you may set the distinctive ring for the printer? If you encounter problems sending and receiving faxes, then make sure you can I set the printer to answer the ring pattern of that you do not hear a dial tone, ...This way, the answering machine picks up after a greater number of rings than the answering machine. If the pattern is set the printer to : > Fax Setup > Ringing and Answering > Ring Pattern 2 Touch the correct ring pattern for the printer, and then touch Accept. If you know if the telephone...
... tone on the line and through the printer. This feature allows you may set the distinctive ring for the printer? If you encounter problems sending and receiving faxes, then make sure you can I set the printer to answer the ring pattern of that you do not hear a dial tone, ...This way, the answering machine picks up after a greater number of rings than the answering machine. If the pattern is set the printer to : > Fax Setup > Ringing and Answering > Ring Pattern 2 Touch the correct ring pattern for the printer, and then touch Accept. If you know if the telephone...
User's Guide
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...printer. Cannot attach files SELECT A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting Note: The fax function is connected to your setup scenario. • Make sure that the cables are securely plugged in this section. Listen for...If you hear a dial tone but still have problems sending and receiving faxes, then see the following: • "Setting up the printer to fax" on page 71 • "Faxing FAQ" on page 88 Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for ...
...printer. Cannot attach files SELECT A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting Note: The fax function is connected to your setup scenario. • Make sure that the cables are securely plugged in this section. Listen for...If you hear a dial tone but still have problems sending and receiving faxes, then see the following: • "Setting up the printer to fax" on page 71 • "Faxing FAQ" on page 88 Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for ...
User's Guide
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Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following hardware, if applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ‑.... • If you are using a splitter, then make sure that the receiving machine can send and receive data up to : > Fax Setup > Dialing and Sending > Auto Fax Convert > On > Accept Otherwise, your fax will not be received. 1 From the home screen, navigate to its fastest transmission capability. It also automatically reduces the resolution...
Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following hardware, if applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ‑.... • If you are using a splitter, then make sure that the receiving machine can send and receive data up to : > Fax Setup > Dialing and Sending > Auto Fax Convert > On > Accept Otherwise, your fax will not be received. 1 From the home screen, navigate to its fastest transmission capability. It also automatically reduces the resolution...
User's Guide
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...If the prefix is an analog device. An error message appears on the PBX. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. Resolve the error to free up on the correct distinctive ring, if you are set the ...printer to receive faxes manually (Auto Answer Off), then increase the ringer volume. If you subscribe to a distinctive ring ...
...If the prefix is an analog device. An error message appears on the PBX. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. Resolve the error to free up on the correct distinctive ring, if you are set the ...printer to receive faxes manually (Auto Answer Off), then increase the ringer volume. If you subscribe to a distinctive ring ...
User's Guide
Page 161
... of the document. • Lower the fax quality. • Reformat the document on the printer control panel Error Message: Remote Fax Error Fax Mode Unsupported What it indicates: Possible solutions: The receiving fax machine cannot receive the fax. Troubleshooting 161 MAKE SURE THAT YOU HAVE ... may have been a problem with the PostScript driver or the Universal Fax Driver. The receiving fax machine does not support color fax or the scan resolution of your fax modem. • Register your fax name and fax number. MAKE SURE A FAX DRIVER IS INSTALLED The fax option is *9*, but for...
... of the document. • Lower the fax quality. • Reformat the document on the printer control panel Error Message: Remote Fax Error Fax Mode Unsupported What it indicates: Possible solutions: The receiving fax machine cannot receive the fax. Troubleshooting 161 MAKE SURE THAT YOU HAVE ... may have been a problem with the PostScript driver or the Universal Fax Driver. The receiving fax machine does not support color fax or the scan resolution of your fax modem. • Register your fax name and fax number. MAKE SURE A FAX DRIVER IS INSTALLED The fax option is *9*, but for...
User's Guide
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... the wrong port on , and errors. This happens especially if the printer is sharing the line with other device is connected to a digital line. The fax modem of the printer may have the same compression code. • Lower the transmission speed of the printer. Turn off the printer, turn it back... the printer to redial. • Increase the time between the redial attempts. • Place a test call to the number to which you want to send a fax to make sure that you must be busy, or the fax modem may be connected to have encountered problems during transmission.
... the wrong port on , and errors. This happens especially if the printer is sharing the line with other device is connected to a digital line. The fax modem of the printer may have the same compression code. • Lower the transmission speed of the printer. Turn off the printer, turn it back... the printer to redial. • Increase the time between the redial attempts. • Place a test call to the number to which you want to send a fax to make sure that you must be busy, or the fax modem may be connected to have encountered problems during transmission.
User's Guide
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..."Memory card troubleshooting checklist" does not solve the problem, then try the following checklist to view the help information for the fax software. To troubleshoot error messages in the fax software, click Help to solve most memory card problems: • Make sure that you are not ...allowed in your printer. • Schedule to resend the fax at a later time. Network troubleshooting ...
..."Memory card troubleshooting checklist" does not solve the problem, then try the following checklist to view the help information for the fax software. To troubleshoot error messages in the fax software, click Help to solve most memory card problems: • Make sure that you are not ...allowed in your printer. • Schedule to resend the fax at a later time. Network troubleshooting ...
User's Guide
Page 181
...in order to file a complaint with this equipment. If you to make changes in order for which this information into your fax machine. Telephone companies report that temporary discontinuance of your right to program this device is resolved. This is a REN of ...The telephone number provided may make necessary modifications to a line, as a major nationwide problem. If you disconnect the equipment until the problem is connected. For repair and warranty information, contact Lexmark International, Inc. Connection to party line service is part of the product identifier that...
...in order to file a complaint with this equipment. If you to make changes in order for which this information into your fax machine. Telephone companies report that temporary discontinuance of your right to program this device is resolved. This is a REN of ...The telephone number provided may make necessary modifications to a line, as a major nationwide problem. If you disconnect the equipment until the problem is connected. For repair and warranty information, contact Lexmark International, Inc. Connection to party line service is part of the product identifier that...
User's Guide
Page 193
...and ringer volume 91 adjusting speaker volume 91 advanced wireless setup 97 AliceBox 101 aligning the printhead 127 Alignment Problem 136 answering machine best settings for fax 91 setting up 71 appliances wireless network 119 assigning IP address 124 authentication 802.1X 105 Auto Answer when...wireless network 167 cannot print through USB 135 cannot receive faxes 160 cannot run fax software 161 cannot scan to computer over a network 157 cannot send e‑mail 157 cannot send faxes 159 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 105 Change [Paper Source] to [Size...
...and ringer volume 91 adjusting speaker volume 91 advanced wireless setup 97 AliceBox 101 aligning the printhead 127 Alignment Problem 136 answering machine best settings for fax 91 setting up 71 appliances wireless network 119 assigning IP address 124 authentication 802.1X 105 Auto Answer when...wireless network 167 cannot print through USB 135 cannot receive faxes 160 cannot run fax software 161 cannot scan to computer over a network 157 cannot send e‑mail 157 cannot send faxes 159 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 105 Change [Paper Source] to [Size...
User's Guide
Page 197
...in Windows 110 printer control panel buttons and icons 17 cleaning 129 location 11 printer does not respond 134 printer memory fax 94 Printer Memory Full 141 printer messages Alignment Problem 136 Cannot Collate Job 136 Change [Paper Source] to [Size] [Type] Paper 137 Change [Paper Source] ... Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers ...
...in Windows 110 printer control panel buttons and icons 17 cleaning 129 location 11 printer does not respond 134 printer memory fax 94 Printer Memory Full 141 printer messages Alignment Problem 136 Cannot Collate Job 136 Change [Paper Source] to [Size] [Type] Paper 137 Change [Paper Source] ... Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers ...