Lexmark Pro915 Support Question
Lexmark Pro915 Support Question
Find answers below for this question about Lexmark Pro915.Need a Lexmark Pro915 manual? We have 2 online manuals for this item!
Question posted by jmorgan79297 on August 10th, 2012
Security Code For Faxing
I just helped an associate setup his lexmark pro915 and everything is working except it asks for a security code when he tries to send a fax. He can receive faxes fine. He is not on a network, just working locally. His serial number is 4449129902kwf. Thanks
Current Answers
Answer #1: Posted by Anonymous-70819 on August 15th, 2012 3:58 PM
Anonymous-70819
Member since:
August 15th, 2012 Points: 6,720
Member since:
August 15th, 2012 Points: 6,720
Try to reconfigure again your fax. Please follow steps below.
1 On your printer screen, press Home →Setup →Restore factory defaults to reset your printer settings to factory default
2 Enter the information needed on your printer and if choose yes if it’s asking you if you want to setup fax
3 Enter information needed on the printer (date, time, fax number etc)
4 Rebrick printer (pull out power adapter and put it back after 30 seconds. Power adapter is the black box where the power cord is plugged in at the back of the printer)
5 Make sure the phone cord is plugged in to line port at the back of the printerRelated Lexmark Pro915 Manual Pages
Quick Reference - Page 5
... using the printer software
Software Help installed automatically with the printer software.2 Click Help from any printer software program ... CD and on the Lexmark Support Web site at http://support.lexmark.com.
5
Minimizing your printer model).
• Preview...automatically (depending on troubleshooting printer setup issues as well as solving basic networking and faxing problems.
Note: Some ...
Quick Reference - Page 10
...set up fax now? Fax Setup
To send faxes from this printer, you as the sender in the software installation. Enter Your Fax Number
Accept Back
1
2
3
4
5
6
7
8
9
0
#
Clear
20 Enter your fax number for the printer, and then touch Accept.
How can now print, but there are additional steps required to send and receive faxes
What will I be missing if I do this later?
Lexmark...
Quick Reference - Page 12
... in your printer to a computer, a local network, an external DSL, or a cable modem.
13 USB port
Connect the printer to a computer using a USB cable. Note: Remove the plug to access the port.
15 LINE port
Connect the printer to an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes.
16...
Quick Reference - Page 38
... save the setting. Setting up the printer to :
> Fax Setup > Dialing and Sending > Fax Name 2 Enter your name or your company name, and then save the setting. 3 Select Fax Number. 4 Enter your fax number or your telephone number, and then save the setting. If you subscribe to receive faxes automatically. Step 3: Set your fax name and fax number
Your user information includes your name or...
Quick Reference - Page 45
... or is missing pages" on page 46 • "Printer is printing blank pages" on page 47 • "Printer is not in the printers folder or as a printer option when sending a print job, then try the following :
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
Incorrect...
Quick Reference - Page 48
..., then try one or more information, see the other devices on the line.
Otherwise, your line provider.
2 While the printer is too much noise on the line (if applicable) are using a phone splitter. From the home screen, navigate to:
> Fax Setup > Dialing and Sending > Error Correction > On > Accept
ENABLE AUTOMATIC FAX CONVERSION
If the receiving fax machine does...
Quick Reference - Page 56
...(TTI) setting 38 troubleshooting checking an unresponsive printer 45 contacting customer support 45 fax checklist 48 solving basic printer problems 45 wireless network 49 troubleshooting, fax cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 troubleshooting, print cannot delete documents from print queue 47 troubleshooting, setup cannot print through USB 47 incorrect language...
User's Guide - Page 9
... the printer software
The latest supplemental information, updates, and online technical support:
• Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E‑mail support
Find it ready when you contact support so that they may serve you faster:
• MAC address number • Serial number...
User's Guide - Page 12
... a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes.
16 Power supply with port Connect the printer to the printer and the telephone line.
Note: The carrier moves to the printhead access area when no printhead is supported in your printer to a computer, a local network, an external DSL, or a cable modem.
13 USB port...
User's Guide - Page 82
... the selections in the printer control panel, then the fax software imports those settings. Ringing and Answering
• Set the printer to :
> Fax Setup > Ringing and Answering > Fax Footer
2 Touch ON > Accept.
This is the code you press to the distinctive ring
feature on both sides of rings. Activity logs let you subscribe to receive
faxes manually.
• Set...
User's Guide - Page 90
... connected to :
> Fax Setup > Ringing and Answering > Ring Pattern
2 Touch the correct ring pattern for the printer? If you can I set the distinctive ring for the printer, and then touch Accept...the telephone handset. If the printer is not working 1 Plug an analog telephone into the port of rings that number. If you encounter problems sending and receiving faxes, then make sure you ...
User's Guide - Page 101
... or WPA/WPA2 passphrase, security type, and IP address that the printer uses are still correct.
• The printer is connected to a wireless network and is ready for wireless networking using a wireless broadband box. Adding the printer to your wireless network 1 Set up your wireless network does not appear in the list, then:
a Connect to work wirelessly, see the...
User's Guide - Page 102
... after installation
To change the wireless settings on the printer, such as the configured network and the security key, do the following:
For Windows users
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from a DHCP server on
the network.
2 Print a network setup page to see the IP address currently assigned...
User's Guide - Page 108
... for wireless
1 Plug an Ethernet cable into the printer and into the computer you want to an Ethernet network.
It is not possible to connect the printer to become active and acquire an IP address from the menu. 4 Close the "Printers" or "Printers and Faxes" window.
Selecting a printer
1 Open the printers folder. Switching between USB, Ethernet, and wireless...
User's Guide - Page 110
... IP address from the network. 3 Add the printer. Networking
110
Using the printer over a wireless network. Adding the printer
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to complete the configuration. b Install the printer software on page 110. 4 A second print queue will need a USB cable to :
System Preferences > Print & Fax
2 Click +. 3 Click the Default...
User's Guide - Page 113
... using either of alphabetic (letters A to Z) and numeric (numbers 0 to 63 ASCII characters
Notes:
- Many network adapters provide a software application that allows you use to view the wireless settings of devices such as computers, printers, Ethernet hubs, access points, and routers connected together for security reasons. Characters Exactly 10 or 26 hexadecimal characters or...
User's Guide - Page 131
... a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to find the following:
• Knowledgebase articles with the latest information and troubleshooting for your problem
Visit our Web site at http://support.lexmark.com to the computer, print server, or network access point. •...
User's Guide - Page 158
... FILE SIZE IS NOT TOO LARGE
Fax troubleshooting
Note: The fax function is available only in select printer models.
• "Fax troubleshooting checklist" on page 158 • "Cannot send faxes" on page 159 • "Cannot receive faxes" on page 160 • "Cannot run the fax software" on page 161 • "Fax error messages on the printer control panel" on the line...
User's Guide - Page 159
... following :
MAKE SURE TO ENTER YOUR USER INFORMATION IN THE PRINTER
If you are sending your fax will not be received.
1 From the home screen, navigate to:
> Fax Setup > Dialing and Sending > Max Send Speed
2 Select a sending speed, and then touch Accept.
Some countries or regions require the fax number and fax name for you are using a splitter, then make sure that...
User's Guide - Page 199
... 156 scanning takes too long or freezes
the computer 157 troubleshooting, e‑mail
cannot attach files 158 cannot send e‑mail 157 troubleshooting, fax cannot receive faxes 160 cannot run fax software 161 cannot send faxes 159 error messages, printer control
panel 161 troubleshooting, jams and misfeeds
paper jam in the ADF 150 paper jam in the duplex...
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