Quick Reference
Page 45
... not respond" on page 47 • "Cannot delete documents from the print queue" on page 47 • "Cannot print through USB" on page 47 45 Installation screen did not install" on page 45 • "Print job does not print or is missing pages" on page 46 • "Printer is printing blank pages" on page 47 • ... Troubleshooting Before you troubleshoot Use this setting. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to turn the printer back on the computer screen. Press and hold for three seconds to find the following: •...
... not respond" on page 47 • "Cannot delete documents from the print queue" on page 47 • "Cannot print through USB" on page 47 45 Installation screen did not install" on page 45 • "Print job does not print or is missing pages" on page 46 • "Printer is printing blank pages" on page 47 • ... Troubleshooting Before you troubleshoot Use this setting. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to turn the printer back on the computer screen. Press and hold for three seconds to find the following: •...
Quick Reference
Page 47
... the computer and printer may not be caused by improperly installed ink cartridges. Troubleshooting Printer is printing blank pages Blank pages may be communicating. If the printer will not come out of the following : CHECK THE USB CONNECTION 1 Check the USB cable for your printer software ... and cannot delete them to get other jobs to turn on the printer. Note: Do not remove the alignment page until printing is marked with . If this problem persists, then check our Web site for updates for any obvious damage. The USB port is finished. You may ...
... the computer and printer may not be caused by improperly installed ink cartridges. Troubleshooting Printer is printing blank pages Blank pages may be communicating. If the printer will not come out of the following : CHECK THE USB CONNECTION 1 Check the USB cable for your printer software ... and cannot delete them to get other jobs to turn on the printer. Note: Do not remove the alignment page until printing is marked with . If this problem persists, then check our Web site for updates for any obvious damage. The USB port is finished. You may ...
Quick Reference
Page 56
...up 6 printer control panel buttons and icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area... 45 installation screen did not appear automatically 45 page does not print 46 printer does not respond 47 printer printing blank pages 47 software did not install 45 troubleshooting, wireless cannot print over wireless network 50 two‑sided printing 23 U USB port location 12 V voice ...
...up 6 printer control panel buttons and icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area... 45 installation screen did not appear automatically 45 page does not print 46 printer does not respond 47 printer printing blank pages 47 software did not install 45 troubleshooting, wireless cannot print over wireless network 50 two‑sided printing 23 U USB port location 12 V voice ...
User's Guide
Page 131
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online customer support ... and software updates Setup troubleshooting • "Incorrect language appears on the display" on page 132 • "Software did not install" on page 132 • "Print job does not print or is missing pages" on page 133 • "Printer is printing blank pages" on page 134 • "Printer is not in Sleep mode. Note: Make sure the printer...
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online customer support ... and software updates Setup troubleshooting • "Incorrect language appears on the display" on page 132 • "Software did not install" on page 132 • "Print job does not print or is missing pages" on page 133 • "Printer is printing blank pages" on page 134 • "Printer is not in Sleep mode. Note: Make sure the printer...
User's Guide
Page 134
... unmarked paper. 2 From the home screen, navigate to wake up the printer. Press to : > More Options > Align Printer An alignment page prints. Troubleshooting 134 3 Firmly plug the rectangular end of the USB cable into their matching color slots. Note: Make sure that the cartridges click ... port of the following : REPLACE THE INK CARTRIDGES For more information, see "Replacing ink cartridges" on page 14. Note: Do not remove the alignment page until printing is printing blank pages Blank pages may have connected to have problems, then try one or more of the following : MAKE SURE THE...
... unmarked paper. 2 From the home screen, navigate to wake up the printer. Press to : > More Options > Align Printer An alignment page prints. Troubleshooting 134 3 Firmly plug the rectangular end of the USB cable into their matching color slots. Note: Make sure that the cartridges click ... port of the following : REPLACE THE INK CARTRIDGES For more information, see "Replacing ink cartridges" on page 14. Note: Do not remove the alignment page until printing is printing blank pages Blank pages may have connected to have problems, then try one or more of the following : MAKE SURE THE...
User's Guide
Page 197
... 145 Unable to Retrieve the Solution 146 Unrecoverable Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers supported...
... 145 Unable to Retrieve the Solution 146 Unrecoverable Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers supported...
User's Guide
Page 198
... recycling 7 Lexmark products 16 WEEE statement 178 redial attempts, fax setting 82 redial time, fax setting 82 reducing an image 55 Replace Ink Cartridge 145 replacing ink cartridges 14 reports fax history 93 reports, fax setting 82 resetting internal wireless print server to ... wireless network (Windows) 98 setup troubleshooting cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error 141 software did not install 132 shared printing 111 sharing printer in Windows 110 Short Paper...
... recycling 7 Lexmark products 16 WEEE statement 178 redial attempts, fax setting 82 redial time, fax setting 82 reducing an image 55 Replace Ink Cartridge 145 replacing ink cartridges 14 reports fax history 93 reports, fax setting 82 resetting internal wireless print server to ... wireless network (Windows) 98 setup troubleshooting cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error 141 software did not install 132 shared printing 111 sharing printer in Windows 110 Short Paper...
User's Guide
Page 199
... delete documents from print queue 135 computer slows down when printing 155 poor quality at the edges of page 153 slow print speed 154 streaks or lines on printed image 154 troubleshooting, setup cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error...
... delete documents from print queue 135 computer slows down when printing 155 poor quality at the edges of page 153 slow print speed 154 streaks or lines on printed image 154 troubleshooting, setup cannot print through USB 135 incorrect language appears on display 132 page does not print 133 printer does not respond 134 printer printing blank pages 134 printhead error...