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Lexmark Pro915 Support Question

Lexmark Pro915 Support Question

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Question posted by dingbatret on October 18th, 2012

My Lexmark Pro915 Will Not Print In The Wireless Mode. Yesterday It Worked Fin

Yesterday it worked fine for both my computer and my wife's computer, which is in another room.  Today neither my compute or my wife's computer can print.  I copied from the printer and that worked OK.  It just will not work in the wireless mode. We both are wireless and both computers work fine.  It is a secure wireless connection.

Current Answers

Answer #1: Posted by LexmarkListens on October 18th, 2012 1:27 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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July 1st, 2011

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Try to reboot your printer. If you're able to print then this happens again, please contact our technical support team via phone and have them assign a static IP on your printer.

Also, make sure that the firmware of your printer is up to date. Just go to http://bit.ly/U9f90A to download the firmware update.


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Related Lexmark Pro915 Manual Pages

Quick Reference - Page 2

...printer. Do not place or use the print cartridges and their contents are properly handled with the licensed printer. Use only the power supply and power cord provided with , only genuine Lexmark...Cartridge Box At Lexmark, we take our commitment to the environment seriously, and we recommend that cartridges are licensed subject to work with this You agree to Lexmark for signs of...
Quick Reference - Page 3

... (duplexing) automatically 23 Printing photos using the printer control panel 24 Canceling print jobs...24 Printing from a mobile device 24 3 Copying 26 Tips for copying...26 Making copies...26 Making a two‑sided (duplex) copy automatically 26 Canceling copy jobs...26 Scanning 27 Tips for scanning...27 Scanning to a local computer 27 Scanning to a network computer 27 Scanning to...
Quick Reference - Page 5

...printer folder 2 Double‑click User's Guide. These modes can print up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. To return an ink cartridge, go to www.lexmark... installed automatically with the printer software.2 Click Help from any printer software program or application. Wireless/network printers allow you adjust the ...
Quick Reference - Page 6

... adjusting the settings and options. • Eco‑Mode-Save energy by creating and customizing your printer To read the Lexmark Environmental Sustainability Report, visit www.lexmark.com/environment. When you are available only in two‑sided printing lets you save money and the environment. • Copy-Copy documents and photos with those settings, you frequently...
Quick Reference - Page 49

... subscribe to : > Fax Setup > Ringing and Answering > Manual Answer Code 2 Copy the manual answer code that appears on . • The wireless network is working properly. Try accessing other devices. • The printer picks up on a greater number of rings than the other computers on your printer on page 13. If the prefix is an analog device...
Quick Reference - Page 50

.... MAKE SURE DEMO MODE IS TURNED OFF Select printer features are both connected to reestablish the connection. Hexadecimal characters are A-F, a-f, and 0-9. Many devices can try printing again. Hexadecimal characters are A-F, a-f, and 0-9. Troubleshooting If you are not sure if your SSID is correct, then run the wireless setup again. • The printer and the computer are letters...
Quick Reference - Page 51

... SSID. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE ACCESS POINT The range of the access point: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. 3 Press Enter or click OK. 4 Type ipconfig, and then press Enter. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page...
Quick Reference - Page 53

.... If the printer and computer have valid IP addresses and the network is a USB port, then scroll through the list and select the port with your wireless router, is working and is not already checked. 7 Click Apply > OK, and then try to print again. If you select the right printer port. 8 Click OK, and then try to print again.
Quick Reference - Page 55

...printer control panel 13 C Caller ID setting 38 canceling copy job 26 e‑mail 29 print job 24 scan job 28 cannot delete documents from print queue 47 cannot print over wireless network 50 cannot print...using the computer 40 faxing using the control panel 40 printing 23 scanning to e‑mail 29 scanning using the touch screen 27 DSL filter 32 duplex copying, automatic 26 printing, automatic ...
User's Guide - Page 9

..., check our Web site at http://support.lexmark.com. Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and...
User's Guide - Page 51

... queue, then click Pause Printer or Stop Jobs. Printing 51 Changing the default printing mode To conserve ink, you can change to a different print mode to print photos or other high-quality documents, then you can select a different mode from the Print dialog before sending the print job. If you need to : Quality tab > select a print quality > OK For Macintosh users 1 With...
User's Guide - Page 97

... that distinguishes a network from working on a wireless network communicate with each other devices in select printer models or operating systems. Note: Infrastructure is not using . Authentication Determine if you do not know the following information before configuring the wireless printer settings manually: Wireless Mode Check your wireless network type: Infrastructure-All devices...
User's Guide - Page 120

... of the network that the printer is connected to: a From the printer, print a network setup page. c Click OK. Note: Make sure you copy it exactly, including any capital letters. 2 Obtain the SSID of the network that the computer is connected to: a Type the IP address of your access point (wireless router) in the room as possible to avoid...
User's Guide - Page 137

... connected to the host computer, print server, or other network access point. • Touch OK to clear the message. Default E‑mail Message Try one or more of the following : • Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer is open. Try...
User's Guide - Page 145

...computer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer is properly loaded in the tray or on the paper support. • Cancel the current print job. Short Paper Try one or more of the following: • Touch OK or press , depending on your printer...Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list...
User's Guide - Page 146

...printer Note: The parts inside the printer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer firmware. Unrecoverable Scan Error Try one or more information, visit http://support.lexmark.com. Unable to reset the printer...following : • Make sure your printer and computer are sensitive. Avoid unnecessarily touching these ...
User's Guide - Page 164

... cable and connectors are correct for any obvious damage. If your network. Print a network setup page from the printer to check the network settings. • All switches, hubs, and other computers on the computer from which you are not sure if your wireless network. If possible, use a new cable. • The Ethernet cable is firmly...
User's Guide - Page 165

... and hold for an updated version of your computer. If you have just turned on the printer. MAKE SURE YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Compare the printer model on the CD to your other USB devices. • If the USB port on the Lexmark Web site. If unsure, look for three...
User's Guide - Page 168

... Club Internet may be able to 63 ASCII characters. CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in a WPA passphrase are having trouble printing, then try placing the computer and printer no more information, then see the documentation that came with your box, or contact your Internet Service Provider...
User's Guide - Page 171

... Start Search or Run box, type control printers. 3 Press Enter, or click OK. 4 Right‑click the printer, and then select Properties or Printer properties from the Active Services list. Try the following: • Make sure your wireless router. If the printer and computer have a valid IP address (the laptop, the printer, or both). 2 Turn on your network...

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