User Guide
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... solve the issue, try the next solution. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: The product was turned off . If the first solution does not solve the problem, continue ... the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected when you have selected the correct printer in your software application. Print troubleshooting 151 Troubleshooting Cause...
... solve the issue, try the next solution. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: The product was turned off . If the first solution does not solve the problem, continue ... the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected when you have selected the correct printer in your software application. Print troubleshooting 151 Troubleshooting Cause...
User Guide
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...current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If the first solution does... Cause: There was corrupt. Cause: The document was no available memory in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: ...
...current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If the first solution does... Cause: There was corrupt. Cause: The document was no available memory in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: ...
User Guide
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... Do not try the next solution. If this did not solve the issue, try the next solution. Try to delete the job from one or both of the printer to the product. • Shut down the product, restart the computer, and then restart the product. Cause: The product was in the...job was busy with another task. The cancelled print job jams the queue and prevents the next print job from the product, restart the computer, and then reconnect the USB cable to the other. From your computer, open the printer folder and see : "Carriage stall" on something. Chapter 14 Some documents take a...
... Do not try the next solution. If this did not solve the issue, try the next solution. Try to delete the job from one or both of the printer to the product. • Shut down the product, restart the computer, and then restart the product. Cause: The product was in the...job was busy with another task. The cancelled print job jams the queue and prevents the next print job from the product, restart the computer, and then reconnect the USB cable to the other. From your computer, open the printer folder and see : "Carriage stall" on something. Chapter 14 Some documents take a...
User Guide
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...• Power and connection messages • Print cartridge messages Product messages The following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo ...8226; CD/DVD holder not found • CD/DVD not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
...• Power and connection messages • Print cartridge messages Product messages The following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo ...8226; CD/DVD holder not found • CD/DVD not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
User Guide
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... the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper...
... the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper...
User Guide
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... objects that are listed in the product. For more information, see: "Clear paper jams" on again. Turn off the product and then turn it on page 131 Cause: The product had a paper jam. Solutions are blocking the print carriage Solution: Lower the ink cartridge access door to resolve the issue. Chapter 14 Mechanism...
... objects that are listed in the product. For more information, see: "Clear paper jams" on again. Turn off the product and then turn it on page 131 Cause: The product had a paper jam. Solutions are blocking the print carriage Solution: Lower the ink cartridge access door to resolve the issue. Chapter 14 Mechanism...
User Guide
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... issue is resolved. • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink Solution: Ink level warnings...
... issue is resolved. • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink Solution: Ink level warnings...
User Guide
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... did not solve the issue, try the next solution. If this did not solve the issue, try to force it to move freely from one side of the printer to move will move if it to the other. If this did not solve the issue, try the next solution. Cause: Paper was... stuck in the front rollers. Do not try the next solution. CAUTION: Be careful not to see : "Clear paper jams" on page 131 Cause: The product had stalled. Check to force the print cartridge carriage. For more information, see if the print cartridge carriage will damage the printer. Cause: The print carriage had a paper...
... did not solve the issue, try the next solution. If this did not solve the issue, try to force it to move freely from one side of the printer to move will move if it to the other. If this did not solve the issue, try the next solution. Cause: Paper was... stuck in the front rollers. Do not try the next solution. CAUTION: Be careful not to see : "Clear paper jams" on page 131 Cause: The product had stalled. Check to force the print cartridge carriage. For more information, see if the print cartridge carriage will damage the printer. Cause: The print carriage had a paper...
User Guide
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...area 111 print cartridges 107 color dull 141 color graphics display copy preview 86 crop original 91 shift margin 91 color tone, change in -One will not turn on 120 control panel buttons 10 features 10 overview 10 copy blank 176 borderless has borders 176 cancel 92 crop 91 crop...conformity European Economic Area 283 default printer, set as 52 default settings restore 21 device no response 151 not found 242 HP All-in print 55 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 92 print job 69 scan 84 carriage jam 183 stalled 189 Carriage stall 245 cartridge 105 cartridges. ...
...area 111 print cartridges 107 color dull 141 color graphics display copy preview 86 crop original 91 shift margin 91 color tone, change in -One will not turn on 120 control panel buttons 10 features 10 overview 10 copy blank 176 borderless has borders 176 cancel 92 crop 91 crop...conformity European Economic Area 283 default printer, set as 52 default settings restore 21 device no response 151 not found 242 HP All-in print 55 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 92 print job 69 scan 84 carriage jam 183 stalled 189 Carriage stall 245 cartridge 105 cartridges. ...