User Guide
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...drivers, supplies, and ordering information. Make sure you have problems during setup, check the Start Here guide for setting up and using all features of the HP All-in order. Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP All-in-One...main features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in-One and installing software. 3 Find more information 17 www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One. If you follow the...
...drivers, supplies, and ordering information. Make sure you have problems during setup, check the Start Here guide for setting up and using all features of the HP All-in order. Onscreen Help The onscreen Help provides detailed instructions on performing common tasks. • The HP All-in-One...main features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in-One and installing software. 3 Find more information 17 www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in -One. If you follow the...
User Guide
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... have already installed the software, you are installed automatically. If you are using an external Bluetooth® adapter for the HP All-in-One through the HP All-in the taskbar. 4. If you have installed the product software on the Connect Your Device Now screen, select the... the Add Printer icon (or click Add a printer). 6. Attach an HP Bluetooth Adapter to the front USB port of the screen. 2. Print as you would to any printer. Also, on the computer. at the bottom of the product. 3. Click View devices in , just make sure the printer driver is started ...
... have already installed the software, you are installed automatically. If you are using an external Bluetooth® adapter for the HP All-in-One through the HP All-in the taskbar. 4. If you have installed the product software on the Connect Your Device Now screen, select the... the Add Printer icon (or click Add a printer). 6. Attach an HP Bluetooth Adapter to the front USB port of the screen. 2. Print as you would to any printer. Also, on the computer. at the bottom of the product. 3. Click View devices in , just make sure the printer driver is started ...
User Guide
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... installation screen, you might need to your computer. Uninstall and reinstall the software If your installation is important that came with the HP All-in -One series, and then clicking Product Registration. Make sure to remove them properly using the uninstall utility provided when you installed the software ...incomplete, or if you have the installation CD, you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C5500 All-in -One. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.
... installation screen, you might need to your computer. Uninstall and reinstall the software If your installation is important that came with the HP All-in -One series, and then clicking Product Registration. Make sure to remove them properly using the uninstall utility provided when you installed the software ...incomplete, or if you have the installation CD, you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C5500 All-in -One. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove.
User Guide
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... selected the correct printer in your software application. Solution 2: Load paper in the input tray Solution: Load paper in order, with the most likely solution first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced ...to the product and plugged into a power outlet. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • ...
... selected the correct printer in your software application. Solution 2: Load paper in the input tray Solution: Load paper in order, with the most likely solution first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced ...to the product and plugged into a power outlet. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • ...
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... to either offline or stop printing. Chapter 14 If this did not solve the issue, try the next solution. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was in the queue after you sent a print job to the product,... 7: Clear the paper jam Solution: Clear the paper jam. For more information, see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. 152 Troubleshooting Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue.
... to either offline or stop printing. Chapter 14 If this did not solve the issue, try the next solution. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was in the queue after you sent a print job to the product,... 7: Clear the paper jam Solution: Clear the paper jam. For more information, see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. 152 Troubleshooting Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue.
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... likely solution first. If this works, then try the next solution. Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution...
... likely solution first. If this works, then try the next solution. Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution...
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... current operation Solution: If the product is firmly connected to ensure that the printer is turned off . Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your software application. Solution 5: Wait until the product completes the current task.... If this did not solve the issue, try the next solution. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution. Print troubleshooting...
... current operation Solution: If the product is firmly connected to ensure that the printer is turned off . Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your software application. Solution 5: Wait until the product completes the current task.... If this did not solve the issue, try the next solution. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution. Print troubleshooting...
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NOTE: It is important that you can download the software from www.hp.com/support. 7. If this did not solve the issue, try using a different USB cable to connect the product to confirm the deletion, confirm the deletion. 5. ... no longer have the installation CD, you disconnect the product before restarting your computer. 5. Click the Hardware tab, and then click Device Manager. 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If a screen appears to the computer. Restart your computer's CD-ROM drive and then start the Setup program...
NOTE: It is important that you can download the software from www.hp.com/support. 7. If this did not solve the issue, try using a different USB cable to connect the product to confirm the deletion, confirm the deletion. 5. ... no longer have the installation CD, you disconnect the product before restarting your computer. 5. Click the Hardware tab, and then click Device Manager. 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. If a screen appears to the computer. Restart your computer's CD-ROM drive and then start the Setup program...
User Guide
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... and other communication failures with the connection between the product and the computer. Select Download drivers and software (and firmware). 3. This can occur because of your computer where the HP software is displayed next to install it on the computer. Chapter 14 Solution 9: Run ...USB chipset and controller. Go to install the unexpected internal error and communications failure patch. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Try to find and correct problems with USB chipsets installed on the computer. 6. To download and run the...
... and other communication failures with the connection between the product and the computer. Select Download drivers and software (and firmware). 3. This can occur because of your computer where the HP software is displayed next to install it on the computer. Chapter 14 Solution 9: Run ...USB chipset and controller. Go to install the unexpected internal error and communications failure patch. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Try to find and correct problems with USB chipsets installed on the computer. 6. To download and run the...
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... using the correct printer driver. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2....is using the wrong port, click the correct port to select it is set as the default printer Solution: Check to it . 5. The default printer has a check mark in the Driver drop-down menu to verify that the product is highlighted and has a check mark next to verify...
... using the correct printer driver. The name of your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2....is using the wrong port, click the correct port to select it is set as the default printer Solution: Check to it . 5. The default printer has a check mark in the Driver drop-down menu to verify that the product is highlighted and has a check mark next to verify...
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...: The product was not be set as the default printer, or the wrong driver might have been configured. If the wrong driver is paused or offline 1. If this did not solve the issue, try to save your operating system, do one of the following : • Windows Vista: On ..., click Control Panel, and then click Printers and Faxes. 2. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Double-click the icon for your product to open the print queue. 3. Depending upon your operating system, do one of the following : • Windows...
...: The product was not be set as the default printer, or the wrong driver might have been configured. If the wrong driver is paused or offline 1. If this did not solve the issue, try to save your operating system, do one of the following : • Windows Vista: On ..., click Control Panel, and then click Printers and Faxes. 2. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. Double-click the icon for your product to open the print queue. 3. Depending upon your operating system, do one of the following : • Windows...
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...2. Cause: The print spooler needed to print again. Close the software application and reopen it is clear, and then try to be restarted. NOTE: The printer might not support printing from Notepad a. To stop the service. 4. Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application...Solution 7: Stop and restart the print spooler Solution: Restart the print spooler. Determine if the software application is the software application or the driver. Click Accessories, and then click Notepad. Errors 213 Troubleshooting
...2. Cause: The print spooler needed to print again. Close the software application and reopen it is clear, and then try to be restarted. NOTE: The printer might not support printing from Notepad a. To stop the service. 4. Solution 8: Verify whether the software application has a problem Solution: Verify whether the software application...Solution 7: Stop and restart the print spooler Solution: Restart the print spooler. Determine if the software application is the software application or the driver. Click Accessories, and then click Notepad. Errors 213 Troubleshooting
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... • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Chapter 14 c. Product ... Type a few characters of that application for support. d. Wait 60 seconds, and then plug in order, with the print driver correctly. Cause: The software application was failing or could not communicate with the most likely solution first. Troubleshooting 214 Troubleshooting Click ...
... • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Chapter 14 c. Product ... Type a few characters of that application for support. d. Wait 60 seconds, and then plug in order, with the print driver correctly. Cause: The software application was failing or could not communicate with the most likely solution first. Troubleshooting 214 Troubleshooting Click ...
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... warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support • Prepare the HP All-in-One for the HP All-in-One. During the warranty period the product is available to qualified online support specialists • Software and driver updates for up-to-... section contains the following features: • Fast access to all HP customers. 15 HP warranty and support Hewlett-Packard provides Internet and phone support for shipment • Pack the HP All-in-One Warranty For more information about the warranty, see the printed documentation that...
... warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support • Prepare the HP All-in-One for the HP All-in-One. During the warranty period the product is available to qualified online support specialists • Software and driver updates for up-to-... section contains the following features: • Fast access to all HP customers. 15 HP warranty and support Hewlett-Packard provides Internet and phone support for shipment • Pack the HP All-in-One Warranty For more information about the warranty, see the printed documentation that...
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For additional specifications, see the printed documentation that came with the HP All-in -One. For additional specifications, see the printer driver. Up to 20 20 Photo paper (236 gsm) Up to 20 8.5 x 11 inch (216 x 279 n/a mm) Photo paper Up to 40 25 n/a * Maximum capacity. † ...
For additional specifications, see the printed documentation that came with the HP All-in -One. For additional specifications, see the printer driver. Up to 20 20 Photo paper (236 gsm) Up to 20 8.5 x 11 inch (216 x 279 n/a mm) Photo paper Up to 40 25 n/a * Maximum capacity. † ...