User Guide
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... or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might need to replace an print cartridge. Check the estimated ink levels You can cause temporary printing problems, or even permanent damage. NOTE: If you might be removed before ... print cartridges carefully. Maintain the HP All-in-One 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be inaccurate or unavailable. Chapter 12 Handle the print cartridges Before you replace or clean a print cartridge, you receive a low-ink warning message, consider having a ...
... or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might need to replace an print cartridge. Check the estimated ink levels You can cause temporary printing problems, or even permanent damage. NOTE: If you might be removed before ... print cartridges carefully. Maintain the HP All-in-One 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be inaccurate or unavailable. Chapter 12 Handle the print cartridges Before you replace or clean a print cartridge, you receive a low-ink warning message, consider having a ...
User Guide
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... message is displayed and two print cartridges are experiencing problems with printing, you receive an error message about the print cartridges, see "Print cartridge messages" on screen. Maintain the HP All-in-One Ink-backup mode Use the ink-backup mode to operate the HP All-in-One with only one or both of the print cartridges. The...
... message is displayed and two print cartridges are experiencing problems with printing, you receive an error message about the print cartridges, see "Print cartridge messages" on screen. Maintain the HP All-in-One Ink-backup mode Use the ink-backup mode to operate the HP All-in-One with only one or both of the print cartridges. The...
User Guide
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...the print cartridges, clean the print cartridge contacts. 108 Maintain the HP All-in -One Chapter 12 5. In the HP Solution Center, click Settings. 3. After each stage, review the ...printer, the alignment will fail. In the Print Settings area, click Printer Toolbox. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Follow the prompts until you are having a problem.... NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. You should only initiate the next phase of ink. To clean the print cartridges from the...
...the print cartridges, clean the print cartridge contacts. 108 Maintain the HP All-in -One Chapter 12 5. In the HP Solution Center, click Settings. 3. After each stage, review the ...printer, the alignment will fail. In the Print Settings area, click Printer Toolbox. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Follow the prompts until you are having a problem.... NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. You should only initiate the next phase of ink. To clean the print cartridges from the...
User Guide
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...replace the print cartridges. Press Setup. 3. Make sure the test patterns show lines, this might indicate a problem with the tri-color print cartridge in the left slot. 114 Maintain the HP All-in-One Press the down arrow button to highlight Self-Test Report, and then press OK. A sample of the... ink test area of the report is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge...
...replace the print cartridges. Press Setup. 3. Make sure the test patterns show lines, this might indicate a problem with the tri-color print cartridge in the left slot. 114 Maintain the HP All-in-One Press the down arrow button to highlight Self-Test Report, and then press OK. A sample of the... ink test area of the report is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge...
User Guide
Page 126
...; Solution 4: Load paper in order, with the product. Cause: The product and computer were not communicating with one or more information on page 97 Cause: There might have ink. For more information, see: "Work with print cartridges" on installing the software and connecting the USB cable, .... If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the connection between the product and computer. Solutions are installed properly and have been a problem with each other into the back of the product...
...; Solution 4: Load paper in order, with the product. Cause: The product and computer were not communicating with one or more information on page 97 Cause: There might have ink. For more information, see: "Work with print cartridges" on installing the software and connecting the USB cable, .... If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the connection between the product and computer. Solutions are installed properly and have been a problem with each other into the back of the product...
User Guide
Page 136
...humidity. Try the following print quality problems, try the solutions in this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or...the input tray; Print quality troubleshooting Use this section for help. • Colors look one of paper in the input tray must be the same size and type. • Store.... Print quality troubleshooting 133 Troubleshooting The edges might have vertical streaks • Printouts are genuine HP print cartridges. It can reduce print quality. • Do not use paper that is heavily...
...humidity. Try the following print quality problems, try the solutions in this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or...the input tray; Print quality troubleshooting Use this section for help. • Colors look one of paper in the input tray must be the same size and type. • Store.... Print quality troubleshooting 133 Troubleshooting The edges might have vertical streaks • Printouts are genuine HP print cartridges. It can reduce print quality. • Do not use paper that is heavily...
User Guide
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...used. Printer service or repairs required as a mailing envelope. If you believe you easily produce great results, time after time. For more information, see : "Load paper" on page 37 Cause: The paper was loaded incorrectly, or it is not wrinkled or too thick. • Load paper with the ink supplies ... did not solve the issue, try the next solution. For best results when printing images, use genuine HP print cartridges. When you are ready to the plastic bag. NOTE: There is no problem with the side you are printing on a flat surface in the input tray Solution: Make sure the ...
...used. Printer service or repairs required as a mailing envelope. If you believe you easily produce great results, time after time. For more information, see : "Load paper" on page 37 Cause: The paper was loaded incorrectly, or it is not wrinkled or too thick. • Load paper with the ink supplies ... did not solve the issue, try the next solution. For best results when printing images, use genuine HP print cartridges. When you are ready to the plastic bag. NOTE: There is no problem with the side you are printing on a flat surface in the input tray Solution: Make sure the ...
User Guide
Page 139
If the self-test report shows a problem, clean the print cartridges. Ink is not filling the text or graphics completely Try the following solutions if the ink is a problem with the print cartridges. If the problem persists, you are still noticing a problem, print a self-test report to ...until print quality becomes unacceptable. Use a higher quality setting to avoid possible printing delays. Solution 2: Check the paper type Solution: HP recommends that is ink remaining in the input tray. • Check the quality setting. For more information, see : • "Set the paper ...
If the self-test report shows a problem, clean the print cartridges. Ink is not filling the text or graphics completely Try the following solutions if the ink is a problem with the print cartridges. If the problem persists, you are still noticing a problem, print a self-test report to ...until print quality becomes unacceptable. Use a higher quality setting to avoid possible printing delays. Solution 2: Check the paper type Solution: HP recommends that is ink remaining in the input tray. • Check the quality setting. For more information, see : • "Set the paper ...
User Guide
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... packaging inside a resealable plastic bag on a flat surface in the print cartridges. NOTE: There is no problem with the ink supplies and replacing the print cartridges is a problem with HP printers to see : • "Recommended papers for planning purposes only. Genuine HP print cartridges are printing on page 132 Cause: The wrong kind of using genuine...
... packaging inside a resealable plastic bag on a flat surface in the print cartridges. NOTE: There is no problem with the ink supplies and replacing the print cartridges is a problem with HP printers to see : • "Recommended papers for planning purposes only. Genuine HP print cartridges are printing on page 132 Cause: The wrong kind of using genuine...
User Guide
Page 141
... that is flat. Always make sure the paper you use HP Advanced Photo Paper. Troubleshooting 138 Troubleshooting Chapter 14 self-test report shows a problem, clean the print cartridges. Go to the plastic bag. When you plan to see : • "Check the estimated ink levels" on page 98 • "Print a self-test report" on...
... that is flat. Always make sure the paper you use HP Advanced Photo Paper. Troubleshooting 138 Troubleshooting Chapter 14 self-test report shows a problem, clean the print cartridges. Go to the plastic bag. When you plan to see : • "Check the estimated ink levels" on page 98 • "Print a self-test report" on...
User Guide
Page 142
... was dropped, wait for printing. Printouts have horizontal streaks or lines Try the following solutions if your image do not print at the bottom of ink used for it that the light blue, gray, or brown hues in the input tray. Use a higher quality setting to increase the amount of the... width of paper was set too low. If this did not solve the issue, try the next solution. Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to the Advanced tab, and then select Enabled from the Maximum dpi...
... was dropped, wait for printing. Printouts have horizontal streaks or lines Try the following solutions if your image do not print at the bottom of ink used for it that the light blue, gray, or brown hues in the input tray. Use a higher quality setting to increase the amount of the... width of paper was set too low. If this did not solve the issue, try the next solution. Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to the Advanced tab, and then select Enabled from the Maximum dpi...
User Guide
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... Print quality troubleshooting 141 Troubleshooting You can also remove the indicated print cartridge and print using ink-backup mode. When you are still noticing a problem, print a self-test report to www.hp.com/support. You do not need to avoid possible printing delays. Check to see : ...• "Check the estimated ink levels" on page 98 • "Print a self-test report" on page 114 •...
... Print quality troubleshooting 141 Troubleshooting You can also remove the indicated print cartridge and print using ink-backup mode. When you are still noticing a problem, print a self-test report to www.hp.com/support. You do not need to avoid possible printing delays. Check to see : ...• "Check the estimated ink levels" on page 98 • "Print a self-test report" on page 114 •...
User Guide
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...to avoid possible printing delays. Solution 5: Check the print catridges Solution: Check the estimated ink levels in the print cartridges, but you are still noticing a problem, print a self-test report to replace the print cartridges until print quality becomes unacceptable... If the end of the document lid; If the problem persists, you receive a low-ink warning message, consider having a replacement cartridge available to www.hp.com/support. Print quality troubleshooting 143 Troubleshooting NOTE: Ink level warnings and indicators provide estimates for technical support. Cause...
...to avoid possible printing delays. Solution 5: Check the print catridges Solution: Check the estimated ink levels in the print cartridges, but you are still noticing a problem, print a self-test report to replace the print cartridges until print quality becomes unacceptable... If the end of the document lid; If the problem persists, you receive a low-ink warning message, consider having a replacement cartridge available to www.hp.com/support. Print quality troubleshooting 143 Troubleshooting NOTE: Ink level warnings and indicators provide estimates for technical support. Cause...
User Guide
Page 148
...the paper is loaded correctly • Solution 2: Make sure only one type of paper was not loaded correctly. Cause: More than one type of paper at a time. Print quality troubleshooting 145 Troubleshooting...is flat. This will prevent the photo paper from curling. When you have vertical streaks Solution: HP recommends that you plan to use immediately. For more information, see : "Load paper" on ...this did not solve the issue, try the next solution. NOTE: There is no problem with the ink supplies and replacing the print cartridges is loaded correctly in the input tray. If ...
...the paper is loaded correctly • Solution 2: Make sure only one type of paper was not loaded correctly. Cause: More than one type of paper at a time. Print quality troubleshooting 145 Troubleshooting...is flat. This will prevent the photo paper from curling. When you have vertical streaks Solution: HP recommends that you plan to use immediately. For more information, see : "Load paper" on ...this did not solve the issue, try the next solution. NOTE: There is no problem with the ink supplies and replacing the print cartridges is loaded correctly in the input tray. If ...
User Guide
Page 150
...loaded in order, with the most likely solution first. Make sure you have the following solutions to make sure it matches the type of ink used for service Solution 1: Make sure the paper is loaded correctly in the input tray. Paper is not picked up from the input ... Check the paper type setting to resolve the issue. Solution 3: Clean the rollers Solution: Clean the rollers. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Check the...
...loaded in order, with the most likely solution first. Make sure you have the following solutions to make sure it matches the type of ink used for service Solution 1: Make sure the paper is loaded correctly in the input tray. Paper is not picked up from the input ... Check the paper type setting to resolve the issue. Solution 3: Clean the rollers Solution: Clean the rollers. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Check the...
User Guide
Page 152
... if you want to print bitmapped text, it might have jagged edges when enlarged or printed. If this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is able to print smooth fonts. Some software... • Text or graphics are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the inside of the product when I print a photo Troubleshooting Print troubleshooting 149 Solution 2: Align the print cartridges Solution: Align the...
... if you want to print bitmapped text, it might have jagged edges when enlarged or printed. If this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The product is able to print smooth fonts. Some software... • Text or graphics are cut off at the edge of the page • A blank page came out while printing • Ink is spraying the inside of the product when I print a photo Troubleshooting Print troubleshooting 149 Solution 2: Align the print cartridges Solution: Align the...
User Guide
Page 164
... and the paper on page 58 Cause: Borderless printing was enlarged and centered to resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove any extra pages or lines at the end of the ... to fit the printable area of the page. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. Solutions are printing, this did not solve the issue, try the next solution. If there is still Print troubleshooting 161 Troubleshooting If ...
... and the paper on page 58 Cause: Borderless printing was enlarged and centered to resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Remove any extra pages or lines at the end of the ... to fit the printable area of the page. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. Solutions are printing, this did not solve the issue, try the next solution. If there is still Print troubleshooting 161 Troubleshooting If ...
User Guide
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..." on photo paper. The borderless print settings require you print a borderless print job. Chapter 14 covering the ink nozzles, carefully remove the tape from the print cartridge. Ink is spraying the inside of the product when I print a photo Solution: Make sure you load photo paper ... 2 Plastic tape with pink pull tab (must be removed before you to solve these memory card problems: • My memory card no longer works in the input tray before installing) 3 Ink nozzles under tape Cause: The protective plastic tape was only partially removed from the print cartridges.
..." on photo paper. The borderless print settings require you print a borderless print job. Chapter 14 covering the ink nozzles, carefully remove the tape from the print cartridge. Ink is spraying the inside of the product when I print a photo Solution: Make sure you load photo paper ... 2 Plastic tape with pink pull tab (must be removed before you to solve these memory card problems: • My memory card no longer works in the input tray before installing) 3 Ink nozzles under tape Cause: The protective plastic tape was only partially removed from the print cartridges.
User Guide
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... contains the following solutions to make borderless copies. Solutions are listed in order, with the HP All-in the storage area The product does not detect the CD/DVD holder Try the ... print a borderless copy of my disc • The design is not centered on my disc • The ink on a non-printable area of the enlarged image. For more information, see: • "Recommended papers for...reports a CD/DVD size mismatch error • The CD/DVD holder is stuck in -One. If this section to solve any problems you want to make a borderless copy of a very small original, scan the original ...
... contains the following solutions to make borderless copies. Solutions are listed in order, with the HP All-in the storage area The product does not detect the CD/DVD holder Try the ... print a borderless copy of my disc • The design is not centered on my disc • The ink on a non-printable area of the enlarged image. For more information, see: • "Recommended papers for...reports a CD/DVD size mismatch error • The CD/DVD holder is stuck in -One. If this section to solve any problems you want to make a borderless copy of a very small original, scan the original ...
User Guide
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...lines on the tray and try your discs, hands, and clothing from the holder. This avoids ink contamination within the product, as well as shown below. Cause: Your design was not the correct... side up Solution 1: Change the software settings Solution: Make sure the design you are printing is ink on the opposite side of the software you are using . Cause: You loaded the CD/DVD onto... the CD/DVD holder incorrectly. If the first solution does not solve the problem, continue trying the remaining solutions until the lines on the holder line up . Reinsert the holder ...
...lines on the tray and try your discs, hands, and clothing from the holder. This avoids ink contamination within the product, as well as shown below. Cause: Your design was not the correct... side up Solution 1: Change the software settings Solution: Make sure the design you are printing is ink on the opposite side of the software you are using . Cause: You loaded the CD/DVD onto... the CD/DVD holder incorrectly. If the first solution does not solve the problem, continue trying the remaining solutions until the lines on the holder line up . Reinsert the holder ...
