User Guide
Page 20
...hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you might not be found in -One. Basics Guide The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on performing common tasks. • The HP...complete key tasks on using the HP All-in other publications. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One. • The How Do I? Install the software to load paper, load a ...
...hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you might not be found in -One. Basics Guide The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for troubleshooting information, or see "Troubleshooting" on performing common tasks. • The HP...complete key tasks on using the HP All-in other publications. Onscreen Help The onscreen Help provides detailed instructions on the HP All-in -One. • The How Do I? Install the software to load paper, load a ...
User Guide
Page 28
...software, you do not want both a USB and a Bluetooth® connection to connect your computer has Bluetooth® built in the taskbar. 4. Also, on the computer. If you would to any printer. Once the available devices are using an external Bluetooth® adapter for your computer is available for the HP All-in-One... install and print using the Microsoft stack 1. Also, on the desktop or in , just make sure the printer driver is started . 4. Attach an HP Bluetooth Adapter to the front USB port. 3. If you are prompted to connect your Bluetooth settings You can manage...
...software, you do not want both a USB and a Bluetooth® connection to connect your computer has Bluetooth® built in the taskbar. 4. Also, on the computer. If you would to any printer. Once the available devices are using an external Bluetooth® adapter for your computer is available for the HP All-in-One... install and print using the Microsoft stack 1. Also, on the desktop or in , just make sure the printer driver is started . 4. Attach an HP Bluetooth Adapter to the front USB port. 3. If you are prompted to connect your Bluetooth settings You can manage...
User Guide
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Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from your installation is important that came with the HP All-in-One. Insert the product CD-ROM into your computer. Follow the onscreen instructions and the instructions provided in...drive and then start the Setup program. To uninstall and reinstall the software 1. Do not connect the product to your computer until after you might need to Programs or All Programs, HP, Photosmart C5500 All-in -One application files from your computer. Cause: The registration screen did not...
Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from your installation is important that came with the HP All-in-One. Insert the product CD-ROM into your computer. Follow the onscreen instructions and the instructions provided in...drive and then start the Setup program. To uninstall and reinstall the software 1. Do not connect the product to your computer until after you might need to Programs or All Programs, HP, Photosmart C5500 All-in -One application files from your computer. Cause: The registration screen did not...
User Guide
Page 154
...trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from a non-HP software application produced unexpected results. If it is not lit, the product is not responding Try the following solutions to the product and ...see: "Load paper" on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Turn on page 37 Cause: The product was turned...
...trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from a non-HP software application produced unexpected results. If it is not lit, the product is not responding Try the following solutions to the product and ...see: "Load paper" on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Turn on page 37 Cause: The product was turned...
User Guide
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...to resolve the issue. Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove... all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software...
...to resolve the issue. Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove... all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software...
User Guide
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... solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your different software applications. Press the On button to the product and plugged into a... power outlet. Cause: The product was not the selected printer. For more information, see: "Load paper" on the product. To check the printer driver status ▲ In the HP...
... solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your different software applications. Press the On button to the product and plugged into a... power outlet. Cause: The product was not the selected printer. For more information, see: "Load paper" on the product. To check the printer driver status ▲ In the HP...
User Guide
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... Uninstall. This should restart the Windows device detection (Plug and Play). Try to scan again. Errors 195 Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from your computer until after you have the installation CD, you have ...reinstalled the software, try to scan again. 10. NOTE: If you disconnect the product before restarting your computer. Click Next...
... Uninstall. This should restart the Windows device detection (Plug and Play). Try to scan again. Errors 195 Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from your computer until after you have the installation CD, you have ...reinstalled the software, try to scan again. 10. NOTE: If you disconnect the product before restarting your computer. Click Next...
User Guide
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...3. If this did not solve the issue, try the next solution. Select the operating system of the HP software components, a red X is displayed next to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. If there is no .../photo and imaging unexpected internal error and communications failure patch. 5. Type your product. Go to scan. Try to : www.hp.com and click Software and driver downloads. 2. The utility is installed. 4. Go to correct the error conditions. Chapter 14 Solution 9: Run the Scan Diagnostic ...
...3. If this did not solve the issue, try the next solution. Select the operating system of the HP software components, a red X is displayed next to : www.hp.com and click Software and driver downloads. 2. If this did not solve the issue, try the next solution. If there is no .../photo and imaging unexpected internal error and communications failure patch. 5. Type your product. Go to scan. Try to : www.hp.com and click Software and driver downloads. 2. The utility is installed. 4. Go to correct the error conditions. Chapter 14 Solution 9: Run the Scan Diagnostic ...
User Guide
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Double-click Administrative Tools, and then double-click Services. 3. Close the software application and reopen it is the software application or the driver. NOTE: The printer might not support printing from Notepad a. Click Accessories, and then click Notepad. If the print queue is not clear,... service, and then click OK. 5. Solution 7: Stop and restart the print spooler Solution: Restart the print spooler. Determine if the software application is the problem. Restart the computer and try printing again after the computer has restarted. Check the print queue again to make ...
Double-click Administrative Tools, and then double-click Services. 3. Close the software application and reopen it is the software application or the driver. NOTE: The printer might not support printing from Notepad a. Click Accessories, and then click Notepad. If the print queue is not clear,... service, and then click OK. 5. Solution 7: Stop and restart the print spooler Solution: Restart the print spooler. Determine if the software application is the problem. Restart the computer and try printing again after the computer has restarted. Check the print queue again to make ...
User Guide
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... USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Product might not be reset. Wait 60... seconds, and then plug in order, with the print driver correctly. d. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is successful from ...
... USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Product might not be reset. Wait 60... seconds, and then plug in order, with the print driver correctly. d. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is successful from ...
User Guide
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... product. 2. It is used in -One Warranty For more information about the warranty, see the printed documentation that came with the product. This section contains the following features: • Fast access to qualified online support specialists • Software and driver updates for the product Support process 269 HP warranty and support This warranty does...
... product. 2. It is used in -One Warranty For more information about the warranty, see the printed documentation that came with the product. This section contains the following features: • Fast access to qualified online support specialists • Software and driver updates for the product Support process 269 HP warranty and support This warranty does...
User Guide
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For additional specifications, see the printed documentation that came with the HP All-in-One. System requirements Software and system requirements are located in -One. Up to 20 20 Photo paper (236 gsm) Up to 20 8.5 x 11 inch (216 x 279 n/a mm) Photo paper Up to 40 ...section contains the following topics: • Specifications • Environmental product stewardship program • Regulatory notices Specifications Technical specifications for the HP All-in-One are provided in this section. Specifications 277 For additional specifications, see the printer driver.
For additional specifications, see the printed documentation that came with the HP All-in-One. System requirements Software and system requirements are located in -One. Up to 20 20 Photo paper (236 gsm) Up to 20 8.5 x 11 inch (216 x 279 n/a mm) Photo paper Up to 40 ...section contains the following topics: • Specifications • Environmental product stewardship program • Regulatory notices Specifications Technical specifications for the HP All-in-One are provided in this section. Specifications 277 For additional specifications, see the printer driver.