User Guide
Page 154
...; Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to turn on the product • Solution 2: Load paper in your computer •...connection from a non-HP software application produced unexpected results. Press the On button to ensure that the printer is automatically selected when you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status •...
...; Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to turn on the product • Solution 2: Load paper in your computer •...connection from a non-HP software application produced unexpected results. Press the On button to ensure that the printer is automatically selected when you have selected the correct printer in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status •...
User Guide
Page 157
...the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If the first ...Solution 1: Turn on and try the next solution. Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: ...
...the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. If the first ...Solution 1: Turn on and try the next solution. Solutions are listed in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: ...
User Guide
Page 159
...If the print job remains in the queue after you sent a print job to the product, check the product display to force the print cartridge carriage. Do not try the next solution. If nothing has printed several minutes after it to move freely from the product, restart the computer, and...USB cable to the other. For more information, see: "Clear paper jams" on page 131 Cause: The product had stalled. If this did not solve the issue, try one or both of the following: • Disconnect the USB cable from one side of the printer to the product. • Shut down the product, ...
...If the print job remains in the queue after you sent a print job to the product, check the product display to force the print cartridge carriage. Do not try the next solution. If nothing has printed several minutes after it to move freely from the product, restart the computer, and...USB cable to the other. For more information, see: "Clear paper jams" on page 131 Cause: The product had stalled. If this did not solve the issue, try one or both of the following: • Disconnect the USB cable from one side of the printer to the product. • Shut down the product, ...
User Guide
Page 186
...; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn...
...; Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that is properly connected to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the front Solution: Turn...
User Guide
Page 191
... problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage, including any torn paper that remains in order, with the most likely solution first. Remove... are listed in the product. Solutions are blocking the print carriage Solution: Lower the ink cartridge access door to resolve the issue. Solution 2: Remove objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials.
... problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Clear the paper jam • Solution 2: Remove objects that are blocking the print carriage, including any torn paper that remains in order, with the most likely solution first. Remove... are listed in the product. Solutions are blocking the print carriage Solution: Lower the ink cartridge access door to resolve the issue. Solution 2: Remove objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials.
User Guide
Page 248
... is a list of print cartridge error messages: • Low on ink • Carriage stall • Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installed • Printing in ink-backup mode • Print cartridge is missing, incorrectly... • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ...
... is a list of print cartridge error messages: • Low on ink • Carriage stall • Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installed • Printing in ink-backup mode • Print cartridge is missing, incorrectly... • Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ...
User Guide
Page 249
... if it to access the print carriage area. Do not try the next solution. CAUTION: Be careful not to move freely from one side of the printer to the other. If the carriage is stuck, forcing it is not already unplugged. Solution 2: Clear the paper jam from the rear door. Cause: ...Paper was stuck in the front rollers. Cause: The print carriage had a paper jam. Check to see : "Clear paper jams" on page 131...
... if it to access the print carriage area. Do not try the next solution. CAUTION: Be careful not to move freely from one side of the printer to the other. If the carriage is stuck, forcing it is not already unplugged. Solution 2: Clear the paper jam from the rear door. Cause: ...Paper was stuck in the front rollers. Cause: The print carriage had a paper jam. Check to see : "Clear paper jams" on page 131...