User Guide
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...power outlet. If it is not lit, the product is automatically selected when you have selected the correct printer in the input tray. Cause: The product was not the selected printer. For more information, see: "Load paper" on the product. Cause: The product was turned off... 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Make sure the power cord is resolved. • Solution ...
...power outlet. If it is not lit, the product is automatically selected when you have selected the correct printer in the input tray. Cause: The product was not the selected printer. For more information, see: "Load paper" on the product. Cause: The product was turned off... 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Make sure the power cord is resolved. • Solution ...
User Guide
Page 157
...Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Plug ...the power cord back in order, with the most likely solution first. Cause: There was corrupt. Cause: The document was no available memory in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer...
...Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application. Plug ...the power cord back in order, with the most likely solution first. Cause: There was corrupt. Cause: The document was no available memory in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer...
User Guide
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... 156 Troubleshooting CAUTION: Be careful not to print. Solution 8: Make sure the print carriage can move freely from one or both of the printer to delete the job from printing. From your computer, open the printer folder and see if there are any messages. Cause: The product was in the ..., try the next solution. For more information, see : "Clear paper jams" on page 245 Cause: The print carriage had a paper jam. If this did not solve the issue, try the next solution. The cancelled print job jams the queue and prevents the next print job from the queue. Try to...
... 156 Troubleshooting CAUTION: Be careful not to print. Solution 8: Make sure the print carriage can move freely from one or both of the printer to delete the job from printing. From your computer, open the printer folder and see if there are any messages. Cause: The product was in the ..., try the next solution. For more information, see : "Clear paper jams" on page 245 Cause: The print carriage had a paper jam. If this did not solve the issue, try the next solution. The cancelled print job jams the queue and prevents the next print job from the queue. Try to...
User Guide
Page 185
...; Power and connection messages • Print cartridge messages Product messages The following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo... destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
...; Power and connection messages • Print cartridge messages Product messages The following is a list of product-related error messages: • Carriage jam • Product stall error • Mechanism error • Carriage blocked • Firmware revision mismatch • Memory is full • Photo tray problem • Photo tray cannot engage • Photo... destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 182 Troubleshooting
User Guide
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... a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. Carriage jam Try the following solutions to access the print carriage area. Cause: Paper was stuck in order, with the most likely solution...
... a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. Carriage jam Try the following solutions to access the print carriage area. Cause: Paper was stuck in order, with the most likely solution...
User Guide
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... off the product and then turn it on page 131 Cause: The product had a paper jam. Chapter 14 Mechanism error Try the following solutions to access the print carriage. Solution 2: Remove objects that are blocking the print carriage Solution: Lower the ink cartridge access door to resolve the issue. If the first solution...
... off the product and then turn it on page 131 Cause: The product had a paper jam. Chapter 14 Mechanism error Try the following solutions to access the print carriage. Solution 2: Remove objects that are blocking the print carriage Solution: Lower the ink cartridge access door to resolve the issue. If the first solution...
User Guide
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... Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink and... might be replaced soon. For HP product return and recycling ...
... Solution 1: Clear the paper jam from the rear door • Solution 2: Clear the paper jam from the front • Solution 3: Make sure the print carriage can move freely • Solution 4: Verify that has been used genuine HP cartridge installed • Original HP ink depleted Low on ink and... might be replaced soon. For HP product return and recycling ...
User Guide
Page 249
...product and open the print cartridge door to the other. If the carriage is stuck, forcing it is hung up on the product again. Solution 2: Clear the paper jam from one side of the printer to access the print carriage area. Cause: Paper was stuck in the front rollers. Chapter 14... Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. For more information,...
...product and open the print cartridge door to the other. If the carriage is stuck, forcing it is hung up on the product again. Solution 2: Clear the paper jam from one side of the printer to access the print carriage area. Cause: Paper was stuck in the front rollers. Chapter 14... Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. For more information,...
User Guide
Page 287
...customer support warranty 269, 271 D darken copies 89 declaration of conformity European Economic Area 283 default printer, set 19 crop borderless copy is wrong 175 print 58 brightness, change in -One will not turn on 120 control panel buttons 10 features 10 overview 10 copy blank 176 borderless ...troubleshooting 172 country/region, set as 52 default settings restore 21 device no response 151 not found 242 HP All-in print 55 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 92 print job 69 scan 84 carriage jam 183 stalled 189 Carriage stall 245 cartridge 105 cartridges.
...customer support warranty 269, 271 D darken copies 89 declaration of conformity European Economic Area 283 default printer, set 19 crop borderless copy is wrong 175 print 58 brightness, change in -One will not turn on 120 control panel buttons 10 features 10 overview 10 copy blank 176 borderless ...troubleshooting 172 country/region, set as 52 default settings restore 21 device no response 151 not found 242 HP All-in print 55 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 92 print job 69 scan 84 carriage jam 183 stalled 189 Carriage stall 245 cartridge 105 cartridges.
