User Guide
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Contents Environmental product stewardship program 278 Paper use...278 Plastics...279 Material safety data sheets 279 Recycling program...279 HP inkjet supplies recycling program 279 Energy Star® notice...279 Disposal of waste equipment by users in private ...(Class B) compliance statement for users in Japan 282 Notice to users in Japan about the power cord 282 Noise emission statement for Germany 282 Toxic and hazardous substance table 282 Declaration of conformity (European Economic Area 283 HP Photosmart C5500 All-in-One series declaration of conformity 283 Index...285 6
Contents Environmental product stewardship program 278 Paper use...278 Plastics...279 Material safety data sheets 279 Recycling program...279 HP inkjet supplies recycling program 279 Energy Star® notice...279 Disposal of waste equipment by users in private ...(Class B) compliance statement for users in Japan 282 Notice to users in Japan about the power cord 282 Noise emission statement for Germany 282 Toxic and hazardous substance table 282 Declaration of conformity (European Economic Area 283 HP Photosmart C5500 All-in-One series declaration of conformity 283 Index...285 6
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Back: Returns to the previous screen on or off the product, and then unplug the power cord. Directional pad: Allows you turn off . Zoom out -: Zooms out to the current display. Attention light: Indicates a problem occurred. See the display for more of a ... can select a destination for which help applicable to the photo automatically. This feature turns on the display. Cancel: Stops the current operation. To completely remove power, turn on the display at 100%, the Fit to Page feature is applied to the current screen. Home: Returns to the Home screen (the default...
Back: Returns to the previous screen on or off the product, and then unplug the power cord. Directional pad: Allows you turn off . Zoom out -: Zooms out to the current display. Attention light: Indicates a problem occurred. See the display for more of a ... can select a destination for which help applicable to the photo automatically. This feature turns on the display. Cancel: Stops the current operation. To completely remove power, turn on the display at 100%, the Fit to Page feature is applied to the current screen. Home: Returns to the Home screen (the default...
User Guide
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...product for ink and debris buildup. 6. Work with print cartridges 109 Remove and clean each print cartridge one at the same time. Inspect the print cartridge contacts for more than 30 minutes. 5. TIP: Coffee...Make sure the product is turned on the print cartridge to remove them. 2. Maintain the HP All-in-One Make sure you have the following materials available: • Dry foam rubber swabs, lint-...apart or leave fibers. CAUTION: If the product is idle and silent, and then unplug the power cord from it. 7. Wait until the print carriage is turned off when you open the print ...
...product for ink and debris buildup. 6. Work with print cartridges 109 Remove and clean each print cartridge one at the same time. Inspect the print cartridge contacts for more than 30 minutes. 5. TIP: Coffee...Make sure the product is turned on the print cartridge to remove them. 2. Maintain the HP All-in-One Make sure you have the following materials available: • Dry foam rubber swabs, lint-...apart or leave fibers. CAUTION: If the product is idle and silent, and then unplug the power cord from it. 7. Wait until the print carriage is turned off when you open the print ...
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...smudges on your printed pages after you have already tried the automatic cleaning procedure from the Setup menu or the HP Photosmart software. NOTE: Clean the area around the ink nozzles as described here. Make sure you have the following materials... continue to see streaks and smudges on printed pages. Gently close the print cartridge door and plug the power cord into the back of debris might contain contaminants that will not come apart or leave fibers. Work with ... product. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Maintain the HP All-in-One 10.
...smudges on your printed pages after you have already tried the automatic cleaning procedure from the Setup menu or the HP Photosmart software. NOTE: Clean the area around the ink nozzles as described here. Make sure you have the following materials... continue to see streaks and smudges on printed pages. Gently close the print cartridge door and plug the power cord into the back of debris might contain contaminants that will not come apart or leave fibers. Work with ... product. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Maintain the HP All-in-One 10.
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Make sure the product is idle and silent, and then unplug the power cord from the back of the slot. You might damage the product if the print cartridges are not docked safely when ...clean foam rubber swab with the ink nozzles facing up. 6. Maintain the HP All-in -One The print carriage moves to the far right side of paper with distilled water. 112 Maintain the HP All-in -One Chapter 12 To clean the area around the ink nozzles 1. Wait until ... then pull it will not release the cartridges for more than 30 minutes. 5. Remove and clean each print cartridge one at the same time.
Make sure the product is idle and silent, and then unplug the power cord from the back of the slot. You might damage the product if the print cartridges are not docked safely when ...clean foam rubber swab with the ink nozzles facing up. 6. Maintain the HP All-in -One The print carriage moves to the far right side of paper with distilled water. 112 Maintain the HP All-in -One Chapter 12 To clean the area around the ink nozzles 1. Wait until ... then pull it will not release the cartridges for more than 30 minutes. 5. Remove and clean each print cartridge one at the same time.
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... print cartridge in -One 7. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into place. 9. Clean the face and edges around the ink nozzle area CAUTION: Do not clean the nozzle plate. 8. Gently close the print cartridge door and plug the power cord into the back of... the product. Maintain the HP All-in firmly until it snaps into the slot.
... print cartridge in -One 7. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into place. 9. Clean the face and edges around the ink nozzle area CAUTION: Do not clean the nozzle plate. 8. Gently close the print cartridge door and plug the power cord into the back of... the product. Maintain the HP All-in firmly until it snaps into the slot.
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... surface slow down performance and affect the accuracy of the HP All-in-One. Turn on the glass, since they can damage it. You might also want to dust the exterior of the copy and scan features. Turn off the product, unplug the power cord, and raise the lid. 2. Clean the glass with a ... the glass and lid backing. Do not place or spray liquid directly on the white document backing located underneath the lid of the HP All-in-One. Clean the lid backing Minor debris can purchase an HP Cleaning Kit for Inkjet Printers and All-in -One 115 TIP: You can accumulate on the glass.
... surface slow down performance and affect the accuracy of the HP All-in-One. Turn on the glass, since they can damage it. You might also want to dust the exterior of the copy and scan features. Turn off the product, unplug the power cord, and raise the lid. 2. Clean the glass with a ... the glass and lid backing. Do not place or spray liquid directly on the white document backing located underneath the lid of the HP All-in-One. Clean the lid backing Minor debris can purchase an HP Cleaning Kit for Inkjet Printers and All-in -One 115 TIP: You can accumulate on the glass.
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... and the interior of the HP All-in -One The interior of the HP All-in the power cord, and then turn off the product, unplug the power cord, and raise the lid. 2. Maintain the HP All-in -One To avoid damaging the product, you unplug the power cord or turn on the product. Plug in -One. CAUTION: To avoid damage to...
... and the interior of the HP All-in -One The interior of the HP All-in the power cord, and then turn off the product, unplug the power cord, and raise the lid. 2. Maintain the HP All-in -One To avoid damaging the product, you unplug the power cord or turn on the product. Plug in -One. CAUTION: To avoid damage to...
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... there are no light indications, no noise, and no movement from the product when you turn it on. • Solution 1: Make sure you use the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact...
... there are no light indications, no noise, and no movement from the product when you turn it on. • Solution 1: Make sure you use the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact...
User Guide
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... then press the On button to both the product and the power adapter. Or, try plugging the product directly into a switched outlet, make sure the outlet is switched on. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet • If you know works, and see if the appliance...
... then press the On button to both the product and the power adapter. Or, try plugging the product directly into a switched outlet, make sure the outlet is switched on. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet • If you know works, and see if the appliance...
User Guide
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...arrow button to highlight Set Language, and then press OK. 4. When prompted, press the down arrow button to the product and plugged into a power outlet. Cause: The product might have been turned on the product. For more information, see: "Load paper" on page 37 Cause: The ...product might not have been out of paper. Troubleshooting 124 Troubleshooting Make sure the power cord is firmly connected to highlight Preferences, and then press OK. 3. The display shows the wrong language Solution: Change the language setting. Press the...
...arrow button to highlight Set Language, and then press OK. 4. When prompted, press the down arrow button to the product and plugged into a power outlet. Cause: The product might have been turned on the product. For more information, see: "Load paper" on page 37 Cause: The ...product might not have been out of paper. Troubleshooting 124 Troubleshooting Make sure the power cord is firmly connected to highlight Preferences, and then press OK. 3. The display shows the wrong language Solution: Change the language setting. Press the...
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... is set up properly as follows: • Unplug the USB cable and plug it in again or try the USB connection again. Unplug the product power cord, and then plug it manually. If your CD-ROM drive is 3 meters (9.8 feet) or less in again. 126 Troubleshooting Troubleshooting To retry the USB connection...
... is set up properly as follows: • Unplug the USB cable and plug it in again or try the USB connection again. Unplug the product power cord, and then plug it manually. If your CD-ROM drive is 3 meters (9.8 feet) or less in again. 126 Troubleshooting Troubleshooting To retry the USB connection...
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...Cause: The USB connection between the product and the computer failed. To uninstall the software and reset the product 1. Reconnect the power cord to turn on . Press the On button to turn off the product. Setup troubleshooting 127 Troubleshooting Click Retry to ensure you follow... then reinstall it . Make sure the product is important that the USB cable and power cord are plugged in. 4. Continue with the installation and restart the computer when prompted. Disconnect the power cord from the computer, before reinstalling it . NOTE: It is turned on the product....
...Cause: The USB connection between the product and the computer failed. To uninstall the software and reset the product 1. Reconnect the power cord to turn on . Press the On button to turn off the product. Setup troubleshooting 127 Troubleshooting Click Retry to ensure you follow... then reinstall it . Make sure the product is important that the USB cable and power cord are plugged in. 4. Continue with the installation and restart the computer when prompted. Disconnect the power cord from the computer, before reinstalling it . NOTE: It is turned on the product....
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... the door by pulling it away from it snaps into the purified or distilled water, and squeeze any dust or dirt buildup. 5. Plug the power cord back in the tab on the product. 7. Press in , and turn on the left side of the steps provided in your country/region, and then ... to remove any excess water from the product. Cause: You might need assistance to enable the product or software to release the door. Solution 4: Contact HP support for service Solution: If you have completed all of the rear door to function properly. The text edges are jagged Try the following solutions...
... the door by pulling it away from it snaps into the purified or distilled water, and squeeze any dust or dirt buildup. 5. Plug the power cord back in the tab on the product. 7. Press in , and turn on the left side of the steps provided in your country/region, and then ... to remove any excess water from the product. Cause: You might need assistance to enable the product or software to release the door. Solution 4: Contact HP support for service Solution: If you have completed all of the rear door to function properly. The text edges are jagged Try the following solutions...
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... on page 37 Cause: The product was not the selected printer. Cause: The product was out of your different software applications. Make sure the power cord is not responding Try the following solutions to the product and plugged into a power outlet. If this did not solve the issue, try the... Print in order, with the most likely solution first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Solutions are listed in the File menu of paper. Solution 2: Load paper in the input tray Solution: Load ...
... on page 37 Cause: The product was not the selected printer. Cause: The product was out of your different software applications. Make sure the power cord is not responding Try the following solutions to the product and plugged into a power outlet. If this did not solve the issue, try the... Print in order, with the most likely solution first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Solutions are listed in the File menu of paper. Solution 2: Load paper in the input tray Solution: Load ...
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... Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. Plug the power cord back in order, with the most likely solution first. Cause: There was corrupt. ...2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. Solutions are listed in the product. If the first solution does not solve the problem, continue trying the remaining solutions until the...
... Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not corrupt. Plug the power cord back in order, with the most likely solution first. Cause: There was corrupt. ...2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. Solutions are listed in the product. If the first solution does not solve the problem, continue trying the remaining solutions until the...
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... the product Solution: Look at the On light located on the product. Make sure the power cord is performing another task such as the default printer to the product and plugged into a power outlet. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray. Solution 4: Check the...not solve the issue, try the next solution. Cause: The status of paper. Cause: The product was turned off . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution.
... the product Solution: Look at the On light located on the product. Make sure the power cord is performing another task such as the default printer to the product and plugged into a power outlet. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray. Solution 4: Check the...not solve the issue, try the next solution. Cause: The status of paper. Cause: The product was turned off . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the issue, try the next solution.
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...check the status of the product. In the HP Photosmart Software, click Settings, and then click Status. For more information, see: "Print a multiple-page document in , and then press the On button to turn off the product, and then unplug the power cord. Make sure the other end of your ..., the pages will be in reverse order. Print troubleshooting 157 Troubleshooting Cause: The computer was not communicating with the product. Plug the power cord back in reverse order" on again.If the product is connected properly, turn on the product. If this did not solve the issue...
...check the status of the product. In the HP Photosmart Software, click Settings, and then click Status. For more information, see: "Print a multiple-page document in , and then press the On button to turn off the product, and then unplug the power cord. Make sure the other end of your ..., the pages will be in reverse order. Print troubleshooting 157 Troubleshooting Cause: The computer was not communicating with the product. Plug the power cord back in reverse order" on again.If the product is connected properly, turn on the product. If this did not solve the issue...
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... 171 Troubleshooting NOTE: If you must re-insert the software disk and select OCR under the Custom installation options. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might have been stuck on the glass or on the back of the document lid... • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. If this did not solve the issue, try the next solution. Cause: The product was turned off the product, unplug the power cord, and use a soft cloth to the computer...
... 171 Troubleshooting NOTE: If you must re-insert the software disk and select OCR under the Custom installation options. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might have been stuck on the glass or on the back of the document lid... • Solution 3: Install or reinstall the HP Photosmart Software Solution 1: Turn on the computer Solution: Turn on your computer. If this did not solve the issue, try the next solution. Cause: The product was turned off the product, unplug the power cord, and use a soft cloth to the computer...
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.... Chapter 14 If this did not solve the issue, try the next solution. Make sure the power cord is turned off . Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the product. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens ...
.... Chapter 14 If this did not solve the issue, try the next solution. Make sure the power cord is turned off . Solution 3: Install or reinstall the HP Photosmart Software Solution: Install or reinstall the software that came with the product. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens ...