User Guide
Page 20
... guide The Start Here guide provides instructions for setting up and using all features of the HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you how to complete key...the main features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. If you can quickly find information on the HP All-in -One and installing software. This Web site offers technical support, drivers, supplies, and ordering information...
... guide The Start Here guide provides instructions for setting up and using all features of the HP All-in-One. • The How Do I? www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you how to complete key...the main features of the HP All-in-One. • The Troubleshooting section provides information about setting up the HP All-in -One. If you can quickly find information on the HP All-in -One and installing software. This Web site offers technical support, drivers, supplies, and ordering information...
User Guide
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...For more information, see the Start Here guide. Attach an HP Bluetooth Adapter to finish the installation. 8. However, if you are discovered, double-click the name of installing the software is to make sure the printer driver is started and then attach the Bluetooth® adapter to ...connection. On the Windows taskbar, click Start, and then click Printers and Faxes (or click Control Panel, and then Printers). 5. Attach an HP Bluetooth Adapter to make sure the printer driver is available for the HP All-in-One through the HP All-in range. 5. Also, on the Connect Your Device ...
...For more information, see the Start Here guide. Attach an HP Bluetooth Adapter to finish the installation. 8. However, if you are discovered, double-click the name of installing the software is to make sure the printer driver is started and then attach the Bluetooth® adapter to ...connection. On the Windows taskbar, click Start, and then click Printers and Faxes (or click Control Panel, and then Printers). 5. Attach an HP Bluetooth Adapter to make sure the printer driver is available for the HP All-in-One through the HP All-in range. 5. Also, on the Connect Your Device ...
User Guide
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...to Programs or All Programs, HP, Photosmart C5500 All-in-One series, and then clicking Product Registration. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from www.hp.com/support. 7. Insert the... launch automatically. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the HP All-in -One application files from the Windows taskbar by the software installation screen, you might need to your computer until after ...
...to Programs or All Programs, HP, Photosmart C5500 All-in-One series, and then clicking Product Registration. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Disconnect the product from www.hp.com/support. 7. Insert the... launch automatically. Follow the onscreen instructions and the instructions provided in the Start Here guide that came with the HP All-in -One application files from the Windows taskbar by the software installation screen, you might need to your computer until after ...
User Guide
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...first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: The product was not the selected printer. If this did not solve the issue, try the next solution. Solution 3: Select the ...Solution 1: Turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from ...
...first. TIP: You can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Cause: The product was not the selected printer. If this did not solve the issue, try the next solution. Solution 3: Select the ...Solution 1: Turn on the product • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from ...
User Guide
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... product had changed to either offline or stop printing. For more information, see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. 152 Troubleshooting If this did not solve the issue, try the next solution. From your print job will ...current operation Solution: If the product is performing another task. If the print job remains in the print queue. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. The cancelled print job jams the queue and prevents the next print job from the product...
... product had changed to either offline or stop printing. For more information, see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. 152 Troubleshooting If this did not solve the issue, try the next solution. From your print job will ...current operation Solution: If the product is performing another task. If the print job remains in the print queue. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. The cancelled print job jams the queue and prevents the next print job from the product...
User Guide
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... product, and then unplug the power cord. Cause: The document was no available memory in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution...
... product, and then unplug the power cord. Cause: The document was no available memory in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution...
User Guide
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... the product as copying or scanning, your different software applications. Cause: The product was not the selected printer. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The status of your print job will be delayed until the... the next solution. Solution 5: Wait until the product completes the current task. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your software application. If this did not solve the issue, try the next solution. If this...
... the product as copying or scanning, your different software applications. Cause: The product was not the selected printer. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The status of your print job will be delayed until the... the next solution. Solution 5: Wait until the product completes the current task. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in your software application. If this did not solve the issue, try the next solution. If this...
User Guide
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... instructions. 4. Double-click Universal Serial Bus Controllers. 4. Disconnect the USB cable from your computer. Errors 195 Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Insert the product CD-ROM into your computer until after you disconnect the product ... try using a different USB cable to connect the product to complete the installation. 9. After you can download the software from www.hp.com/support. 7. Cause: The software installation was not complete. Click USB Composite Device, click Action, and then click Uninstall. ...
... instructions. 4. Double-click Universal Serial Bus Controllers. 4. Disconnect the USB cable from your computer. Errors 195 Troubleshooting Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Insert the product CD-ROM into your computer until after you disconnect the product ... try using a different USB cable to connect the product to complete the installation. 9. After you can download the software from www.hp.com/support. 7. Cause: The software installation was not complete. Click USB Composite Device, click Action, and then click Uninstall. ...
User Guide
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...patch Solution: Download and install the unexpected internal error and communications failure patch. Select Download drivers and software (and firmware). 3. Try to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. Go to ...install the unexpected internal error and communications failure patch. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Go to the component. To install the patch 1. Select the operating system of your product name and model...
...patch Solution: Download and install the unexpected internal error and communications failure patch. Select Download drivers and software (and firmware). 3. Try to the Patch section and download the HP Image zone/photo and imaging unexpected internal error and communications failure patch. 5. Go to ...install the unexpected internal error and communications failure patch. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Go to the component. To install the patch 1. Select the operating system of your product name and model...
User Guide
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.... Solution 4: Verify that the product is set as the default printer and it is using the correct printer driver. The default printer has a check mark in a black circle next to the product, and select Properties. 3. To verify the print driver 1. Depending upon your operating system, do one of your computer. 5. Click the Advanced tab. 6. Check the...
.... Solution 4: Verify that the product is set as the default printer and it is using the correct printer driver. The default printer has a check mark in a black circle next to the product, and select Properties. 3. To verify the print driver 1. Depending upon your operating system, do one of your computer. 5. Click the Advanced tab. 6. Check the...
User Guide
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...queue. 3. Double-click the icon for your changes. If you made any changes, try to save your product to Pause Printing or Use Printer Offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click... the print queue. 3. If a check mark is not paused or offline. Cause: The product was not be set as the default printer, or the wrong driver might have been configured. To clear the print queue manually 1. Double-click the icon for your product to make sure the product is ...
...queue. 3. Double-click the icon for your changes. If you made any changes, try to save your product to Pause Printing or Use Printer Offline. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click... the print queue. 3. If a check mark is not paused or offline. Cause: The product was not be set as the default printer, or the wrong driver might have been configured. To clear the print queue manually 1. Double-click the icon for your product to make sure the product is ...
User Guide
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...has restarted. Cause: The print spooler needed to print again. Close the software application and reopen it is the software application or the driver. On the Windows taskbar, click Start, and then click Control Panel. 2. Try printing from the software application. Double-click Administrative Tools,... 1. To stop the service. 4. Scroll down the list and click Print Spooler, and then click Stop to the next solution. NOTE: The printer might not support printing from Notepad a. 4. If the print queue is not clear, or if it . 2. Restart the computer and try the...
...has restarted. Cause: The print spooler needed to print again. Close the software application and reopen it is the software application or the driver. On the Windows taskbar, click Start, and then click Control Panel. 2. Try printing from the software application. Double-click Administrative Tools,... 1. To stop the service. 4. Scroll down the list and click Print Spooler, and then click Stop to the next solution. NOTE: The printer might not support printing from Notepad a. 4. If the print queue is not clear, or if it . 2. Restart the computer and try the...
User Guide
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... 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Troubleshooting 214 Troubleshooting Click File, and then... software application was failing or could not communicate with the most likely solution first. Wait 60 seconds, and then plug in order, with the print driver correctly. d.
... 2: Check the power cord and USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Troubleshooting 214 Troubleshooting Click File, and then... software application was failing or could not communicate with the most likely solution first. Wait 60 seconds, and then plug in order, with the print driver correctly. d.
User Guide
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... documentation that came with the product. Support process If you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support • Prepare the HP All-in -One Warranty For more information about the warranty, see the printed documentation ... product. Check the documentation that have a problem, follow these steps: 1. It is available to qualified online support specialists • Software and driver updates for shipment • Pack the HP All-in -One for the product Support process 269...
... documentation that came with the product. Support process If you call HP support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer support • Prepare the HP All-in -One Warranty For more information about the warranty, see the printed documentation ... product. Check the documentation that have a problem, follow these steps: 1. It is available to qualified online support specialists • Software and driver updates for shipment • Pack the HP All-in -One for the product Support process 269...
User Guide
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... (13 x 18 cm) 145 lb. For additional specifications, see the printed documentation that came with the HP All-in-One. This section contains the following topics: • Specifications • Environmental product stewardship program • Regulatory notices Specifications Technical ...specifications for the HP All-in-One are provided in this section. Technical information 16 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printer driver.
... (13 x 18 cm) 145 lb. For additional specifications, see the printed documentation that came with the HP All-in-One. This section contains the following topics: • Specifications • Environmental product stewardship program • Regulatory notices Specifications Technical ...specifications for the HP All-in-One are provided in this section. Technical information 16 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printer driver.
