Getting Started Guide
Page 20
.... In the screen showing recommended software, select the option for driver downloads, and then select the option that the power source is not jammed in good working properly. screen and that you first set up . How do I install the user guide? From this website, search for...or if your computer, and then follow the onscreen instructions. 2. or Letter-size (8.5x11 inch) paper in the name. • Mac OS X: Select the HP Recommended Software option 3. tray and that the paper is working order. To install the user guide, complete the following sections provide help , see "...
.... In the screen showing recommended software, select the option for driver downloads, and then select the option that the power source is not jammed in good working properly. screen and that you first set up . How do I install the user guide? From this website, search for...or if your computer, and then follow the onscreen instructions. 2. or Letter-size (8.5x11 inch) paper in the name. • Mac OS X: Select the HP Recommended Software option 3. tray and that the paper is working order. To install the user guide, complete the following sections provide help , see "...
User Guide
Page 10
... 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the printhead...150 Reinstall the printhead...150 Understand the network configuration page 152 Clear jams...154 Clear paper jams...154 Avoid paper jams...157 A Technical information Warranty information...
... 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the printhead...150 Reinstall the printhead...150 Understand the network configuration page 152 Clear jams...154 Clear paper jams...154 Avoid paper jams...157 A Technical information Warranty information...
User Guide
Page 25
..., smears, fingerprints, and humidity. Available in semi-gloss finish in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to www.hp.com. NOTE: At this paper with any inkjet printer. For more information, see Media specifications. • Load only one type of media at a low...
..., smears, fingerprints, and humidity. Available in semi-gloss finish in the automatic document feeder (ADF). • To prevent jams, poor print quality, and other supplies, go to www.hp.com. NOTE: At this paper with any inkjet printer. For more information, see Media specifications. • Load only one type of media at a low...
User Guide
Page 98
...with the printer. 2. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems •...installation issues • Understand the Printer Status Report • Printhead maintenance • Understand the network configuration page • Clear jams HP support If you register the printer 94 Solve a problem 9 Solve a problem The information in this section suggests solutions to ...
...with the printer. 2. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems •...installation issues • Understand the Printer Status Report • Printhead maintenance • Understand the network configuration page • Clear jams HP support If you register the printer 94 Solve a problem 9 Solve a problem The information in this section suggests solutions to ...
User Guide
Page 102
...problem For Mac OS X, set as the current or default printer. Solve printer problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for more information. • Pause Printing is not selected if you are using or restart the computer... troubleshooting tips and resources NOTE: Many of the following when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Electrical specifications. • Media is loaded correctly in the input tray and is not...
...problem For Mac OS X, set as the current or default printer. Solve printer problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for more information. • Pause Printing is not selected if you are using or restart the computer... troubleshooting tips and resources NOTE: Many of the following when you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper pick, see Electrical specifications. • Media is loaded correctly in the input tray and is not...
User Guide
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... is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Do not remove the depleted cartridge until you have a new ink...For more cartridge slots empty for an extended period, or if you have insufficient ink. CAUTION: Wait until you have had a recent paper jam, and have all cartridges installed at all times after the printer is in damage to both the printer and the ink cartridge. This ...
... is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Do not remove the depleted cartridge until you have a new ink...For more cartridge slots empty for an extended period, or if you have insufficient ink. CAUTION: Wait until you have had a recent paper jam, and have all cartridges installed at all times after the printer is in damage to both the printer and the ink cartridge. This ...
User Guide
Page 108
...is set up and in damage to have insufficient ink. When possible, replace the depleted cartridge. CAUTION: Wait until you have had a recent paper jam, and have recently left outside of the printer for an extended period of the printer for an extended period, or if you have a ... avoid possible printing delays. Do not leave the ink cartridge outside of printed documents. For example, if you are loading glossy photo paper, load the paper with the glossy side down . However, printing with one or more cartridge slots empty for planning purposes only. Do not remove the...
...is set up and in damage to have insufficient ink. When possible, replace the depleted cartridge. CAUTION: Wait until you have had a recent paper jam, and have recently left outside of the printer for an extended period of the printer for an extended period, or if you have a ... avoid possible printing delays. Do not leave the ink cartridge outside of printed documents. For example, if you are loading glossy photo paper, load the paper with the glossy side down . However, printing with one or more cartridge slots empty for planning purposes only. Do not remove the...
User Guide
Page 113
...405; The printer might be busy with another job. Solve copy problems 109 Solve copy problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you are copying from the automatic document feeder (ADF), make sure...originals have been loaded correctly. Check for jams. See Clear jams. • Check the trays Make sure that the power cord is loaded. For more information, see Load media Copies are apparent • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • ...
...405; The printer might be busy with another job. Solve copy problems 109 Solve copy problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you are copying from the automatic document feeder (ADF), make sure...originals have been loaded correctly. Check for jams. See Clear jams. • Check the trays Make sure that the power cord is loaded. For more information, see Load media Copies are apparent • The printer prints half a page, then ejects the paper • Paper mismatch No copy came out • ...
User Guide
Page 158
... or too thin for the printer. • Trying to add paper to jam the automatic document feeder: • Placing too much paper in the automatic document feeder. This section contains the following remedies before you attempt to clear the paper jam from the printer control panel From the Home screen, touch (right... tray, you are not too full. Chapter 9 To print the network configuration page from the duplexer. Try the following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the automatic document feeder, see Load media.
... or too thin for the printer. • Trying to add paper to jam the automatic document feeder: • Placing too much paper in the automatic document feeder. This section contains the following remedies before you attempt to clear the paper jam from the printer control panel From the Home screen, touch (right... tray, you are not too full. Chapter 9 To print the network configuration page from the duplexer. Try the following topics: • Clear paper jams • Avoid paper jams Clear paper jams If the paper was loaded in the automatic document feeder, see Load media.
User Guide
Page 159
...2 installed, pull out the tray and remove the jammed media, if possible. Lift the printer off and disconnect the power cord. Clear jams 155 Always access and clear paper jams through the duplexer. 2. c. If not, do the following: a. CAUTION: Trying to clear a paper jam. 1. Reinsert the duplexer into the printer. 3. ... you . Push the button on the top of the printer can damage the print mechanism. b. a. To clear a jam Use these steps to clear a paper jam from the output tray. If the jam is not there, push the latch on either side of the duplexer, and then remove the unit.
...2 installed, pull out the tray and remove the jammed media, if possible. Lift the printer off and disconnect the power cord. Clear jams 155 Always access and clear paper jams through the duplexer. 2. c. If not, do the following: a. CAUTION: Trying to clear a paper jam. 1. Reinsert the duplexer into the printer. 3. ... you . Push the button on the top of the printer can damage the print mechanism. b. a. To clear a jam Use these steps to clear a paper jam from the output tray. If the jam is not there, push the latch on either side of the duplexer, and then remove the unit.
User Guide
Page 160
... the ink cartridge access door, the carriage should return to the right of the printer. d. When you through the top of the printer, free any jam. 6. To clear a paper jam in the center of the printer. OR Push the green tab located in the automatic document feeder 1. Remove the... jammed media from Tray 2. Reposition the printer on the right side of the automatic document feeder. 156 Solve a problem If there is stuck. Do not reach ...
... the ink cartridge access door, the carriage should return to the right of the printer. d. When you through the top of the printer, free any jam. 6. To clear a paper jam in the center of the printer. OR Push the green tab located in the automatic document feeder 1. Remove the... jammed media from Tray 2. Reposition the printer on the right side of the automatic document feeder. 156 Solve a problem If there is stuck. Do not reach ...
User Guide
Page 161
... the printer, more information, see Media specifications. • If the printer is trying to occur. 4. Close the cover of paper first and then add paper. For more paper jams are printing on light weight paper. If you are likely to pickup a sheet. • If you have pushed the green tab in place. 5. Make sure the...
... the printer, more information, see Media specifications. • If the printer is trying to occur. 4. Close the cover of paper first and then add paper. For more paper jams are printing on light weight paper. If you are likely to pickup a sheet. • If you have pushed the green tab in place. 5. Make sure the...
User Guide
Page 172
... paper with 1200 x 1200 input dpi Copy specifications • Digital image processing • Up to 110 speed dials (varies by model). 168 Technical information Jams might occur with the print side facing down. • For auto-duplexing, when printing finishes on both sides of supported...Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on HP Advanced Photo Paper with watermarks and prepunched holes. Once the ink dries, the media is pulled back into the printer again. When printing is complete...
... paper with 1200 x 1200 input dpi Copy specifications • Digital image processing • Up to 110 speed dials (varies by model). 168 Technical information Jams might occur with the print side facing down. • For auto-duplexing, when printing finishes on both sides of supported...Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on HP Advanced Photo Paper with watermarks and prepunched holes. Once the ink dries, the media is pulled back into the printer again. When printing is complete...
User Guide
Page 236
...faxes that the (Power button) light is on ink The ink cartridge identified in the cartridge after it is used ink supplies, see HP inkjet supplies recycling program. To solve this problem, resolve any problems with the printer because one of different ways, including in the initialization... more information, see www.hp.com/go/inkusage. NOTE: Ink from the cartridges is used in the printing process in a number of the following events has occurred: • The printer has been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes...
...faxes that the (Power button) light is on ink The ink cartridge identified in the cartridge after it is used ink supplies, see HP inkjet supplies recycling program. To solve this problem, resolve any problems with the printer because one of different ways, including in the initialization... more information, see www.hp.com/go/inkusage. NOTE: Ink from the cartridges is used in the printing process in a number of the following events has occurred: • The printer has been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes...
User Guide
Page 238
... press (Power button) to turn off the printer, and then check the printer for jams. For more information, see Load media. Before you try to avoid jams, see Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 3. Load more information... about how to clear the jam, check the following steps. 1. While offline, the printer cannot ...
... press (Power button) to turn off the printer, and then check the printer for jams. For more information, see Load media. Before you try to avoid jams, see Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 3. Load more information... about how to clear the jam, check the following steps. 1. While offline, the printer cannot ...
User Guide
Page 245
...) 207 modem and voice mail, shared with (parallel phone systems) 216 modem, shared with (parallel phone systems) 204 monitor dialing 64, 66 paper size 70 parallel phone systems 195 PBX system, set up modem shared with fax (parallel phone systems) 204 shared with fax and answering machine (...troubleshoot scan 116 double-sided printing 44 driver accessories settings 33 warranty 159 DSL, fax setup with parallel phone systems 199 duplexer clear jams 154 installation 29 media sizes supported 164 media types and weights supported 166 turn on and off in OCR program 48 electrical specifications 170...
...) 207 modem and voice mail, shared with (parallel phone systems) 216 modem, shared with (parallel phone systems) 204 monitor dialing 64, 66 paper size 70 parallel phone systems 195 PBX system, set up modem shared with fax (parallel phone systems) 204 shared with fax and answering machine (...troubleshoot scan 116 double-sided printing 44 driver accessories settings 33 warranty 159 DSL, fax setup with parallel phone systems 199 duplexer clear jams 154 installation 29 media sizes supported 164 media types and weights supported 166 turn on and off in OCR program 48 electrical specifications 170...
User Guide
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...159 warranty expiration dates 148 yields 162 ink level icons 17 ink levels, check 90 installation accessories 29 duplexer 29 hardware installation suggestions 145 HP software installation suggestions 146 tray 2 30 troubleshooting issues 145 Internet Protocol fax, using 80 IP address checking for printer 145 IP settings ...220 ISDN line, set up with fax parallel phone systems 200 J jams clear 154 media to avoid 21 paper 154, 157 junk fax mode 70 L language, printer 162 light images, troubleshoot copies 111 scans 116 lights, control panel 14...
...159 warranty expiration dates 148 yields 162 ink level icons 17 ink levels, check 90 installation accessories 29 duplexer 29 hardware installation suggestions 145 HP software installation suggestions 146 tray 2 30 troubleshooting issues 145 Internet Protocol fax, using 80 IP address checking for printer 145 IP settings ...220 ISDN line, set up with fax parallel phone systems 200 J jams clear 154 media to avoid 21 paper 154, 157 junk fax mode 70 L language, printer 162 light images, troubleshoot copies 111 scans 116 lights, control panel 14...
User Guide
Page 247
... 170 operating systems supported 162 originals scan 46 output tray locating 12 media supported 167 P pages per month (duty cycle) 162 paper jams 154, 157 size, set for fax 70 paper-feed problems, troubleshoot 107 parallel phone systems answering machine setup 211 countries/regions with 195 distinctive ringing setup 201 DSL setup 199...
... 170 operating systems supported 162 originals scan 46 output tray locating 12 media supported 167 P pages per month (duty cycle) 162 paper jams 154, 157 size, set for fax 70 paper-feed problems, troubleshoot 107 parallel phone systems answering machine setup 211 countries/regions with 195 distinctive ringing setup 201 DSL setup 199...
User Guide
Page 249
...connection test failed 118 fax phone cord type test failed 119 fax tests 117 fax wall jack test, failed 118 firewalls 99 jams, paper 157 media not picked up from tray 107 memory devices 135 missing or incorrect information 102 multiple pages are picked 108 network ...send faxes 123, 125, 128 skewed copies 111 skewed pages 108 tips 98 troubleshooting general network troubleshooting 136 hardware installation suggestions 145 HP software installation suggestions 146 installation issues 145 solve network problems 146 wired network 136 wireless problems 136 TWAIN unable to activate source ...
...connection test failed 118 fax phone cord type test failed 119 fax tests 117 fax wall jack test, failed 118 firewalls 99 jams, paper 157 media not picked up from tray 107 memory devices 135 missing or incorrect information 102 multiple pages are picked 108 network ...send faxes 123, 125, 128 skewed copies 111 skewed pages 108 tips 98 troubleshooting general network troubleshooting 136 hardware installation suggestions 145 HP software installation suggestions 146 installation issues 145 solve network problems 146 wired network 136 wireless problems 136 TWAIN unable to activate source ...
