Getting Started Guide
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... 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always follow basic safety precautions...
... 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always follow basic safety precautions...
Getting Started Guide
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...see the user guide. • Have the telephone cord and adapter (if provided with the 1. HP recommends that is a distinctive ring service? information about setting up distinctive ring, see "Step 3: Configure fax settings" on page 12. 10 What is provided with the printer. jack, then connect the ...to this section or see the user guide. You also need to connect the printer to other telephone equipment and you encounter problems setting up the printer with other than the one end to your country/region to connect the additional devices or services with ...
...see the user guide. • Have the telephone cord and adapter (if provided with the 1. HP recommends that is a distinctive ring service? information about setting up distinctive ring, see "Step 3: Configure fax settings" on page 12. 10 What is provided with the printer. jack, then connect the ...to this section or see the user guide. You also need to connect the printer to other telephone equipment and you encounter problems setting up the printer with other than the one end to your country/region to connect the additional devices or services with ...
Getting Started Guide
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... problems you might experience problems when sending faxes, receiving faxes, or both. test report to Step 2. English Solve setup problems Problems installing the software • Before installing software, make sure that includes an error code, you can find an explanation of the error code at HP's support website (www.hp.com/go/customercare). download the HP software from the HP...
... problems you might experience problems when sending faxes, receiving faxes, or both. test report to Step 2. English Solve setup problems Problems installing the software • Before installing software, make sure that includes an error code, you can find an explanation of the error code at HP's support website (www.hp.com/go/customercare). download the HP software from the HP...
Getting Started Guide
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... by plugging a phone into the telephone wall jack and listening for digital phones. The printer can send faxes but not connected to the printer) or other equipment is not in duration. You can cause faxing problems. If you hear noise, turn Error Correction Mode (ECM) off and try receiving...show Phone Off Hook.) • Make sure extension phones (phones on the same phone line, but cannot receive faxes • If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one at a low ...
... by plugging a phone into the telephone wall jack and listening for digital phones. The printer can send faxes but not connected to the printer) or other equipment is not in duration. You can cause faxing problems. If you hear noise, turn Error Correction Mode (ECM) off and try receiving...show Phone Off Hook.) • Make sure extension phones (phones on the same phone line, but cannot receive faxes • If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one at a low ...
User Guide
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...defects are apparent 116 Solve fax problems...116 The fax test failed...117 Solve problems using Web Services and HP websites 129 Solve problems using Web Services 130 Solve problems using HP websites 131 Solve HP Digital Solutions problems 131 Solving HP Direct Digital Filing problems 131 Common problems...131 Unable to scan ... to scan to email 133 The sharing dialog box is different after setting up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos ...
...defects are apparent 116 Solve fax problems...116 The fax test failed...117 Solve problems using Web Services and HP websites 129 Solve problems using Web Services 130 Solve problems using HP websites 131 Solve HP Digital Solutions problems 131 Solving HP Direct Digital Filing problems 131 Common problems...131 Unable to scan ... to scan to email 133 The sharing dialog box is different after setting up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos ...
User Guide
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...; Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using Web Services and HP websites • Solve HP Digital Solutions problems • Solve memory device problems • Solve wired (Ethernet) network problems • Solve wireless problems • Configure your problem, try using one of the following features: • Fast...
...; Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using Web Services and HP websites • Solve HP Digital Solutions problems • Solve memory device problems • Solve wired (Ethernet) network problems • Solve wireless problems • Configure your problem, try using one of the following features: • Fast...
User Guide
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... glass or lid backing might be on the scanner glass. Solve fax problems This section contains fax setup troubleshooting information for faxing. For more information about changing the settings. Try cleaning the scanner glass and lid backing. See the HP printer software Help for faxing. If the printer is not set up correctly for more information...
... glass or lid backing might be on the scanner glass. Solve fax problems This section contains fax setup troubleshooting information for faxing. For more information about changing the settings. Try cleaning the scanner glass and lid backing. See the HP printer software Help for faxing. If the printer is not set up correctly for more information...
User Guide
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... the test fails again, continue reviewing the troubleshooting information in this can cause faxing problems. (A splitter is finished and in the idle state before running the test from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X), make sure it is a two-cord connector that plugs into a telephone wall jack.) Try removing...
... the test fails again, continue reviewing the troubleshooting information in this can cause faxing problems. (A splitter is finished and in the idle state before running the test from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X), make sure it is a two-cord connector that plugs into a telephone wall jack.) Try removing...
User Guide
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..., and then click Contact HP for information on calling for a dial tone. Using the phone cord supplied in the box with the printer, connect one end to Correct Port on setting up the printer for faxing, see Additional fax setup. • If you are using a phone splitter, this can cause faxing problems. (A splitter is secure...
..., and then click Contact HP for information on calling for a dial tone. Using the phone cord supplied in the box with the printer, connect one end to Correct Port on setting up the printer for faxing, see Additional fax setup. • If you are using a phone splitter, this can cause faxing problems. (A splitter is secure...
User Guide
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... to connect to the telephone wall jack. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again. • If you might not be Solve fax problems 119 After you plug in the box with the printer. One end of the printer 1 2 1 Telephone wall jack 2 Use the... phone cord supplied in the phone cord that came with Fax" test failed Solution: • Make sure you use the supplied phone ...
... to connect to the telephone wall jack. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again. • If you might not be Solve fax problems 119 After you plug in the box with the printer. One end of the printer 1 2 1 Telephone wall jack 2 Use the... phone cord supplied in the phone cord that came with Fax" test failed Solution: • Make sure you use the supplied phone ...
User Guide
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...a coupler at an electronics store that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to send or receive faxes. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be a standard ... the printer to connect to the "1-LINE" port If the phone cord that came with the printer, run the fax test again. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that carries phone accessories. You can be able to the telephone wall jack...
...a coupler at an electronics store that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to send or receive faxes. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be a standard ... the printer to connect to the "1-LINE" port If the phone cord that came with the printer, run the fax test again. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that carries phone accessories. You can be able to the telephone wall jack...
User Guide
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... if other equipment is set incorrectly, the test might fail and you are using for the printer and check for a dial tone. Solve fax problems 121 If the Dial Tone Detection Test passes without the other end to the port labeled 1-LINE on the back of the printer. •...until you identify which uses the same phone line as some PBX systems, this can cause faxing problems. (A splitter is a two-cord connector that you are using a phone splitter, this might have problems sending and receiving faxes. • Make sure you connect the printer to fail, contact your telephone company and ...
... if other equipment is set incorrectly, the test might fail and you are using for the printer and check for a dial tone. Solve fax problems 121 If the Dial Tone Detection Test passes without the other end to the port labeled 1-LINE on the back of the printer. •...until you identify which uses the same phone line as some PBX systems, this can cause faxing problems. (A splitter is a two-cord connector that you are using a phone splitter, this might have problems sending and receiving faxes. • Make sure you connect the printer to fail, contact your telephone company and ...
User Guide
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...the troubleshooting information in this section. • If you are not in use a coupler to make sure the phone cord is causing problems; try sending or receiving a fax. • Check the connection between the telephone wall jack and the printer to make sure it might be a standard phone cord ... do not use the supplied phone cord to connect from the phone line, and then run the fax test again to extend the length. Make sure you are using a phone splitter, this can cause faxing problems. (A splitter is digital, connect a regular analog phone to the printer) or other equipment are...
...the troubleshooting information in this section. • If you are not in use a coupler to make sure the phone cord is causing problems; try sending or receiving a fax. • Check the connection between the telephone wall jack and the printer to make sure it might be a standard phone cord ... do not use the supplied phone cord to connect from the phone line, and then run the fax test again to extend the length. Make sure you are using a phone splitter, this can cause faxing problems. (A splitter is digital, connect a regular analog phone to the printer) or other equipment are...
User Guide
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... cannot use a coupler to the telephone wall jack. After turning on . You can use the printer for faxing if an extension phone is initializing after being turned on the printer, HP recommends you are using a computer dial-up modem to send email or access the Internet. The printer cannot ... turn on . Look at an electronics store that came with the printer to connect to send or receive faxes if the fax memory is turned on the printer. You also need another phone cord, which Solve fax problems 123 Press the (Power button) to the printer and plugged into a power outlet.
... cannot use a coupler to the telephone wall jack. After turning on . You can use the printer for faxing if an extension phone is initializing after being turned on the printer, HP recommends you are using a computer dial-up modem to send email or access the Internet. The printer cannot ... turn on . Look at an electronics store that came with the printer to connect to send or receive faxes if the fax memory is turned on the printer. You also need another phone cord, which Solve fax problems 123 Press the (Power button) to the printer and plugged into a power outlet.
User Guide
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...PBX phone system or an ISDN line. • If the printer shares the same phone line with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and .... • Check to the telephone wall jack. 124 Solve a problem If the printer stops sending and receiving faxes, repeat this can cause faxing problems. (A splitter is set up the printer with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone...
...PBX phone system or an ISDN line. • If the printer shares the same phone line with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and .... • Check to the telephone wall jack. 124 Solve a problem If the printer stops sending and receiving faxes, repeat this can cause faxing problems. (A splitter is set up the printer with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone...
User Guide
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...: NOTE: This possible solution applies only in the countries/regions that is connected directly to the printer. Solve fax problems 125 To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the printer, as shown in the illustration. 1 3 2 1 Telephone wall jack..., Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. • Make sure the telephone you use to initiate the fax call is connected directly to the printer, you are sending a fax manually from your phone directly on the telephone to it. You cannot use the keypad on top of the printer...
...: NOTE: This possible solution applies only in the countries/regions that is connected directly to the printer. Solve fax problems 125 To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the printer, as shown in the illustration. 1 3 2 1 Telephone wall jack..., Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. • Make sure the telephone you use to initiate the fax call is connected directly to the printer, you are sending a fax manually from your phone directly on the telephone to it. You cannot use the keypad on top of the printer...
User Guide
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... answering machine, the answering machine might be no background noise when recording this silent time. If you can cause problems during fax reception. For more pieces of the other equipment is causing problems; ƕ Disconnect the answering machine and then try to extend the length of your phone. Try to check...8226; If the printer shares the same phone line with other equipment, one at a low volume when recording your outgoing message to receive a fax again. If faxing is approximately 10 seconds in duration. Solve fax problems 127 Play back your message.
... answering machine, the answering machine might be no background noise when recording this silent time. If you can cause problems during fax reception. For more pieces of the other equipment is causing problems; ƕ Disconnect the answering machine and then try to extend the length of your phone. Try to check...8226; If the printer shares the same phone line with other equipment, one at a low volume when recording your outgoing message to receive a fax again. If faxing is approximately 10 seconds in duration. Solve fax problems 127 Play back your message.
User Guide
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... following: • Make sure the computer that you correct many common printer problems. This section covers the following topics: • Solving HP Direct Digital Filing problems • Solving HP Digital Fax problems Solving HP Direct Digital Filing problems This section covers the following topics: • Common problems • Unable to scan to network folder • Unable to scan to...
... following: • Make sure the computer that you correct many common printer problems. This section covers the following topics: • Solving HP Direct Digital Filing problems • Solving HP Digital Fax problems Solving HP Direct Digital Filing problems This section covers the following topics: • Common problems • Unable to scan to network folder • Unable to scan to...
User Guide
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...large email messages Some email servers have been configured to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. The sharing dialog box is different after setting up HP Direct Digital Filing (Windows) If you are sent to some recipients but not ... to Network Folder does not support Active Directory. Solve HP Digital Solutions problems 133 For more information about the SMTP server settings, see the documentation provided by the email server. Solving HP Digital Fax problems NOTE: Fax to enable sharing is different from the standard, Windows ...
...large email messages Some email servers have been configured to Email is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. The sharing dialog box is different after setting up HP Direct Digital Filing (Windows) If you are sent to some recipients but not ... to Network Folder does not support Active Directory. Solve HP Digital Solutions problems 133 For more information about the SMTP server settings, see the documentation provided by the email server. Solving HP Digital Fax problems NOTE: Fax to enable sharing is different from the standard, Windows ...
User Guide
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...cartridge available to replace cartridges until the problem is used. For more information, see Replace the ink cartridges. G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a USB cable or ... detected, incorrectly installed, or incompatible. For more information, see www.hp.com/go/inkusage. Ink level warnings and indicators provide estimates for printing. To solve this problem, resolve any problems with faxes that the (Power button) light is on ink. For more information...
...cartridge available to replace cartridges until the problem is used. For more information, see Replace the ink cartridges. G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a USB cable or ... detected, incorrectly installed, or incompatible. For more information, see www.hp.com/go/inkusage. Ink level warnings and indicators provide estimates for printing. To solve this problem, resolve any problems with faxes that the (Power button) light is on ink. For more information...
