Getting Started Guide
Page 14
.... Touch Start Black or Start Color. You can send faxes in the printer. 4. Dial the number by using the keypad. Tip: If the recipient reports issues with the recipient, remain on the line until a dash (-) appears on the display. Note: Do not use the keypad on your computer as faxes, without...
.... Touch Start Black or Start Color. You can send faxes in the printer. 4. Dial the number by using the keypad. Tip: If the recipient reports issues with the recipient, remain on the line until a dash (-) appears on the display. Note: Do not use the keypad on your computer as faxes, without...
Getting Started Guide
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... from a wired (Ethernet) to the wireless router. Restart components of one another. 24 Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test. For more information, see "Step 2: Test the wireless connection" on page 19. Reducing interference The ...weak, try moving the printer closer to a wireless connection, disconnect the Ethernet cable. To turn on recovers from a network communication issue. Connecting an Ethernet cable turns off the printer's wireless capabilities. Sometimes, turning off the power and then turning it back on wireless...
... from a wired (Ethernet) to the wireless router. Restart components of one another. 24 Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test. For more information, see "Step 2: Test the wireless connection" on page 19. Reducing interference The ...weak, try moving the printer closer to a wireless connection, disconnect the Ethernet cable. To turn on recovers from a network communication issue. Connecting an Ethernet cable turns off the printer's wireless capabilities. Sometimes, turning off the power and then turning it back on wireless...
User Guide
Page 10
... Step 3: Check to work with the printer 143 Solve printer management problems 144 Embedded web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the...
... Step 3: Check to work with the printer 143 Solve printer management problems 144 Embedded web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the...
User Guide
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... the following : • Turn on ways to helping customers reduce their environmental footprint. In this period of your printing choices. CAUTION: HP recommends that you want the printer to a dimmer setting. For more of the paper. After the printer has been inactive for this way...Monday to providing quality products in an environmentally sound manner. Conserve printing supplies To conserve printing supplies such as possible to avoid print quality issues and possible extra ink usage or damage to a draft setting. Draft setting uses less ink. • Do not clean the printhead...
... the following : • Turn on ways to helping customers reduce their environmental footprint. In this period of your printing choices. CAUTION: HP recommends that you want the printer to a dimmer setting. For more of the paper. After the printer has been inactive for this way...Monday to providing quality products in an environmentally sound manner. Conserve printing supplies To conserve printing supplies such as possible to avoid print quality issues and possible extra ink usage or damage to a draft setting. Draft setting uses less ink. • Do not clean the printhead...
User Guide
Page 39
...If the residue does not come off a power strip. CAUTION: If you replace any excess liquid from the document feeder tray. 2. CAUTION: HP recommends that you incorrectly turn off , the print carriage might not return to the correct position causing problems with distilled water, then squeeze any... missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad...
...If the residue does not come off a power strip. CAUTION: If you replace any excess liquid from the document feeder tray. 2. CAUTION: HP recommends that you incorrectly turn off , the print carriage might not return to the correct position causing problems with distilled water, then squeeze any... missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad...
User Guide
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... You can send a document on the display. 4. Touch Fax. 3. Enter the fax number by using monitor dialing. TIP: If the recipient reports issues with the printer. TIP: To add a pause in your computer that the fax function is set up in the automatic document feeder, it from the...or computer modem. Touch Start Black or Start Color. Send a standard fax from the printer control panel 1. Open the document on the HP software CD provided with the quality of the fax you sent, you must install the printer software using the installation program provided on your software...
... You can send a document on the display. 4. Touch Fax. 3. Enter the fax number by using monitor dialing. TIP: If the recipient reports issues with the printer. TIP: To add a pause in your computer that the fax function is set up in the automatic document feeder, it from the...or computer modem. Touch Start Black or Start Color. Send a standard fax from the printer control panel 1. Open the document on the HP software CD provided with the quality of the fax you sent, you must install the printer software using the installation program provided on your software...
User Guide
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... for handling the ink cartridges, instructions for first time installation. • CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to perform some simple maintenance procedures. For ...handling during installation can cause temporary printing problems. • If you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all ink cartridges in this ...
... for handling the ink cartridges, instructions for first time installation. • CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to perform some simple maintenance procedures. For ...handling during installation can cause temporary printing problems. • If you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all ink cartridges in this ...
User Guide
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...the ink cartridges. Open the ink cartridge access door. CAUTION: Do not lift the latch handle on . 2. Press the front of the HP website are missing. Using the color-coded letters for help, slide the ink cartridge into the empty slot until the print carriage stops moving ... problems. The latch must remain down in English only. Replace the ink cartridges 91 CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to correctly install the ink cartridges. Never turn off ...
...the ink cartridges. Open the ink cartridge access door. CAUTION: Do not lift the latch handle on . 2. Press the front of the HP website are missing. Using the color-coded letters for help, slide the ink cartridge into the empty slot until the print carriage stops moving ... problems. The latch must remain down in English only. Replace the ink cartridges 91 CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to correctly install the ink cartridges. Never turn off ...
User Guide
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...to common problems. If your printer is available to all HP customers. This website provides information and utilities that came with the printer • Solve printer management problems • Troubleshoot installation issues • Understand the Printer Status Report • Printhead ...maintenance • Understand the network configuration page • Clear jams HP support If you have a problem, follow these suggestions did not...
...to common problems. If your printer is available to all HP customers. This website provides information and utilities that came with the printer • Solve printer management problems • Troubleshoot installation issues • Understand the Printer Status Report • Printhead ...maintenance • Understand the network configuration page • Clear jams HP support If you have a problem, follow these suggestions did not...
User Guide
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... For more cartridge slots empty for planning purposes only. NOTE: The printer can result in grayscale. If this did not solve the issue, try the next solution. However, printing with depleted cartridges slows the printer. 100 Solve a problem Do not leave the ink cartridge...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. This can operate with one or more information, see Replace the ...
... For more cartridge slots empty for planning purposes only. NOTE: The printer can result in grayscale. If this did not solve the issue, try the next solution. However, printing with depleted cartridges slows the printer. 100 Solve a problem Do not leave the ink cartridge...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. This can operate with one or more information, see Replace the ...
User Guide
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... extra servicing to a complete stop before unplugging the power cord or turning off using the (Power button). If this did not solve the issue, try the next solution. Always turn off . NOTE: To prevent any of media loaded in the first place. Solution 3: Contact... for information on the printer. Make sure all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to : www.hp.com/go/customercare. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Cause: There was turned off by the ...
... extra servicing to a complete stop before unplugging the power cord or turning off using the (Power button). If this did not solve the issue, try the next solution. Always turn off . NOTE: To prevent any of media loaded in the first place. Solution 3: Contact... for information on the printer. Make sure all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to : www.hp.com/go/customercare. Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. Cause: There was turned off by the ...
User Guide
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... troubleshooting 103 Check the printer location and length of USB cable High electromagnetic fields (such as a result of using a non-HP supply are not covered under warranty. Printer service or repairs required as those generated by the inability of the application to see ... distortions to resolve print quality problems in your ink cartridges are genuine HP ink cartridges. Print quality troubleshooting Try the solutions in this did not solve the issue, try the next solution. NOTE: HP cannot guarantee the quality or reliability of the electromagnetic fields. If this...
... troubleshooting 103 Check the printer location and length of USB cable High electromagnetic fields (such as a result of using a non-HP supply are not covered under warranty. Printer service or repairs required as those generated by the inability of the application to see ... distortions to resolve print quality problems in your ink cartridges are genuine HP ink cartridges. Print quality troubleshooting Try the solutions in this did not solve the issue, try the next solution. NOTE: HP cannot guarantee the quality or reliability of the electromagnetic fields. If this...
User Guide
Page 108
...the ink cartridge. Do not remove the depleted cartridge until you have noticed poor print quality, clean the printhead. If this did not solve the issue, try the next solution. However, printing with one or more depleted cartridges. This can happen if the paper is too close to the printhead ... new cartridges, see Clean the printhead. If a color cartridge is depleted, output is set up and in grayscale. If this did not solve the issue, try the next solution. 104 Solve a problem Leaving one or more cartridge slots empty for planning purposes only.
...the ink cartridge. Do not remove the depleted cartridge until you have noticed poor print quality, clean the printhead. If this did not solve the issue, try the next solution. However, printing with one or more depleted cartridges. This can happen if the paper is too close to the printhead ... new cartridges, see Clean the printhead. If a color cartridge is depleted, output is set up and in grayscale. If this did not solve the issue, try the next solution. 104 Solve a problem Leaving one or more cartridge slots empty for planning purposes only.
User Guide
Page 109
...to print in a cool, dry place. This prevents the photo paper from curling. In this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution: HP recommends that is set to use immediately. If this case, there is not a problem with the printer, print settings... Photo Paper is not necessary. Print quality troubleshooting 105 For best results when printing images, use HP Advanced Photo Paper. NOTE: For this did not solve the issue, try the next solution. Or, check to see : Select print media Cause: The wrong kind of paper loaded in the input...
...to print in a cool, dry place. This prevents the photo paper from curling. In this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution: HP recommends that is set to use immediately. If this case, there is not a problem with the printer, print settings... Photo Paper is not necessary. Print quality troubleshooting 105 For best results when printing images, use HP Advanced Photo Paper. NOTE: For this did not solve the issue, try the next solution. Or, check to see : Select print media Cause: The wrong kind of paper loaded in the input...
User Guide
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...Step 3: Check to the printer. Run the Print Wireless Network Test For wireless networking issues, run the Print Wireless Network Test. TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that might help retrieve this information for some systems. To use... this tool, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in the Quick Links section. (At this time, this order: router...
...Step 3: Check to the printer. Run the Print Wireless Network Test For wireless networking issues, run the Print Wireless Network Test. TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that might help retrieve this information for some systems. To use... this tool, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in the Quick Links section. (At this time, this order: router...
User Guide
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..., then wireless connectivity is on and which wireless network your computer is actively connected to the correct network. If you can also use the HP Network Assistant for help in setting up the printer for wireless communication. jumpid=reg_R1002_USEN. (This Web site is only available in English.) Step ...For more information, click the Help button in the window. You need this to connect to the same network as there might be a hardware issue with either your AirPort connection, click System Preferences in the Dock, and then click Network. TIP: If you are able to access the Internet...
..., then wireless connectivity is on and which wireless network your computer is actively connected to the correct network. If you can also use the HP Network Assistant for help in setting up the printer for wireless communication. jumpid=reg_R1002_USEN. (This Web site is only available in English.) Step ...For more information, click the Help button in the window. You need this to connect to the same network as there might be a hardware issue with either your AirPort connection, click System Preferences in the Dock, and then click Network. TIP: If you are able to access the Internet...
User Guide
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...network. On the printer control panel, touch Product Updates. (ePrint), touch Settings, and then touch 2. If you have already successfully installed HP software and experience problems-check the following steps: 1. To update the printer, complete the following : • If you the latest ..., see printer status on your computer The firewall might be preventing your computer. Many security software vendors provide updates that correct known issues and provide the latest defenses against new security threats. • If your firewall has "High", "Medium", or "Low" security...
...network. On the printer control panel, touch Product Updates. (ePrint), touch Settings, and then touch 2. If you have already successfully installed HP software and experience problems-check the following steps: 1. To update the printer, complete the following : • If you the latest ..., see printer status on your computer The firewall might be preventing your computer. Many security software vendors provide updates that correct known issues and provide the latest defenses against new security threats. • If your firewall has "High", "Medium", or "Low" security...
User Guide
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...Make sure JavaScript and cookies are on the printer control panel. Troubleshoot installation issues TIP: You can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems Hardware installation suggestions Check the printer...Attention light is blinking, check for information and utilities that can visit the HP online support website at the command prompt (Windows): C:\Ping 123.123.123.123 - Troubleshoot installation issues 145 Check your web browser. Or - If a reply appears, the ...
...Make sure JavaScript and cookies are on the printer control panel. Troubleshoot installation issues TIP: You can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems Hardware installation suggestions Check the printer...Attention light is blinking, check for information and utilities that can visit the HP online support website at the command prompt (Windows): C:\Ping 123.123.123.123 - Troubleshoot installation issues 145 Check your web browser. Or - If a reply appears, the ...
User Guide
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... can waste ink and shorten the life of the cartridges. To clean the printhead from Toolbox (Windows) 1. For more information, see HP support. There are experiencing problems with printing, you might have a problem with the printhead. If print quality still seems poor after cleaning... persist after you complete both stages of cleaning, try aligning the printer. Some noise might need to do so for resolving print quality issues. Touch Tools, and then select Clean Printhead. Click Printer Preferences, click Maintenance Tasks, and then click Clean Printheads. 3. Each stage ...
... can waste ink and shorten the life of the cartridges. To clean the printhead from Toolbox (Windows) 1. For more information, see HP support. There are experiencing problems with printing, you might have a problem with the printhead. If print quality still seems poor after cleaning... persist after you complete both stages of cleaning, try aligning the printer. Some noise might need to do so for resolving print quality issues. Touch Tools, and then select Clean Printhead. Click Printer Preferences, click Maintenance Tasks, and then click Clean Printheads. 3. Each stage ...
User Guide
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...white paper into the main input tray. 2. Open Toolbox. For more information, see To open the embedded web server. 2. For more information, see HP Utility (Mac OS X). 2. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section. 3. Click Align Printhead and follow the... feature when the printer status page shows streaking or white lines through any of the blocks of color or if you are having print quality issues with your printouts. For more information, see To open the embedded web server. 2. Reinstall the printhead NOTE: This procedure should only be...
...white paper into the main input tray. 2. Open Toolbox. For more information, see To open the embedded web server. 2. For more information, see HP Utility (Mac OS X). 2. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section. 3. Click Align Printhead and follow the... feature when the printer status page shows streaking or white lines through any of the blocks of color or if you are having print quality issues with your printouts. For more information, see To open the embedded web server. 2. Reinstall the printhead NOTE: This procedure should only be...