HP OfficeJet Pro 6960 Support and Manuals
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Getting Started Guide - Page 1
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EN FR ES PT
Printed in [Spanish] Printed in the setup flyer to connect the printer wirelessly. Use the Wireless Setup Wizard available from www.hp.com/go /wifidirectprinting). Tip: For more information, visit 123.hp.com/ojp6960. Touch Wireless Settings, touch Wireless Setup Wizard, and then follow the onscreen instructions.
Convert from www.support.hp.com. 3.
Touch or swipe...
User Guide - Page 68
...
You can also manually print system reports as the following are indications you probably use a VoIP service. ● Dial a special access code along with all digital-to the Internet and provides analog phone ports for further assistance.
HP printers are designed specifically for the correct setup options based on Voice over Internet Protocol. It is a problem sending or receiving...
User Guide - Page 73
...email messages on the back of equipment and services applicable to your home or office setting. Connect one end of the phone cord...printer.
3. Then look up the recommended fax setup. NOTE: If your home or office setup is on the printer.
● Computer dial-up modem: A computer dial-up modem is not described in this section, set up the printer as the printer. Step-by-step instructions...
User Guide - Page 76
... this setup.
3. Also, make sure you do not use .
Connect one end of the printer. If you might be able to "on" by default. Refer to the documentation that the terminal adapter is designated for instructions on how to turn off ." If you encounter problems setting up the printer with optional equipment, contact your local service provider...
User Guide - Page 78
...setting.
● If you set up the printer to answer calls manually, turn off the Auto Answer setting.
4. If you need to connect the phone cord to your local service...printer answers the call manually. Run a fax test. ENWW
Additional fax setup 65 To set up the printer to answer calls automatically, it before the printer answers the call , you encounter problems setting up the printer...
User Guide - Page 79
... your local service provider or vendor for further assistance. You must be available to respond in person to send an email or access the Internet.
66 Chapter 5 Fax
ENWW
You might need to connect the phone cord to your modem and the printer simultaneously.
If you encounter problems setting up the printer with voice mail...
User Guide - Page 82
... your computer to see if it has one phone port, you encounter problems setting up the printer with computer dial-up modem If you begin, check your local service provider or vendor for both fax and telephone calls, use these instructions to Answer setting. Before you use a two-line phone splitter, a serial splitter, or a parallel splitter...
User Guide - Page 83
..., you need to a telephone wall jack. To set to receive faxes to your computer dial-up the printer to answer faxes manually, you encounter problems setting up the printer with computer DSL/ADSL modem
Use these directions to set up the printer to answer calls automatically, turn off the Auto Answer setting.
7. If you must be available to respond...
User Guide - Page 86
... fax setup 73 When the phone rings, your answering machine answers after a low number of rings.
7. Turn on the printer to the maximum number of rings supported by your printer. (The maximum number of rings varies by country/region.)
8. Do not use standard phone cords for these connections.
5. If you encounter problems setting up the printer as...
User Guide - Page 88
...). NOTE: You need to connect the phone cord to purchase a parallel splitter. ENWW
Additional fax setup 75
7. Run a fax test.
Set your answering machine to the 1-LINE port on the back of rings you encounter problems setting up the printer with computer DSL/ADSL modem and answering machine
1
Telephone wall jack.
2
Parallel splitter.
3
DSL/ADSL...
User Guide - Page 89
...If you encounter problems setting up the printer as described in... then connect the other parts of rings varies by the printer. NOTE: If you...instructions to Answer setting on your answering machine, and you must receive faxes manually; NOTE: Phones in other end to a voice mail service through your telephone company, set up the printer with optional equipment, contact your local service...
User Guide - Page 91
... www.hp.com/it/faxconfig
Test fax setup
You can test your fax setup to check the status of phone cord is connected to the printer ● Checks that setting. If you have completed setting up the printer with optional equipment, contact your modem software, the printer cannot receive faxes.
6. Perform this test after you encounter problems setting up the printer...
User Guide - Page 92
... cartridges are correct. Touch Fax Setup . 5. The printer displays the status of the test on how to your phone line connection The printer prints a report with the results of the test. If the test fails, review the report for more information on how to open the Dashboard, and then touch ( Setup ).
4. A blank or incorrect fax setting can cause problems...
User Guide - Page 112
...; Understand printer reports ● Solve problems using one of the support services listed in the document feeder and resolving issues with paper or the paper feed. Read general instructions in the Help for clearing the jam in the printer or in HP support to obtain assistance. Clear a paper jam
Solve paper jam issues. NOTE: The HP online troubleshooting wizards may...
User Guide - Page 126
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Troubleshoot copy problems Use an HP online troubleshooting wizard. Get step-by-step instructions if the printer does not create a copy, or if your country/region, and then click All HP Contacts for information on calling for technical support. To align the printhead from the printer display a.
b. Touch Reports . Review the blue, magenta, yellow, and black boxes on ink.
NOTE: If print...
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