Getting Started Guide
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....11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information... prepares the printer and cartridges for printing, and in the documentation that comes with the printer. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use this printer to qualified service personnel. 9. Use only the...
....11) communication 18 Solve setup problems...20 Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information... prepares the printer and cartridges for printing, and in the documentation that comes with the printer. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use this printer to qualified service personnel. 9. Use only the...
Getting Started Guide
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... a distinctive ring service or to obtain a separate telephone line for your telephone wall printer, HP recommends that you use the phone cord that you encounter problems setting up the printer with the 1. When you cannot receive faxes automatically. HP recommends that you request double or triple rings for faxing, you subscribe to this...
... a distinctive ring service or to obtain a separate telephone line for your telephone wall printer, HP recommends that you use the phone cord that you encounter problems setting up the printer with the 1. When you cannot receive faxes automatically. HP recommends that you request double or triple rings for faxing, you subscribe to this...
Getting Started Guide
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...number of phone cord is set to a higher number than the answering machine. 1. For more information about using these tools or settings, see "Problems setting up arrow or down arrow to change fax settings? Set up and use the same fax resolution and lighter/ darker settings for faxing. ...The fax test does the following tools: Printer's control panel Touch Fax on how to fix the problem and rerun the test. the Rings to a phone line. Touch right arrow , and then touch Setup. 2. HP software If you want the printer to configure this setting... ...do this: Auto Answer 1. Touch...
...number of phone cord is set to a higher number than the answering machine. 1. For more information about using these tools or settings, see "Problems setting up arrow or down arrow to change fax settings? Set up and use the same fax resolution and lighter/ darker settings for faxing. ...The fax test does the following tools: Printer's control panel Touch Fax on how to fix the problem and rerun the test. the Rings to a phone line. Touch right arrow , and then touch Setup. 2. HP software If you want the printer to configure this setting... ...do this: Auto Answer 1. Touch...
Getting Started Guide
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...faxes. Note: If you have multiple phone numbers on the same telephone line. Also, turning off error correction. Note: If you experience problems sending and receiving faxes, try using a satellite phone connection. on this setting might be resent. Select On or Off. Touch Fax Sound... this setting... ...do this setting to enable the printer to determine automatically which ring pattern it should not be changed unless you have problems sending and 4. Touch Fax Setup, and then touch Advanced Fax Setup. Touch Fax Setup, and then touch Advanced Fax Setup. 3....
...faxes. Note: If you have multiple phone numbers on the same telephone line. Also, turning off error correction. Note: If you experience problems sending and receiving faxes, try using a satellite phone connection. on this setting might be resent. Select On or Off. Touch Fax Sound... this setting... ...do this setting to enable the printer to determine automatically which ring pattern it should not be changed unless you have problems sending and 4. Touch Fax Setup, and then touch Advanced Fax Setup. Touch Fax Setup, and then touch Advanced Fax Setup. 3....
Getting Started Guide
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...the tray. 2. Windows 1. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Open HP Utility. (HP Utility is loaded in the Applications folder at the top level of the test. The printer prints a report with the results of ...Connecting an Ethernet cable turns off the printer's wireless capabilities. Click Applications on page 23. For additional troubleshooting information, see "Wireless (802.11) setup problems" on the toolbar. 5. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Set up wireless (802...
...the tray. 2. Windows 1. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Open HP Utility. (HP Utility is loaded in the Applications folder at the top level of the test. The printer prints a report with the results of ...Connecting an Ethernet cable turns off the printer's wireless capabilities. Click Applications on page 23. For additional troubleshooting information, see "Wireless (802.11) setup problems" on the toolbar. 5. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Set up wireless (802...
Getting Started Guide
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...the home printer. Follow the onscreen instructions to warm up the printer. English Solve setup problems The following steps: 1. Problems setting up the printer • Make sure you can download the HP software from outside and inside the printer. screen and that no other lights on the ...install the user guide? Insert the software CD provided with the printer into your operating system: • Windows: Select the option with problems you use the SETUP cartridges that has "Full Feature Software and Drivers" in the control panel are printer. In the screen showing recommended...
...the home printer. Follow the onscreen instructions to warm up the printer. English Solve setup problems The following steps: 1. Problems setting up the printer • Make sure you can download the HP software from outside and inside the printer. screen and that no other lights on the ...install the user guide? Insert the software CD provided with the printer into your operating system: • Windows: Select the option with problems you use the SETUP cartridges that has "Full Feature Software and Drivers" in the control panel are printer. In the screen showing recommended...
Getting Started Guide
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... does not recognize the path that the USB drivers have run the fax text but are unable to solve the problems using the suggestions provided in the CD drive, inspect the HP software CD for faxing. If you have when setting up fax for faxing. The test will fail if the ...can print a fax Step 1: Check the fax setup Check the status of the error code at HP's support website (www.hp.com/go/customercare). If you are having problems setting up fax, check the following list of possible problems and solutions: 21 Step 2: Check the list of the printer. test report to Step 2. English...
... does not recognize the path that the USB drivers have run the fax text but are unable to solve the problems using the suggestions provided in the CD drive, inspect the HP software CD for faxing. If you have when setting up fax for faxing. The test will fail if the ...can print a fax Step 1: Check the fax setup Check the status of the error code at HP's support website (www.hp.com/go/customercare). If you are having problems setting up fax, check the following list of possible problems and solutions: 21 Step 2: Check the list of the printer. test report to Step 2. English...
Getting Started Guide
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...the back of the printer. • Try connecting a working phone directly to the telephone wall jack and check for your message. You can cause faxing problems. If you hear noise, turn Error Correction Mode (ECM) off the hook. If you do not use this does not work, contact your telephone ...terminal adapter is set up modem to send email or access the Internet. • If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that is approximately 10 seconds in use or off and try faxing...
...the back of the printer. • Try connecting a working phone directly to the telephone wall jack and check for your message. You can cause faxing problems. If you hear noise, turn Error Correction Mode (ECM) off the hook. If you do not use this does not work, contact your telephone ...terminal adapter is set up modem to send email or access the Internet. • If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that is approximately 10 seconds in use or off and try faxing...
Getting Started Guide
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... instructions. 23 Click the Applications icon on page 4.) Or visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). Follow these instructions in the user guide. (For information about solving problems you are sending to your wireless network. Open HP Utility. (HP Utility is located in the Hewlett-Packard folder in the following steps...
... instructions. 23 Click the Applications icon on page 4.) Or visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). Follow these instructions in the user guide. (For information about solving problems you are sending to your wireless network. Open HP Utility. (HP Utility is located in the Hewlett-Packard folder in the following steps...
Getting Started Guide
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.... If you might have been turned on. Step 4. Reducing interference The following tips might not have accidentally connected to the wireless router. English Solve setup problems Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is weak, try moving the...
.... If you might have been turned on. Step 4. Reducing interference The following tips might not have accidentally connected to the wireless router. English Solve setup problems Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is weak, try moving the...
Getting Started Guide
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... 5. To connect to an organization's network. For more information, see "Set up Web Services" on the printer. Problems using Web Services If you are having problems using Web Services, such • If your network uses proxy settings when as Internet Explorer, Firefox, or Safari). ... the proxy • Make sure the printer is connected using Web Services, visit www.eprintcenter.com. • Make sure that meet the HP ePrint requirements. After the update has changed, you can connect the printer to your network over a Virtual Private Network (VPN) A Virtual Private...
... 5. To connect to an organization's network. For more information, see "Set up Web Services" on the printer. Problems using Web Services If you are having problems using Web Services, such • If your network uses proxy settings when as Internet Explorer, Firefox, or Safari). ... the proxy • Make sure the printer is connected using Web Services, visit www.eprintcenter.com. • Make sure that meet the HP ePrint requirements. After the update has changed, you can connect the printer to your network over a Virtual Private Network (VPN) A Virtual Private...
Getting Started Guide
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... use of the product, and does not cover any product which is inconsistent with local law, this HP Limited Warranty. If HP is covered by this Warranty Statement shall be deemed modified to HP. 8. HP shall have other problems, including those that have additional statutory rights against the seller based on -site service, may also...
... use of the product, and does not cover any product which is inconsistent with local law, this HP Limited Warranty. If HP is covered by this Warranty Statement shall be deemed modified to HP. 8. HP shall have other problems, including those that have additional statutory rights against the seller based on -site service, may also...
User Guide
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...or editorial errors or omissions contained herein. For accessibility information for HP products and services are no one can be damaged. 7. If the product does not operate normally, see Solve a problem. 8. Refer servicing to reduce risk of your operating system's accessibility... options and features. Accessibility The printer provides a number of Hewlett-Packard, except as constituting an additional warranty. HP shall not be construed as allowed under copyright...
...or editorial errors or omissions contained herein. For accessibility information for HP products and services are no one can be damaged. 7. If the product does not operate normally, see Solve a problem. 8. Refer servicing to reduce risk of your operating system's accessibility... options and features. Accessibility The printer provides a number of Hewlett-Packard, except as constituting an additional warranty. HP shall not be construed as allowed under copyright...
User Guide
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...more depleted cartridges 90 Replace the ink cartridges...90 Store printing supplies...92 Usage information collection...92 9 Solve a problem HP support...94 Obtain electronic support...95 HP support by phone...95 Before you call...96 Phone support period 96 Telephone support numbers 96 After the phone ...support period 97 General troubleshooting tips and resources 98 Solve printer problems...98 The printer shuts down unexpectedly 99 ...
...more depleted cartridges 90 Replace the ink cartridges...90 Store printing supplies...92 Usage information collection...92 9 Solve a problem HP support...94 Obtain electronic support...95 HP support by phone...95 Before you call...96 Phone support period 96 Telephone support numbers 96 After the phone ...support period 97 General troubleshooting tips and resources 98 Solve printer problems...98 The printer shuts down unexpectedly 99 ...
User Guide
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...are apparent 116 Solve fax problems...116 The fax test failed...117 Solve problems using Web Services and HP websites 129 Solve problems using Web Services 130 Solve problems using HP websites 131 Solve HP Digital Solutions problems 131 Solving HP Direct Digital Filing problems 131 Common problems...131 Unable to scan to...Unable to scan to email 133 The sharing dialog box is different after setting up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos ...
...are apparent 116 Solve fax problems...116 The fax test failed...117 Solve problems using Web Services and HP websites 129 Solve problems using Web Services 130 Solve problems using HP websites 131 Solve HP Digital Solutions problems 131 Solving HP Direct Digital Filing problems 131 Common problems...131 Unable to scan to...Unable to scan to email 133 The sharing dialog box is different after setting up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos ...
User Guide
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...Wireless Direct Printing 143 Update the printer...143 Configure your network over a Virtual Private Network (VPN 141 After resolving the problems 142 Wireless Direct Printing...142 To turn on 137 Step 2 - Run the Print Wireless Network Test 137 Advanced wireless ...to work with the printer 143 Solve printer management problems 144 Embedded web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...
...Wireless Direct Printing 143 Update the printer...143 Configure your network over a Virtual Private Network (VPN 141 After resolving the problems 142 Wireless Direct Printing...142 To turn on 137 Step 2 - Run the Print Wireless Network Test 137 Advanced wireless ...to work with the printer 143 Solve printer management problems 144 Embedded web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...
User Guide
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... the appropriate action. For accessibility information for users with the printer is accessible for Mac OS X, visit the Apple website at www.hp.com/accessibility. The printer doors, buttons, paper trays, and paper guides can be operated by using the printer with a computer running... provided with visual impairments or low vision by users with mobility impairments, the HP software functions can be available. For more details about how to use the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer ...
... the appropriate action. For accessibility information for users with the printer is accessible for Mac OS X, visit the Apple website at www.hp.com/accessibility. The printer doors, buttons, paper trays, and paper guides can be operated by using the printer with a computer running... provided with visual impairments or low vision by users with mobility impairments, the HP software functions can be available. For more details about how to use the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer ...
User Guide
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... for selecting and using paper designed for producing professional quality photos. It resists water, smears, fingerprints, and humidity. To order HP papers and other printing problems, avoid loading the following guidelines. • Always use this time, some of these papers might not be available. Go to... share. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for Products and Services and select Ink, ...
... for selecting and using paper designed for producing professional quality photos. It resists water, smears, fingerprints, and humidity. To order HP papers and other printing problems, avoid loading the following guidelines. • Always use this time, some of these papers might not be available. Go to... share. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for Products and Services and select Ink, ...
User Guide
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... not come off 35 Turn the printer off Turn the printer off , the print carriage might not return to the correct position causing problems with distilled water, then squeeze any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage...off a power strip. Remove all originals from the cloth. 4. CAUTION: If you replace any excess liquid from the document feeder tray. 2. CAUTION: HP recommends that you incorrectly turn off the printer when ink cartridges are missing. Never turn the printer off by pressing the (Power button) located on...
... not come off 35 Turn the printer off Turn the printer off , the print carriage might not return to the correct position causing problems with distilled water, then squeeze any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage...off a power strip. Remove all originals from the cloth. 4. CAUTION: If you replace any excess liquid from the document feeder tray. 2. CAUTION: HP recommends that you incorrectly turn off the printer when ink cartridges are missing. Never turn the printer off by pressing the (Power button) located on...
User Guide
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... that you are only available after you have problems scanning documents, see Solve scan problems. This section contains the following topics: • Scan to a computer • Scan to a memory card Scan to a computer To scan an original to a computer from your computer using either the HP software provided with the printer must be...
... that you are only available after you have problems scanning documents, see Solve scan problems. This section contains the following topics: • Scan to a computer • Scan to a memory card Scan to a computer To scan an original to a computer from your computer using either the HP software provided with the printer must be...
