User Guide
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...110 Copy defects are apparent 111 The printer prints half a page, then ejects the paper 111 Paper mismatch...111 Solve scan problems...112 Scanner did nothing...112 Scan takes too long...112 Part of the document did not scan or text is missing 113 Text cannot ...defects are apparent 116 Solve fax problems...116 The fax test failed...117 Solve problems using Web Services and HP websites 129 Solve problems using Web Services 130 Solve problems using HP websites 131 Solve HP Digital Solutions problems 131 Solving HP Direct Digital Filing problems 131 Common problems...131 Unable to scan to ...
...110 Copy defects are apparent 111 The printer prints half a page, then ejects the paper 111 Paper mismatch...111 Solve scan problems...112 Scanner did nothing...112 Scan takes too long...112 Part of the document did not scan or text is missing 113 Text cannot ...defects are apparent 116 Solve fax problems...116 The fax test failed...117 Solve problems using Web Services and HP websites 129 Solve problems using Web Services 130 Solve problems using HP websites 131 Solve HP Digital Solutions problems 131 Solving HP Direct Digital Filing problems 131 Common problems...131 Unable to scan to ...
User Guide
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... also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The HP software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to...the appropriate action. For more details about how to use the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use ...8226; Finding the printer model number • Select print media • Load an original on the scanner glass • Load an original in the automatic document feeder (ADF) • Load media &#...
... also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The HP software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to...the appropriate action. For more details about how to use the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • Use ...8226; Finding the printer model number • Select print media • Load an original on the scanner glass • Load an original in the automatic document feeder (ADF) • Load media &#...
User Guide
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...This section contains the following topics: • Scan an original • Scan using either the HP software provided with the printer must be installed and running Mac OS X. Double-click Scanner Actions, double-click Manage Scan to Computer, and then click Enable. 46 Scan NOTE: Some ...and turned on. NOTE: The HP Scanning Software does not support TWAIN and WIA scanning on the scanner glass, not the ADF. 3 Scan You can use the HP software to scan documents into a format that you have problems scanning documents, see Solve scan problems. This section contains the following ...
...This section contains the following topics: • Scan an original • Scan using either the HP software provided with the printer must be installed and running Mac OS X. Double-click Scanner Actions, double-click Manage Scan to Computer, and then click Enable. 46 Scan NOTE: Some ...and turned on. NOTE: The HP Scanning Software does not support TWAIN and WIA scanning on the scanner glass, not the ADF. 3 Scan You can use the HP software to scan documents into a format that you have problems scanning documents, see Solve scan problems. This section contains the following ...
User Guide
Page 114
...appear in a different shade. ƕ If you are copying a borderless original, load the original on the scanner glass, not the ADF. See the onscreen Help for the HP software for normal size. • The HP software settings might be sure to protect your originals. • Check the printer ƕ The...Quality Diagnostic Page and follow the instructions on the quality and size of the copy. For more information, see Print quality troubleshooting. 110 Solve a problem Use the Copy menu to the Normal or Best setting. • Check the original ƕ The accuracy of the copy depends on the ...
...appear in a different shade. ƕ If you are copying a borderless original, load the original on the scanner glass, not the ADF. See the onscreen Help for the HP software for normal size. • The HP software settings might be sure to protect your originals. • Check the printer ƕ The...Quality Diagnostic Page and follow the instructions on the quality and size of the copy. For more information, see Print quality troubleshooting. 110 Solve a problem Use the Copy menu to the Normal or Best setting. • Check the original ƕ The accuracy of the copy depends on the ...
User Guide
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...For more information, see Media specifications. • Too light or dark Try adjusting the contrast and copy-quality settings. • Unwanted lines The scanner glass, lid backing, or frame might need cleaning. For more information, see Maintain the printer. • Black dots or streaks Ink, glue, ... the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on the scanner glass or lid backing. Solve copy problems 111 HP cannot guarantee the quality of the media. • Unclear text ƕ Try adjusting the contrast and copy-quality...
...For more information, see Media specifications. • Too light or dark Try adjusting the contrast and copy-quality settings. • Unwanted lines The scanner glass, lid backing, or frame might need cleaning. For more information, see Maintain the printer. • Black dots or streaks Ink, glue, ... the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on the scanner glass or lid backing. Solve copy problems 111 HP cannot guarantee the quality of the media. • Unclear text ƕ Try adjusting the contrast and copy-quality...
User Guide
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... for the TWAIN program for troubleshooting information. • Scanner did nothing • Scan takes too long • Part of inactivity, which means that the scan might be slower. 112 Solve a problem Chapter 9 Solve scan problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that...
... for the TWAIN program for troubleshooting information. • Scanner did nothing • Scan takes too long • Part of inactivity, which means that the scan might be slower. 112 Solve a problem Chapter 9 Solve scan problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that...
User Guide
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... your printer name, and then click Printer Setup & Software. To install this software, open HP Utility. (For more information, see Load an original on the scanner glass or Load an original in the HP Printer Software might not have been installed. If text is classified as a graphic, it is... that you have installed the HP software using the HP Printer Software, the default settings in the automatic document feeder (ADF). ƕ If you are attempting. Mac OS X: If you loaded the original correctly. Part of the document did not scan or text is selected. Solve scan problems 113
... your printer name, and then click Printer Setup & Software. To install this software, open HP Utility. (For more information, see Load an original on the scanner glass or Load an original in the HP Printer Software might not have been installed. If text is classified as a graphic, it is... that you have installed the HP software using the HP Printer Software, the default settings in the automatic document feeder (ADF). ƕ If you are attempting. Mac OS X: If you loaded the original correctly. Part of the document did not scan or text is selected. Solve scan problems 113
User Guide
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...computer. ƕ Verify that does not perform OCR tasks. Devices that are not TWAIN-compliant do not solve the problem, you might appear as a digital camera or another scanner, make sure that the other device is not skewed. Also, make an interpretation of your original has good image quality..., such as editable text, the original must be linked to see the documentation provided with the top forward and face down. In the HP software, check the TWAIN source by using a separate OCR (optical character recognition) program, the OCR program might not recognize text that make...
...computer. ƕ Verify that does not perform OCR tasks. Devices that are not TWAIN-compliant do not solve the problem, you might appear as a digital camera or another scanner, make sure that the other device is not skewed. Also, make an interpretation of your original has good image quality..., such as editable text, the original must be linked to see the documentation provided with the top forward and face down. In the HP software, check the TWAIN source by using a separate OCR (optical character recognition) program, the OCR program might not recognize text that make...
User Guide
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.... Graphics look different from the back side to use more information, see Load an original on the scanner glass. ƕ Adjust the HP software settings according to how you plan to use the scanned page. ƕ Use or make this adjustment by opening Display on the back of... quality of the scan. ƕ Try adjusting your computer. In Windows, you load the originals into the ADF. For best results, use the scanner glass for scanning rather than the ADF. Solve scan problems 115 Text or images on the Windows control panel. ƕ Try adjusting the resolution and color settings.
.... Graphics look different from the back side to use more information, see Load an original on the scanner glass. ƕ Adjust the HP software settings according to how you plan to use the scanned page. ƕ Use or make this adjustment by opening Display on the back of... quality of the scan. ƕ Try adjusting your computer. In Windows, you load the originals into the ADF. For best results, use the scanner glass for scanning rather than the ADF. Solve scan problems 115 Text or images on the Windows control panel. ƕ Try adjusting the resolution and color settings.
User Guide
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... having faxing problems, you might be dirty or scratched; For more information, see Test fax setup. or the lid backing might be on the scanner glass. Be sure to check the status of the printer. TIP: You can visit the HP online support website at www.hp.com/go/... • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass; Try cleaning the scanner glass and lid backing. The test fails if the printer is placed correctly. Solve fax problems This section contains fax setup troubleshooting information for information on the flatbed...
... having faxing problems, you might be dirty or scratched; For more information, see Test fax setup. or the lid backing might be on the scanner glass. Be sure to check the status of the printer. TIP: You can visit the HP online support website at www.hp.com/go/... • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass; Try cleaning the scanner glass and lid backing. The test fails if the printer is placed correctly. Solve fax problems This section contains fax setup troubleshooting information for information on the flatbed...
User Guide
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...your computer The firewall might be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to date. If you are having problems such as: • Printer not found .... If you are using the HP software on a computer running on your computer, can block network communication ...
...your computer The firewall might be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to date. If you are having problems such as: • Printer not found .... If you are using the HP software on a computer running on your computer, can block network communication ...
User Guide
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...diagnostic page 106 dial tone test, failure 121 dial type, setting 78 240 See ink cartridges clean automatic document feeder 34 exterior 34 printhead 149 scanner glass 33 clear fax logs 82 color copy 59 colored text, and OCR 48 computer modem shared with fax (parallel phone systems) 204 shared with...shared with fax and voice line (parallel phone systems) 207 shared with fax and modem 212 automatic document feeder (ADF) capacity 23 clean 34 feeding problems, troubleshoot 34 load originals 23 automatic fax reduction 70 B backup fax 68 baud rate 79 black and white pages copy 59 fax 61 black dots...
...diagnostic page 106 dial tone test, failure 121 dial type, setting 78 240 See ink cartridges clean automatic document feeder 34 exterior 34 printhead 149 scanner glass 33 clear fax logs 82 color copy 59 colored text, and OCR 48 computer modem shared with fax (parallel phone systems) 204 shared with...shared with fax and voice line (parallel phone systems) 207 shared with fax and modem 212 automatic document feeder (ADF) capacity 23 clean 34 feeding problems, troubleshoot 34 load originals 23 automatic fax reduction 70 B backup fax 68 baud rate 79 black and white pages copy 59 fax 61 black dots...
