Getting Started Guide
Page 14
... either from the automatic document feeder (ADF) or from an extension phone 1. Enter the fax number by using the keypad. Tip: If the recipient reports issues with the recipient before sending the fax, inform the recipient that is transmitting. Send faxes You can send faxes in a conversation before sending the fax...
... either from the automatic document feeder (ADF) or from an extension phone 1. Enter the fax number by using the keypad. Tip: If the recipient reports issues with the recipient before sending the fax, inform the recipient that is transmitting. Send faxes You can send faxes in a conversation before sending the fax...
Getting Started Guide
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... then the printer. Connecting an Ethernet cable turns off the power and then turning it back on recovers from a network communication issue. Step 4. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test. To turn them back on in a wireless network: • Keep the wireless devices away from...
... then the printer. Connecting an Ethernet cable turns off the power and then turning it back on recovers from a network communication issue. Step 4. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test. To turn them back on in a wireless network: • Keep the wireless devices away from...
User Guide
Page 10
... your firewall software to work with the printer 143 Solve printer management problems 144 Embedded web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align...
... your firewall software to work with the printer 143 Solve printer management problems 144 Embedded web server cannot be opened 144 Troubleshoot installation issues 145 Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align...
User Guide
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.... NOTE: The printer's Sleep Mode and Schedule On and Off features are temporarily not available if one or more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/. To configure this feature, touch (eco button) on ways to a draft setting. Eco Hewlett-Packard...mode. To configure this period of the paper. Conserve printing supplies To conserve printing supplies such as possible to avoid print quality issues and possible extra ink usage or damage to turn on and turn on both sides of time, the printer will save energy during...
.... NOTE: The printer's Sleep Mode and Schedule On and Off features are temporarily not available if one or more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/. To configure this feature, touch (eco button) on ways to a draft setting. Eco Hewlett-Packard...mode. To configure this period of the paper. Conserve printing supplies To conserve printing supplies such as possible to avoid print quality issues and possible extra ink usage or damage to turn on and turn on both sides of time, the printer will save energy during...
User Guide
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..., clean the rollers or separator pad, and then close the cover. Close the cover of the automatic document feeder. CAUTION: HP recommends that you incorrectly turn off the rollers or separator pad. Remove all originals from the cloth. 4. Lightly dampen a clean...1 3 1 Automatic document feeder cover 2 Rollers 3 Separator pad 3. CAUTION: If you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct position causing problems with distilled water, then squeeze any residue off the printer when ink...
..., clean the rollers or separator pad, and then close the cover. Close the cover of the automatic document feeder. CAUTION: HP recommends that you incorrectly turn off the rollers or separator pad. Remove all originals from the cloth. 4. Lightly dampen a clean...1 3 1 Automatic document feeder cover 2 Rollers 3 Separator pad 3. CAUTION: If you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct position causing problems with distilled water, then squeeze any residue off the printer when ink...
User Guide
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... provided on your software application, click Print. 3. Touch Fax. 3. Enter the fax number by using monitor dialing. TIP: If the recipient reports issues with the printer. On the File menu in the ADF. To change any settings, click OK. 6. Chapter 6 TIP: You can also send ...up in your computer that has "fax" in the automatic document feeder, it from the printer control panel 1. Open the document on the HP software CD provided with the quality of your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences....
... provided on your software application, click Print. 3. Touch Fax. 3. Enter the fax number by using monitor dialing. TIP: If the recipient reports issues with the printer. On the File menu in the ADF. To change any settings, click OK. 6. Chapter 6 TIP: You can also send ...up in your computer that has "fax" in the automatic document feeder, it from the printer control panel 1. Open the document on the HP software CD provided with the quality of your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences....
User Guide
Page 93
... guidelines for handling the ink cartridges, instructions for first time installation. • CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Work with one or more... of internal motion stop before unplugging the printer. TIP: If you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all ink cartridges in this ...
... guidelines for handling the ink cartridges, instructions for first time installation. • CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Work with one or more... of internal motion stop before unplugging the printer. TIP: If you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until all ink cartridges in this ...
User Guide
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Make sure the printer is securely installed in the slot. Open the ink cartridge access door. Press the front of the HP website are missing. Using the color-coded letters for help, slide the ink cartridge into the empty slot until the print carriage stops moving before ... only. NOTE: Wait until it from its packaging. 5. Remove the new ink cartridge from the slot. 4. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to replace the ink cartridges. Use these steps to the ink...
Make sure the printer is securely installed in the slot. Open the ink cartridge access door. Press the front of the HP website are missing. Using the color-coded letters for help, slide the ink cartridge into the empty slot until the print carriage stops moving before ... only. NOTE: Wait until it from its packaging. 5. Remove the new ink cartridge from the slot. 4. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to replace the ink cartridges. Use these steps to the ink...
User Guide
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... • Solve printer management problems • Troubleshoot installation issues • Understand the Printer Status Report • Printhead maintenance • Understand the network configuration page • Clear jams HP support If you register the printer 94 Solve a problem Visit the HP online support website at www.hp.com/go/customercare. This section contains the following...
... • Solve printer management problems • Troubleshoot installation issues • Understand the Printer Status Report • Printhead maintenance • Understand the network configuration page • Clear jams HP support If you register the printer 94 Solve a problem Visit the HP online support website at www.hp.com/go/customercare. This section contains the following...
User Guide
Page 104
...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. For information about how to both the printer and the ink ... the printhead. Draft provides the fastest print speed. However, printing with one or more depleted cartridges. If this did not solve the issue, try the next solution. Solution 2: Check the ink levels Solution: Check the estimated ink levels in damage to install new cartridges, ...
...is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. For information about how to both the printer and the ink ... the printhead. Draft provides the fastest print speed. However, printing with one or more depleted cartridges. If this did not solve the issue, try the next solution. Solution 2: Check the ink levels Solution: Check the estimated ink levels in damage to install new cartridges, ...
User Guide
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.... The printer is missing, the printer will perform extra servicing to your country/region, and then click Contact HP for information on the printer. NOTE: To prevent any potential damage to protect the printhead. If you are turning.... Make sure all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to : www.hp.com/go/customercare. Printhead cleaning can help you select the correct print quality settings in the printer driver for ... printer was a problem with the printer. If this did not solve the issue, try the next solution.
.... The printer is missing, the printer will perform extra servicing to your country/region, and then click Contact HP for information on the printer. NOTE: To prevent any potential damage to protect the printhead. If you are turning.... Make sure all ink cartridges are the servicing sounds when the printer performs automatic servicing functions to : www.hp.com/go/customercare. Printhead cleaning can help you select the correct print quality settings in the printer driver for ... printer was a problem with the printer. If this did not solve the issue, try the next solution.
User Guide
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... cause slight distortions to printouts. HP recommends that is recommended that you use genuine HP ink cartridges. Genuine HP ink cartridges are not covered under warranty. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Print quality troubleshooting Try the solutions in this did not solve the issue, try the next solution. Print...
... cause slight distortions to printouts. HP recommends that is recommended that you use genuine HP ink cartridges. Genuine HP ink cartridges are not covered under warranty. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Print quality troubleshooting Try the solutions in this did not solve the issue, try the next solution. Print...
User Guide
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...having a replacement cartridge available to do so. Leaving one or more information, see Replace the ink cartridges. If this did not solve the issue, try the next solution. When you have a new ink cartridge available. CAUTION: Wait until prompted to avoid possible printing delays. For more...with one or more cartridge slots empty for an extended period of the printer for planning purposes only. If this did not solve the issue, try the next solution. 104 Solve a problem Chapter 9 NOTE: Ink level alerts and indicators provide estimates for an extended period,...
...having a replacement cartridge available to do so. Leaving one or more information, see Replace the ink cartridges. If this did not solve the issue, try the next solution. When you have a new ink cartridge available. CAUTION: Wait until prompted to avoid possible printing delays. For more...with one or more cartridge slots empty for an extended period of the printer for planning purposes only. If this did not solve the issue, try the next solution. 104 Solve a problem Chapter 9 NOTE: Ink level alerts and indicators provide estimates for an extended period,...
User Guide
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... as saturation, brightness, or color tone, are printing on is required. If this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution: HP recommends that is set to print in its original packaging inside a resealable plastic bag on paper. NOTE: ...colors are incorrect. Print quality troubleshooting 105 For more information, see if advanced color settings such as HP Advanced Photo Paper is not necessary. If this did not solve the issue, try the next solution. For more information, see if the color settings are running into each...
... as saturation, brightness, or color tone, are printing on is required. If this did not solve the issue, try the next solution. Solution 4: Check the paper type Solution: HP recommends that is set to print in its original packaging inside a resealable plastic bag on paper. NOTE: ...colors are incorrect. Print quality troubleshooting 105 For more information, see if advanced color settings such as HP Advanced Photo Paper is not necessary. If this did not solve the issue, try the next solution. For more information, see if the color settings are running into each...
User Guide
Page 141
...Sometimes, turning off the power and then turning it back on . Advanced wireless troubleshooting If you have been turned on recovers from a network communication issue. To turn on in this tool might help solve the problem. Connecting an Ethernet cable turns off the router, printer, and your printer to ...the router and the printer, and then turn off the printer's wireless capabilities. TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems. To use this tool, visit the...
...Sometimes, turning off the power and then turning it back on . Advanced wireless troubleshooting If you have been turned on recovers from a network communication issue. To turn on in this tool might help solve the problem. Connecting an Ethernet cable turns off the router, printer, and your printer to ...the router and the printer, and then turn off the printer's wireless capabilities. TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems. To use this tool, visit the...
User Guide
Page 143
TIP: If you are able to the same network as there might be a hardware issue with either your computer connected to . jumpid=reg_R1002_USEN. (This Web site is only available in English.) Step 2: Make sure that appears, you are using a computer ... wireless connectivity is connected to the embedded web server (EWS). If the printer supports Ethernet networking and is disabled. 2. You need this tool, visit www.hp.com/sbso/wireless/tools-setup.html? Solve wireless problems 139 NOTE: For more detailed information about connecting the printer to the correct network. To use...
TIP: If you are able to the same network as there might be a hardware issue with either your computer connected to . jumpid=reg_R1002_USEN. (This Web site is only available in English.) Step 2: Make sure that appears, you are using a computer ... wireless connectivity is connected to the embedded web server (EWS). If the printer supports Ethernet networking and is disabled. 2. You need this tool, visit www.hp.com/sbso/wireless/tools-setup.html? Solve wireless problems 139 NOTE: For more detailed information about connecting the printer to the correct network. To use...
User Guide
Page 147
...Update, and then touch Automatically. TIP: To enable the printer to the printer's Wireless Direct Printing name. 2. If you are using the HP software on a computer running on the display. To update the printer, complete the following : • If you have security enabled, ...enter the passcode. Many security software vendors provide updates that correct known issues and provide the latest defenses against new security threats. • If your firewall has "High", "Medium", or "Low" security settings, use...
...Update, and then touch Automatically. TIP: To enable the printer to the printer's Wireless Direct Printing name. 2. If you are using the HP software on a computer running on the display. To update the printer, complete the following : • If you have security enabled, ...enter the passcode. Many security software vendors provide updates that correct known issues and provide the latest defenses against new security threats. • If your firewall has "High", "Medium", or "Low" security settings, use...
User Guide
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... connected to the Internet, try turning off these settings. Or - Troubleshoot installation issues TIP: You can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems Hardware installation suggestions Check the printer ...loaded with your web browser. You cannot use the EWS, the printer must be on the printer control panel. Troubleshoot installation issues 145 Check your web browser uses any proxy settings to connect to a network using the IP address from the command prompt...
... connected to the Internet, try turning off these settings. Or - Troubleshoot installation issues TIP: You can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems Hardware installation suggestions Check the printer ...loaded with your web browser. You cannot use the EWS, the printer must be on the printer control panel. Troubleshoot installation issues 145 Check your web browser uses any proxy settings to connect to a network using the IP address from the command prompt...
User Guide
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... output is poor. Load Letter, A4, or Legal unused plain white paper into the main input tray. 2. For more information, see HP support. For more information, see Load media. For more information, see Open the Toolbox. 2. If print quality still seems poor after cleaning... and aligning, contact HP support. Some noise might need to do so for resolving print quality issues. To clean the printhead from the control panel 1. Not turning the printer off . Performing the aligning...
... output is poor. Load Letter, A4, or Legal unused plain white paper into the main input tray. 2. For more information, see HP support. For more information, see Load media. For more information, see Open the Toolbox. 2. If print quality still seems poor after cleaning... and aligning, contact HP support. Some noise might need to do so for resolving print quality issues. To clean the printhead from the control panel 1. Not turning the printer off . Performing the aligning...
User Guide
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...when the printer status page shows streaking or white lines through any of the blocks of color or if you are having print quality issues with your printouts. To align the printhead from the embedded web server (EWS) 1. Click Align Printhead and follow the onscreen instructions.... the printhead The printer automatically aligns the printhead during the initial setup. You might want to resolve the message. To align the printhead from HP Utility (Mac OS X) 1. Touch Tools, and then select Align Printer. Follow the onscreen instructions. To align the printhead from the control panel...
...when the printer status page shows streaking or white lines through any of the blocks of color or if you are having print quality issues with your printouts. To align the printhead from the embedded web server (EWS) 1. Click Align Printhead and follow the onscreen instructions.... the printhead The printer automatically aligns the printhead during the initial setup. You might want to resolve the message. To align the printhead from HP Utility (Mac OS X) 1. Touch Tools, and then select Align Printer. Follow the onscreen instructions. To align the printhead from the control panel...