HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
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Question posted by milleNOBA on November 12th, 2013
Paper Jams When Faxing On Hp Officejet 8600
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Current Answers
Answer #1: Posted by DreadPirateRoberts on December 20th, 2013 1:24 PM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will walk you through clearing a paper jam
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 6
... only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address
• Outgoing SMTP server information
• An active Internet connection
Finding email settings
If you are needed. No special drivers or software are setting up Scan to Email or Fax to view your HP ePrint job status, manage your HP ePrint printer queue...
User Guide - Page 5
...HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 15 Control-panel display icons 15 Change printer settings...18 Select the mode...18 Change printer settings 18 Finding the printer model number 19 Select print media...19 Recommended papers for printing and copying 19 Recommended papers... cards and photo paper 26 Load custom-size media...27 Insert a memory device...28 Install the ...
User Guide - Page 9
...Copy defects are apparent 111 The printer prints half a page, then ejects the paper 111 Paper mismatch...111
Solve scan problems...112 Scanner did nothing...112 Scan takes too long......up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133
Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos on the memory device ...
User Guide - Page 10
... 145
Hardware installation suggestions 145 HP software installation suggestions 146 Solve network problems 146 Understand the Printer Status Report 147 Printhead maintenance...149 Clean the printhead...149 Align the printhead...150 Reinstall the printhead...150 Understand the network configuration page 152 Clear jams...154 Clear paper jams...154 Avoid paper jams...157
A Technical information...
User Guide - Page 18
... lit when the 802.11 wireless feature is on the display, see Finding the printer model number. For more information, see Control-panel display icons. HP Officejet Pro 8600
1
2
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9 8
Label 1 2
3 4 5 6 7 8 9
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Name and Description Home button: Returns to select menu options. Help button: Opens the Help menu. Control-panel display: Touch the screen to...
User Guide - Page 19
... display icons. Help button: Opens the Help menu. Right arrow button: Navigates through settings in the menus.
The signal strength is for wireless communication.
HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium
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Label 1 2 3
4 5 6 7 8
Name and Description Wireless icon: The icon is lit when the 802.11 wireless feature is on the display, see Set...
User Guide - Page 21
...not need to replace cartridges until prompted to avoid possible printing delays. HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium models
Displays the status of your printing choices. For more ... Answer function.
When you can see Set the answer mode (Auto answer).
HP Officejet Pro 8600 model
Displays a screen where you receive a low-ink warning message, consider...
User Guide - Page 55
... by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
In addition, you to one or more email addresses for easy sharing and storage, or you can forward faxes through email-allowing you can configure specific scan settings for multiple users over a network. HP Digital Fax Never lose important faxes misplaced within a stack of paper pages again! HP Direct Digital Filing HP Direct...
User Guide - Page 56
... are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address • Outgoing SMTP server information • An active Internet connection
52
HP Digital Solutions NOTE: HP Direct Digital Filing does not support Active Directory. TIP: If you would like to set up HP Digital Solutions using Fax to PC or Fax to Mac. Chapter...
User Guide - Page 60
... email messages sent from the printer, as well as email attachments (Fax to the Email Address Book, complete the following steps: 1.
NOTE: Fax to the network folder is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
Received faxes are printed instead of being saved.
56
HP Digital Solutions Chapter 4
3. The entry is added to Email. NOTE...
User Guide - Page 61
... (ADF). 2. To open the EWS automatically, make sure
the link to the network folder is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. On the Home tab, click Fax to edit HP Digital Fax settings. Use the HP Digital Solutions
To use . 4. Change any scan settings, and then touch Start Scan.
When you have entered the...
User Guide - Page 62
... might take some time, depending on the scanner glass or Load an original in the ADF. Change any black-and-white faxes that you receive print, by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
58
HP Digital Solutions
Chapter 4
1. On the control-panel display, select the name that you have specified: • If you are using...
User Guide - Page 102
...you correct many programs when you can install it as the default in the Print & Fax preferences of the text or graphics is turned on. When the printer is not selected...; For a paper jam, see Solve
paper-feed problems.
•
(Power button) light is connected firmly to the printer. Solve printer problems
TIP: You can visit the HP online support website at www.hp.com/go /...
User Guide - Page 137
... box instead of the email server. Solving HP Digital Fax problems
NOTE: Fax to reject email messages larger than that the email addresses for any delivery notification failure messages from the standard, Windows sharing dialog box. For more information, see the documentation provided by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. The sharing dialog box is shared...
User Guide - Page 138
... filename of paper, load paper in the HP software.
The network folder has not been set up correctly
If you cannot send or receive faxes. For more information, see the documentation available for your operating system.
• Make sure the folder name uses only the letters or characters supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. Incorrect...
User Guide - Page 165
... • Copy specifications • Fax specifications • Scan specifications • Web Services and HP website specifications • Environmental specifications • Electrical specifications • Acoustic emission specifications • Memory device specifications
Physical specifications
Printer size (width x height x depth) • HP Officejet Pro 8600: 494 x 300 x 460 mm...
User Guide - Page 171
...
Capacity
(25 mm or 1.0 inch stacked)
Not applicable
Up to 150 sheets of plain paper (text printing)
HP Officejet Pro 8600: Up to 35 sheets of plain paper (5 mm or 0.19 inches stacked) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: Up to 50 sheets of plain paper (11 mm or 0.43 inches stacked)
Set minimum margins
The document margins must match...
User Guide - Page 173
... • Confirmation and activity reports. • CCITT/ITU Group 3 fax with automatic fax/answering machine switching. More complicated pages or higher resolution takes longer and uses..." line of gray) • Maximum scan size from glass:
HP Officejet Pro 8600: 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 216 x 356 mm (8.5 x 14 inches) •...
User Guide - Page 236
...been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes to do not need to replace cartridges until prompted to memory until the problem... printed yet or transferred to the computer. G Errors (Windows)
Fax memory full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such...
User Guide - Page 247
... 12 media supported 167
P
pages per month (duty cycle) 162
paper jams 154, 157 size, set for fax 70
paper-feed problems, troubleshoot 107
parallel phone systems answering machine setup 211 countries... locating 13 print
diagnostic page 106 double-sided 44 fax logs 82 fax reports 81 faxes 68 last fax details 83 photos from memory
devices 41 print quality report 106 printer status report 148 ...
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