Full User Guide
Page 5
... print cartridges...69 Turn off the HP All-in-One...84 12 Shop for ink supplies...85 13 Troubleshooting View the Readme file...87 Setup troubleshooting...87 Paper jams...97 Print quality troubleshooting...99 Print troubleshooting...116 Memory card troubleshooting 129 Copy troubleshooting...134 Scan troubleshooting...139 Errors...143 14 HP warranty and support Warranty...221...
... print cartridges...69 Turn off the HP All-in-One...84 12 Shop for ink supplies...85 13 Troubleshooting View the Readme file...87 Setup troubleshooting...87 Paper jams...97 Print quality troubleshooting...99 Print troubleshooting...116 Memory card troubleshooting 129 Copy troubleshooting...134 Scan troubleshooting...139 Errors...143 14 HP warranty and support Warranty...221...
Full User Guide
Page 90
...by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Disconnect the USB cable from the computer. 2. Turn off the product, wait one minute, then restart it ). Setup troubleshooting 87 Uninstall the software (... Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for the product. CAUTION: Do not connect the USB cable to Photosmart C4400 series...
...by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Disconnect the USB cable from the computer. 2. Turn off the product, wait one minute, then restart it ). Setup troubleshooting 87 Uninstall the software (... Paper jams • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer to the Readme file for the product. CAUTION: Do not connect the USB cable to Photosmart C4400 series...
Full User Guide
Page 147
... the issue. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch •...the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. For more information, see: "Clear paper jams" on page 98 Cause: The product had a paper jam. If this did not solve the ...
... the issue. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Mechanism error • Carriage blocked • Door open • Firmware revision mismatch •...the product • Solution 7: Contact HP support for service Solution 1: Clear the paper jam from the rear door Solution: Clear the paper jam from the rear door. For more information, see: "Clear paper jams" on page 98 Cause: The product had a paper jam. If this did not solve the ...
Full User Guide
Page 148
...the paper jam from one side of the printer to the other. If this did not solve the issue, try the next solution. Solution 3: Make sure the print carriage can move freely from the front Solution: Turn off the product and open the print cartridge door to a suitable power source. Errors ...145 For more information, see if the print cartridge carriage will damage the printer. Solution 4: Verify that the product is hung up on something. If this did not solve the ...
...the paper jam from one side of the printer to the other. If this did not solve the issue, try the next solution. Solution 3: Make sure the print carriage can move freely from the front Solution: Turn off the product and open the print cartridge door to a suitable power source. Errors ...145 For more information, see if the print cartridge carriage will damage the printer. Solution 4: Verify that the product is hung up on something. If this did not solve the ...
Full User Guide
Page 152
... and then turn on page 98 Cause: The product had a paper jam. Troubleshooting Mechanism error Try the following solutions to access the print carriage area. Cause: The print carriage was blocked. Errors 149 Solution 2: Remove objects that are blocking the print carriage, ...including any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam. For more information, see: "Clear paper jams" on the product again. Remove...
... and then turn on page 98 Cause: The product had a paper jam. Troubleshooting Mechanism error Try the following solutions to access the print carriage area. Cause: The print carriage was blocked. Errors 149 Solution 2: Remove objects that are blocking the print carriage, ...including any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam. For more information, see: "Clear paper jams" on the product again. Remove...
Full User Guide
Page 195
... • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Paper upside down Solution: Load paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray with the short edge forward and the print side down • Paper orientation error • Cannot load...
... • Out of paper • Paper jam or misfeed • Paper mismatch • Wrong paper width Paper upside down Solution: Load paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray with the short edge forward and the print side down • Paper orientation error • Cannot load...
Full User Guide
Page 196
... you removed the rear door to resolve the issue. Troubleshooting Out of paper Try the following solutions to clear a paper jam, replace it snaps into place. Cause: The rear door was not loaded correctly. Errors 193 Gently push the door forward until the issue is resolved. •...; Solution 1: Replace the rear door • Solution 2: Make sure the paper is loaded correctly in order, with the HP Paper ...
... you removed the rear door to resolve the issue. Troubleshooting Out of paper Try the following solutions to clear a paper jam, replace it snaps into place. Cause: The rear door was not loaded correctly. Errors 193 Gently push the door forward until the issue is resolved. •...; Solution 1: Replace the rear door • Solution 2: Make sure the paper is loaded correctly in order, with the HP Paper ...
Full User Guide
Page 198
... in the tab on the product. 7. You might be cleaned. To clear a paper jam from the product. 2. Errors 195 Try to clear the paper jam from the rear door. Go to occur. 3. If prompted, choose your country/region, and then click Contact HP for torn pieces of the rear door to function properly. Gently pull the...
... in the tab on the product. 7. You might be cleaned. To clear a paper jam from the product. 2. Errors 195 Try to clear the paper jam from the rear door. Go to occur. 3. If prompted, choose your country/region, and then click Contact HP for torn pieces of the rear door to function properly. Gently pull the...
Full User Guide
Page 199
... When you are ready to print, remove only the paper you have finished printing, return any unused photo paper to continue the current job. the entire stack of power- Cause: Paper had jammed in the input tray. and connection-related error messages: • Product not found • Communication ...print setting for the print job did not match the paper type or size loaded in a cool, dry place. Press OK on a flat surface in the product. Fingerprints on photo paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging...
... When you are ready to print, remove only the paper you have finished printing, return any unused photo paper to continue the current job. the entire stack of power- Cause: Paper had jammed in the input tray. and connection-related error messages: • Product not found • Communication ...print setting for the print job did not match the paper type or size loaded in a cool, dry place. Press OK on a flat surface in the product. Fingerprints on photo paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging...
Full User Guide
Page 240
...jam 144 stalled 149 Carriage stall 200 cartridge 77 cartridges. See print cartridges choose paper 17 clean exterior 67 glass 67 lid backing 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in -One will not turn on 88 connection types supported printer... contact 222 warranty 221, 223 D declaration of conformity European Economic Area 234 default menu 7 default printer, set as 30 device no response 117 not found 197 disconnected error 190 documents edit scanned 65 scan 63 double-sided prints 40, 41 DPOF file 52 E edit ...
...jam 144 stalled 149 Carriage stall 200 cartridge 77 cartridges. See print cartridges choose paper 17 clean exterior 67 glass 67 lid backing 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in -One will not turn on 88 connection types supported printer... contact 222 warranty 221, 223 D declaration of conformity European Economic Area 234 default menu 7 default printer, set as 30 device no response 117 not found 197 disconnected error 190 documents edit scanned 65 scan 63 double-sided prints 40, 41 DPOF file 52 E edit ...
Full User Guide
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... customer support 222 phone support 222 phone support period period for support 223 238 One 129 streaks on transfers 25 labels 25 legal paper 20 letter paper 20 original 15 small-size photo paper 20 transparencies 25 M maintain print cartridge 77 maintenance align print cartridges 78 cartridges ...paper memory cards digital camera cannot read 130 e-mail photos 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart...
... customer support 222 phone support 222 phone support period period for support 223 238 One 129 streaks on transfers 25 labels 25 legal paper 20 letter paper 20 original 15 small-size photo paper 20 transparencies 25 M maintain print cartridge 77 maintenance align print cartridges 78 cartridges ...paper memory cards digital camera cannot read 130 e-mail photos 54 error message 189 file unreadable 186 HP All-in-Onecannot read 131 insert 53 photos missing 187 print DPOF file 52 print photos 52 save files to page fails 136 G glass clean 67 greeting cards, load 25 H HP JetDirect 13 HP Photosmart...
Full User Guide
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See iron-on transfers technical information copy specifications 228 paper specifications 227 print specifications 228 scan specifications 228 system requirements 227 telephone numbers, customer support 222 text cut off 126 dotted lines on scan 141 ... characters 120 not filled in 102 smooth fonts 115 transparencies load 25 specifications 227 troubleshoot fax problems 102 jams, paper 26 print quality 99 Readme file 87 setup 87 USB cable 90 troubleshooting copy 134 error messages 143 memory card 129 print 116 scan 139 two-sided prints 40, 41 U uninstall software 96...
See iron-on transfers technical information copy specifications 228 paper specifications 227 print specifications 228 scan specifications 228 system requirements 227 telephone numbers, customer support 222 text cut off 126 dotted lines on scan 141 ... characters 120 not filled in 102 smooth fonts 115 transparencies load 25 specifications 227 troubleshoot fax problems 102 jams, paper 26 print quality 99 Readme file 87 setup 87 USB cable 90 troubleshooting copy 134 error messages 143 memory card 129 print 116 scan 139 two-sided prints 40, 41 U uninstall software 96...
Basics Guide
Page 18
...one or more information on the back of the product. Cause: The USB cable was connected before you have been turned on your computer to change your computer. Connecting the USB cable before the software was not the default printer. Cause: The product and computer were not communicating with the product. Clear paper jams... USB cable, see the Setup Guide that the print cartridges are installed properly and have ink. You can cause errors. If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions...
...one or more information on the back of the product. Cause: The USB cable was connected before you have been turned on your computer to change your computer. Connecting the USB cable before the software was not the default printer. Cause: The product and computer were not communicating with the product. Clear paper jams... USB cable, see the Setup Guide that the print cartridges are installed properly and have ink. You can cause errors. If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions...