Full User Guide
Page 154
...click Start, Settings, Control Panel (or just Control Panel). 2. Do not simply delete the application files from your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 87... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...
...click Start, Settings, Control Panel (or just Control Panel). 2. Do not simply delete the application files from your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 87... (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...
Full User Guide
Page 162
... error and communications failure patch. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Scan communication errors can be caused by a mismatch in the field provided, and then press Enter. 4. To download and run the Scan Diagnostic utility to find and correct problems with...equipped with your product name and model number in the Errors 159 Go to the Utility section and download the HP Scan diagnostic utility. 6. Go to : www.hp.com and click Software and driver downloads. 2. The utility is displayed next to the component. If this did not solve the issue,...
... error and communications failure patch. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Scan communication errors can be caused by a mismatch in the field provided, and then press Enter. 4. To download and run the Scan Diagnostic utility to find and correct problems with...equipped with your product name and model number in the Errors 159 Go to the Utility section and download the HP Scan diagnostic utility. 6. Go to : www.hp.com and click Software and driver downloads. 2. The utility is displayed next to the component. If this did not solve the issue,...
Basics Guide
Page 16
...has been properly installed. Disconnect the USB cable from your software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided in -One, wait one minute, then restart it . Specific information is incomplete, or if you ...information for installation and configuration issues, and some operational topics. Uninstall the software (if you can download the software from your installation is provided for the HP All-in the Windows system tray. Restart your computer's CD-ROM drive and then start the ...
...has been properly installed. Disconnect the USB cable from your software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided in -One, wait one minute, then restart it . Specific information is incomplete, or if you ...information for installation and configuration issues, and some operational topics. Uninstall the software (if you can download the software from your installation is provided for the HP All-in the Windows system tray. Restart your computer's CD-ROM drive and then start the ...