Full User Guide
Page 9
... next photo on or off. Start Copy Black: Starts a black-and-white copy. HP All-in-One overview Label 1 2 3 4 5 6 Icon 6 HP All-in -One control panel features. Scan/Reprint: Opens the Scan/Reprint menu. When the product is off the product, and then unplug the power cord. Chapter 2 (continued) Label 11 12 Description Rear USB port...
... next photo on or off. Start Copy Black: Starts a black-and-white copy. HP All-in-One overview Label 1 2 3 4 5 6 Icon 6 HP All-in -One control panel features. Scan/Reprint: Opens the Scan/Reprint menu. When the product is off the product, and then unplug the power cord. Chapter 2 (continued) Label 11 12 Description Rear USB port...
Full User Guide
Page 71
...backing. 4. Turn on the product. 68 Maintain the HP All-in the power cord, and then turn on the product. Clean the white document backing with a soft cloth or sponge slightly moistened with a dry, soft, lint-free cloth. Plug in -One Do not place or spray liquid directly on the ...Clean the lid backing Minor debris can damage it . 5. Dry the backing with a mild soap and warm water. Turn off the product, unplug the power cord, and raise the lid. 2. Do not scrub the backing. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe...
...backing. 4. Turn on the product. 68 Maintain the HP All-in the power cord, and then turn on the product. Clean the white document backing with a soft cloth or sponge slightly moistened with a dry, soft, lint-free cloth. Plug in -One Do not place or spray liquid directly on the ...Clean the lid backing Minor debris can damage it . 5. Dry the backing with a mild soap and warm water. Turn off the product, unplug the power cord, and raise the lid. 2. Do not scrub the backing. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe...
Full User Guide
Page 83
...changing. These can damage the print cartridges). The print carriage moves to the far right side of the product. 80 Maintain the HP All-in -One 3. Before cleaning the print cartridge contacts, remove the print cartridge and verify that can damage the print cartridge or the product. ...cartridges, it will not come apart or leave fibers. You might contain contaminants that nothing is idle and silent, and then unplug the power cord from the back of the product. Wait until the print carriage is covering the print cartridge contacts, then reinstall the print cartridge. Chapter...
...changing. These can damage the print cartridges). The print carriage moves to the far right side of the product. 80 Maintain the HP All-in -One 3. Before cleaning the print cartridge contacts, remove the print cartridge and verify that can damage the print cartridge or the product. ...cartridges, it will not come apart or leave fibers. You might contain contaminants that nothing is idle and silent, and then unplug the power cord from the back of the product. Wait until the print carriage is covering the print cartridge contacts, then reinstall the print cartridge. Chapter...
Full User Guide
Page 85
Gently close the print cartridge door and plug the power cord into the back of debris might contain contaminants that will not come apart or leave fibers....in a dusty environment, a small amount of the product. When debris gets on the print cartridges, it can result in -One Chapter 11 10. Ink streaking can include dust, hair, carpet, or clothing fibers. This debris can be corrected by using ... filters are lint-free and work well for the other print cartridge. 11. Maintain the HP All-in-One 82 Maintain the HP All-in clogs, ink failure, and bad electrical connections.
Gently close the print cartridge door and plug the power cord into the back of debris might contain contaminants that will not come apart or leave fibers....in a dusty environment, a small amount of the product. When debris gets on the print cartridges, it can result in -One Chapter 11 10. Ink streaking can include dust, hair, carpet, or clothing fibers. This debris can be corrected by using ... filters are lint-free and work well for the other print cartridge. 11. Maintain the HP All-in-One 82 Maintain the HP All-in clogs, ink failure, and bad electrical connections.
Full User Guide
Page 86
...far right side of the slot. NOTE: Do not remove both print cartridges at a time. Remove and clean each print cartridge one at the same time. Maintain the HP All-in-One 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzles 1. Lightly press down on the print cartridge ...print cartridges are not docked safely when you out of the product. 3. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of paper with print cartridges 83 Place the print cartridge on . Lightly moisten a clean foam rubber swab with the swab, as...
...far right side of the slot. NOTE: Do not remove both print cartridges at a time. Remove and clean each print cartridge one at the same time. Maintain the HP All-in-One 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzles 1. Lightly press down on the print cartridge ...print cartridges are not docked safely when you out of the product. 3. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of paper with print cartridges 83 Place the print cartridge on . Lightly moisten a clean foam rubber swab with the swab, as...
Full User Guide
Page 87
Gently close the print cartridge door and plug the power cord into place. 9. Wait until the On light turns off before you push the print cartridge in firmly until it down by using the On button ... 11 8. Hold the print cartridge with the HP logo on the product. Make sure you unplug the power cord or turn off the HP All-in -One Related topics "Clean the print cartridges" on page 79 Turn off a power strip. 84 Maintain the HP All-in-One Maintain the HP All-in -One To avoid damaging the product, you must...
Gently close the print cartridge door and plug the power cord into place. 9. Wait until the On light turns off before you push the print cartridge in firmly until it down by using the On button ... 11 8. Hold the print cartridge with the HP logo on the product. Make sure you unplug the power cord or turn off the HP All-in -One Related topics "Clean the print cartridges" on page 79 Turn off a power strip. 84 Maintain the HP All-in-One Maintain the HP All-in -One To avoid damaging the product, you must...
Full User Guide
Page 91
...8226; Solution 3: Press the On button more slowly • Solution 4: Contact HP to both the product and the power adapter. Troubleshooting 1 Power connection 2 Power cord and adapter 3 Power outlet 88 Troubleshooting Plug the power cord into my computer's CD-ROM drive, nothing happens • The Minimum System ... that came with the product Solution: • Make sure the power cord is firmly connected to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that an Unknown Error has occurred • A red X appears...
...8226; Solution 3: Press the On button more slowly • Solution 4: Contact HP to both the product and the power adapter. Troubleshooting 1 Power connection 2 Power cord and adapter 3 Power outlet 88 Troubleshooting Plug the power cord into my computer's CD-ROM drive, nothing happens • The Minimum System ... that came with the product Solution: • Make sure the power cord is firmly connected to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that an Unknown Error has occurred • A red X appears...
Full User Guide
Page 92
... product might be a problem with this did not solve the issue, try the next solution. It might be a problem with the power cord provided. Go to : www.hp.com/support. Setup troubleshooting 89 Or, try the next solution. If you press the On button again during this did not solve the...technical support. CAUTION: If the product still does not turn the product off the product, and then unplug the power cord. If prompted, choose your country/region, and then click Contact HP for technical support. Press the On button once. Plug in , and then press the On button to make sure...
... product might be a problem with this did not solve the issue, try the next solution. It might be a problem with the power cord provided. Go to : www.hp.com/support. Setup troubleshooting 89 Or, try the next solution. If you press the On button again during this did not solve the...technical support. CAUTION: If the product still does not turn the product off the product, and then unplug the power cord. If prompted, choose your country/region, and then click Contact HP for technical support. Press the On button once. Plug in , and then press the On button to make sure...
Full User Guide
Page 94
Make sure the power cord is not jammed. For more information, see "Print a self-test report" on your computer. If you are using an older cable, it might need to ... print carriage is firmly connected to access the print carriage area. Setup troubleshooting 91 Open the front access door to the product and plugged into a power outlet. If you are installed. • Make sure you have a paper jam. • Check that you experience problems, the USB cable might not be replaced...
Make sure the power cord is not jammed. For more information, see "Print a self-test report" on your computer. If you are using an older cable, it might need to ... print carriage is firmly connected to access the print carriage area. Setup troubleshooting 91 Open the front access door to the product and plugged into a power outlet. If you are installed. • Make sure you have a paper jam. • Check that you experience problems, the USB cable might not be replaced...
Full User Guide
Page 95
Cause: The product and computer were not communicating with each other printers or scanners. To start it manually. If your CD-ROM drive is , and then correct the problem before attempting to install the software. I insert the ..., remove and then install the software you can start the installation from a Windows computer 1. When I received a message that came with the product again. Disconnect the power cord from your computer. After you check the connections, try restarting your computer. Cause: Your system did not meet the minimum requirements to another USB port...
Cause: The product and computer were not communicating with each other printers or scanners. To start it manually. If your CD-ROM drive is , and then correct the problem before attempting to install the software. I insert the ..., remove and then install the software you can start the installation from a Windows computer 1. When I received a message that came with the product again. Disconnect the power cord from your computer. After you check the connections, try restarting your computer. Cause: Your system did not meet the minimum requirements to another USB port...
Full User Guide
Page 96
... applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to function. Troubleshooting d. Reconnect the power cord to turn on , a software group called...
... applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to function. Troubleshooting d. Reconnect the power cord to turn on , a software group called...
Full User Guide
Page 98
... USB cable to a keyboard. • Verify that the product is not assigned to install the software. 6. The software installation will start automatically. Unplug the product power cord, and then plug it in length. • If you have several USB devices attached to your CD-ROM drive is turned on the computer screen... cable is set up properly as follows: • Unplug the USB cable and plug it in . Install the software. Verify that the USB cable and power cord are plugged in again. 3. 5.
... USB cable to a keyboard. • Verify that the product is not assigned to install the software. 6. The software installation will start automatically. Unplug the product power cord, and then plug it in length. • If you have several USB devices attached to your CD-ROM drive is turned on the computer screen... cable is set up properly as follows: • Unplug the USB cable and plug it in . Install the software. Verify that the USB cable and power cord are plugged in again. 3. 5.
Full User Guide
Page 117
...apart or leave fibers. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). Plug the power cord back in, and turn on page 57 Cause: The paper type or print quality settings were set incorrectly. Try to be cleaned. Solution 3:...• "Change copy speed or quality" on the product. 7. Dip the lint-free cloth into place. 6. Turn off the product and remove the power cord. 2. If this did not solve the issue, try the next solution. 114 Troubleshooting Make sure you have the following materials available: • A lint...
...apart or leave fibers. • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). Plug the power cord back in, and turn on page 57 Cause: The paper type or print quality settings were set incorrectly. Try to be cleaned. Solution 3:...• "Change copy speed or quality" on the product. 7. Dip the lint-free cloth into place. 6. Turn off the product and remove the power cord. 2. If this did not solve the issue, try the next solution. 114 Troubleshooting Make sure you have the following materials available: • A lint...
Full User Guide
Page 120
...solution. Cause: The wrong type of envelope was turned off . Make sure the power cord is not responding Try the following solutions to your computer • Solution 10: ...; Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . If the... sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Press the On button to avoid paper jams Solution: To avoid...
...solution. Cause: The wrong type of envelope was turned off . Make sure the power cord is not responding Try the following solutions to your computer • Solution 10: ...; Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is turned off . If the... sure the print carriage can move freely • Solution 9: Check the connection from a non-HP software application produced unexpected results. Press the On button to avoid paper jams Solution: To avoid...
Full User Guide
Page 123
Cause: The computer was no available memory in the product. Plug the power cord back in order, with the product. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is connected... the product • Solution 2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. In the HP Photosmart Software, click Settings, and then click Status. Solutions are secure, and nothing has printed several minutes after you sent a print job to the product...
Cause: The computer was no available memory in the product. Plug the power cord back in order, with the product. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is connected... the product • Solution 2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power cord. In the HP Photosmart Software, click Settings, and then click Status. Solutions are secure, and nothing has printed several minutes after you sent a print job to the product...
Full User Guide
Page 124
... not solve the problem, continue trying the remaining solutions until the issue is not corrupt. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in the input tray. If this did not solve the issue, try printing a previously saved version of the document ... in order, with the most likely solution first. Nothing happens when I try the next solution. Cause: The product was corrupt. Make sure the power cord is turned off . If it is not lit, the product is firmly connected to resolve the issue. If this did not solve the issue, ...
... not solve the problem, continue trying the remaining solutions until the issue is not corrupt. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in the input tray. If this did not solve the issue, try printing a previously saved version of the document ... in order, with the most likely solution first. Nothing happens when I try the next solution. Cause: The product was corrupt. Make sure the power cord is turned off . If it is not lit, the product is firmly connected to resolve the issue. If this did not solve the issue, ...
Full User Guide
Page 127
...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a...to resolve the issue. Troubleshooting 124 Troubleshooting For more information, see: "Print a multiple-page document in correct order. Plug the power cord back in order, with the product. Chapter 13 Cause: The computer was not communicating with the most likely solution first. The ...
...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a...to resolve the issue. Troubleshooting 124 Troubleshooting For more information, see: "Print a multiple-page document in correct order. Plug the power cord back in order, with the product. Chapter 13 Cause: The computer was not communicating with the most likely solution first. The ...
Full User Guide
Page 137
... • A borderless copy has white space around the edges Nothing happens when I try to copy Try the following solutions to the product and plugged into a power outlet. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the... I try to turn on the product. Troubleshooting Chapter 13 Copy troubleshooting Use this did not solve the issue, try the next solution. Make sure the power cord is turned off .
... • A borderless copy has white space around the edges Nothing happens when I try to copy Try the following solutions to the product and plugged into a power outlet. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the... I try to turn on the product. Troubleshooting Chapter 13 Copy troubleshooting Use this did not solve the issue, try the next solution. Make sure the power cord is turned off .
Full User Guide
Page 140
..., with the most likely solution first. Troubleshooting Solution 3: Wipe the glass and the back of the document lid Solution: Turn off the product, unplug the power cord, and then use a soft cloth to wipe the glass and the back of the image. The product interprets anything it detects on the back of...
..., with the most likely solution first. Troubleshooting Solution 3: Wipe the glass and the back of the document lid Solution: Turn off the product, unplug the power cord, and then use a soft cloth to wipe the glass and the back of the image. The product interprets anything it detects on the back of...
Full User Guide
Page 145
... image. Solutions are retained. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. 142 Troubleshooting Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to interpret the characters it sees in order...
... image. Solutions are retained. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be incomprehensible. 142 Troubleshooting Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to interpret the characters it sees in order...