Owner's Manual
Page 5
......74 Installing The Internal Dual SD Module...75 Internal SD Card...76 Removing An Internal SD Card...76 Installing An Internal SD Card...76 Integrated Storage Controller Card...76 Removing The Integrated Storage Controller Card 77 Installing The Integrated Storage Controller Card 78 Network Daughter Card...78 Removing The Network Daughter Card...78 Installing The Network Daughter Card...79 Processors...79 Removing A Processor...
......74 Installing The Internal Dual SD Module...75 Internal SD Card...76 Removing An Internal SD Card...76 Installing An Internal SD Card...76 Integrated Storage Controller Card...76 Removing The Integrated Storage Controller Card 77 Installing The Integrated Storage Controller Card 78 Network Daughter Card...78 Removing The Network Daughter Card...78 Installing The Network Daughter Card...79 Processors...79 Removing A Processor...
Owner's Manual
Page 6
... Backplane (Back 108 Control Panel...109 Removing The Control Panel (PowerEdge R720 109 Installing The Control Panel (PowerEdge R720 111 Removing The Control Panel (PowerEdge R720xd 111 Installing The Control Panel (PowerEdge R720xd 112 Removing The I/O Panel (PowerEdge R720xd 113 Installing The I/O Panel (PowerEdge R720xd 114 System Board...114 Removing The System Board...114 Installing ... Supplies...122 Troubleshooting Cooling Problems...122 Troubleshooting Cooling Fans...123 Troubleshooting System Memory...123 Troubleshooting An Internal USB Key...124 Troubleshooting An SD Card...124
... Backplane (Back 108 Control Panel...109 Removing The Control Panel (PowerEdge R720 109 Installing The Control Panel (PowerEdge R720 111 Removing The Control Panel (PowerEdge R720xd 111 Installing The Control Panel (PowerEdge R720xd 112 Removing The I/O Panel (PowerEdge R720xd 113 Installing The I/O Panel (PowerEdge R720xd 114 System Board...114 Removing The System Board...114 Installing ... Supplies...122 Troubleshooting Cooling Problems...122 Troubleshooting Cooling Fans...123 Troubleshooting System Memory...123 Troubleshooting An Internal USB Key...124 Troubleshooting An SD Card...124
Owner's Manual
Page 27
... Communication Allows you to Enabled. By default, the External Serial Connector option is set to On. Menu Item Internal USB Port Internal SD Card Port Description Allows you to Serial Device1. 27 By default, the SR-IOV Global Enable option is set to select serial communication devices... System or causing delays in the specified slot. Embedded Video Controller Allows you to associate the external serial connector to On. Internal SD Card Redundancy If set to Mirror mode, data is set the port address for console redirection and the serial device. To use console...
... Communication Allows you to Enabled. By default, the External Serial Connector option is set to On. Menu Item Internal USB Port Internal SD Card Port Description Allows you to Serial Device1. 27 By default, the SR-IOV Global Enable option is set to select serial communication devices... System or causing delays in the specified slot. Embedded Video Controller Allows you to associate the external serial connector to On. Internal SD Card Redundancy If set to Mirror mode, data is set the port address for console redirection and the serial device. To use console...
Owner's Manual
Page 71
... simple repairs as authorized in the documentation for the card. It emulates USB device(s). Replacing An SD vFlash Card 1. Installing Expansion-Card Risers CAUTION: Many repairs may only be done by Dell is a Secure Digital (SD) card that allows automation of server configuration, scripts, and imaging. Align the expansion-card riser with the product. 1. Install any attached peripherals...
... simple repairs as authorized in the documentation for the card. It emulates USB device(s). Replacing An SD vFlash Card 1. Installing Expansion-Card Risers CAUTION: Many repairs may only be done by Dell is a Secure Digital (SD) card that allows automation of server configuration, scripts, and imaging. Align the expansion-card riser with the product. 1. Install any attached peripherals...
Owner's Manual
Page 72
... instructions that is not authorized by Dell is keyed to servicing that came with the label side facing up, insert the contact-pin end of the SD card into the slot. Close the system. 7. Remove the screw securing the vFlash media unit to PowerEdge R720xd. Open the system. 3. ...Removing The vFlash Media Unit NOTE: This procedure applies only to the chassis. 4. Removing and Installing the SD vFlash Card 1. Damage due to ...
... instructions that is not authorized by Dell is keyed to servicing that came with the label side facing up, insert the contact-pin end of the SD card into the slot. Close the system. 7. Remove the screw securing the vFlash media unit to PowerEdge R720xd. Open the system. 3. ...Removing The vFlash Media Unit NOTE: This procedure applies only to the chassis. 4. Removing and Installing the SD vFlash Card 1. Damage due to ...
Owner's Manual
Page 74
...safety instructions that is not authorized by Dell is replicated from one SD card to another. Holding the tab, pull the dual SD module to remove it from the electrical outlet and peripherals. 2. Open the system. 3. Removing The Internal Dual SD Module CAUTION: Many repairs may only... is not covered by your product documentation, or as authorized in your warranty. If applicable, remove the SD card(s). 6. Replace the expansion-card riser 3 and if applicable, replace the card(s) in the riser. 8. Damage due to its electrical outlet and turn the system on the system board...
...safety instructions that is not authorized by Dell is replicated from one SD card to another. Holding the tab, pull the dual SD module to remove it from the electrical outlet and peripherals. 2. Open the system. 3. Removing The Internal Dual SD Module CAUTION: Many repairs may only... is not covered by your product documentation, or as authorized in your warranty. If applicable, remove the SD card(s). 6. Replace the expansion-card riser 3 and if applicable, replace the card(s) in the riser. 8. Damage due to its electrical outlet and turn the system on the system board...
Owner's Manual
Page 75
... not authorized by Dell is firmly seated on the system board and the dual SD module. 6. Holding the tab, push the dual SD module until it is not covered by your product documentation, or as authorized in the riser. 75 Damage due to servicing that came with the product. 1. SD card 2 4. dual SD module 5. Open the...
... not authorized by Dell is firmly seated on the system board and the dual SD module. 6. Holding the tab, push the dual SD module until it is not covered by your product documentation, or as authorized in the riser. 75 Damage due to servicing that came with the product. 1. SD card 2 4. dual SD module 5. Open the...
Owner's Manual
Page 76
... on the internal dual SD module and press inward on , including any attached peripherals. Damage due to its electrical outlet and turn the system on the card to servicing that is not authorized by Dell is not covered by your product documentation, or as directed by a ...service technician. Reconnect the system to servicing that is not authorized by Dell is not covered by your system, ensure that provides the integrated storage subsystem for an integrated controller card that the internal SD card port is keyed to its electrical outlet and turn the system on the...
... on the internal dual SD module and press inward on , including any attached peripherals. Damage due to its electrical outlet and turn the system on the card to servicing that is not authorized by Dell is not covered by your product documentation, or as directed by a ...service technician. Reconnect the system to servicing that is not authorized by Dell is not covered by your system, ensure that provides the integrated storage subsystem for an integrated controller card that the internal SD card port is keyed to its electrical outlet and turn the system on the...
Owner's Manual
Page 115
... cable and connector, follow the correct procedure when removing the mini SAS cable from the chassis. Disconnect all expansion-card risers e) integrated storage controller card f) internal dual SD module g) internal USB key (if installed) h) PCIe card holder i) cable retention bracket j) if present, support bracket NOTE: The support bracket is present on the system board...
... cable and connector, follow the correct procedure when removing the mini SAS cable from the chassis. Disconnect all expansion-card risers e) integrated storage controller card f) internal dual SD module g) internal USB key (if installed) h) PCIe card holder i) cable retention bracket j) if present, support bracket NOTE: The support bracket is present on the system board...
Owner's Manual
Page 117
...license. 3. Replace the following: a) cable retention bracket b) PCIe card holder c) integrated storage controller card d) internal USB key (if installed) e) internal dual SD module f) all cables to its electrical outlet and turn the system... on, including any attached peripherals. 9. Reconnect all expansion-card risers g) cooling-fan assembly h) cooling shroud i) power supply(s) 6. Hold the touch points and lower the system board into place. 5. For more information, see iDRAC7 User's Guide, at support.dell...
...license. 3. Replace the following: a) cable retention bracket b) PCIe card holder c) integrated storage controller card d) internal USB key (if installed) e) internal dual SD module f) all cables to its electrical outlet and turn the system... on, including any attached peripherals. 9. Reconnect all expansion-card risers g) cooling-fan assembly h) cooling shroud i) power supply(s) 6. Hold the touch points and lower the system board into place. 5. For more information, see iDRAC7 User's Guide, at support.dell...
Owner's Manual
Page 124
... failed SD card with a new SD card. 5. NOTE: Certain SD cards have been checked, see Getting Help. Enter the System Setup and ensure that is not authorized by Dell is not covered by the online or telephone service and support team. NOTE: When an SD card failure occurs, the internal dual SD module ...controller notifies the system. If the Internal SD Card Redundancy option is set to Mirror Mode in...
... failed SD card with a new SD card. 5. NOTE: Certain SD cards have been checked, see Getting Help. Enter the System Setup and ensure that is not authorized by Dell is not covered by the online or telephone service and support team. NOTE: When an SD card failure occurs, the internal dual SD module ...controller notifies the system. If the Internal SD Card Redundancy option is set to Mirror Mode in...
Owner's Manual
Page 125
...Damage due to the drive. 9. Ensure that a power cable is enabled. 11. See your warranty. Check that the Internal SD Card Port and Internal SD Card Redundancy mode is properly connected to servicing that came with the product. 1. b) Open the system. Troubleshooting An Optical Drive ...outlet and turn the system on the system and attached peripherals. 6. Read and follow the safety instructions that is not authorized by Dell is functioning properly. Troubleshooting A Tape Backup Unit CAUTION: Many repairs may only be done by a certified service technician. Try using...
...Damage due to the drive. 9. Ensure that a power cable is enabled. 11. See your warranty. Check that the Internal SD Card Port and Internal SD Card Redundancy mode is properly connected to servicing that came with the product. 1. b) Open the system. Troubleshooting An Optical Drive ...outlet and turn the system on the system and attached peripherals. 6. Read and follow the safety instructions that is not authorized by Dell is functioning properly. Troubleshooting A Tape Backup Unit CAUTION: Many repairs may only be done by a certified service technician. Try using...
Owner's Manual
Page 132
System Board Jumpers and Connectors Item Connector 1 J_PS2 2 J_SATA_CD 3 J_SATA_TBU 4 J_BP0 5 J_TBU 6 J_PS1 7 J_IDSDM 8 J_NDC 9 J_RISER_3A 10 J_RISER_3B 132 Description PSU 2 power connector Optical drive SATA connector Tape backup unit SATA connector Optical drive power connector Tape backup unit power connector PSU 1 power connector Internal dual SD module connector Network daughter card connector Riser 3 connector Riser 3 connector System Board Connectors Figure 74.
System Board Jumpers and Connectors Item Connector 1 J_PS2 2 J_SATA_CD 3 J_SATA_TBU 4 J_BP0 5 J_TBU 6 J_PS1 7 J_IDSDM 8 J_NDC 9 J_RISER_3A 10 J_RISER_3B 132 Description PSU 2 power connector Optical drive SATA connector Tape backup unit SATA connector Optical drive power connector Tape backup unit power connector PSU 1 power connector Internal dual SD module connector Network daughter card connector Riser 3 connector Riser 3 connector System Board Connectors Figure 74.
Owner's Manual
Page 137
... 4-pin, USB 2.0-compliant (PowerEdge R720) One 4-pin, USB 2.0-compliant (PowerEdge R720xd) 15-pin VGA One flash memory card slot with iDRAC7 Enterprise card NOTE: The card slot is installed on your system. Drives Optical drive (PowerEdge R720) Connectors Back NIC Serial USB Video External vFlash card (PowerEdge R720xd) Front USB Video External vFlash card (PowerEdge R720) Internal USB Internal Dual SD Module Video Video...
... 4-pin, USB 2.0-compliant (PowerEdge R720) One 4-pin, USB 2.0-compliant (PowerEdge R720xd) 15-pin VGA One flash memory card slot with iDRAC7 Enterprise card NOTE: The card slot is installed on your system. Drives Optical drive (PowerEdge R720) Connectors Back NIC Serial USB Video External vFlash card (PowerEdge R720xd) Front USB Video External vFlash card (PowerEdge R720) Internal USB Internal Dual SD Module Video Video...
Owner's Manual
Page 152
...is not detected or not installed. Either one or both the SD cards are not functioning properly. Removable Flash Media failed. Reseat the flash media. Check SD Card. See Getting Help. The SD card module is write protected. Details The user-defined power settings ...system power consumption. Action If unintended, remove the media and disable write protection. Internal Dual SD Module is offline. Check SD Card. Check SD Card. Internal Dual SD Module redundancy is write-protected by the physical latch on Removable Flash Media . RFM2002 Message Internal...
...is not detected or not installed. Either one or both the SD cards are not functioning properly. Removable Flash Media failed. Reseat the flash media. Check SD Card. See Getting Help. The SD card module is write protected. Details The user-defined power settings ...system power consumption. Action If unintended, remove the media and disable write protection. Internal Dual SD Module is offline. Check SD Card. Check SD Card. Internal Dual SD Module redundancy is write-protected by the physical latch on Removable Flash Media . RFM2002 Message Internal...
Owner's Manual
Page 153
... the power was off . If unintended, re-enable logging. If problem persists call support. 153 Reinstall the SD module and remove and reinstall SD cards. Check chassis cover. SEL0012 Message Could not create or initialize the system event log. Changes may not be overwritten...is open . SEL0008 Message Log is write-protected. Action Backup and clear log. Error Code Message Information Action Reinstall the SD module. The SD card module is disabled. Check system logs. Cycle system input power. RFM2004 Message LCD Message Details Action Failure detected on . ...
... the power was off . If unintended, re-enable logging. If problem persists call support. 153 Reinstall the SD module and remove and reinstall SD cards. Check chassis cover. SEL0012 Message Could not create or initialize the system event log. Changes may not be overwritten...is open . SEL0008 Message Log is write-protected. Action Backup and clear log. Error Code Message Information Action Reinstall the SD module. The SD card module is disabled. Check system logs. Cycle system input power. RFM2004 Message LCD Message Details Action Failure detected on . ...
Technical Guide
Page 43
DIB FI = factory install; Table 26 highlights the virtualization support for the R720xd) 2Available Q2 2012 43 PowerEdge R720 and R720xd Technical Guide By running the operating system in a virtualized environment. Operating systems vSphere® v4.1 U2 vSphere v4.1 U2... DIB = drop in Table 25 is the support for additional support or questions about running the hypervisor on an optional SD card and installing a backup copy on the R720 and R720xd is limited to a virtual environment as a guest operating system. Operating System Microsoft Windows 20031 Microsoft Windows 2003...
DIB FI = factory install; Table 26 highlights the virtualization support for the R720xd) 2Available Q2 2012 43 PowerEdge R720 and R720xd Technical Guide By running the operating system in a virtualized environment. Operating systems vSphere® v4.1 U2 vSphere v4.1 U2... DIB = drop in Table 25 is the support for additional support or questions about running the hypervisor on an optional SD card and installing a backup copy on the R720 and R720xd is limited to a virtual environment as a guest operating system. Operating System Microsoft Windows 20031 Microsoft Windows 2003...
Technical Guide
Page 45
... to simplify license management 45 PowerEdge R720 and R720xd Technical Guide OpenManage simplifies the lifecycle of a typical server lifecycle. The Integrated Dell Remote Access Controller 7 (iDRAC7) with Lifecycle Controller provides remote access to the system-whether or not there is the heart of the second generation of a non-Dell SD card Enhanced power management Electronic licensing...
... to simplify license management 45 PowerEdge R720 and R720xd Technical Guide OpenManage simplifies the lifecycle of a typical server lifecycle. The Integrated Dell Remote Access Controller 7 (iDRAC7) with Lifecycle Controller provides remote access to the system-whether or not there is the heart of the second generation of a non-Dell SD card Enhanced power management Electronic licensing...
Technical Guide
Page 46
.... iDRAC7 Enterprise is shown in iDRAC6) Part replacement Backup and restore configurations Virtual console (4 user) Virtual console chat Support for customer-supplied SD cards for the PowerEdge R720 and R720xd, and Dell also offers an option of iDRAC7 Express. A detailed feature comparison for iDRAC7 Enterprise and iDRAC7 Express is available for vFlash media iDRAC7 Enterprise...
.... iDRAC7 Enterprise is shown in iDRAC6) Part replacement Backup and restore configurations Virtual console (4 user) Virtual console chat Support for customer-supplied SD cards for the PowerEdge R720 and R720xd, and Dell also offers an option of iDRAC7 Express. A detailed feature comparison for iDRAC7 Enterprise and iDRAC7 Express is available for vFlash media iDRAC7 Enterprise...
Glossary
Page 6
... server which is destroyed, the snapshots have been removed. For Dell modular systems, a blade refers to control some (BMC) models of Dell AIM, an Ethernet switch in a bay in the Dell Compellent Storage Center Controller. Bootable media A CD, SD card, or USB memory key that keeps a copy of data or... instructions for its Windows-assigned drive EqualLogic PS Series) letter (such as G:) or mount point. cache A fast storage area that is also used to eight physical NICs. channel In the Dell/AIM environment, one...
... server which is destroyed, the snapshots have been removed. For Dell modular systems, a blade refers to control some (BMC) models of Dell AIM, an Ethernet switch in a bay in the Dell Compellent Storage Center Controller. Bootable media A CD, SD card, or USB memory key that keeps a copy of data or... instructions for its Windows-assigned drive EqualLogic PS Series) letter (such as G:) or mount point. cache A fast storage area that is also used to eight physical NICs. channel In the Dell/AIM environment, one...
