Getting Started Guide
Page 6
... supported operating systems, see the installation and configuration documentation for the first time, see dell.com/ ossupport. Dell Software License Agreement Before using your system, read the Dell Software License Agreement that came with your operating system. Installing the Bezel Install the bezel... (optional). You must consider any media of Dell-installed software as BACKUP copies of the page. 6 For customers outside the United States, visit support.dell.com and select your system's hard drive. Press the power button on the system. The power ...
... supported operating systems, see the installation and configuration documentation for the first time, see dell.com/ ossupport. Dell Software License Agreement Before using your system, read the Dell Software License Agreement that came with your operating system. Installing the Bezel Install the bezel... (optional). You must consider any media of Dell-installed software as BACKUP copies of the page. 6 For customers outside the United States, visit support.dell.com and select your system's hard drive. Press the power button on the system. The power ...
Getting Started Guide
Page 9
...With rack latches Without rack latches Depth (includes bezel) Weight (maximum) 2.5-inch hard-drive systems 3.5-inch hard-drive systems (PowerEdge R720) 3.5-inch hard-drive systems (PowerEdge R720xd) Weight (empty) 2.5-inch hard-drive systems 3.5-inch hard-drive systems 87.3 mm (3.44 inch) 482.4 mm (18.98 inch) 444... lbs) 10.3 kg (22.7 lbs) Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Operating Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity ...
...With rack latches Without rack latches Depth (includes bezel) Weight (maximum) 2.5-inch hard-drive systems 3.5-inch hard-drive systems (PowerEdge R720) 3.5-inch hard-drive systems (PowerEdge R720xd) Weight (empty) 2.5-inch hard-drive systems 3.5-inch hard-drive systems 87.3 mm (3.44 inch) 482.4 mm (18.98 inch) 444... lbs) 10.3 kg (22.7 lbs) Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Operating Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity ...
Owner's Manual
Page 3
... Warnings 2 1 About Your System...9 Front-Panel Features And Indicators...9 LCD Panel Features...12 Home Screen...13 Setup Menu...13 View Menu...13 Diagnostic Indicators...14 Hard-Drive Indicator Patterns...16 Back-Panel Features And Indicators...16 NIC Indicator Codes...18 Power Indicator Codes...18 Other Information You May Need...20 2 Using The...
... Warnings 2 1 About Your System...9 Front-Panel Features And Indicators...9 LCD Panel Features...12 Home Screen...13 Setup Menu...13 View Menu...13 Diagnostic Indicators...14 Hard-Drive Indicator Patterns...16 Back-Panel Features And Indicators...16 NIC Indicator Codes...18 Power Indicator Codes...18 Other Information You May Need...20 2 Using The...
Owner's Manual
Page 4
... Memory Modules...48 Hard Drives...49 Removing A 2.5 Inch Hard-Drive Blank...49 Installing A 2.5 Inch Hard-Drive Blank...50 Removing A 2.5 Inch Hard-Drive Blank (Back 50 Installing A 2.5 Inch Hard-Drive Blank (Back 51 Removing A 3.5 Inch Hard-Drive Blank...51 Installing A 3.5 Inch Hard-Drive Blank...51 Removing A Hot-Swap Hard Drive...51 Installing A Hot-Swap Hard Drive...52 Removing A Hard Drive From A Hard-Drive Carrier 53 Installing A Hard Drive Into A Hard-Drive Carrier 53 Optical Drive (Optional)...54 Removing...
... Memory Modules...48 Hard Drives...49 Removing A 2.5 Inch Hard-Drive Blank...49 Installing A 2.5 Inch Hard-Drive Blank...50 Removing A 2.5 Inch Hard-Drive Blank (Back 50 Installing A 2.5 Inch Hard-Drive Blank (Back 51 Removing A 3.5 Inch Hard-Drive Blank...51 Installing A 3.5 Inch Hard-Drive Blank...51 Removing A Hot-Swap Hard Drive...51 Installing A Hot-Swap Hard Drive...52 Removing A Hard Drive From A Hard-Drive Carrier 53 Installing A Hard Drive Into A Hard-Drive Carrier 53 Optical Drive (Optional)...54 Removing...
Owner's Manual
Page 6
......91 Replacing The System Battery...91 Hard-Drive Backplane...92 Removing The Hard-Drive Backplane...93 Installing The Hard-Drive Backplane...105 Removing The Optional Hard-Drive Backplane (Back 106 Installing The Optional Hard-Drive Backplane (Back 108 Control Panel...109 Removing The Control Panel (PowerEdge R720 109 Installing The Control Panel (PowerEdge R720 111 Removing The Control Panel (PowerEdge R720xd 111 Installing The Control...
......91 Replacing The System Battery...91 Hard-Drive Backplane...92 Removing The Hard-Drive Backplane...93 Installing The Hard-Drive Backplane...105 Removing The Optional Hard-Drive Backplane (Back 106 Installing The Optional Hard-Drive Backplane (Back 108 Control Panel...109 Removing The Control Panel (PowerEdge R720 109 Installing The Control Panel (PowerEdge R720 111 Removing The Control Panel (PowerEdge R720xd 111 Installing The Control...
Owner's Manual
Page 7
... Troubleshooting A Tape Backup Unit...125 Troubleshooting A Hard Drive...126 Troubleshooting A Storage Controller...126 Troubleshooting Expansion Cards...127 Troubleshooting Processors...128 5 Using System Diagnostics...129 Dell Online Diagnostics...129 Dell Embedded System Diagnostics...129 When To Use The Embedded System Diagnostics 129 Running The Embedded System Diagnostics 129 System Diagnostic Controls...130 6 ......141 Removing LCD Messages...141 System Error Messages...141 Warning Messages...155 Diagnostic Messages...155 Alert Messages...155 9 Getting Help...157 Contacting Dell...157
... Troubleshooting A Tape Backup Unit...125 Troubleshooting A Hard Drive...126 Troubleshooting A Storage Controller...126 Troubleshooting Expansion Cards...127 Troubleshooting Processors...128 5 Using System Diagnostics...129 Dell Online Diagnostics...129 Dell Embedded System Diagnostics...129 When To Use The Embedded System Diagnostics 129 Running The Embedded System Diagnostics 129 System Diagnostic Controls...130 6 ......141 Removing LCD Messages...141 System Error Messages...141 Warning Messages...155 Diagnostic Messages...155 Alert Messages...155 9 Getting Help...157 Contacting Dell...157
Owner's Manual
Page 10
... system information such as per your need. One optional SATA DVD-ROM drive or DVD+/-RW drive. 3.5 inch hard drive systems 2.5 inch hard drive systems Up to sixteen 2.5 inch hot-swappable hard drives. Up to eight 3.5 inch hot-swappable drives. One optional 3.5 inch tape backup unit. 10 NOTE: If the ...and hold the button for more than five seconds to navigate the control panel LCD menu. NOTE: In systems supporting Dell PowerEdge Express Flash devices (PCIe SSDs), hard-drive slots 0 through 3 in F2 iDRAC setup) press and hold the system ID button for more than 15 seconds....
... system information such as per your need. One optional SATA DVD-ROM drive or DVD+/-RW drive. 3.5 inch hard drive systems 2.5 inch hard drive systems Up to sixteen 2.5 inch hot-swappable hard drives. Up to eight 3.5 inch hot-swappable drives. One optional 3.5 inch tape backup unit. 10 NOTE: If the ...and hold the button for more than five seconds to navigate the control panel LCD menu. NOTE: In systems supporting Dell PowerEdge Express Flash devices (PCIe SSDs), hard-drive slots 0 through 3 in F2 iDRAC setup) press and hold the system ID button for more than 15 seconds....
Owner's Manual
Page 12
... the menu item highlighted by pressing either the Select, Left, or Right button on PowerEdge R720. Item Indicator, Button, or Icon Description Connector 5 Hard drives 3.5 inch hard drive systems Up to twelve 3.5 inch hotswappable hard drives. 2.5 inch hard drive systems Up to twenty-four 2.5 inch hotswappable hard drives. 6 Video connector Allows you to connect a VGA display to the system. 7 USB connector 8 Information...
... the menu item highlighted by pressing either the Select, Left, or Right button on PowerEdge R720. Item Indicator, Button, or Icon Description Connector 5 Hard drives 3.5 inch hard drive systems Up to twelve 3.5 inch hotswappable hard drives. 2.5 inch hard drive systems Up to twenty-four 2.5 inch hotswappable hard drives. 6 Video connector Allows you to connect a VGA display to the system. 7 USB connector 8 Information...
Owner's Manual
Page 14
... to determine the hard drive that has an error. See Getting Help. Hard-drive indicator Condition The indicator blinks amber if a hard drive experiences an error. Option Description MAC Displays the MAC addresses for the specific issue. The diagnostic indicators on PowerEdge R720xd. The indicator... blinks amber if the system is switched off. See the System Event Log or system messages for example, a failed fan or hard drive) Corrective Action None required. If the hard drives are lit when the system...
... to determine the hard drive that has an error. See Getting Help. Hard-drive indicator Condition The indicator blinks amber if a hard drive experiences an error. Option Description MAC Displays the MAC addresses for the specific issue. The diagnostic indicators on PowerEdge R720xd. The indicator... blinks amber if the system is switched off. See the System Event Log or system messages for example, a failed fan or hard drive) Corrective Action None required. If the hard drives are lit when the system...
Owner's Manual
Page 16
... time. Drives are initialized after the system is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on . Hard-Drive Indicator Patterns Figure 6. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) NOTE: If the hard drive is turned on the right side) does not function and remains off. Back-Panel Features and Indicators-PowerEdge R720 16
... time. Drives are initialized after the system is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on . Hard-Drive Indicator Patterns Figure 6. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) NOTE: If the hard drive is turned on the right side) does not function and remains off. Back-Panel Features and Indicators-PowerEdge R720 16
Owner's Manual
Page 18
Allows you to connect up to two hot-swappable 2.5 inch hard drives. Figure 9. Link indicator is green The NIC is connected to the network. Power Indicator Codes Each AC power supply has an illuminated translucent handle...insert a vFlash media card. Item Indicator, Button, or Icon Connector 9 PCIe expansion card slots full height (4) (PowerEdge R720) PCIe expansion card slots full height (3) (PowerEdge R720xd) 10 Power supply (PSU1) 11 Power supply (PSU2) 12 Hard drives (2) (back) 13 vFlash media card slot NIC Indicator Codes Description • Two 100 Mbps/1 Gbps/10 Gbps...
Allows you to connect up to two hot-swappable 2.5 inch hard drives. Figure 9. Link indicator is green The NIC is connected to the network. Power Indicator Codes Each AC power supply has an illuminated translucent handle...insert a vFlash media card. Item Indicator, Button, or Icon Connector 9 PCIe expansion card slots full height (4) (PowerEdge R720) PCIe expansion card slots full height (3) (PowerEdge R720xd) 10 Power supply (PSU1) 11 Power supply (PSU2) 12 Hard drives (2) (back) 13 vFlash media card slot NIC Indicator Codes Description • Two 100 Mbps/1 Gbps/10 Gbps...
Owner's Manual
Page 38
PCIe card holder 4. cooling fans (6) 13. cooling shroud 5. hard-drive backplane 38 cable securing bracket 3. cooling-fan assembly 2. heat sink for processor 2 11. Figure 14. expansion-card riser 3 6. network daughter card 7. heat sink for processor 1 10. DIMMs (24) 12. expansion-card riser 1 9. expansion-card riser 2 8. Inside the System-PowerEdge R720 1.
PCIe card holder 4. cooling fans (6) 13. cooling shroud 5. hard-drive backplane 38 cable securing bracket 3. cooling-fan assembly 2. heat sink for processor 2 11. Figure 14. expansion-card riser 3 6. network daughter card 7. heat sink for processor 1 10. DIMMs (24) 12. expansion-card riser 1 9. expansion-card riser 2 8. Inside the System-PowerEdge R720 1.
Owner's Manual
Page 39
...overheated quickly, resulting in your product documentation, or as directed by a certified service technician. Inside the System-PowerEdge R720xd 1. cable securing bracket 3. hard drives (back) (2) 7. You should only perform troubleshooting and simple repairs as authorized in shutdown of the system .... Read and follow the safety instructions that is not authorized by Dell is not covered by your system with the product. Figure 15. cooling-fan assembly 2. cooling shroud 4. expansion-card riser 3 8. hard-drive backplane (back) 5. vFlash media slot 6. heat sink for processor...
...overheated quickly, resulting in your product documentation, or as directed by a certified service technician. Inside the System-PowerEdge R720xd 1. cable securing bracket 3. hard drives (back) (2) 7. You should only perform troubleshooting and simple repairs as authorized in shutdown of the system .... Read and follow the safety instructions that is not authorized by Dell is not covered by your system with the product. Figure 15. cooling-fan assembly 2. cooling shroud 4. expansion-card riser 3 8. hard-drive backplane (back) 5. vFlash media slot 6. heat sink for processor...
Owner's Manual
Page 41
... operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) NOTE: PowerEdge R720xd with 3.5 inch hard-drive configuration does not support LRDIMMs due to processor 2. 41 Each 12-socket set is organized into two sets of 12 sockets, one set per...
... operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) NOTE: PowerEdge R720xd with 3.5 inch hard-drive configuration does not support LRDIMMs due to processor 2. 41 Each 12-socket set is organized into two sets of 12 sockets, one set per...
Owner's Manual
Page 49
... an alignment key that have been tested and approved for the formatting to support hot-swap hard drive removal and insertion. When the memory module is properly seated in hotswappable hard-drive carriers that high-capacity hard drives can cause a hard drive failure. Repeat step 4 through step 7 of this procedure, checking to install the memory module in the...
... an alignment key that have been tested and approved for the formatting to support hot-swap hard drive removal and insertion. When the memory module is properly seated in hotswappable hard-drive carriers that high-capacity hard drives can cause a hard drive failure. Repeat step 4 through step 7 of this procedure, checking to install the memory module in the...
Owner's Manual
Page 50
.... Removing and Installing a 2.5 Inch Hard-Drive Blank 1. hard-drive blank 2. Insert the hard-drive blank into the hard-drive slot until it is free of the hard-drive slot. CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. Removing A 2.5 Inch Hard-Drive Blank (Back) NOTE: This procedure applies only to PowerEdge R720xd. Pull the hard-drive blank out until the release...
.... Removing and Installing a 2.5 Inch Hard-Drive Blank 1. hard-drive blank 2. Insert the hard-drive blank into the hard-drive slot until it is free of the hard-drive slot. CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. Removing A 2.5 Inch Hard-Drive Blank (Back) NOTE: This procedure applies only to PowerEdge R720xd. Pull the hard-drive blank out until the release...
Owner's Manual
Page 51
... maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. 1. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that the hard drive can be removed safely. For more information, see the documentation for removal. release button Installing A 3.5 Inch Hard-Drive Blank 1. Installing A 2.5 Inch Hard-Drive Blank (Back) NOTE: This procedure applies only to PowerEdge R720xd.
... maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. 1. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that the hard drive can be removed safely. For more information, see the documentation for removal. release button Installing A 3.5 Inch Hard-Drive Blank 1. Installing A 2.5 Inch Hard-Drive Blank (Back) NOTE: This procedure applies only to PowerEdge R720xd.
Owner's Manual
Page 52
... or contains data that is not authorized by Dell is not covered by a certified service technician. CAUTION: To maintain proper system cooling, all empty hard-drive slots must have been tested and approved for removal. 2. hard drive 3. CAUTION: Use only hard drives that your warranty. CAUTION: When a replacement hot-swappable hard drive is installed and the system is installed...
... or contains data that is not authorized by Dell is not covered by a certified service technician. CAUTION: To maintain proper system cooling, all empty hard-drive slots must have been tested and approved for removal. 2. hard drive 3. CAUTION: Use only hard drives that your warranty. CAUTION: When a replacement hot-swappable hard drive is installed and the system is installed...
Owner's Manual
Page 53
... hard-drive carrier into the hard-drive carrier with the back of holes on the hard drive with the product. 1. Removing A Hard Drive From A Hard-Drive Carrier 1. Align the screw holes on the hard-drive carrier. Damage due to lock the hard drive in the hard-drive slot, remove it. 2. Removing and Installing a Hard Drive Into a Hard-Drive Carrier 1. hard drive 3. Read and follow the safety instructions that is not authorized by Dell...
... hard-drive carrier into the hard-drive carrier with the back of holes on the hard drive with the product. 1. Removing A Hard Drive From A Hard-Drive Carrier 1. Align the screw holes on the hard-drive carrier. Damage due to lock the hard drive in the hard-drive slot, remove it. 2. Removing and Installing a Hard Drive Into a Hard-Drive Carrier 1. hard drive 3. Read and follow the safety instructions that is not authorized by Dell...
Owner's Manual
Page 54
... Dell is free of the system until it is not covered by your product documentation, or as you remove them from being pinched or crimped. 6. Slide the optical drive out of the optical-drive slot. 8. Close the system. 11. Reconnect the system to the hard-drive carrier...service technician. To release the optical drive, press and push the release tab toward the front of the optical drive. Install the cooling-fan assembly. 10. Optical Drive (Optional) Removing The Optical Drive NOTE: This procedure applies only to prevent them to PowerEdge R720. If installed, remove the front bezel...
... Dell is free of the system until it is not covered by your product documentation, or as you remove them from being pinched or crimped. 6. Slide the optical drive out of the optical-drive slot. 8. Close the system. 11. Reconnect the system to the hard-drive carrier...service technician. To release the optical drive, press and push the release tab toward the front of the optical drive. Install the cooling-fan assembly. 10. Optical Drive (Optional) Removing The Optical Drive NOTE: This procedure applies only to prevent them to PowerEdge R720. If installed, remove the front bezel...