Owner's Manual
Page 3
......22 Using The System Setup Navigation Keys...22 System Setup Options...22 System Setup Main Screen...23 System BIOS Screen...23 System Information Screen...23 Memory Settings Screen...24 Processor Settings Screen...24 SATA Settings Screen...25 Boot Settings Screen...26 Integrated Devices Screen...26 Serial Communications Screen...27 System Profile...
......22 Using The System Setup Navigation Keys...22 System Setup Options...22 System Setup Main Screen...23 System BIOS Screen...23 System Information Screen...23 Memory Settings Screen...24 Processor Settings Screen...24 SATA Settings Screen...25 Boot Settings Screen...26 Integrated Devices Screen...26 Serial Communications Screen...27 System Profile...
Owner's Manual
Page 4
... The System...37 Cooling Shroud...39 Removing The Cooling Shroud...39 Installing The Cooling Shroud...40 System Memory...40 General Memory Module Installation Guidelines 43 Mode-Specific Guidelines...44 Sample Memory Configurations...45 Removing Memory Modules...47 Installing Memory Modules...48 Hard Drives...49 Removing A 2.5 Inch Hard-Drive Blank...49 Installing A 2.5 Inch Hard-Drive Blank...
... The System...37 Cooling Shroud...39 Removing The Cooling Shroud...39 Installing The Cooling Shroud...40 System Memory...40 General Memory Module Installation Guidelines 43 Mode-Specific Guidelines...44 Sample Memory Configurations...45 Removing Memory Modules...47 Installing Memory Modules...48 Hard Drives...49 Removing A 2.5 Inch Hard-Drive Blank...49 Installing A 2.5 Inch Hard-Drive Blank...
Owner's Manual
Page 5
Removing A Cooling Fan...56 Installing A Cooling Fan...57 Removing The Cooling-Fan Assembly...57 Installing The Cooling-Fan Assembly...58 Internal USB Memory Key (Optional)...59 Replacing The Internal USB Key...59 PCIe Card Holder...59 Removing The PCIe Card Holder...60 Installing The PCIe Card Holder...61 ...
Removing A Cooling Fan...56 Installing A Cooling Fan...57 Removing The Cooling-Fan Assembly...57 Installing The Cooling-Fan Assembly...58 Internal USB Memory Key (Optional)...59 Replacing The Internal USB Key...59 PCIe Card Holder...59 Removing The PCIe Card Holder...60 Installing The PCIe Card Holder...61 ...
Owner's Manual
Page 6
...108 Control Panel...109 Removing The Control Panel (PowerEdge R720 109 Installing The Control Panel (PowerEdge R720 111 Removing The Control Panel (PowerEdge R720xd 111 Installing The Control Panel (PowerEdge R720xd 112 Removing The I/O Panel (PowerEdge R720xd 113 Installing The I/O Panel (PowerEdge R720xd 114 System Board...114 Removing The System ... System Battery...122 Troubleshooting Power Supplies...122 Troubleshooting Cooling Problems...122 Troubleshooting Cooling Fans...123 Troubleshooting System Memory...123 Troubleshooting An Internal USB Key...124 Troubleshooting An SD Card...124
...108 Control Panel...109 Removing The Control Panel (PowerEdge R720 109 Installing The Control Panel (PowerEdge R720 111 Removing The Control Panel (PowerEdge R720xd 111 Installing The Control Panel (PowerEdge R720xd 112 Removing The I/O Panel (PowerEdge R720xd 113 Installing The I/O Panel (PowerEdge R720xd 114 System Board...114 Removing The System ... System Battery...122 Troubleshooting Power Supplies...122 Troubleshooting Cooling Problems...122 Troubleshooting Cooling Fans...123 Troubleshooting System Memory...123 Troubleshooting An Internal USB Key...124 Troubleshooting An SD Card...124
Owner's Manual
Page 14
...To start the system, plug it is due to a problem with these indicators: Health indicator Condition If the system is on PowerEdge R720xd. Restart system and run embedded diagnostics (ePSA). Option Description MAC Displays the MAC addresses for the specific issue. Power Displays ... String for the system Number Displays the Asset tag or the Service tag for the specific issue. See Getting Help. Invalid memory configurations can be configured in standby, and any video output. The following section describes system conditions and possible corrective actions associated ...
...To start the system, plug it is due to a problem with these indicators: Health indicator Condition If the system is on PowerEdge R720xd. Restart system and run embedded diagnostics (ePSA). Option Description MAC Displays the MAC addresses for the specific issue. Power Displays ... String for the system Number Displays the Asset tag or the Service tag for the specific issue. See Getting Help. Invalid memory configurations can be configured in standby, and any video output. The following section describes system conditions and possible corrective actions associated ...
Owner's Manual
Page 15
... * Ambient temperature is too high. * External airflow is removed or has failed. * System cover, cooling shroud, EMI filler panel, memory- Update any required drivers for the location of the following conditions exist: * A cooling fan is obstructed. Re-seat the power supply...or system messages for the PCIe card. If the problem persists, see Getting Help. Reinstall the memory device. Memory indicator Condition The indicator blinks amber if a memory error occurs. Electrical indicator Condition example, voltage out of range or fan failure). Temperature indicator ...
... * Ambient temperature is too high. * External airflow is removed or has failed. * System cover, cooling shroud, EMI filler panel, memory- Update any required drivers for the location of the following conditions exist: * A cooling fan is obstructed. Re-seat the power supply...or system messages for the PCIe card. If the problem persists, see Getting Help. Reinstall the memory device. Memory indicator Condition The indicator blinks amber if a memory error occurs. Electrical indicator Condition example, voltage out of range or fan failure). Temperature indicator ...
Owner's Manual
Page 22
...) to the previous page till you to halt at startup. Entering System Setup 1. Press immediately after you see System Error Messages. NOTE: After installing a memory upgrade, it is booting, make are recorded but do not support UEFI and can only be installed from the UEFI boot mode. Down arrow Moves... the system to save any changes that prompts you view the main screen. Using The System Setup Navigation Keys Keys Action Up arrow Moves to dell.com/ossupport. Allows you start your system to the next field. Moves to type in a value in the selected field (if applicable) or ...
...) to the previous page till you to halt at startup. Entering System Setup 1. Press immediately after you see System Error Messages. NOTE: After installing a memory upgrade, it is booting, make are recorded but do not support UEFI and can only be installed from the UEFI boot mode. Down arrow Moves... the system to save any changes that prompts you view the main screen. Using The System Setup Navigation Keys Keys Action Up arrow Moves to dell.com/ossupport. Allows you start your system to the next field. Moves to type in a value in the selected field (if applicable) or ...
Owner's Manual
Page 23
...buttons on the system. Boot Settings Displays options to change the processor power management settings, memory frequency, and so on. System Profile Settings Displays options to specify the boot mode (BIOS...information and options related to modify UEFI and BIOS boot settings. Enables you to installed memory. It also enables or disables support for System Setup change based on the system configuration... is not available on . Menu Item System Information Memory Settings Processor Settings SATA Settings Description Displays information about the system such as speed, cache ...
...buttons on the system. Boot Settings Displays options to change the processor power management settings, memory frequency, and so on. System Profile Settings Displays options to specify the boot mode (BIOS...information and options related to modify UEFI and BIOS boot settings. Enables you to installed memory. It also enables or disables support for System Setup change based on the system configuration... is not available on . Menu Item System Information Memory Settings Processor Settings SATA Settings Description Displays information about the system such as speed, cache ...
Owner's Manual
Page 24
...enable or disable logical processors and display the number of memory installed in the system. Memory Operating Mode Specifies the memory operating mode. If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is set to disabled. Allows you to Disabled,...By default, the QPI Speed option is set the QuickPath Interconnect data rate settings. Displays the contact information of video memory. System Memory Type Displays the type of logical processors. Displays the system Service Tag. Displays the name of your system are installed...
...enable or disable logical processors and display the number of memory installed in the system. Memory Operating Mode Specifies the memory operating mode. If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is set to disabled. Allows you to Disabled,...By default, the QPI Speed option is set the QuickPath Interconnect data rate settings. Displays the contact information of video memory. System Memory Type Displays the type of logical processors. Displays the system Service Tag. Displays the name of your system are installed...
Owner's Manual
Page 25
...Allows you to enable or disable the additional hardware capabilities provided for NUMA. Processor Bus Speed Displays the bus speed of random memory access. Displays the total L2 cache. SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set ...option is set to Disabled. Displays the brand name reported by Intel. DCU Streamer Prefetcher Allows you enable or disable execute disable memory protection technology. Processor Core Speed Displays the maximum core frequency of the processor as defined by the processor. Port A Auto ...
...Allows you to enable or disable the additional hardware capabilities provided for NUMA. Processor Bus Speed Displays the bus speed of random memory access. Displays the total L2 cache. SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set ...option is set to Disabled. Displays the brand name reported by Intel. DCU Streamer Prefetcher Allows you enable or disable execute disable memory protection technology. Processor Core Speed Displays the maximum core frequency of the processor as defined by the processor. Port A Auto ...
Owner's Manual
Page 28
...for SOL. By default, the Remote Terminal Type option is set to Standard. Allows you to enable or disable the processor to set the memory patrol scrub frequency. DAPC is Demand-Based Power Management. This failsafe baud rate is set to operate in turbo boost mode. CPU Power ... Custom. By default, the C1E option is set the CPU power management. By default, the Redirection After Boot option is idle. DBPM is Dell Active Power Controller. C1E Allows you to Enabled. To use console redirection by SOL, configure the same port address for all available power states....
...for SOL. By default, the Remote Terminal Type option is set to Standard. Allows you to enable or disable the processor to set the memory patrol scrub frequency. DAPC is Demand-Based Power Management. This failsafe baud rate is set to operate in turbo boost mode. CPU Power ... Custom. By default, the C1E option is set the CPU power management. By default, the Redirection After Boot option is idle. DBPM is Dell Active Power Controller. C1E Allows you to Enabled. To use console redirection by SOL, configure the same port address for all available power states....
Owner's Manual
Page 29
... loss of the TPM. By default, the Intel TXT option is set to Off. Password Status Allows you to update the BIOS using Dell Update Package are not affected by default. By default, the Password Status option is set to Enabled. By default, the TPM Security option.... NOTE: BIOS updates using either On with Pre-boot measurements. Allows you enable or disable Intel Trusted Execution Technology. Menu Item Description Memory Operating Voltage Allows you to set the setup password. Setup Password Allows you to set to Last. 29 System Password Allows you to Disabled...
... loss of the TPM. By default, the Intel TXT option is set to Off. Password Status Allows you to update the BIOS using Dell Update Package are not affected by default. By default, the Password Status option is set to Enabled. By default, the TPM Security option.... NOTE: BIOS updates using either On with Pre-boot measurements. Allows you enable or disable Intel Trusted Execution Technology. Menu Item Description Memory Operating Voltage Allows you to set the setup password. Setup Password Allows you to set to Last. 29 System Password Allows you to Disabled...
Owner's Manual
Page 40
...PCIe card Installing The Cooling Shroud CAUTION: Many repairs may only be done by the online or telephone service and support team. System Memory Your system supports DDR3 unbuffered ECC DIMMs (ECC UDIMMs), registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs). cooling shroud 2. Align...shroud away from the electrical outlet and peripherals. 2. Figure 16. Read and follow the safety instructions that is not authorized by Dell is firmly seated. 3. It supports DDR3 and DDR3L voltage specifications. You should only perform troubleshooting and simple repairs as authorized in ...
...PCIe card Installing The Cooling Shroud CAUTION: Many repairs may only be done by the online or telephone service and support team. System Memory Your system supports DDR3 unbuffered ECC DIMMs (ECC UDIMMs), registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs). cooling shroud 2. Align...shroud away from the electrical outlet and peripherals. 2. Figure 16. Read and follow the safety instructions that is not authorized by Dell is firmly seated. 3. It supports DDR3 and DDR3L voltage specifications. You should only perform troubleshooting and simple repairs as authorized in ...
Owner's Manual
Page 41
Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) NOTE: PowerEdge R720xd with 3.5 inch hard-drive configuration does not support LRDIMMs due to processor 2. 41 In each channel, the release ...selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set is organized into four channels. Each 12-socket set per processor. NOTE: DIMMs ...
Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM, RDIMM, or LRDIMM) NOTE: PowerEdge R720xd with 3.5 inch hard-drive configuration does not support LRDIMMs due to processor 2. 41 In each channel, the release ...selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set is organized into four channels. Each 12-socket set per processor. NOTE: DIMMs ...
Owner's Manual
Page 42
Figure 17. Memory Socket Locations Memory channels are organized as follows: Processor 1 Processor 2 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. 42
Figure 17. Memory Socket Locations Memory channels are organized as follows: Processor 1 Processor 2 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. 42
Owner's Manual
Page 43
... Dual rank Dual rank Quad rank Dual rank Quad rank Dual rank Quad rank Quad rank Quad rank General Memory Module Installation Guidelines This system supports Flexible Memory Configuration, enabling the system to be populated per channel) at the speed of two UDIMMs can be identical....and sockets B1 to three dual- first in the following are installed, they will operate at a time to maximize performance. • If memory modules with different speeds are the recommended guidelines for each processor should be populated regardless of rank count. • Populate DIMM sockets only ...
... Dual rank Dual rank Quad rank Dual rank Quad rank Dual rank Quad rank Quad rank Quad rank General Memory Module Installation Guidelines This system supports Flexible Memory Configuration, enabling the system to be populated per channel) at the speed of two UDIMMs can be identical....and sockets B1 to three dual- first in the following are installed, they will operate at a time to maximize performance. • If memory modules with different speeds are the recommended guidelines for each processor should be populated regardless of rank count. • Populate DIMM sockets only ...
Owner's Manual
Page 44
...be identical and similar rule applies for example, A1 with A2, A3 with A4, A5 with black and green release tabs. Memory Mirroring Memory Mirroring offers the strongest DIMM reliability mode compared to each mode. The following sections provide additional slot population guidelines for RAS features. ... mode extends SDDC from this rank is copied to mirror the active DIMMs. In the event of the total installed physical memory. For example, in memory optimized (independent channel) mode. This ensures SDDC and multi-bit protection. x8 DRAM based DIMMs require Advanced ECC mode to...
...be identical and similar rule applies for example, A1 with A2, A3 with A4, A5 with black and green release tabs. Memory Mirroring Memory Mirroring offers the strongest DIMM reliability mode compared to each mode. The following sections provide additional slot population guidelines for RAS features. ... mode extends SDDC from this rank is copied to mirror the active DIMMs. In the event of the total installed physical memory. For example, in memory optimized (independent channel) mode. This ensures SDDC and multi-bit protection. x8 DRAM based DIMMs require Advanced ECC mode to...
Owner's Manual
Page 45
NOTE: 16 GB quad-rank RDIMMs are not supported. Memory Configurations-Single Processor System Capacity DIMM Size (in Number of (in GB) GB) DIMMs 2 2 1 4 2 2 8 2 4 12 2 6 16 2 8 4 4 24 2 12 4 6 48 4 12 8 6 96 8 12 16 6 128 16 8 ... A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in the following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines stated in this section. Table 1. NOTE: 1R, 2R and 4R in slots A9 and A11. 45 Sample...
NOTE: 16 GB quad-rank RDIMMs are not supported. Memory Configurations-Single Processor System Capacity DIMM Size (in Number of (in GB) GB) DIMMs 2 2 1 4 2 2 8 2 4 12 2 6 16 2 8 4 4 24 2 12 4 6 48 4 12 8 6 96 8 12 16 6 128 16 8 ... A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in the following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines stated in this section. Table 1. NOTE: 1R, 2R and 4R in slots A9 and A11. 45 Sample...
Owner's Manual
Page 46
... slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs must be installed in GB) GB) DIMMs 384 32 12 Table 2. Memory Configurations-Two Processors System Capacity (in GB) DIMM Size (in GB) Number of (in slots A5, A6, B5, and B6.
... slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs must be installed in GB) GB) DIMMs 384 32 12 Table 2. Memory Configurations-Two Processors System Capacity (in GB) DIMM Size (in GB) Number of (in slots A5, A6, B5, and B6.
Owner's Manual
Page 47
...memory module. 5. CAUTION: Handle each end of the socket until the memory... module pops out of the socket. 47 You should only perform troubleshooting and simple repairs as directed by the online or telephone service and support team. Turn off the system, including any memory...memory module only on either card edge, making sure not to install memory... Removing Memory Modules WARNING: The memory modules are hot to the touch for the memory modules ... on the memory module. Handle the memory modules by your... shroud. 4. Locate the appropriate memory module socket(s). Press down . ...
...memory module. 5. CAUTION: Handle each end of the socket until the memory... module pops out of the socket. 47 You should only perform troubleshooting and simple repairs as directed by the online or telephone service and support team. Turn off the system, including any memory...memory module only on either card edge, making sure not to install memory... Removing Memory Modules WARNING: The memory modules are hot to the touch for the memory modules ... on the memory module. Handle the memory modules by your... shroud. 4. Locate the appropriate memory module socket(s). Press down . ...