User's Guide
Page 7
... and other supplies...119 Resetting to factory settings...119 Troubleshooting 121 Using the printer troubleshooting software (Windows only 121 Setup troubleshooting...121 Incorrect language appears on the display...121 Power button is not lit ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software...
... and other supplies...119 Resetting to factory settings...119 Troubleshooting 121 Using the printer troubleshooting software (Windows only 121 Setup troubleshooting...121 Incorrect language appears on the display...121 Power button is not lit ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software...
User's Guide
Page 33
... desktop after installation. 1 From the Finder desktop, double-click the printer folder. 2 Double-click the icon of copies to be prompted to use. Note: Printing Preferences is installed automatically with the printer software. Use the Lexmark Service Center To • Troubleshoot the printer. • Access the printer maintenance functions. • Contact customer support. When you want...
... desktop after installation. 1 From the Finder desktop, double-click the printer folder. 2 Double-click the icon of copies to be prompted to use. Note: Printing Preferences is installed automatically with the printer software. Use the Lexmark Service Center To • Troubleshoot the printer. • Access the printer maintenance functions. • Contact customer support. When you want...
User's Guide
Page 38
...8226; Switzerland There is required. If problems occur, see "Setup troubleshooting" on the back of the printer. Note: The printer is necessary for the proper functioning of the printer. Other devices (such as a telephone or answering machine) can connect the printer with equipment such as a DSL filter) is a plug installed ... or receiving a fax. You do need to send and receive faxes. Setting up the printer 38 Warning-Potential Damage: Do not touch cables or the printer in the EXT port of the printer. Note: Do not remove the plug. 2 Connect your home (such as telephones or ...
...8226; Switzerland There is required. If problems occur, see "Setup troubleshooting" on the back of the printer. Note: The printer is necessary for the proper functioning of the printer. Other devices (such as a telephone or answering machine) can connect the printer with equipment such as a DSL filter) is a plug installed ... or receiving a fax. You do need to send and receive faxes. Setting up the printer 38 Warning-Potential Damage: Do not touch cables or the printer in the EXT port of the printer. Note: Do not remove the plug. 2 Connect your home (such as telephones or ...
User's Guide
Page 49
...; In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Tools Lexmark Wireless Setup Utility. 4 Follow the on-screen instructions, attaching the USB cable when prompted to do so.... wireless. 7 Follow the on troubleshooting specific connection types if you have configured your needs. See related topics on -screen instructions to the computer during configuration. Using Macintosh 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow ...
...; In Windows XP and earlier, click Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Tools Lexmark Wireless Setup Utility. 4 Follow the on-screen instructions, attaching the USB cable when prompted to do so.... wireless. 7 Follow the on troubleshooting specific connection types if you have configured your needs. See related topics on -screen instructions to the computer during configuration. Using Macintosh 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow ...
User's Guide
Page 50
... the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the on troubleshooting specific connection types if you do not want to use. b Choose the printer you have configured your printer. d Select the printer from the list and click Add. d Select your printer for wireless 1 Attach one type of the printer. Using the printer locally (USB) If the printer is...
... the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the on troubleshooting specific connection types if you do not want to use. b Choose the printer you have configured your printer. d Select the printer from the list and click Add. d Select your printer for wireless 1 Attach one type of the printer. Using the printer locally (USB) If the printer is...
User's Guide
Page 121
... the language that you are possible solutions. Troubleshooting 121 Troubleshooting Using the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to change the language settings of the printer. 1 From the printer control panel, press . 2 Press the ... appears on the display These are sure, press the right arrow button, and then press to printer maintenance tasks and customer support. Setup troubleshooting Incorrect language appears on the display, and then press . Try one of these methods: Method...
... the language that you are possible solutions. Troubleshooting 121 Troubleshooting Using the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to change the language settings of the printer. 1 From the printer control panel, press . 2 Press the ... appears on the display These are sure, press the right arrow button, and then press to printer maintenance tasks and customer support. Setup troubleshooting Incorrect language appears on the display, and then press . Try one of these methods: Method...
User's Guide
Page 122
... or more of the computer. The USB port is not on the printer. 2 1 3 Plug the cord into an electrical outlet that other possible solutions. Try one or more of the following operating systems are possible solutions. Troubleshooting 122 Try one . 2 Firmly plug the square end of the USB... cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the power supply on ,...
... or more of the computer. The USB port is not on the printer. 2 1 3 Plug the cord into an electrical outlet that other possible solutions. Try one or more of the following operating systems are possible solutions. Troubleshooting 122 Try one . 2 Firmly plug the square end of the USB... cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the power supply on ,...
User's Guide
Page 123
...the light is not on . REMOVE AND THEN RELOAD PAPER CHECK INK Check the ink levels, and then install new print cartridges if necessary. Troubleshooting 123 TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS 1 Close all open programs. 2 Disable any security programs. 3 Do one or more of the following... the instructions on the computer screen to install the software. 8 When the installation is properly connected to the printer and plugged into the wall outlet. 6 Press to turn the printer on , then make sure that other electrical devices have been using. RECONNECT THE POWER SUPPLY 1 Press to ...
...the light is not on . REMOVE AND THEN RELOAD PAPER CHECK INK Check the ink levels, and then install new print cartridges if necessary. Troubleshooting 123 TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS 1 Close all open programs. 2 Disable any security programs. 3 Do one or more of the following... the instructions on the computer screen to install the software. 8 When the installation is properly connected to the printer and plugged into the wall outlet. 6 Press to turn the printer on , then make sure that other electrical devices have been using. RECONNECT THE POWER SUPPLY 1 Press to ...
User's Guide
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... a Click Start. Troubleshooting 124 CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 1 2 3 Reinsert the cartridges. c Under Hardware and Sound, click Printer. b Click Control Panel. b Click Settings Printers. 2 Double-click the printer. 3 Click Printer. • Make sure...Printing. • If a check mark does not appear next to Set As Default Printer, then you must select the printer for each file that you want to print. CHECK PRINTER DEFAULT AND PAUSE SETTINGS Using Windows 1 Do one of the following: In Windows ...
... a Click Start. Troubleshooting 124 CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 1 2 3 Reinsert the cartridges. c Under Hardware and Sound, click Printer. b Click Control Panel. b Click Settings Printers. 2 Double-click the printer. 3 Click Printer. • Make sure...Printing. • If a check mark does not appear next to Set As Default Printer, then you must select the printer for each file that you want to print. CHECK PRINTER DEFAULT AND PAUSE SETTINGS Using Windows 1 Do one of the following: In Windows ...
User's Guide
Page 125
...appears. • Make sure that the print job is on hold . DISCONNECT AND RECONNECT POWER SUPPLY 1 Press to print. b Click Make Default. Troubleshooting 125 If the print job is not on hold : - If you want to turn on hold : • If you want to resume a...it is the default printer. If you want to the Printer List dialog, and then select the printer. The Printer List dialog appears. 2 Double-click the printer. If you want to set the printer as the default printer, then select the printer from the printer. 4 Reconnect the power supply to the printer. 5 Plug the...
...appears. • Make sure that the print job is on hold . DISCONNECT AND RECONNECT POWER SUPPLY 1 Press to print. b Click Make Default. Troubleshooting 125 If the print job is not on hold : - If you want to turn on hold : • If you want to resume a...it is the default printer. If you want to the Printer List dialog, and then select the printer. The Printer List dialog appears. 2 Double-click the printer. If you want to set the printer as the default printer, then select the printer from the printer. 4 Reconnect the power supply to the printer. 5 Plug the...
User's Guide
Page 126
... All Programs or Programs, and then select the printer program folder from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 3 Press to turn the printer off slowly, then the printer is not functioning properly, or if a communications ...installation CD, and then follow the instructions on . Using Windows 1 Do one of the following : Troubleshooting 126 These are possible solutions. Solving printer power problems The printer and the computer cannot exchange data. If the install screen does not appear automatically after you may need...
... All Programs or Programs, and then select the printer program folder from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 3 Press to turn the printer off slowly, then the printer is not functioning properly, or if a communications ...installation CD, and then follow the instructions on . Using Windows 1 Do one of the following : Troubleshooting 126 These are possible solutions. Solving printer power problems The printer and the computer cannot exchange data. If the install screen does not appear automatically after you may need...
User's Guide
Page 127
..., click Device Manager. b Click Run. b Click System and Maintenance System. b Click Control Panel Performance and Maintenance System. Troubleshooting 127 b In the Start Search box, type D:\setup.exe, where D is the letter of the following: In Windows Vista a Click Control Panel...the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. 1 In all open software applications. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the Uninstaller icon. 4 Follow the instructions on the...
..., click Device Manager. b Click Run. b Click System and Maintenance System. b Click Control Panel Performance and Maintenance System. Troubleshooting 127 b In the Start Search box, type D:\setup.exe, where D is the letter of the following: In Windows Vista a Click Control Panel...the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. 1 In all open software applications. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the Uninstaller icon. 4 Follow the instructions on the...
User's Guide
Page 128
..., WPA, or WPA2 share the same security key. Troubleshooting 128 For more information, see the computer documentation. If you are performing a task. • The correct printer port is selected. • The computer and printer are not sure if your SSID is correct, run ...security information is correct, run the wireless setup again. • The wireless network is secure). Wireless troubleshooting Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The power supply is connected to the same wireless network. • The...
..., WPA, or WPA2 share the same security key. Troubleshooting 128 For more information, see the computer documentation. If you are performing a task. • The correct printer port is selected. • The computer and printer are not sure if your SSID is correct, run ...security information is correct, run the wireless setup again. • The wireless network is secure). Wireless troubleshooting Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The power supply is connected to the same wireless network. • The...
User's Guide
Page 129
... MAC address of the computer, and may be a problem with the cable. Print Setup Page appears on the front or the back of the printer. Try one or more of the following: • Make sure that the USB cable is any visible damage to the USB cable, try using... any USB port on your computer. USB ports may be horizontal or vertical. Troubleshooting 129 Wireless configuration does not continue after you to continue configuring your printer has an internal wireless print server. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the arrow buttons until Network Setup appears,...
... MAC address of the computer, and may be a problem with the cable. Print Setup Page appears on the front or the back of the printer. Try one or more of the following: • Make sure that the USB cable is any visible damage to the USB cable, try using... any USB port on your computer. USB ports may be horizontal or vertical. Troubleshooting 129 Wireless configuration does not continue after you to continue configuring your printer has an internal wireless print server. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the arrow buttons until Network Setup appears,...
User's Guide
Page 130
... not be on your Web browser. a Type the IP address of your wireless access point (wireless router) into the address field of printers available on the same wireless network as 192.168.2.134. b Click All Programs Accessories. If you are attempting to the wireless network...Type the user name and password of the following : MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK The printer may not appear in the list of your network. Troubleshooting 130 Why isn't my printer in this happens, check the following : In Windows Vista a Click . When you ...
... not be on your Web browser. a Type the IP address of your wireless access point (wireless router) into the address field of printers available on the same wireless network as 192.168.2.134. b Click All Programs Accessories. If you are attempting to the wireless network...Type the user name and password of the following : MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK The printer may not appear in the list of your network. Troubleshooting 130 Why isn't my printer in this happens, check the following : In Windows Vista a Click . When you ...
User's Guide
Page 131
...8226; If there are not the same, then run the Lexmark Wireless Setup Utility again to the same wireless network. Troubleshooting 131 Try one or more of the printer. If the SSIDs are the same, then the computer and the printer are possible solutions. These are connected to set up the... printer on your VPN connections. To check if the computer is ...
...8226; If there are not the same, then run the Lexmark Wireless Setup Utility again to the same wireless network. Troubleshooting 131 Try one or more of the printer. If the SSIDs are the same, then the computer and the printer are possible solutions. These are connected to set up the... printer on your VPN connections. To check if the computer is ...
User's Guide
Page 145
...an analog telephone port (an R-interface port) on an ISDN terminal adapter. To enable both Voice Mail and the printer to that it directly to a DSL filter or router that digital telephone services can disrupt fax transmissions. For more ... do not hear a dial tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to answer calls: • See the instructions for setting the distinctive ring. VERIFY DIAL TONE • Place a test call to the... is an analog device. CHECK FOR PAPER JAMS Check for the fax machine. Troubleshooting 145
...an analog telephone port (an R-interface port) on an ISDN terminal adapter. To enable both Voice Mail and the printer to that it directly to a DSL filter or router that digital telephone services can disrupt fax transmissions. For more ... do not hear a dial tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to answer calls: • See the instructions for setting the distinctive ring. VERIFY DIAL TONE • Place a test call to the... is an analog device. CHECK FOR PAPER JAMS Check for the fax machine. Troubleshooting 145
Fax Guide
Page 3
... Settings List...24 Blocking junk faxes...24 Blocking unwanted changes to fax settings 25 Ordering cartridges 26 Ordering print cartridges...26 Troubleshooting 27 Using the printer troubleshooting software (Windows only 27 Setup troubleshooting...27 Incorrect language appears on the display 27 Power button is not lit ...27 Software did not install...27 Removing and...
... Settings List...24 Blocking junk faxes...24 Blocking unwanted changes to fax settings 25 Ordering cartridges 26 Ordering print cartridges...26 Troubleshooting 27 Using the printer troubleshooting software (Windows only 27 Setup troubleshooting...27 Incorrect language appears on the display 27 Power button is not lit ...27 Software did not install...27 Removing and...
Fax Guide
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.... DISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the list. 3 Select Lexmark Service Center. Setup troubleshooting Incorrect language appears on , press . Troubleshooting Using the printer troubleshooting software (Windows only) The LexmarkTM Service Center provides step-by pressing . CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS...
.... DISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the list. 3 Select Lexmark Service Center. Setup troubleshooting Incorrect language appears on , press . Troubleshooting Using the printer troubleshooting software (Windows only) The LexmarkTM Service Center provides step-by pressing . CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS...
Network Guide
Page 17
.... 1 Do one or more of IP addresses, you must add the printer MAC address to the list of addresses allowed to connect to select the wireless printer from the manufacturer. c Under Hardware and Sound, click Printer. Troubleshooting a printer on the computer. In Windows 2000 a Click Start. Note: If you allow those programs to your wireless...
.... 1 Do one or more of IP addresses, you must add the printer MAC address to the list of addresses allowed to connect to select the wireless printer from the manufacturer. c Under Hardware and Sound, click Printer. Troubleshooting a printer on the computer. In Windows 2000 a Click Start. Note: If you allow those programs to your wireless...