User's Guide
Page 7
... 121 Setup troubleshooting...121 Incorrect language appears on the display...121 Power button is not lit ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software ...126 Enabling the USB port in Windows ...127 Wireless troubleshooting...128 Wireless troubleshooting checklist ...128...
... 121 Setup troubleshooting...121 Incorrect language appears on the display...121 Power button is not lit ...122 Software did not install...122 Page does not print...123 Solving printer power problems ...126 Removing and reinstalling the software ...126 Enabling the USB port in Windows ...127 Wireless troubleshooting...128 Wireless troubleshooting checklist ...128...
User's Guide
Page 20
... Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. Keep paper straight when feeding. Understanding the parts of the printer 2 4 3 5 6 1 7 8 9 10 W I F I PRINTING WI F I PRINTING 15 14 Use the 1 Paper adjustment lever 2 Paper support 3 Paper guides 4 Paper feed guard 5 Automatic Document Feeder (ADF) 11 13 12 To Adjust the paper ... differ from falling into the paper slot. Prevent items from the one shown. • Streaks on the alignment page are normal and do not indicate a problem.
... Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. Keep paper straight when feeding. Understanding the parts of the printer 2 4 3 5 6 1 7 8 9 10 W I F I PRINTING WI F I PRINTING 15 14 Use the 1 Paper adjustment lever 2 Paper support 3 Paper guides 4 Paper feed guard 5 Automatic Document Feeder (ADF) 11 13 12 To Adjust the paper ... differ from falling into the paper slot. Prevent items from the one shown. • Streaks on the alignment page are normal and do not indicate a problem.
User's Guide
Page 61
...problem between the access point and the printer is too far away from the access point, it will pass through too many objects, it cannot carry information between the access point and the printer. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from the access point, print... certain conditions. The Quality field indicates the relative strength of objects absorb enough to cause communications problems. Place your wireless network. Try moving the printer closer to the computer if they seem to communicate over your access point as high in signal...
...problem between the access point and the printer is too far away from the access point, it will pass through too many objects, it cannot carry information between the access point and the printer. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from the access point, print... certain conditions. The Quality field indicates the relative strength of objects absorb enough to cause communications problems. Place your wireless network. Try moving the printer closer to the computer if they seem to communicate over your access point as high in signal...
User's Guide
Page 122
... not on, press . Troubleshooting 122 DISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on by pressing . These are possible solutions. If the cable is damaged, use... LISTED ON THE PRINTER BOX CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you can...
... not on, press . Troubleshooting 122 DISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on by pressing . These are possible solutions. If the cable is damaged, use... LISTED ON THE PRINTER BOX CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you can...
User's Guide
Page 126
...of the following : Troubleshooting 126 These are possible solutions. Removing and reinstalling the software If the printer is in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. If the install screen does not appear automatically ... you restart your printer does not appear in sleep mode. 1 Unplug the power cord from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 3 Press to turn the printer on. Solving printer power problems The printer and the computer...
...of the following : Troubleshooting 126 These are possible solutions. Removing and reinstalling the software If the printer is in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. If the install screen does not appear automatically ... you restart your printer does not appear in sleep mode. 1 Unplug the power cord from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 3 Press to turn the printer on. Solving printer power problems The printer and the computer...
User's Guide
Page 129
..., switch boxes, and docking stations can print a network setup page only if your printer wirelessly after the USB cable is not damaged. USB ports may be on the front or the back of the computer, and may be a problem with the USB connection. • Make sure the USB ...cable is correctly attached. 1 Attach the large, rectangular connector to continue configuring your printer has an internal wireless print server. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the ...
..., switch boxes, and docking stations can print a network setup page only if your printer wirelessly after the USB cable is not damaged. USB ports may be on the front or the back of the computer, and may be a problem with the USB connection. • Make sure the USB ...cable is correctly attached. 1 Attach the large, rectangular connector to continue configuring your printer has an internal wireless print server. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the ...
User's Guide
Page 131
...SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS ROUTER) • See if you encountered problems while installing, or if your computer. If you can access them from your printer does not appear in 802.11b or 802.11g networks is 300 feet, the maximum range for the ... network and to the Internet by the computer. If the SSIDs are not the same, then run the Lexmark Wireless Setup Utility again to set up the printer on the computer. Cannot print over wireless network If you have a VPN Client software installed, check the connections manually using the Windows VPN...
...SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS ROUTER) • See if you encountered problems while installing, or if your computer. If you can access them from your printer does not appear in 802.11b or 802.11g networks is 300 feet, the maximum range for the ... network and to the Internet by the computer. If the SSIDs are not the same, then run the Lexmark Wireless Setup Utility again to set up the printer on the computer. Cannot print over wireless network If you have a VPN Client software installed, check the connections manually using the Windows VPN...
User's Guide
Page 134
... that the printer can interfere with the wireless network, or contact the person who set up your VPN session and try one or more of IP addresses, you will not print wirelessly, a firewall could be the problem. If your wireless access point is working, but the printer will not ...be able to access the printer over your wireless network. Re-enable the firewall when you do not ...
... that the printer can interfere with the wireless network, or contact the person who set up your VPN session and try one or more of IP addresses, you will not print wirelessly, a firewall could be the problem. If your wireless access point is working, but the printer will not ...be able to access the printer over your wireless network. Re-enable the firewall when you do not ...
User's Guide
Page 143
... problem with your wireless network. on the network. If the laptop and/or printer still does not receive a valid IP address, there is on the printer network setup page. This will allow the printer to "How do I locate IP addresses?" This can find the strength of wireless printing, try to print ... that does not have waited long enough for optimal performance is working, and remove any obstacles that could be a problem with your wireless network. MOVE YOUR PRINTER Move the printer closer to the network, there may see a message during installation indicating that the laptop and...
... problem with your wireless network. on the network. If the laptop and/or printer still does not receive a valid IP address, there is on the printer network setup page. This will allow the printer to "How do I locate IP addresses?" This can find the strength of wireless printing, try to print ... that does not have waited long enough for optimal performance is working, and remove any obstacles that could be a problem with your wireless network. MOVE YOUR PRINTER Move the printer closer to the network, there may see a message during installation indicating that the laptop and...
User's Guide
Page 148
... until Behind PBX appears, and then press to verify the original document was loaded correctly. Printer receives a blank fax These are possible solutions. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the following : CHECK ORIGINAL DOCUMENT Ask the sender to save the...
... until Behind PBX appears, and then press to verify the original document was loaded correctly. Printer receives a blank fax These are possible solutions. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the following : CHECK ORIGINAL DOCUMENT Ask the sender to save the...
User's Guide
Page 149
... country or region you live in and the telecommunications company you subscribe to print. • This solution will take your fax to , you reset the transmission speed. Fax Error The fax machines have been a problem with the quality of the following: REFORMAT THE DOCUMENT ON LETTER-SIZE PAPER... may need to switch the pattern for setting up Caller ID. For more of the telephone line connection. ENABLE AUTO FAX CONVERSION 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears, and then press . 3 Press the arrow buttons until Max Send Speed...
... country or region you live in and the telecommunications company you subscribe to print. • This solution will take your fax to , you reset the transmission speed. Fax Error The fax machines have been a problem with the quality of the following: REFORMAT THE DOCUMENT ON LETTER-SIZE PAPER... may need to switch the pattern for setting up Caller ID. For more of the telephone line connection. ENABLE AUTO FAX CONVERSION 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears, and then press . 3 Press the arrow buttons until Max Send Speed...
User's Guide
Page 150
...the arrow buttons until you want appears, and then press . Notes: • The lower the transmission speed, the longer it will take your fax to print. • This solution will redial: a Press the arrow buttons until Max Send Speed appears, and then press . 5 Press the arrow buttons to select..., repeat step 1 through step 5 to resend the fax at two-minute intervals. Troubleshooting 150 There may have been a problem with the quality of times the printer will reduce the speed for future faxes until the setting that you reset the transmission speed. Note: 2400 bps is not set ...
...the arrow buttons until you want appears, and then press . Notes: • The lower the transmission speed, the longer it will take your fax to print. • This solution will redial: a Press the arrow buttons until Max Send Speed appears, and then press . 5 Press the arrow buttons to select..., repeat step 1 through step 5 to resend the fax at two-minute intervals. Troubleshooting 150 There may have been a problem with the quality of times the printer will reduce the speed for future faxes until the setting that you reset the transmission speed. Note: 2400 bps is not set ...
User's Guide
Page 171
...genuine Lexmark 113 wiping 116 print jobs, canceling 83 print jobs, resuming 82 printer setting up without a computer 13 printer cannot connect to wireless network 131 printer control panel 20 using 23 printer does not print wireless 134 printer does not print wirelessly 135 printer menus 26 printer receives blank fax 148 printer software... 121 page does not print 123 power button is not lit 122 software did not install 122 setup, printer 13 software removing and reinstalling 126 Service Center 121 XPS driver 31 software did not install 122 solving printer communication problems 126 SSID ad hoc ...
...genuine Lexmark 113 wiping 116 print jobs, canceling 83 print jobs, resuming 82 printer setting up without a computer 13 printer cannot connect to wireless network 131 printer control panel 20 using 23 printer does not print wireless 134 printer does not print wirelessly 135 printer menus 26 printer receives blank fax 148 printer software... 121 page does not print 123 power button is not lit 122 software did not install 122 setup, printer 13 software removing and reinstalling 126 Service Center 121 XPS driver 31 software did not install 122 solving printer communication problems 126 SSID ad hoc ...
User's Guide
Page 172
...using Mac OS X 50 T TCP/IP 63 telecommunication notices 159, 160, 161, 162 Toolbar printing a Web page 74 top cover 20 transparencies loading 66 troubleshooting printer communication problems 126 Service Center 121 wireless network 128 troubleshooting, error messages failed to connect 152 fax error 149... network using Macintosh 51 creating an ad hoc network using Windows 51 information needed for setting up wireless printing 45 installing printer on (Macintosh) 45 installing printer on (Windows) 45 interference 61 networking overview 55 security 55 security information 56 signal strength 60 SSID...
...using Mac OS X 50 T TCP/IP 63 telecommunication notices 159, 160, 161, 162 Toolbar printing a Web page 74 top cover 20 transparencies loading 66 troubleshooting printer communication problems 126 Service Center 121 wireless network 128 troubleshooting, error messages failed to connect 152 fax error 149... network using Macintosh 51 creating an ad hoc network using Windows 51 information needed for setting up wireless printing 45 installing printer on (Macintosh) 45 installing printer on (Windows) 45 interference 61 networking overview 55 security 55 security information 56 signal strength 60 SSID...
Fax Guide
Page 12
... Your adapter may differ from the one shown. • Streaks on the alignment page are normal and do not indicate a problem. 2 Connect the adapter to the left outlet of the printer. Note: The UK adapter is shown. Notes: • The alignment page may look different, but it will fit the ...telephone outlet used in the box with the printer. Fax Setup 12 An alignment page prints. 23 Discard or recycle the alignment page....
... Your adapter may differ from the one shown. • Streaks on the alignment page are normal and do not indicate a problem. 2 Connect the adapter to the left outlet of the printer. Note: The UK adapter is shown. Notes: • The alignment page may look different, but it will fit the ...telephone outlet used in the box with the printer. Fax Setup 12 An alignment page prints. 23 Discard or recycle the alignment page....
Fax Guide
Page 27
... power supply on an error message dialog, click the For additional assistance, use the Lexmark Service Center link. 1 Do one or more of the following : PRESS POWER BUTTON Make sure the printer is not lit These are supported: Windows Vista, Windows XP, Windows 2000 with Service... try uninstalling and reinstalling the software. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you want appears on by -step troubleshooting help and contains links to...
... power supply on an error message dialog, click the For additional assistance, use the Lexmark Service Center link. 1 Do one or more of the following : PRESS POWER BUTTON Make sure the printer is not lit These are supported: Windows Vista, Windows XP, Windows 2000 with Service... try uninstalling and reinstalling the software. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you want appears on by -step troubleshooting help and contains links to...
Fax Guide
Page 31
... resend the fax at successively lower transmission speeds. CHECK INK Check the ink levels, and install a new print cartridge if necessary. DECREASE THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears, and then press . 3 Press... communicating. Resend the fax. There may have been removed. 1 2 3 Reinsert the print cartridges. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the fax you are possible causes and solutions. Depending on the ...
... resend the fax at successively lower transmission speeds. CHECK INK Check the ink levels, and install a new print cartridge if necessary. DECREASE THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears, and then press . 3 Press... communicating. Resend the fax. There may have been removed. 1 2 3 Reinsert the print cartridges. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with the quality of the fax you are possible causes and solutions. Depending on the ...
Fax Guide
Page 32
..., and then press . 5 If auto fax conversion is not set to print. • This solution will redial: a Press the arrow buttons until a lower quality appears, and then press . DECREASE THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears,... appears, and then press . 5 Press the arrow buttons to select a lower transmission speed, and then press . 6 Resend the fax. 7 If the problem persists, repeat step 1 through step 5 to a DSL filter or router that you want appears, and then press . For more information, contact your ISDN ...
..., and then press . 5 If auto fax conversion is not set to print. • This solution will redial: a Press the arrow buttons until a lower quality appears, and then press . DECREASE THE TRANSMISSION SPEED 1 From the printer control panel, press . 2 Press the arrow buttons until Fax Setup appears,... appears, and then press . 5 Press the arrow buttons to select a lower transmission speed, and then press . 6 Resend the fax. 7 If the problem persists, repeat step 1 through step 5 to a DSL filter or router that you want appears, and then press . For more information, contact your ISDN ...
Network Guide
Page 13
...containing metal or concrete. If there is any USB port on your network has Internet access, try using a new one or more information on printing a network setup page, refer to the User's Guide on a wireless network 13 All devices on . • Your SSID is using. ... configuration does not continue after you attach the USB cable, there may be a problem with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other computers on your printer wirelessly after the USB cable is attached Check the USB cable If the configuration software...
...containing metal or concrete. If there is any USB port on your network has Internet access, try using a new one or more information on printing a network setup page, refer to the User's Guide on a wireless network 13 All devices on . • Your SSID is using. ... configuration does not continue after you attach the USB cable, there may be a problem with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other computers on your printer wirelessly after the USB cable is attached Check the USB cable If the configuration software...
Network Guide
Page 15
...and then follow the instructions on the computer screen to these devices. b Click Run. Cannot print over wireless network If you encountered problems while installing, or if your computer. Troubleshooting a printer on the computer screen to the documentation that you want to see if you can try uninstalling ... one of the following : In Windows Vista a Click . If the software still does not install correctly, visit our Web site at www.lexmark.com to check for details on the computer screen. If you restart your access point is the letter of the following : Using Windows 1 ...
...and then follow the instructions on the computer screen to these devices. b Click Run. Cannot print over wireless network If you encountered problems while installing, or if your computer. Troubleshooting a printer on the computer screen to the documentation that you want to see if you can try uninstalling ... one of the following : In Windows Vista a Click . If the software still does not install correctly, visit our Web site at www.lexmark.com to check for details on the computer screen. If you restart your access point is the letter of the following : Using Windows 1 ...