Users Manual - English
Page 9
..., Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty applies only to the Laser Printer/MFC/Fax machine and will repair or replace (at Brother Authorized...void the warranty. vii This limited Warranty does not include cleaning, consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage ...
..., Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty applies only to the Laser Printer/MFC/Fax machine and will repair or replace (at Brother Authorized...void the warranty. vii This limited Warranty does not include cleaning, consumables (including, without limitation, toner cartridges and drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage ...
Users Manual - English
Page 13
... a document 58 Scanning using the scan key 58 Scanning using a scanner driver 59 A Routine maintenance 60 Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88 B Troubleshooting 95 Error and maintenance messages 95 Transferring your faxes or Fax...
... a document 58 Scanning using the scan key 58 Scanning using a scanner driver 59 A Routine maintenance 60 Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88 B Troubleshooting 95 Error and maintenance messages 95 Transferring your faxes or Fax...
Users Manual - English
Page 76
...-315BK, TN-310C, TN-315C, TN-310M, TN-315M, TN-310Y, TN-315Y Drum unit See Replacing the drum unit on the LCD in the Ready mode. A Routine maintenance A Replacing the consumable items A The following messages appear on page 75. Toner cartridge See Replacing a Toner cartridge on page 82. Order No. To avoid any inconvenience, you may...
...-315BK, TN-310C, TN-315C, TN-310M, TN-315M, TN-310Y, TN-315Y Drum unit See Replacing the drum unit on the LCD in the Ready mode. A Routine maintenance A Replacing the consumable items A The following messages appear on page 75. Toner cartridge See Replacing a Toner cartridge on page 82. Order No. To avoid any inconvenience, you may...
Users Manual - English
Page 78
... page 64. Call your dealer or Brother Customer Service for a replacement paper feeding kit 2. LCD messages Consumable item to replace Replace Toner X Toner cartridge X = Black, Cyan, Magenta, Yellow Approximate life 2,500 pages 1 2 5 6,000 pages 1 2 6 1,500 pages 1 2 5 Replace Parts Drum unit Drum 3,500 pages 1 2 6 25,000 pages 1 3 4 Drum Stop Replace Parts Belt Unit Replace WT Box Belt unit Waste toner box 50,000 pages...
... page 64. Call your dealer or Brother Customer Service for a replacement paper feeding kit 2. LCD messages Consumable item to replace Replace Toner X Toner cartridge X = Black, Cyan, Magenta, Yellow Approximate life 2,500 pages 1 2 5 6,000 pages 1 2 6 1,500 pages 1 2 5 Replace Parts Drum unit Drum 3,500 pages 1 2 6 25,000 pages 1 3 4 Drum Stop Replace Parts Belt Unit Replace WT Box Belt unit Waste toner box 50,000 pages...
Users Manual - English
Page 81
Pull the drum unit out until it stops. b Press the front cover release button and then open the front cover. Routine maintenance c Hold the green handle of the drum unit. A 65 Replacing the toner cartridges A a Make sure that the machine is turned on.
Pull the drum unit out until it stops. b Press the front cover release button and then open the front cover. Routine maintenance c Hold the green handle of the drum unit. A 65 Replacing the toner cartridges A a Make sure that the machine is turned on.
Users Manual - English
Page 84
...to clean each of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may be shortened. • If an unpacked drum unit is caused by the use only Genuine Brother Brand replacement toner cartridges. j Pull off the protective cover. 68 Our ...shake it in direct sunlight or room light, the unit may result in unsatisfactory print quality. To protect your machine. If a toner cartridge is left unpacked for a long time, the toner life will be damaged. • Brother strongly recommends that you DO NOT refill the toner...
...to clean each of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may be shortened. • If an unpacked drum unit is caused by the use only Genuine Brother Brand replacement toner cartridges. j Pull off the protective cover. 68 Our ...shake it in direct sunlight or room light, the unit may result in unsatisfactory print quality. To protect your machine. If a toner cartridge is left unpacked for a long time, the toner life will be damaged. • Brother strongly recommends that you DO NOT refill the toner...
Users Manual - English
Page 86
Cleaning the corona wires A If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover. m Close the front cover of the machine. Note After you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover until it stops. l Push the drum unit in until the LCD clears the Please Wait message and returns to Ready mode. 70
Cleaning the corona wires A If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover. m Close the front cover of the machine. Note After you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover until it stops. l Push the drum unit in until the LCD clears the Please Wait message and returns to Ready mode. 70
Users Manual - English
Page 91
... the instructions included with a new one. We recommend a genuine Brother drum unit be printed by following the instructions included with a new one . Please replace the drum unit with the new drum unit. Please replace the drum unit with the new drum unit. Drum Stop A We cannot guarantee the print quality. A 75 DR-310CL A new drum unit can print approximately 25,000 Letter or A4 size single...
... the instructions included with a new one. We recommend a genuine Brother drum unit be printed by following the instructions included with a new one . Please replace the drum unit with the new drum unit. Please replace the drum unit with the new drum unit. Drum Stop A We cannot guarantee the print quality. A 75 DR-310CL A new drum unit can print approximately 25,000 Letter or A4 size single...
Users Manual - English
Page 92
Replacing the drum unit A IMPORTANT • While removing the drum unit, handle it carefully because it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine in Appendix A of the Advanced User's Guide.) a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. 76 If toner scatters on your hands or clothes, immediately wipe or wash it may contain toner.
Replacing the drum unit A IMPORTANT • While removing the drum unit, handle it carefully because it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine in Appendix A of the Advanced User's Guide.) a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. 76 If toner scatters on your hands or clothes, immediately wipe or wash it may contain toner.
Users Manual - English
Page 98
... the drum counter by incorrect handling of the belt unit. f Press Yes, and then press Stop/Exit. Replacing the belt unit A Order No. c Press Reset MENU. Press Machine Info.. Resetting the drum counter A When you replace a drum unit with a new one, you will need to replace the belt unit: IMPORTANT... • DO NOT touch the surface of the belt unit may void your warranty. BU-300CL A new belt unit can print approximately 50,000 Letter...
... the drum counter by incorrect handling of the belt unit. f Press Yes, and then press Stop/Exit. Replacing the belt unit A Order No. c Press Reset MENU. Press Machine Info.. Resetting the drum counter A When you replace a drum unit with a new one, you will need to replace the belt unit: IMPORTANT... • DO NOT touch the surface of the belt unit may void your warranty. BU-300CL A new belt unit can print approximately 50,000 Letter...
Users Manual - English
Page 103
d Press Belt unit. l Close the front cover of the machine. Press Machine Info.. Press Yes. e The machine will need to reset the belt unit counter by completing the following steps: a Press MENU. f Press Yes, and then press Stop/Exit. j Turn the green lock lever (1) clockwise to display Machine Info.. A 87 c Press Reset MENU. b Press a or b to the lock position. 1 k Push the drum unit in until it stops. Routine maintenance Resetting the belt unit counter A When you replace a belt unit with a new one, you will display Reset Belt unit?.
d Press Belt unit. l Close the front cover of the machine. Press Machine Info.. Press Yes. e The machine will need to reset the belt unit counter by completing the following steps: a Press MENU. f Press Yes, and then press Stop/Exit. j Turn the green lock lever (1) clockwise to display Machine Info.. A 87 c Press Reset MENU. b Press a or b to the lock position. 1 k Push the drum unit in until it stops. Routine maintenance Resetting the belt unit counter A When you replace a belt unit with a new one, you will display Reset Belt unit?.
Users Manual - English
Page 111
... 88.) Cartridge Error Put the Black (K) Toner Cartridge back in the drum unit. Contact your administrator to print with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at... and try it on again. Put in a new drum unit. (See Replacing the drum unit on page 76.) Put in a new belt unit. (See Replacing the belt unit on page 82.) Put in a new waste toner box. (See Replacing the waste toner box on the LCD, then re-install the ...
... 88.) Cartridge Error Put the Black (K) Toner Cartridge back in the drum unit. Contact your administrator to print with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at... and try it on again. Put in a new drum unit. (See Replacing the drum unit on page 76.) Put in a new belt unit. (See Replacing the belt unit on page 82.) Put in a new waste toner box. (See Replacing the waste toner box on the LCD, then re-install the ...
Users Manual - English
Page 112
... Confirm the DIMM meets the required specifications. (See Memory board in Appendix B of the drum unit or toner cartridge is not in the machine spinning and that surround the exhaust outlet, and then leave... on but do not use it on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in the back of the machine when...person or other fax machine's polling setup. Check the other person's fax machine stopped the call Brother Customer Service. The front cover is not completely Close the ADF cover of the machine, then ...
... Confirm the DIMM meets the required specifications. (See Memory board in Appendix B of the drum unit or toner cartridge is not in the machine spinning and that surround the exhaust outlet, and then leave... on but do not use it on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in the back of the machine when...person or other fax machine's polling setup. Check the other person's fax machine stopped the call Brother Customer Service. The front cover is not completely Close the ADF cover of the machine, then ...
Users Manual - English
Page 113
.... See Document jams on page 104 or Using the automatic document feeder (ADF) on page 103.) If the problem continues, call Brother Customer Service. Set Distinctive Ring to Off. (See Turning off , wait a few seconds, and then turn it encountered an additional, different ... MP (See Paper is jammed in either the control panel or printer driver, then press Black Start or Color Start. Replace the drum unit. (See Replacing the drum unit on page 76.) Duplex Disabled Close the Back Cover of the machine. Troubleshooting Error Message Cause Action Document Jam The document...
.... See Document jams on page 104 or Using the automatic document feeder (ADF) on page 103.) If the problem continues, call Brother Customer Service. Set Distinctive Ring to Off. (See Turning off , wait a few seconds, and then turn it encountered an additional, different ... MP (See Paper is jammed in either the control panel or printer driver, then press Black Start or Color Start. Replace the drum unit. (See Replacing the drum unit on page 76.) Duplex Disabled Close the Back Cover of the machine. Troubleshooting Error Message Cause Action Document Jam The document...
Users Manual - English
Page 114
... the room temperature to check your Secure Function Lock Settings. The print job will be cleaned. The toner cartridge for the color Pull out the drum unit. machine to be canceled. and then put it again. If the problem is jammed in Appendix A of the machine. Action (See ...paper tray that is not installed properly. Re-install the waste toner box. (See Replacing the waste toner box on LCD is indicated on page 88.) 98 Re-install the belt unit. (See Replacing the belt unit on page 82.) The machine is out of paper or paper is not properly loaded...
... the room temperature to check your Secure Function Lock Settings. The print job will be cleaned. The toner cartridge for the color Pull out the drum unit. machine to be canceled. and then put it again. If the problem is jammed in Appendix A of the machine. Action (See ...paper tray that is not installed properly. Re-install the waste toner box. (See Replacing the waste toner box on LCD is indicated on page 88.) 98 Re-install the belt unit. (See Replacing the belt unit on page 82.) The machine is out of paper or paper is not properly loaded...
Users Manual - English
Page 116
...: http://www.brother-usa.com/service/ 100 Replace the drum unit. (See Replacing the drum unit on the USB Flash memory drive or the file you are trying to replace the belt unit. Do one of the file on page 76.) The drum unit counter was not reset when a new drum was installed. Reset the drum unit counter. (See Resetting the drum counter on page...
...: http://www.brother-usa.com/service/ 100 Replace the drum unit. (See Replacing the drum unit on the USB Flash memory drive or the file you are trying to replace the belt unit. Do one of the file on page 76.) The drum unit counter was not reset when a new drum was installed. Reset the drum unit counter. (See Resetting the drum counter on page...
Users Manual - English
Page 117
...driver is not usable for the color that is indicated on the USB Flash memory drive. Pull out the drum unit. Replace the waste toner box. (See Replacing the waste toner box on page 88.) Scan Unable XX The machine has a mechanical problem. ...the drum unit. To replace PF Kit call Brother Customer Service. Call Brother Customer Service or a Brother Authorized Service Center to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/ Replace Toner X The toner cartridge is at : 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (...
...driver is not usable for the color that is indicated on the USB Flash memory drive. Pull out the drum unit. Replace the waste toner box. (See Replacing the waste toner box on page 88.) Scan Unable XX The machine has a mechanical problem. ...the drum unit. To replace PF Kit call Brother Customer Service. Call Brother Customer Service or a Brother Authorized Service Center to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/ Replace Toner X The toner cartridge is at : 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (...
Users Manual - English
Page 137
...61550; Check the settings in your machine. Copies are installed properly. (See Replacing the drum unit on page 76.) Check the interface cable connection on . Check that the toner cartridge and drum unit are blank. Make sure that Use Printer Offline is unchecked. ...is unchecked. (Windows Vista®) Click the Start button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Troubleshooting Copy difficulties (continued) Difficulties Vertical black line appears in Mono mode, as long as black toner is ...
...61550; Check the settings in your machine. Copies are installed properly. (See Replacing the drum unit on page 76.) Check the interface cable connection on . Check that the toner cartridge and drum unit are blank. Make sure that Use Printer Offline is unchecked. ...is unchecked. (Windows Vista®) Click the Start button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Troubleshooting Copy difficulties (continued) Difficulties Vertical black line appears in Mono mode, as long as black toner is ...
Users Manual - English
Page 143
...User's Guide.) 127 a To get the best print quality, we suggest using the recommended paper. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Check that you use paper that meets our specifications. (See... steps first. Examples of poor print quality White lines, bands or ribbing across the page Recommendation Put in a new drum unit. (See Replacing the drum unit on page 21 and Basic tab in the Software B User's Guide.) Shake all four toner cartridges gently. ...
...User's Guide.) 127 a To get the best print quality, we suggest using the recommended paper. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Check that you use paper that meets our specifications. (See... steps first. Examples of poor print quality White lines, bands or ribbing across the page Recommendation Put in a new drum unit. (See Replacing the drum unit on page 21 and Basic tab in the Software B User's Guide.) Shake all four toner cartridges gently. ...
Users Manual - English
Page 144
... of the streak or band. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit. (See Replacing the drum unit on page 76.) If colored... lines appear at 1.2 in. (30 mm) intervals, replace the toner cartridge that the media type settings in...
... of the streak or band. (See Replacing a Toner cartridge on page 64.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit. (See Replacing the drum unit on page 76.) If colored... lines appear at 1.2 in. (30 mm) intervals, replace the toner cartridge that the media type settings in...