User Guide
Page 17
...re committed to make sure you get back on our Web site. User's Guide-The User's Guide is located in the printer Program folder or on the desktop, depending on ...also available on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your printer model • Configuring printer settings • ... • Setting up and configuring the printer on a network, depending on the Lexmark Web site at www.lexmark.com/publications/. Initial setup instructions: • Connecting the printer • Installing the...
...re committed to make sure you get back on our Web site. User's Guide-The User's Guide is located in the printer Program folder or on the desktop, depending on ...also available on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your printer model • Configuring printer settings • ... • Setting up and configuring the printer on a network, depending on the Lexmark Web site at www.lexmark.com/publications/. Initial setup instructions: • Connecting the printer • Installing the...
User Guide
Page 258
... is using a different paper tray. • Check tray length and width guides and make sure the paper is the active communication link. 30 Invalid refill, change toner cartridge The printer has detected an invalid, refilled toner cartridge. Wait for job. Troubleshooting 258 Note: Some held jobs are inaccessible. System busy, preparing resources...
... is using a different paper tray. • Check tray length and width guides and make sure the paper is the active communication link. 30 Invalid refill, change toner cartridge The printer has detected an invalid, refilled toner cartridge. Wait for job. Troubleshooting 258 Note: Some held jobs are inaccessible. System busy, preparing resources...
User Guide
Page 265
...and report the message. 1565 Emulation error, load emulation option The printer automatically clears the message in the ADF. 4 Adjust the ADF guides. 5 From the printer control panel, press . 840.01 Scanner Disabled This message indicates that the scanner was disabled by the system ...Customer Support, and report the message. 900-999 Service 1 Turn the printer off . 2 Unplug the power cord from the Lexmark Web site at www.lexmark.com. Troubleshooting 265 To clear this , download the correct download emulator version from the wall outlet. 3 Check all cable connections. 4 Connect...
...and report the message. 1565 Emulation error, load emulation option The printer automatically clears the message in the ADF. 4 Adjust the ADF guides. 5 From the printer control panel, press . 840.01 Scanner Disabled This message indicates that the scanner was disabled by the system ...Customer Support, and report the message. 900-999 Service 1 Turn the printer off . 2 Unplug the power cord from the Lexmark Web site at www.lexmark.com. Troubleshooting 265 To clear this , download the correct download emulator version from the wall outlet. 3 Check all cable connections. 4 Connect...
User Guide
Page 268
... panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to On. Large jobs do not collate These are possible solutions. Troubleshooting 268 If you want to change the settings and need more of paper in each tray to be linked. • Move the paper... guides to the correct positions for each tray. Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on ...
... panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to On. Large jobs do not collate These are possible solutions. Troubleshooting 268 If you want to change the settings and need more of paper in each tray to be linked. • Move the paper... guides to the correct positions for each tray. Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE If Ready Hex appears on ...
User Guide
Page 271
... server, option, or other network device. Partial document or photo copies These are loading your scanner is not responding, then make sure the guides touch the edges of the pages to be scanned. • Check the paper trays to make sure: • The printer is loaded facedown...document or photo is turned on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. Troubleshooting 271 THE PRINT IS SKEWED Notes: • If you are possible solutions. Solving scanner problems Checking an unresponsive scanner If your original document ...
... server, option, or other network device. Partial document or photo copies These are loading your scanner is not responding, then make sure the guides touch the edges of the pages to be scanned. • Check the paper trays to make sure: • The printer is loaded facedown...document or photo is turned on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. Troubleshooting 271 THE PRINT IS SKEWED Notes: • If you are possible solutions. Solving scanner problems Checking an unresponsive scanner If your original document ...
User Guide
Page 278
... the tray completely out. 2 Check for network printing, see the Networking Guide on . Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Troubleshooting 278 Flash memory card Make sure the flash memory card is securely connected ...Insert the tray. RESET THE PRINTER Turn the printer off, wait about installing software for paper jams or misfeeds. 3 Make sure the guides are using the correct cable and that it is securely connected to the printer system board. Try one or more of the following ...
... the tray completely out. 2 Check for network printing, see the Networking Guide on . Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Troubleshooting 278 Flash memory card Make sure the flash memory card is securely connected ...Insert the tray. RESET THE PRINTER Turn the printer off, wait about installing software for paper jams or misfeeds. 3 Make sure the guides are using the correct cable and that it is securely connected to the printer system board. Try one or more of the following ...
User Guide
Page 279
... the paper tray. CHECK THE PAPER GUIDES Move the guides in the tray to view the paper tray instruction sheet. For more of the following : MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for the paper size loaded. Troubleshooting 279 Try one or more information, see...information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to the correct positions for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of paper you load does not exceed the maximum stack height ...
... the paper tray. CHECK THE PAPER GUIDES Move the guides in the tray to view the paper tray instruction sheet. For more of the following : MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for the paper size loaded. Troubleshooting 279 Try one or more information, see...information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to the correct positions for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of paper you load does not exceed the maximum stack height ...
User Guide
Page 282
Try one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size ..., specify the type from Print Properties. • For Macintosh users, specify the type from the Page Setup or Print dialog. Gray background ABCDE ABCDE ABCDE Troubleshooting 282 Clipped images These are possible solutions. Ghost images ABCDE ABCDE ABCDE CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the...
Try one or more of the following: CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size ..., specify the type from Print Properties. • For Macintosh users, specify the type from the Page Setup or Print dialog. Gray background ABCDE ABCDE ABCDE Troubleshooting 282 Clipped images These are possible solutions. Ghost images ABCDE ABCDE ABCDE CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the...
User Guide
Page 283
... size setting matches the paper loaded in its original wrapper until you use it. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in the tray: 1 From the printer control panel, check the Paper Type setting from the Print dialog. Try one or more of the following... the type from Print Properties. • For Macintosh users, specify the type from the Page Setup or Print dialog. Incorrect margins These are possible solutions. Troubleshooting 283
... size setting matches the paper loaded in its original wrapper until you use it. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in the tray: 1 From the printer control panel, check the Paper Type setting from the Print dialog. Try one or more of the following... the type from Print Properties. • For Macintosh users, specify the type from the Page Setup or Print dialog. Incorrect margins These are possible solutions. Troubleshooting 283
User Guide
Page 284
... Avoid textured paper with rough finishes. CHECK THE PAPER Make sure you use it. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in its original wrapper until you are possible solutions. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded... MAY BE WORN OR DEFECTIVE Replace the fuser. Skewed print These are using paper that meets the printer specifications. Print irregularities These are possible solutions. Troubleshooting 284
... Avoid textured paper with rough finishes. CHECK THE PAPER Make sure you use it. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in its original wrapper until you are possible solutions. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded... MAY BE WORN OR DEFECTIVE Replace the fuser. Skewed print These are using paper that meets the printer specifications. Print irregularities These are possible solutions. Troubleshooting 284
User Guide
Page 311
...Support 290 control panel, printer 23 copy quality adjusting 108 improving 115 copy screen options 113, 114 Copy Settings menu 188 copy troubleshooting copier does not respond 269 partial document or photo copies 271 poor copy quality 270 poor scanned image quality 272 scanner unit does...236 administrator settings 236 checking device status 236 does not open 289 networking settings 236 setting up e-mail alerts 236 Embedded Web Server Administrator's Guide 236 emission notices 293, 296, 297, 300, 301, 302 enlarging a copy 108 envelopes loading 82 tips 97 environmental settings brightness, ...
...Support 290 control panel, printer 23 copy quality adjusting 108 improving 115 copy screen options 113, 114 Copy Settings menu 188 copy troubleshooting copier does not respond 269 partial document or photo copies 271 poor copy quality 270 poor scanned image quality 272 scanner unit does...236 administrator settings 236 checking device status 236 does not open 289 networking settings 236 setting up e-mail alerts 236 Embedded Web Server Administrator's Guide 236 emission notices 293, 296, 297, 300, 301, 302 enlarging a copy 108 envelopes loading 82 tips 97 environmental settings brightness, ...
User Guide
Page 313
...loading 82 N NetWare menu 170 Network 256 Network 256 Network menu 164 Network Card menu 167 Network Reports menu 167 network setup page 53 Networking Guide 236 No analog phone line connected to modem, fax is disabled. 256 No answer 256 No dial tone 256 noise reducing 75 noise emission ...91 Universal Paper Size 162 Universal size setting 77 paper capacities trays 95 paper capacity multipurpose feeder 95 Paper Change: Load Tray 256 paper feed troubleshooting message remains after jam is cleared 280 paper jams accessing jam areas 238 avoiding 78 paper jams, clearing 200-201 239 231 242 233 244...
...loading 82 N NetWare menu 170 Network 256 Network 256 Network menu 164 Network Card menu 167 Network Reports menu 167 network setup page 53 Networking Guide 236 No analog phone line connected to modem, fax is disabled. 256 No answer 256 No dial tone 256 noise reducing 75 noise emission ...91 Universal Paper Size 162 Universal size setting 77 paper capacities trays 95 paper capacity multipurpose feeder 95 Paper Change: Load Tray 256 paper feed troubleshooting message remains after jam is cleared 280 paper jams accessing jam areas 238 avoiding 78 paper jams, clearing 200-201 239 231 242 233 244...