Lexmark X340 Support Question
Lexmark X340 Support Question
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Question posted by pheebieN on August 20th, 2015
Lexmark X340 Troubleshooting Guide
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Answer #1: Posted by BusterDoogen on August 20th, 2015 1:31 PM
BusterDoogen
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Related Lexmark X340 Manual Pages
Clearing Jams Guide - Page 1
... sure the recommended print side is hot. Make
sure the stack height does not exceed the maximum height indicated by gently pulling it . Lexmark™ X342 Clearing Jams Guide
Avoiding jams
The following hints can cause print quality problems.
3 Remove the jammed paper by the stack line on the handle to direct...
Troubleshooting Guide - Page 1
Lexmark™ X34x Troubleshooting Guide
Setup troubleshooting
Incorrect language appears on the display
1 Press Menu. 2 Press or repeatedly until MACHINE
SETUP...-virus programs. 3 Double-click the My Computer icon.
4 For Windows XP, click Start to the computer through another device:
1 Disconnect the USB cable from the tray while printing. If the MFP is connected to access the My
Computer icon...
Troubleshooting Guide - Page 2
...Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure the guides are scanning a document, wait until Toner
Dark appears.
5 Press . 6...
• Load a smaller amount of paper into the MFP.
Print and copy troubleshooting
MFP does not print or respond
• Remove and reinstall the software.
Straighten ...
Troubleshooting Guide - Page 4
...Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure that it is working correctly, connect it directly to see whether Fax Forwarding is an error message, see the User's Guide... other device is working correctly.
• If the telephone line is being used by another device, wait...number. 5 Click OK. 6 Click Scan Now.
Fax troubleshooting
Cannot send or receive a fax
• Check the ...
User's Guide - Page 5
...68 Ordering supplies ...70 Recycling Lexmark products 70
Chapter 10: Troubleshooting 71
Setup troubleshooting ...72 Removing and reinstalling the drivers software 74
Jams and misfeeds troubleshooting 75 Clearing a paper jam 76
Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88 Fax troubleshooting ...89 Error messages troubleshooting 91
Contents 5
User's Guide - Page 7
...Where to find
The User's Guide gives you instructions for setting You can find this document on the Lexmark Web site or
the MFP ... for installation instructions.
Finding information about the MFP
The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP.
• Maintenance • Troubleshooting • Safety
CD
Description The CD contains drivers, ...
User's Guide - Page 14
...fax
You can be successfully attached to equipment such as described in the setup steps. Other devices (such as a telephone or answering machine) can connect the printer to pass through the ... of the telephone cord into the LINE port of the MFP. If problems occur, see Setup troubleshooting on the computer screen to other equipment. Connecting directly to a telephone wall jack
CAUTION: Use ...
User's Guide - Page 16
Getting the MFP ready to copy
The X340/X340n/X342n can be used as a stand-alone copier and does not require additional setup or connection to copy 16 Getting the MFP ready to a ...
User's Guide - Page 54
..., postcards, 4 x 6 cards, small items, or thin media (such as magazine clippings or carbonless paper) into the ADF or on the scanner glass.
8 Scanning
Using the X340, X340n, or X342n, you can load an original document into the ADF. Place these items on the scanner glass.
Use the scanner glass for multiple...
User's Guide - Page 70
... recycling:
1 Visit our Web site: www.lexmark.com/recycle. 2 Follow the instructions on approximately 5% coverage. Recycling Lexmark products
To return Lexmark products to locate a dealer near you, visit our Web site: www.lexmark.com. Ordering supplies 70
Part number
Item
Average yield
X340A11G
Return program toner cartridge (X340/X340n/X342n)
2500 standard pages1
X340H11G
High...
User's Guide - Page 74
...Programs Æ Lexmark Æ Lexmark Software Uninstall. ...3 Follow the instructions on the computer screen to the computer.
Removing and reinstalling the drivers software
If the software is not functioning properly or a communications error message appears, you may need to access the My Computer icon.
2 Double-click the CD-ROM drive icon.
Setup troubleshooting...
User's Guide - Page 75
Jams and misfeeds troubleshooting
Follow these tips to feed Insert a single envelope in the manual feeder, and make sure the guides are positioned correctly. • Make sure the ... paper. Prepare the stack of paper into the MFP.
Extend the paper stop. Jams and misfeeds troubleshooting 75 Paper or specialty media
• Misfeeds or skews • Multiple sheets stick
together. See ...
User's Guide - Page 84
... the MFP. Print and copy troubleshooting
Problem MFP does not print or respond
Print speed is closed.
Close all applications not in the document.
Remove and reinstall the software.
or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click...
User's Guide - Page 86
...the paper guides for the manual feeder are aligned with the edges of the MFP. For more information, see Loading paper in the manual feeder on page 32.
Print quality troubleshooting 86
...toner cartridge on page 62. Clean the inside of the paper. Make sure the paper guides in the tray. Problem Horizontal stripes
AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc
Gray background
AaBbCc AaBbCc AaBbCc...
User's Guide - Page 88
...; Printers and Faxes or Printers. Scan troubleshooting 88 or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer,... Remove and reinstall the software.
For more information, see Error messages troubleshooting on page 54. If you are printing a document, wait until printing is loaded correctly...
User's Guide - Page 91
...hear a dial tone, plug a different telephone into the manual feeder. Error messages troubleshooting
Problem Change Media
Close Front Door Load Manual Load Media USB Not Connected QLINK Not...install a new Lexmark toner cartridge.
For more information, see Loading paper in the paper tray. Make sure the MFP is working correctly.
Restart the computer. Error messages troubleshooting 91 To ...
User's Guide - Page 94
Notices
Electronic emission notices
Federal Communications Commission (FCC) compliance information statement
Part 15
The Lexmark X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of purchase or service representative for additional suggestions. If this equipment...
User's Guide - Page 100
... printer configuration menus, the Power Saver Timeout can be substantially higher than the average. The factory default Power Saver Timeout is not used for the Lexmark X340. Total energy usage
It is turned off
The power consumption levels listed in the previous table represent time-averaged measurements.
Setting the Power Saver Timeout...
User's Guide - Page 104
... output slot 38 rear paper exit 38 receiving a fax
automatically 45 manually 46 recycling Lexmark products 70 redistributing toner 63 reducing an image 53 removing software 74 toner cartridge 61 reports...Fax Job log 47 menu 22 Phone Book 48
S
safety information 2
Index
scan troubleshooting 88 scanner glass
cleaning 67 loading documents 37 scanning configuring additional applications 56 documents ...
Quick Reference - Page 1
...the paper with the
leading edge first into the center of the manual feeder, and adjust the paper guides to print. 4 Press Start. Copying
Making a copy
1 Load the original document face-up into...with the print side facing down.
5 Make sure the paper is selected, and then press .
Lexmark™ X342 Quick Reference
Loading paper and specialty media
Loading paper in the paper tray
1 Remove ...
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