User's Guide
Page 5
... Solution Software ...48 Setting the number of rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print cartridges ...52 Cleaning the print cartridge nozzles...53 Wiping the print cartridge nozzles and contacts ...54 Preserving the print cartridges...55 Cleaning the scanner glass...55 Ordering print cartridges...55 Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...
... Solution Software ...48 Setting the number of rings before receiving a fax automatically 49 Maintaining the printer 50 Changing print cartridges...50 Removing a used print cartridge ...50 Installing print cartridges...50 Achieving better print quality...52 Improving print quality ...52 Aligning the print cartridges ...52 Cleaning the print cartridge nozzles...53 Wiping the print cartridge nozzles and contacts ...54 Preserving the print cartridges...55 Cleaning the scanner glass...55 Ordering print cartridges...55 Ordering paper and other supplies...56 Using genuine Lexmark print cartridges...
User's Guide
Page 7
..., see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Note: If your printer supports Macintosh operating systems, see the User's Guide instead. If you instructions for setting up hardware and software (on the hardware and software. Lexmark Web site at www.lexmark.com. Finding information about the printer Setup sheet Description Where to find this document in the printer box or on Windows operating systems...
..., see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Note: If your printer supports Macintosh operating systems, see the User's Guide instead. If you instructions for setting up hardware and software (on the hardware and software. Lexmark Web site at www.lexmark.com. Finding information about the printer Setup sheet Description Where to find this document in the printer box or on Windows operating systems...
User's Guide
Page 11
... installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to the power supply port located at the back of the User's Guide can be included. Setting up the printer 11 Note: Your power cord may not be found on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that serves as a guide (available in electronic format 5 Setup sheet Instructions on setting up printer hardware and software...
... installed into the printer. 2 Color print cartridge Note: Cartridge combinations vary depending on the product purchased. 3 Power cord Attaches to the power supply port located at the back of the User's Guide can be included. Setting up the printer 11 Note: Your power cord may not be found on setup troubleshooting. 6 Getting Started or Setup Solutions Printed booklet that serves as a guide (available in electronic format 5 Setup sheet Instructions on setting up printer hardware and software...
User's Guide
Page 17
... current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for more information. • Learn tips about the software 17 Using the Solution Center The Solution Center provides help, as well as photos, envelopes, cards, banners, iron- on transfers, and transparencies. • Find the electronic User's Guide for new cartridges. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot other ink problems...
... current status. • Solve printer problems. Maintenance Contact Information • Install a new print cartridge. • View shopping options for more information. • Learn tips about the software 17 Using the Solution Center The Solution Center provides help, as well as photos, envelopes, cards, banners, iron- on transfers, and transparencies. • Find the electronic User's Guide for new cartridges. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot other ink problems...
User's Guide
Page 58
...are supported: Windows 2000, Windows XP, Windows Vista, and Mac OS X. Troubleshooting 58 Software does not install Check your operating system Check your computer meets the minimum system requirements listed on , press . Troubleshooting • "Setup troubleshooting" on page 58 • "Print troubleshooting" on page 60 • "Copy troubleshooting" on page 63 • "Scan troubleshooting" on page 64 • "Fax troubleshooting" on page 66 • "Jams and misfeeds troubleshooting" on page 68 • "Error messages" on page 71 • "Removing and reinstalling the software" on page 72...
...are supported: Windows 2000, Windows XP, Windows Vista, and Mac OS X. Troubleshooting 58 Software does not install Check your operating system Check your computer meets the minimum system requirements listed on , press . Troubleshooting • "Setup troubleshooting" on page 58 • "Print troubleshooting" on page 60 • "Copy troubleshooting" on page 63 • "Scan troubleshooting" on page 64 • "Fax troubleshooting" on page 66 • "Jams and misfeeds troubleshooting" on page 68 • "Error messages" on page 71 • "Removing and reinstalling the software" on page 72...
User's Guide
Page 68
..., or if multiple sheets feed or stick together, try the following solutions. Check paper loading • Load a smaller amount of the telephone line connection. • Increase the fax scan resolution. Received fax has poor print quality Review checklist for supported paper and specialty media Troubleshooting 68 Check paper condition Use only new, unwrinkled paper. Jams and misfeeds troubleshooting • "Paper jams" on page 68 • "Paper or specialty media misfeeds" on page 68 • "Printer does not feed paper, envelopes, or specialty media" on page 69 •...
..., or if multiple sheets feed or stick together, try the following solutions. Check paper loading • Load a smaller amount of the telephone line connection. • Increase the fax scan resolution. Received fax has poor print quality Review checklist for supported paper and specialty media Troubleshooting 68 Check paper condition Use only new, unwrinkled paper. Jams and misfeeds troubleshooting • "Paper jams" on page 68 • "Paper or specialty media misfeeds" on page 68 • "Printer does not feed paper, envelopes, or specialty media" on page 69 •...
User's Guide
Page 70
... scanner unit. 2 Remove any objects blocking the path of the cartridge carriers. 3 Make sure the cartridge carrier lids are closed . 5 Press . For more information, see "Installing print cartridges" on the control panel blinks rapidly blinks slowly The printer may: • be replaced soon. To order supplies, see "Jams and misfeeds troubleshooting" on page 56. Review banner printing checklist • Use only the number of sheets needed for the banner. • Select the following settings to enable...
... scanner unit. 2 Remove any objects blocking the path of the cartridge carriers. 3 Make sure the cartridge carrier lids are closed . 5 Press . For more information, see "Installing print cartridges" on the control panel blinks rapidly blinks slowly The printer may: • be replaced soon. To order supplies, see "Jams and misfeeds troubleshooting" on page 56. Review banner printing checklist • Use only the number of sheets needed for the banner. • Select the following settings to enable...
User's Guide
Page 72
... use the printer, you restart your computer, click Start Run, and then type D:\setup, where D is available only at the beginning of a print job.) Note: A variable amount of ink remains in this guide. Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to reinstall the software. Black and Color New print cartridges need to remove and reinstall the printer software...
... use the printer, you restart your computer, click Start Run, and then type D:\setup, where D is available only at the beginning of a print job.) Note: A variable amount of ink remains in this guide. Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to reinstall the software. Black and Color New print cartridges need to remove and reinstall the printer software...
User's Guide
Page 81
... 4x6 Copy 14 Black Copy 14 Cancel 14 Color Copy 14 Paper Feed 14 Power 14 Scan 14 buttons, Lexmark Imaging Studio Copy 15 E-mail 15 Fax 15 Photo Greeting Cards 15 Photo Packages 15 Poster 15 Scan 15 Slideshow 15 Transfer Photos 15 using 15 View / Print Photo Library 15 C can receive but not send fax 67 can send but not receive fax 67 cannot send or receive fax 66 cards loading 23 printing 30 Cartridge Alert 71 cartridge, print cleaning 53 cartridges, aligning using the control panel 52 cartridges, print aligning 52 installing...
... 4x6 Copy 14 Black Copy 14 Cancel 14 Color Copy 14 Paper Feed 14 Power 14 Scan 14 buttons, Lexmark Imaging Studio Copy 15 E-mail 15 Fax 15 Photo Greeting Cards 15 Photo Packages 15 Poster 15 Scan 15 Slideshow 15 Transfer Photos 15 using 15 View / Print Photo Library 15 C can receive but not send fax 67 can send but not receive fax 67 cannot send or receive fax 66 cards loading 23 printing 30 Cartridge Alert 71 cartridge, print cleaning 53 cartridges, aligning using the control panel 52 cartridges, print aligning 52 installing...
User's Guide
Page 83
... feed paper, envelopes, or specialty media 69 printer receives blank fax 67 printer software reinstalling 72 removing 72 using 15 printer software settings resetting to defaults 20 Printer Status dialog 17 Index 83 printing all photos from a media device using the computer 33 blocked fax list 48 cards 30 changing paper type 26 collated copies 28 document 26 envelopes 29 greeting cards 30 high-quality graphics 27 index cards 30 iron-on transfers 30 last page first 28 multiple pages on one sheet 31 on both sides of the paper (duplexing...
... feed paper, envelopes, or specialty media 69 printer receives blank fax 67 printer software reinstalling 72 removing 72 using 15 printer software settings resetting to defaults 20 Printer Status dialog 17 Index 83 printing all photos from a media device using the computer 33 blocked fax list 48 cards 30 changing paper type 26 collated copies 28 document 26 envelopes 29 greeting cards 30 high-quality graphics 27 index cards 30 iron-on transfers 30 last page first 28 multiple pages on one sheet 31 on both sides of the paper (duplexing...
User's Guide
Page 84
... 65 scanner glass 12 cleaning 55 loading documents 24 scanner support 13 scanner unit 13 scanner unit does not close 63 Scanning to the Photo Library 41 scanning multiple photos at one time using computer 42 multiple photos using the computer 42 saving scanned image 40 using the control panel 40 scanning a document 41 scanning takes too long or freezes the computer 65 setup troubleshooting page does not print 59 power button is not lit 58 software does not install 58 slideshow creating and viewing 35 software Lexmark Imaging...
... 65 scanner glass 12 cleaning 55 loading documents 24 scanner support 13 scanner unit 13 scanner unit does not close 63 Scanning to the Photo Library 41 scanning multiple photos at one time using computer 42 multiple photos using the computer 42 saving scanned image 40 using the control panel 40 scanning a document 41 scanning takes too long or freezes the computer 65 setup troubleshooting page does not print 59 power button is not lit 58 software does not install 58 slideshow creating and viewing 35 software Lexmark Imaging...
Getting Started
Page 4
Scanning 31 Scanning using the control panel...31 Customizing scan settings using the computer...31 Faxing 33 Maintaining the printer 35 Changing print cartridges...35 Achieving better print quality...37 Ordering print cartridges...40 Ordering paper and other supplies...40 Troubleshooting 42 Setup troubleshooting...42 Print troubleshooting...44 Copy troubleshooting...47 Scan troubleshooting...48 Fax troubleshooting...50 Jams and misfeeds troubleshooting...50 Blinking lights on the control panel...53 Error messages...54 Removing and reinstalling the software...55 Index 56 Contents 4
Scanning 31 Scanning using the control panel...31 Customizing scan settings using the computer...31 Faxing 33 Maintaining the printer 35 Changing print cartridges...35 Achieving better print quality...37 Ordering print cartridges...40 Ordering paper and other supplies...40 Troubleshooting 42 Setup troubleshooting...42 Print troubleshooting...44 Copy troubleshooting...47 Scan troubleshooting...48 Fax troubleshooting...50 Jams and misfeeds troubleshooting...50 Blinking lights on the control panel...53 Error messages...54 Removing and reinstalling the software...55 Index 56 Contents 4
Getting Started
Page 5
... the Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Getting Started or Setup Solutions booklet Description Where to solve printer setup problems. Note: These documents do not ship with all printers. The Setup Solutions booklet tells you instructions for using the printer. Finding information about the printer Finding information about the printer 5 Note: If your printer supports Macintosh operating systems, see the User's Guide...
... the Mac Help: 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. Getting Started or Setup Solutions booklet Description Where to solve printer setup problems. Note: These documents do not ship with all printers. The Setup Solutions booklet tells you instructions for using the printer. Finding information about the printer Finding information about the printer 5 Note: If your printer supports Macintosh operating systems, see the User's Guide...
Getting Started
Page 9
...). Setting up the printer 9 Setting up the printer Checking the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to the power supply port located at the back of the User's Guide can be included. Note: The complete version of the printer. Note: A USB cable may or may look different from the one shown. 4 Installation software CD • Installation software for the printer • Help • User's Guide in electronic format 5 Setup sheet Instructions on setting up printer hardware and software, and...
...). Setting up the printer 9 Setting up the printer Checking the box contents 1 2 ?? ? 6 5 4 3 Name Description 1 Black print cartridge Cartridges to the power supply port located at the back of the User's Guide can be included. Note: The complete version of the printer. Note: A USB cable may or may look different from the one shown. 4 Installation software CD • Installation software for the printer • Help • User's Guide in electronic format 5 Setup sheet Instructions on setting up printer hardware and software, and...
Getting Started
Page 15
... about the printer status and ink level. Note: Wait until scanning is Busy Printing. • View paper type detected. • View ink levels and order new print cartridges. • Learn how to fix blurry edges. • Troubleshoot other ink problems. • View ink levels and order new print cartridges. Using the Solution Center The Solution Center provides help, as well as photos, envelopes, cards, banners, iron- Maintenance • Install a new print cartridge. For example, while printing, the status of the printer is complete before installing a new print cartridge. •...
... about the printer status and ink level. Note: Wait until scanning is Busy Printing. • View paper type detected. • View ink levels and order new print cartridges. • Learn how to fix blurry edges. • Troubleshoot other ink problems. • View ink levels and order new print cartridges. Using the Solution Center The Solution Center provides help, as well as photos, envelopes, cards, banners, iron- Maintenance • Install a new print cartridge. For example, while printing, the status of the printer is complete before installing a new print cartridge. •...
Getting Started
Page 53
... other supplies" on the control panel blinks rapidly blinks slowly The printer may: • be out of paper in the middle of the cartridge carriers. 3 Make sure the cartridge carrier lids are closed . 5 Press . If is on page 35. The color print cartridge needs to be replaced soon. Troubleshooting 53 The print cartridge carriers are stuck. 1 Raise the scanner unit. 2 Remove any objects blocking the path of a print or copy job. 1 Load more information, see...
... other supplies" on the control panel blinks rapidly blinks slowly The printer may: • be out of paper in the middle of the cartridge carriers. 3 Make sure the cartridge carrier lids are closed . 5 Press . If is on page 35. The color print cartridge needs to be replaced soon. Troubleshooting 53 The print cartridge carriers are stuck. 1 Raise the scanner unit. 2 Remove any objects blocking the path of a print or copy job. 1 Load more information, see...
Getting Started
Page 54
... button on your printer: 1 Cancel the print job if not already canceled. 2 Replace the color print cartridge with a new cartridge. replacement required If available, click the Continue button on your computer screen to print using the black (or photo) print cartridge. (The Continue button is available only at the beginning of a print job.) Note: A variable amount of ink remains in this guide. Cartridge Alert One of the print cartridges needs to be installed. You can also see "Ordering paper...
... button on your printer: 1 Cancel the print job if not already canceled. 2 Replace the color print cartridge with a new cartridge. replacement required If available, click the Continue button on your computer screen to print using the black (or photo) print cartridge. (The Continue button is available only at the beginning of a print job.) Note: A variable amount of ink remains in this guide. Cartridge Alert One of the print cartridges needs to be installed. You can also see "Ordering paper...
Getting Started
Page 56
...52 Black and Color cartridge replacement required 54 Black cartridge replacement required 54 blinking lights on the control panel 53 box contents 9 buttons, control panel 4x6 color copy 28 4x6 Copy 12 Black Copy 12 Cancel 12 Color Copy 12 Paper Feed 12 Power 12 Scan 12 buttons, Lexmark Imaging Studio Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Poster 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 C Cartridge Alert 54 cartridge, print cleaning 38 cartridges, aligning using the control panel 37 cartridges, print aligning 37 installing 35...
...52 Black and Color cartridge replacement required 54 Black cartridge replacement required 54 blinking lights on the control panel 53 box contents 9 buttons, control panel 4x6 color copy 28 4x6 Copy 12 Black Copy 12 Cancel 12 Color Copy 12 Paper Feed 12 Power 12 Scan 12 buttons, Lexmark Imaging Studio Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Poster 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 C Cartridge Alert 54 cartridge, print cleaning 38 cartridges, aligning using the control panel 37 cartridges, print aligning 37 installing 35...
Getting Started
Page 57
... not feed paper, envelopes, or specialty media 52 L Lexmark Imaging Studio buttons Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 Lexmark Imaging Studio, using 13 loading documents on the scanner glass 19 paper 19 photos on the scanner glass 19 M magazine articles, loading on the scanner glass 19 Maintenance tab 15 media device printing all photos using the computer 24 printing selected photos using the computer 24 mono ink light blinking...
... not feed paper, envelopes, or specialty media 52 L Lexmark Imaging Studio buttons Copy 13 E-mail 13 Fax 13 Photo Greeting Cards 13 Photo Packages 13 Scan 13 Slideshow 13 Transfer Photos 13 using 13 View / Print Photo Library 13 Lexmark Imaging Studio, using 13 loading documents on the scanner glass 19 paper 19 photos on the scanner glass 19 M magazine articles, loading on the scanner glass 19 Maintenance tab 15 media device printing all photos using the computer 24 printing selected photos using the computer 24 mono ink light blinking...
Getting Started
Page 58
... CD using the computer 23 Troubleshooting tab 15 troubleshooting, copy copier does not respond 47 partial document or photo copies 48 poor copy quality 48 scanner unit does not close 47 troubleshooting, error messages Black and Color cartridge replacement required 54 Black cartridge replacement required 54 Cartridge Alert 54 Color cartridge replacement required 54 troubleshooting, fax 50 troubleshooting, jams and misfeeds banner paper jams 52 paper jam in paper support 51 paper jam in printer 51 paper or specialty media misfeeds 51 printer does not feed paper, envelopes, or specialty media 52...
... CD using the computer 23 Troubleshooting tab 15 troubleshooting, copy copier does not respond 47 partial document or photo copies 48 poor copy quality 48 scanner unit does not close 47 troubleshooting, error messages Black and Color cartridge replacement required 54 Black cartridge replacement required 54 Cartridge Alert 54 Color cartridge replacement required 54 troubleshooting, fax 50 troubleshooting, jams and misfeeds banner paper jams 52 paper jam in paper support 51 paper jam in printer 51 paper or specialty media misfeeds 51 printer does not feed paper, envelopes, or specialty media 52...