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... Check the estimated ink levels 23 Order ink supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship program 78...
... Check the estimated ink levels 23 Order ink supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship program 78...
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... America (including Mexico). It is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Support options and availability vary by product, country/region, and language. Standard ... information and expert assistance and includes the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you...
... America (including Mexico). It is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Support options and availability vary by product, country/region, and language. Standard ... information and expert assistance and includes the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you...
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... information for the HP Printer at additional ...so, you connected the product to your computer. 4. Reinstall the HP Photosmart software. For more information, see Uninstall and reinstall the software... HP Photosmart software is connected • Solution 2: Press the On button more slowly 32 Solve a problem Go to www.hp.com... information about support options. Solve a problem Chapter 5 HP dealer or call the support phone number for your country... After setting up the product, it does not print • The Minimum System Checks screen appears • A red X appears on...
... information for the HP Printer at additional ...so, you connected the product to your computer. 4. Reinstall the HP Photosmart software. For more information, see Uninstall and reinstall the software... HP Photosmart software is connected • Solution 2: Press the On button more slowly 32 Solve a problem Go to www.hp.com... information about support options. Solve a problem Chapter 5 HP dealer or call the support phone number for your country... After setting up the product, it does not print • The Minimum System Checks screen appears • A red X appears on...
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... product flash in special sequences to inform you about various error conditions. If the cartridge LEDs are not blinking, replace the black print cartridge. If the cartridge LEDs are still blinking, replace the tri-color print cartridge. Off The product is processing a job. The ...and connection messages • Print cartridge messages Flashing lights The lights on . The print cartridge (s) may be defective. Solve a problem Errors If the product has an error, the lights on the product might flash, or an error message might appear on your error condition based on which lights ...
... product flash in special sequences to inform you about various error conditions. If the cartridge LEDs are not blinking, replace the black print cartridge. If the cartridge LEDs are still blinking, replace the tri-color print cartridge. Off The product is processing a job. The ...and connection messages • Print cartridge messages Flashing lights The lights on . The print cartridge (s) may be defective. Solve a problem Errors If the product has an error, the lights on the product might flash, or an error message might appear on your error condition based on which lights ...
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... on the product. If the problem persists, contact HP Support. On Print cartridges are missing or not seated correctly. Remove the print cartridge, remove tape, and reinsert the print cartridge. Turn on ink. Errors 59 The print cartridge might not be defective. For more information about compatible print cartridges, see Order ink supplies Both fast blinking The...
... on the product. If the problem persists, contact HP Support. On Print cartridges are missing or not seated correctly. Remove the print cartridge, remove tape, and reinsert the print cartridge. Turn on ink. Errors 59 The print cartridge might not be defective. For more information about compatible print cartridges, see Order ink supplies Both fast blinking The...
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... no longer acceptable. Replace the tri-color print cartridge, or print in ink-backup mode with the black print cartridge. If prompted, choose your country/region, and then click Contact HP for the HP Printer Error reading or writing the file Solution: Check to the HP Web site at www.hp.com/support. For more information, see if...
... no longer acceptable. Replace the tri-color print cartridge, or print in ink-backup mode with the black print cartridge. If prompted, choose your country/region, and then click Contact HP for the HP Printer Error reading or writing the file Solution: Check to the HP Web site at www.hp.com/support. For more information, see if...
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...; Borderless printing error • Out of the image you are not using any invalid symbols in ink-backup mode with only the black print cartridge installed. Supported file types for the HP Printer Refer to the following for the HP Printer Cause: The product software did not ...recognize or support the file format of disk space Borderless printing error Solution: Borderless printing cannot occur with only the black print cartridge installed, and a borderless print job was in the...
...; Borderless printing error • Out of the image you are not using any invalid symbols in ink-backup mode with only the black print cartridge installed. Supported file types for the HP Printer Refer to the following for the HP Printer Cause: The product software did not ...recognize or support the file format of disk space Borderless printing error Solution: Borderless printing cannot occur with only the black print cartridge installed, and a borderless print job was in the...
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... on a flat surface to perform the task. Cause: Transparencies and some applications and try the task again. Print cartridge messages The following is a list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on the underside or the edges, and place it was not turned off properly. Cause: There...
... on a flat surface to perform the task. Cause: Transparencies and some applications and try the task again. Print cartridge messages The following is a list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on the underside or the edges, and place it was not turned off properly. Cause: There...
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... cartridges Cause: The product detected that you purchased genuine HP print cartridges, go /anticounterfeit For more information, see : Replace the cartridges Errors 63 If it is satisfactory, follow the prompts on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. NOTE: HP cannot guarantee the quality or reliability of non...
... cartridges Cause: The product detected that you purchased genuine HP print cartridges, go /anticounterfeit For more information, see : Replace the cartridges Errors 63 If it is satisfactory, follow the prompts on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. NOTE: HP cannot guarantee the quality or reliability of non...
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...print cartridges for possible damage to make sure the print cartridges are installed into the correct slots. Also, make sure the print...print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Replace the print cartridges Solution 1: Remove and reinsert the print cartridges Solution: Remove and reinsert the print... first. Remove the black print cartridge from the slot on . 2. Open the print cartridge door. To make ... The print carriage moves to resolve the issue. Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Print cartridges missing...
...print cartridges for possible damage to make sure the print cartridges are installed into the correct slots. Also, make sure the print...print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Replace the print cartridges Solution 1: Remove and reinsert the print cartridges Solution: Remove and reinsert the print... first. Remove the black print cartridge from the slot on . 2. Open the print cartridge door. To make ... The print carriage moves to resolve the issue. Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Print cartridges missing...
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... the back of the product. Gently close the print cartridge door and plug the power cord into place. 9. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Errors 67 7. Solution 3: Replace the print cartridges Solution: Replace the indicated print cartridge. If this did not solve the issue...
... the back of the product. Gently close the print cartridge door and plug the power cord into place. 9. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Errors 67 7. Solution 3: Replace the print cartridges Solution: Replace the indicated print cartridge. If this did not solve the issue...
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...-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 69 The print carriage moves to the coppercolored contacts or ink nozzles. Check to make sure the print cartridges are installed into the correct slots. Make sure the clear plastic tape has been removed. Do...
...-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 69 The print carriage moves to the coppercolored contacts or ink nozzles. Check to make sure the print cartridges are installed into the correct slots. Make sure the clear plastic tape has been removed. Do...
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...nozzles, gently remove the clear plastic tape by sliding it clicks into the slot on the right. Check for the tri-color print cartridge on the print carridge(s) that are experiencing the problem. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be... removed before installing) 3 Ink nozzles under tape 5. Errors 71 Cause: The indicated print cartridges were installed incorrectly. Remove the black print cartridge from the slot on the right. If this did not solve the issue, try the next solution. 4....
...nozzles, gently remove the clear plastic tape by sliding it clicks into the slot on the right. Check for the tri-color print cartridge on the print carridge(s) that are experiencing the problem. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be... removed before installing) 3 Ink nozzles under tape 5. Errors 71 Cause: The indicated print cartridges were installed incorrectly. Remove the black print cartridge from the slot on the right. If this did not solve the issue, try the next solution. 4....
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... problem. Solve a problem Errors 73 Repeat if necessary for the other print cartridge. 10. If only one of the print cartridges is experiencing the problem, you push the print cartridge in firmly until it and print using ink-backup mode. Hold the print cartridge with the HP logo on top, and... insert the print cartridge back into the back of the print cartridges were having a problem. Gently close the print cartridge door and plug the...
... problem. Solve a problem Errors 73 Repeat if necessary for the other print cartridge. 10. If only one of the print cartridges is experiencing the problem, you push the print cartridge in firmly until it and print using ink-backup mode. Hold the print cartridge with the HP logo on top, and... insert the print cartridge back into the back of the print cartridges were having a problem. Gently close the print cartridge door and plug the...
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... and services. registered trademarks of Hewlett-Packard, except as constituting an additional warranty. Specifications Technical specifications for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation of this section....in the United States and/or other countries. For complete product specifications, see the printed documentation that came with the HP Printer. Nothing herein should be slightly distorted • HP recommends using a USB cable less than or equal to 3 m (10 feet)...
... and services. registered trademarks of Hewlett-Packard, except as constituting an additional warranty. Specifications Technical specifications for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation of this section....in the United States and/or other countries. For complete product specifications, see the printed documentation that came with the HP Printer. Nothing herein should be slightly distorted • HP recommends using a USB cable less than or equal to 3 m (10 feet)...
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... 64, 65 incorrect 64 low ink 56 low on ink 64 missing 65 non-HP ink 63 previously used 63 print quality smeared ink 38 print settings print quality 37 problems error messages 58 print 53 regulatory notices regulatory model identification number 81 reinstall software 36 S smeared ink 38 software installation reinstall 36 uninstall 36 support...
... 64, 65 incorrect 64 low ink 56 low on ink 64 missing 65 non-HP ink 63 previously used 63 print quality smeared ink 38 print settings print quality 37 problems error messages 58 print 53 regulatory notices regulatory model identification number 81 reinstall software 36 S smeared ink 38 software installation reinstall 36 uninstall 36 support...