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Contents Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 ... cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship program 78 Regulatory notices...81 Index...85 1
Contents Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 ... cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship program 78 Regulatory notices...81 Index...85 1
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...It is available in Europe, the Middle East, and Africa, go to all HP customers. Visit the HP online support Web site at www.hp.com/support. Call HP support. HP support 29 To determine the duration of phone support is the fastest source for common...product information and expert assistance and includes the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register...
...It is available in Europe, the Middle East, and Africa, go to all HP customers. Visit the HP online support Web site at www.hp.com/support. Call HP support. HP support 29 To determine the duration of phone support is the fastest source for common...product information and expert assistance and includes the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register...
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...• The Minimum System Checks screen appears • A red X appears on the USB connect prompt • I received a message that an Unknown Error has occurred • The registration screen does not appear • Uninstall and reinstall the software The product will not turn on the computer. Go to... do so, you connected the product to your computer before the HP Photosmart software is connected to the computer using a USB cable before the software installation screen prompts you have already installed it . 5. ...
...• The Minimum System Checks screen appears • A red X appears on the USB connect prompt • I received a message that an Unknown Error has occurred • The registration screen does not appear • Uninstall and reinstall the software The product will not turn on the computer. Go to... do so, you connected the product to your computer before the HP Photosmart software is connected to the computer using a USB cable before the software installation screen prompts you have already installed it . 5. ...
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...error is unknown. Solve a problem Chapter 5 4. Do not simply delete the product application files from your computer. The registration screen does not appear Solution: You can access the registration (Sign up now) screen from your installation is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet D2600...to remove them properly using the uninstall utility provided when you might need to Programs or All Programs, HP, Deskjet D2600 series, and then clicking Product Registration. Open the Windows control panel and double-click Add or Remove ...
...error is unknown. Solve a problem Chapter 5 4. Do not simply delete the product application files from your computer. The registration screen does not appear Solution: You can access the registration (Sign up now) screen from your installation is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet D2600...to remove them properly using the uninstall utility provided when you might need to Programs or All Programs, HP, Deskjet D2600 series, and then clicking Product Registration. Open the Windows control panel and double-click Add or Remove ...
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... and connection messages • Print cartridge messages Flashing lights The lights on the product flash in special sequences to inform you about various error conditions. The print cartridge (s) may be defective. The product has a paper jam. Remove black print cartridge. 2. This section contains ... Cartridge lights Description Off The product is out of paper. Solve a problem Errors If the product has an error, the lights on the product might flash, or an error message might appear on your error condition based on . Load paper and press Resume. 58 Solve a problem Chapter...
... and connection messages • Print cartridge messages Flashing lights The lights on the product flash in special sequences to inform you about various error conditions. The print cartridge (s) may be defective. The product has a paper jam. Remove black print cartridge. 2. This section contains ... Cartridge lights Description Off The product is out of paper. Solve a problem Errors If the product has an error, the lights on the product might flash, or an error message might appear on your error condition based on . Load paper and press Resume. 58 Solve a problem Chapter...
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... and reinsert the print cartridge. Open the front access door, and check that the carriage is open. If the problem persists, contact HP Support. Replace the tri-color print cartridge when print quality is no longer acceptable. The tape was not removed from one or both ...print cartridges. The print cartridge is no longer acceptable. Both fast blinking The product has a fatal error. 1. Turn off the product. 2. Unplug the power cord. 3. Fast blinking The print cartridges are Replace one or both getting low on ink...
... and reinsert the print cartridge. Open the front access door, and check that the carriage is open. If the problem persists, contact HP Support. Replace the tri-color print cartridge when print quality is no longer acceptable. The tape was not removed from one or both ...print cartridges. The print cartridge is no longer acceptable. Both fast blinking The product has a fatal error. 1. Turn off the product. 2. Unplug the power cord. 3. Fast blinking The print cartridges are Replace one or both getting low on ink...
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...cartridge has been light Off removed. Cause: The revision number of the product firmware does not match the revision number of file-related error messages: • Error reading or writing the file • File not found • File format not supported • Invalid file name • Supported... file types for the HP Printer Error reading or writing the file Solution: Check to the HP Web site at www.hp.com/support. For more information, see Printing in inkbackup mode. Replace the black print cartridge, or ...
...cartridge has been light Off removed. Cause: The revision number of the product firmware does not match the revision number of file-related error messages: • Error reading or writing the file • File not found • File format not supported • Invalid file name • Supported... file types for the HP Printer Error reading or writing the file Solution: Check to the HP Web site at www.hp.com/support. For more information, see Printing in inkbackup mode. Replace the black print cartridge, or ...
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... are trying to create a print preview file. Supported file types for the HP Printer Refer to the following for the HP Printer Cause: The product software did not recognize or support the file format of disk space Borderless printing error Solution: Borderless printing cannot occur with only the black print cartridge installed, and...
... are trying to create a print preview file. Supported file types for the HP Printer Refer to the following for the HP Printer Cause: The product software did not recognize or support the file format of disk space Borderless printing error Solution: Borderless printing cannot occur with only the black print cartridge installed, and...
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...8226; Print cartridges in the output tray until the message disappears. Print cartridge messages The following is a list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on a flat surface to remove the printed sheet before the message disappears, carefully... require a drying time that is a list of power- Cause: Transparencies and some applications and try the task again. and connection-related error messages: • Improper shutdown Improper shutdown Solution: Press the On button located on a power strip or by using a wall switch, ...
...8226; Print cartridges in the output tray until the message disappears. Print cartridge messages The following is a list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on a flat surface to remove the printed sheet before the message disappears, carefully... require a drying time that is a list of power- Cause: Transparencies and some applications and try the task again. and connection-related error messages: • Improper shutdown Improper shutdown Solution: Press the On button located on a power strip or by using a wall switch, ...
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.... If it is satisfactory, follow the prompts on the computer screen to : www.hp.com/go /anticounterfeit For more information, see : Replace the cartridges Errors 63 Ink level warnings and indicators provide estimates for the indicated print cartridges. Original HP ink has been depleted Solution: Follow the prompts on the computer screen to...
.... If it is satisfactory, follow the prompts on the computer screen to : www.hp.com/go /anticounterfeit For more information, see : Replace the cartridges Errors 63 Ink level warnings and indicators provide estimates for the indicated print cartridges. Original HP ink has been depleted Solution: Follow the prompts on the computer screen to...
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... pull tab. Make sure you are fully inserted and locked in order, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 65 Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Print cartridges missing or not detected Try the following solutions to the center of the product. 3. The print...
... pull tab. Make sure you are fully inserted and locked in order, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 65 Incorrectly Installed Cartridge(s) Print Cartridge(s) Missing Print cartridges missing or not detected Try the following solutions to the center of the product. 3. The print...
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.... Solution 3: Replace the print cartridges Solution: Replace the indicated print cartridge. You can also remove the indicated print cartridge and print using ink-backup mode. Errors 67 7. Allow the print cartridges to be cleaned. Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Gently close the print ...cartridge door and plug the power cord into the slot. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the back of the product. If this did not solve the issue, try the ...
.... Solution 3: Replace the print cartridges Solution: Replace the indicated print cartridge. You can also remove the indicated print cartridge and print using ink-backup mode. Errors 67 7. Allow the print cartridges to be cleaned. Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Gently close the print ...cartridge door and plug the power cord into the slot. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the back of the product. If this did not solve the issue, try the ...
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... copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 69 Remove the black print cartridge from the slot on . 2. Make sure you are using the pink pull tab. If they are, remove and reinsert...
... copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 69 Remove the black print cartridge from the slot on . 2. Make sure you are using the pink pull tab. If they are, remove and reinsert...
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... you do not remove the copper colored tape containing the electrical contacts. Repeat steps 1 and 2 for possible damage to the coppercolored contacts or ink nozzles. Errors 71 Do not touch the ink nozzles or the copper-colored contacts. Then push the print cartridge forward until it forward into the socket. 6. If...
... you do not remove the copper colored tape containing the electrical contacts. Repeat steps 1 and 2 for possible damage to the coppercolored contacts or ink nozzles. Errors 71 Do not touch the ink nozzles or the copper-colored contacts. Then push the print cartridge forward until it forward into the socket. 6. If...
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Solution 3: Replace the print cartridges Solution: Replace the print cartridges that are experiencing the problem. Solve a problem Errors 73 If this did not solve the issue, try the next solution. Repeat if necessary for the other print cartridge. 10. Cause: The print cartridge ... print cartridge in firmly until it and print using ink-backup mode. Cause: One or both of the product. 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the back of the print cartridges were having a problem. Gently close the print cartridge door...
Solution 3: Replace the print cartridges Solution: Replace the print cartridges that are experiencing the problem. Solve a problem Errors 73 If this did not solve the issue, try the next solution. Repeat if necessary for the other print cartridge. 10. Cause: The print cartridge ... print cartridge in firmly until it and print using ink-backup mode. Cause: One or both of the product. 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the back of the print cartridges were having a problem. Gently close the print cartridge door...
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...its subsidiaries in the United States and other countries. 7 Technical information The technical specifications and international regulatory information for the HP Printer are located in the Readme file. Reproduction, adaptation, or translation of Hewlett-Packard, except as constituting an additional warranty... sheets: Up to 24 lb) Technical information Specifications 77 Nothing herein should be liable for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. registered trademarks of Microsoft Corporation in the United...
...its subsidiaries in the United States and other countries. 7 Technical information The technical specifications and international regulatory information for the HP Printer are located in the Readme file. Reproduction, adaptation, or translation of Hewlett-Packard, except as constituting an additional warranty... sheets: Up to 24 lb) Technical information Specifications 77 Nothing herein should be liable for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. registered trademarks of Microsoft Corporation in the United...
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..., troubleshoot 38, 41, 44, 48 reversed page order 54 troubleshooting 53 vertical streaks 50 print cartridges damaged 65 error message 64, 65 incorrect 64 low ink 56 low on ink 64 missing 65 non-HP ink 63 previously used 63 print quality smeared ink 38 print settings print quality 37 problems... error messages 58 print 53 regulatory notices regulatory model identification number 81 reinstall software 36 S smeared ink 38 software ...
..., troubleshoot 38, 41, 44, 48 reversed page order 54 troubleshooting 53 vertical streaks 50 print cartridges damaged 65 error message 64, 65 incorrect 64 low ink 56 low on ink 64 missing 65 non-HP ink 63 previously used 63 print quality smeared ink 38 print settings print quality 37 problems... error messages 58 print 53 regulatory notices regulatory model identification number 81 reinstall software 36 S smeared ink 38 software ...
