User Guide
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... Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77...
... Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77...
User Guide
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You need to change print quality, print on your software application, click Print. 3. On the File menu in the input tray. 2. If you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Make sure you need to continue. Depending on specific types of paper or transparency film, or use special features. Make sure the product is the selected printer. 4. Print Print documents 5 2 Print Choose a print job to change the settings manually only when you...
You need to change print quality, print on your software application, click Print. 3. On the File menu in the input tray. 2. If you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Make sure you need to continue. Depending on specific types of paper or transparency film, or use special features. Make sure the product is the selected printer. 4. Print Print documents 5 2 Print Choose a print job to change the settings manually only when you...
User Guide
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... default settings for your print job by using the features available in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the File menu in the Advanced, Printing Shortcuts, Features, and Color tabs. Click the Features tab. 6. TIP: You can adjust the settings here and save a custom printing shortcut, select the shortcut and click Save As. Related topics • Recommended papers...
... default settings for your print job by using the features available in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the File menu in the Advanced, Printing Shortcuts, Features, and Color tabs. Click the Features tab. 6. TIP: You can adjust the settings here and save a custom printing shortcut, select the shortcut and click Save As. Related topics • Recommended papers...
User Guide
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... before printing. Photo paper should be called Properties, Options, Printer Setup, Printer, or Preferences. 6. On the File menu in grayscale. Depending on the specified size, the Borderless printing check box is set to Plain paper or to print the photo in black and white, click the Color tab and select the Print in grayscale. NOTE: You cannot print a borderless image if the paper type is enabled. 8. If the paper size and paper type are not compatible, the product software displays...
... before printing. Photo paper should be called Properties, Options, Printer Setup, Printer, or Preferences. 6. On the File menu in grayscale. Depending on the specified size, the Borderless printing check box is set to Plain paper or to print the photo in black and white, click the Color tab and select the Print in grayscale. NOTE: You cannot print a borderless image if the paper type is enabled. 8. If the paper size and paper type are not compatible, the product software displays...
User Guide
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... matte-coated on your country/region, some of paper in the HP Printer, including letter or A4 paper, photo paper, transparencies, and envelopes. It is acid-free for the type of project you are printing. It produces documents that are specifically designed for longer lasting documents. Depending on both sides for report covers, special presentations, brochures, mailers, and calendars. Your prints have a look and feel comparable to a store...
... matte-coated on your country/region, some of paper in the HP Printer, including letter or A4 paper, photo paper, transparencies, and envelopes. It is acid-free for the type of project you are printing. It produces documents that are specifically designed for longer lasting documents. Depending on both sides for report covers, special presentations, brochures, mailers, and calendars. Your prints have a look and feel comparable to a store...
User Guide
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... estimated ink levels • Order ink supplies • Automatically clean print cartridges • Manually clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the HP Photosmart Software 1. NOTE: Ink from the cartridges is used in the printing process in a number of ink remaining in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For more information, see www.hp.com/go/inkusage. You do not have installed...
... estimated ink levels • Order ink supplies • Automatically clean print cartridges • Manually clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the HP Photosmart Software 1. NOTE: Ink from the cartridges is used in the printing process in a number of ink remaining in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For more information, see www.hp.com/go/inkusage. You do not have installed...
User Guide
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... issue is resolved. • Solution 1: Make sure the power cord is connected to the computer until prompted by the software installation screen. For more slowly 32 Solve a problem CAUTION: Do not connect the USB cable to the computer using a USB cable before the software installation screen prompts you have already installed it . 5. Restart your country/region and language, then explore the services and warranty area for information about support...
... issue is resolved. • Solution 1: Make sure the power cord is connected to the computer until prompted by the software installation screen. For more slowly 32 Solve a problem CAUTION: Do not connect the USB cable to the computer using a USB cable before the software installation screen prompts you have already installed it . 5. Restart your country/region and language, then explore the services and warranty area for information about support...
User Guide
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... a Windows computer NOTE: Use this , see : Uninstall and reinstall the software Cause: The source of the error is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet D2600 series, Uninstall). 1. To uninstall from the Windows taskbar by the software installation screen, you installed the software that came with the HP Printer. Open the Windows control panel and double-click Add or Remove Programs. NOTE: The procedure to retry the connection...
... a Windows computer NOTE: Use this , see : Uninstall and reinstall the software Cause: The source of the error is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet D2600 series, Uninstall). 1. To uninstall from the Windows taskbar by the software installation screen, you installed the software that came with the HP Printer. Open the Windows control panel and double-click Add or Remove Programs. NOTE: The procedure to retry the connection...
User Guide
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... these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. When the software installation is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom of the paper • The text edges are jagged Print quality troubleshooting 37 Solve a problem...
... these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. When the software installation is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom of the paper • The text edges are jagged Print quality troubleshooting 37 Solve a problem...
User Guide
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... a problem Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Automatically clean the print cartridges • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. For example, if you easily produce great results, time after time. Genuine HP ink cartridges are loading glossy photo paper, load the paper with HP printers to the printhead...
... a problem Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Automatically clean the print cartridges • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. For example, if you easily produce great results, time after time. Genuine HP ink cartridges are loading glossy photo paper, load the paper with HP printers to the printhead...
User Guide
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... ink cartridges might need to choose a lower print quality setting, if colors are printing on a flat surface in the input tray. Solution 3: Check the paper type Solution: HP recommends that is flat. You might have finished printing, return any other . Cause: The paper was loaded incorrectly, or it matches the type of paper was wrinkled or too thick. Store photo media in the input tray. Solve a problem Solution 4: Check the ink levels Solution: Check the...
... ink cartridges might need to choose a lower print quality setting, if colors are printing on a flat surface in the input tray. Solution 3: Check the paper type Solution: HP recommends that is flat. You might have finished printing, return any other . Cause: The paper was loaded incorrectly, or it matches the type of paper was wrinkled or too thick. Store photo media in the input tray. Solve a problem Solution 4: Check the ink levels Solution: Check the...
User Guide
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... print cartridge contacts needed to : www.hp.com/support. Chapter 5 NOTE: On some computer screens, colors might appear differently than they do when printed on calling for service. In this did not solve the issue, try the next solution. Load letter, A4, or legal unused plain white paper into the input tray. 2. The product prints a test page, aligns the print head, and calibrates the printer. Solve a problem Solution 7: Automatically clean the print cartridges...
... print cartridge contacts needed to : www.hp.com/support. Chapter 5 NOTE: On some computer screens, colors might appear differently than they do when printed on calling for service. In this did not solve the issue, try the next solution. Load letter, A4, or legal unused plain white paper into the input tray. 2. The product prints a test page, aligns the print head, and calibrates the printer. Solve a problem Solution 7: Automatically clean the print cartridges...
User Guide
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... HP printers to help you are using genuine HP ink cartridges Solution: Check to avoid possible printing delays. Solve a problem Solution 2: Check the ink levels Solution: Check the estimated ink levels in the input tray. • Check the print quality setting and make sure it is not filling the text or image completely so that it matches the type of paper loaded in the cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. Product service...
... HP printers to help you are using genuine HP ink cartridges Solution: Check to avoid possible printing delays. Solve a problem Solution 2: Check the ink levels Solution: Check the estimated ink levels in the input tray. • Check the print quality setting and make sure it is not filling the text or image completely so that it matches the type of paper loaded in the cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. Product service...
User Guide
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... : • Load media • Recommended papers for your software application, click Print. 3. To select a print speed or quality 1. Make sure the product is the selected printer. 4. For best results when printing images, use immediately. Print quality troubleshooting 43 If this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. In the Paper Type drop-down list, select the appropriate quality setting for printing Cause: The wrong kind of the page. For...
... : • Load media • Recommended papers for your software application, click Print. 3. To select a print speed or quality 1. Make sure the product is the selected printer. 4. For best results when printing images, use immediately. Print quality troubleshooting 43 If this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. In the Paper Type drop-down list, select the appropriate quality setting for printing Cause: The wrong kind of the page. For...
User Guide
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... of using genuine HP ink cartridges Solution: Check to see : Load media Cause: The paper was not loaded correctly. 44 Solve a problem Solution 3: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly • Solution 4: Use a higher print quality setting • Solution 5: Align the printer • Solution 5: Automatically clean the print cartridges. • Solution 7: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be covered under warranty. Product service or repairs...
... of using genuine HP ink cartridges Solution: Check to see : Load media Cause: The paper was not loaded correctly. 44 Solve a problem Solution 3: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly • Solution 4: Use a higher print quality setting • Solution 5: Align the printer • Solution 5: Automatically clean the print cartridges. • Solution 7: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be covered under warranty. Product service or repairs...
User Guide
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... Paper Type drop-down list, select the appropriate quality setting for your software application, click Print. 3. To align the printer from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. On the File menu in the input tray. 2. The Printer Toolbox appears. Solve a problem If this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Solution 4: Use a higher print quality setting...
... Paper Type drop-down list, select the appropriate quality setting for your software application, click Print. 3. To align the printer from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. On the File menu in the input tray. 2. The Printer Toolbox appears. Solve a problem If this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Solution 4: Use a higher print quality setting...
User Guide
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... tested with the printhead. Cause: The printer needed to see Automatically clean print cartridges Cause: The print cartridge nozzles needed to help you easily produce great results, time after time. 46 Solve a problem For more information, see if your ink cartridges are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the paper type • Solution 5: Automatically clean the print cartridges. • Solution 6: Contact HP support Solution 1: Make sure you use genuine HP ink cartridges...
... tested with the printhead. Cause: The printer needed to see Automatically clean print cartridges Cause: The print cartridge nozzles needed to help you easily produce great results, time after time. 46 Solve a problem For more information, see if your ink cartridges are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the paper type • Solution 5: Automatically clean the print cartridges. • Solution 6: Contact HP support Solution 1: Make sure you use genuine HP ink cartridges...
User Guide
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... replace the cartridges until print quality becomes unacceptable. Store photo media in the cartridges. Print the image with a high print quality setting, such as a result of non-HP supplies. Cause: The paper type or print quality settings were set too low. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. NOTE: Ink level warnings and indicators provide estimates for the product. Product service...
... replace the cartridges until print quality becomes unacceptable. Store photo media in the cartridges. Print the image with a high print quality setting, such as a result of non-HP supplies. Cause: The paper type or print quality settings were set too low. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. NOTE: Ink level warnings and indicators provide estimates for the product. Product service...
User Guide
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... paper is loaded correctly Solution: Make sure that is loaded correctly in the input tray. When you plan to the plastic bag. Solve a problem Chapter 5 3. Click Align the Printer. When you are ready to be aligned. This will prevent the photo paper from the Print Properties dialog box. The product prints a test page, aligns the print head, and calibrates the printer. In the Print Settings area, click Printer Toolbox. Cause: The printer needed to print, remove...
... paper is loaded correctly Solution: Make sure that is loaded correctly in the input tray. When you plan to the plastic bag. Solve a problem Chapter 5 3. Click Align the Printer. When you are ready to be aligned. This will prevent the photo paper from the Print Properties dialog box. The product prints a test page, aligns the print head, and calibrates the printer. In the Print Settings area, click Printer Toolbox. Cause: The printer needed to print, remove...
User Guide
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... to print smooth fonts. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. Click the Device Services tab. 5. Solution 3: Clean the print cartridge nozzles Solution: Check the print cartridges. Load letter, A4, or legal unused plain white paper into the input tray. 2. NOTE: You can help ensure excellent print quality. Solve a problem TrueType icon OpenType icon Cause: The font was a custom size. To align the printer from the Print...
... to print smooth fonts. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. Click the Device Services tab. 5. Solution 3: Clean the print cartridge nozzles Solution: Check the print cartridges. Load letter, A4, or legal unused plain white paper into the input tray. 2. NOTE: You can help ensure excellent print quality. Solve a problem TrueType icon OpenType icon Cause: The font was a custom size. To align the printer from the Print...