User Guide
Page 3
Contents Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 Work with... supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship ...
Contents Contents 1 Get to know the HP Printer Printer parts...3 Control panel features...4 2 Print Print documents...5 Print photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 Work with... supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...58 7 Technical information Notice...77 Specifications...77 Environmental product stewardship ...
User Guide
Page 5
Get to know the HP Printer 1 Get to know the HP Printer • Printer parts • Control panel features Printer parts 1 Control panel 2 Paper-width guide 3 Paper tray 4 Paper tray extender (also referred to as the tray extender) 5 Paper stop 6 Cartridges 7 Front access door 8 Rear USB port 9 Power connection: Use only with the power adapter supplied by HP. 10 Rear access door Printer parts 3
Get to know the HP Printer 1 Get to know the HP Printer • Printer parts • Control panel features Printer parts 1 Control panel 2 Paper-width guide 3 Paper tray 4 Paper tray extender (also referred to as the tray extender) 5 Paper stop 6 Cartridges 7 Front access door 8 Rear USB port 9 Power connection: Use only with the power adapter supplied by HP. 10 Rear access door Printer parts 3
User Guide
Page 6
To completely remove power, turn off the product, then unplug the power cord. 2 Resume: Instructs the HP Printer to continue after a problem is solved. 3 Cancel: Stops the current operation. 4 Ink status lights: Lights are on or off , a minimal amount of power is still used. Get to know the HP Printer 4 Get to know the HP Printer Chapter 1 Control panel features 1 On: Turns the product on when the ink is low, and flash when the print cartridge needs to be serviced. When the product is off .
To completely remove power, turn off the product, then unplug the power cord. 2 Resume: Instructs the HP Printer to continue after a problem is solved. 3 Cancel: Stops the current operation. 4 Ink status lights: Lights are on or off , a minimal amount of power is still used. Get to know the HP Printer 4 Get to know the HP Printer Chapter 1 Control panel features 1 On: Turns the product on when the ink is low, and flash when the print cartridge needs to be serviced. When the product is off .
User Guide
Page 7
... Properties dialog box. Depending on your software application, click Print. 3. Make sure the product is the selected printer. 4. If you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. You need to change print quality, print on specialty media Print a Web page Related...
... Properties dialog box. Depending on your software application, click Print. 3. Make sure the product is the selected printer. 4. If you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. You need to change print quality, print on specialty media Print a Web page Related...
User Guide
Page 8
... the default print settings • Stop the current job Print photos To print a photo on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Print 2. Depending on photo paper 1. Related topics • Recommended papers for your software application, click Print. 3. In the Basic Options area, select... save your print job by using the features available in the Printing Shortcuts list. Click the Features tab. 6. Make sure the product is the selected printer. 4. Chapter 2 5.
... the default print settings • Stop the current job Print photos To print a photo on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Print 2. Depending on photo paper 1. Related topics • Recommended papers for your software application, click Print. 3. In the Basic Options area, select... save your print job by using the features available in the Printing Shortcuts list. Click the Features tab. 6. Make sure the product is the selected printer. 4. Chapter 2 5.
User Guide
Page 9
... paper might start to curl, which might be flat before printing. Photo paper should be called Properties, Options, Printer Setup, Printer, or Preferences. 6. Click the Features tab. 7. In the Size list, click the size of your photo in a grainy image. 11. NOTE: You cannot print a borderless ...
... paper might start to curl, which might be flat before printing. Photo paper should be called Properties, Options, Printer Setup, Printer, or Preferences. 6. Click the Features tab. 7. In the Size list, click the size of your photo in a grainy image. 11. NOTE: You cannot print a borderless ...
User Guide
Page 10
...the default print settings • Stop the current job Print envelopes You can load one or more envelopes into the printer until they stop. 4. Slide the paper guide all the way to the left side. 3. The paper might start... Print or OK in the input tray. Push the envelopes into the input tray of the tray. Open the Printer Properties dialog box. 8 Print Select the Borderless printing check box if it is not already checked. NOTE: Do... specific details on envelopes, consult the help files in the right side of the HP Printer. The side to select a different type or size. 10.
...the default print settings • Stop the current job Print envelopes You can load one or more envelopes into the printer until they stop. 4. Slide the paper guide all the way to the left side. 3. The paper might start... Print or OK in the input tray. Push the envelopes into the input tray of the tray. Open the Printer Properties dialog box. 8 Print Select the Borderless printing check box if it is not already checked. NOTE: Do... specific details on envelopes, consult the help files in the right side of the HP Printer. The side to select a different type or size. 10.
User Guide
Page 11
...; Stop the current job Print on should face down and the adhesive strip should point toward the printer. 3. Slide the paper guide all the way to the left . 2. Carefully push the transparencies into the printer until they stop , so that you want , and then click OK. In the Printing Shortcuts list, click... in the right side of the transparencies. Print 5. Select any other print settings that you want , and then click OK. Push the cards into the printer until they stop . The side to be printed should face down and the short edge should face up and toward the...
...; Stop the current job Print on should face down and the adhesive strip should point toward the printer. 3. Slide the paper guide all the way to the left . 2. Carefully push the transparencies into the printer until they stop , so that you want , and then click OK. In the Printing Shortcuts list, click... in the right side of the transparencies. Print 5. Select any other print settings that you want , and then click OK. Push the cards into the printer until they stop . The side to be printed should face down and the short edge should face up and toward the...
User Guide
Page 12
... Paper Type: Plain Paper • Paper Size: An appropriate paper size 9. Fan the edges of the cards. 5. Push the sheets into the printer until they stop. 5. Slide the paper guide firmly against the edge of the tray. Print 6. Click OK. 10 Print The label side should face...Specialty Papers, and then select an appropriate card type. • Print Quality: Normal or Best • Size: An appropriate card size 7. Open the Printer Properties dialog box. 6. Slide the paper guide all the way to separate them, and then align the edges. 3. Click the Printing Shortcuts tab. 8....
... Paper Type: Plain Paper • Paper Size: An appropriate paper size 9. Fan the edges of the cards. 5. Push the sheets into the printer until they stop. 5. Slide the paper guide firmly against the edge of the tray. Print 6. Click OK. 10 Print The label side should face...Specialty Papers, and then select an appropriate card type. • Print Quality: Normal or Best • Size: An appropriate card size 7. Open the Printer Properties dialog box. 6. Slide the paper guide all the way to separate them, and then align the edges. 3. Click the Printing Shortcuts tab. 8....
User Guide
Page 13
... The side to the left . 2. Push the paper into the printer until it stops. 4. Specify the following print settings: • Print Quality: Best • Paper Type: Click More, and then select an appropriate HP inkjet paper. • Orientation: Portrait or Landscape • Size...: An appropriate paper size • Two-sided printing: Manual 8. Print 6. Print greeting cards 1. Open the Printer Properties dialog box. 6. Click the Features tab. 7. Place...
... The side to the left . 2. Push the paper into the printer until it stops. 4. Specify the following print settings: • Print Quality: Best • Paper Type: Click More, and then select an appropriate HP inkjet paper. • Orientation: Portrait or Landscape • Size...: An appropriate paper size • Two-sided printing: Manual 8. Print 6. Print greeting cards 1. Open the Printer Properties dialog box. 6. Click the Features tab. 7. Place...
User Guide
Page 14
Open the Printer Properties dialog box. 6. In the Printing Shortcuts list, click Booklet Printing. 8. In the Print On Both Sides drop-down . 3. Select any other print settings that ... tray. Click Continue to the left. 2. Slide the paper guide all the way to finish printing the booklet. 12 Print Push the paper into the printer until it stops. 4. Click the Features tab, and then specify the following binding options: • Left Edge Booklet • Right Edge Booklet 9. Print booklets...
Open the Printer Properties dialog box. 6. In the Printing Shortcuts list, click Booklet Printing. 8. In the Print On Both Sides drop-down . 3. Select any other print settings that ... tray. Click Continue to the left. 2. Slide the paper guide all the way to finish printing the booklet. 12 Print Push the paper into the printer until it stops. 4. Click the Features tab, and then specify the following binding options: • Left Edge Booklet • Right Edge Booklet 9. Print booklets...
User Guide
Page 15
... 11. Slide the paper guide firmly against the edge of sheets for the poster, and then click OK. Click the Advanced tab, and then click Printer Features. 8. The side to the left. 2. In the Poster Printing drop-down . 3. Print on should face down list, select the number of the paper. 5.... Slide the paper guide all the way to be printed on specialty media 13 Open the Printer Properties dialog box. 6. Click the Select Tiles button. 10. Click the Features tab, and then specify the following print settings: • Paper Type: Plain...
... 11. Slide the paper guide firmly against the edge of sheets for the poster, and then click OK. Click the Advanced tab, and then click Printer Features. 8. The side to the left. 2. In the Poster Printing drop-down . 3. Print on should face down list, select the number of the paper. 5.... Slide the paper guide all the way to be printed on specialty media 13 Open the Printer Properties dialog box. 6. Click the Select Tiles button. 10. Click the Features tab, and then specify the following print settings: • Paper Type: Plain...
User Guide
Page 16
Push the paper into the printer until it stops. 4. Print 5. NOTE: Some iron-on should face down. 3. Place the iron-on transfers 1. Click the Advanced tab. 8. Related topics • Recommended papers ... Best • Paper Type: Click More, click Specialty Papers, and then click Other specialty paper. • Size: An appropriate paper size 7. Open the Printer Properties dialog box. 6. Click Printer Features, and then set Mirror Image to the left. 2. Slide the paper guide firmly against the edge of the tray. Chapter 2 Print iron...
Push the paper into the printer until it stops. 4. Print 5. NOTE: Some iron-on should face down. 3. Place the iron-on transfers 1. Click the Advanced tab. 8. Related topics • Recommended papers ... Best • Paper Type: Click More, click Specialty Papers, and then click Other specialty paper. • Size: An appropriate paper size 7. Open the Printer Properties dialog box. 6. Click Printer Features, and then set Mirror Image to the left. 2. Slide the paper guide firmly against the edge of the tray. Chapter 2 Print iron...
User Guide
Page 17
... your Web browser on the Web page that you can access HP Smart Web Printing from maximum dpi mode, use HP Smart Web Printing to ensure simple, predictable web printing with it printed. You can use it , select the items on the HP Printer. TIP: To print Web pages correctly, you want to print... high-quality images such as As laid out on the File menu. For more information about HP Smart Web Printing, see the help file provided with control over what...
... your Web browser on the Web page that you can access HP Smart Web Printing from maximum dpi mode, use HP Smart Web Printing to ensure simple, predictable web printing with it printed. You can use it , select the items on the HP Printer. TIP: To print Web pages correctly, you want to print... high-quality images such as As laid out on the File menu. For more information about HP Smart Web Printing, see the help file provided with control over what...
User Guide
Page 18
... with other print settings that the product will print. Make sure the product is the selected printer. 4. The dpi varies according to the paper type and print quality that the HP Printer printer will print, click Resolution. 10. Printing in maximum dpi is supported on the following paper-...types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki Printing ...
... with other print settings that the product will print. Make sure the product is the selected printer. 4. The dpi varies according to the paper type and print quality that the HP Printer printer will print, click Resolution. 10. Printing in maximum dpi is supported on the following paper-...types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki Printing ...
User Guide
Page 19
...Shortcuts tab for commonly used tasks. Click the button that opens the Properties dialog box. The printing shortcut is the selected printer. 3. The printer software has several specially designed printing shortcuts that you select a printing shortcut the appropriate printing options are automatically displayed. To delete... Type drop-down list, select the type of 10 x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with mutliple pages on your own shortcuts for the following print tasks: • General...
...Shortcuts tab for commonly used tasks. Click the button that opens the Properties dialog box. The printing shortcut is the selected printer. 3. The printer software has several specially designed printing shortcuts that you select a printing shortcut the appropriate printing options are automatically displayed. To delete... Type drop-down list, select the type of 10 x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with mutliple pages on your own shortcuts for the following print tasks: • General...
User Guide
Page 20
...Only the shortcuts that you want to Print Settings, and then click Printer Settings. 2. To change the default print settings 1. The printing shortcut is removed from within your software application. Print 18 Print In the HP Solution Center, click Settings, point to make them the default print ...printing shortcut that you frequently use for printing, you might want to the print settings, and click OK. Chapter 2 5. The original HP shortcuts cannot be deleted. Set the default print settings If there are settings that you have created can be deleted. Make changes to delete....
...Only the shortcuts that you want to Print Settings, and then click Printer Settings. 2. To change the default print settings 1. The printing shortcut is removed from within your software application. Print 18 Print In the HP Solution Center, click Settings, point to make them the default print ...printing shortcut that you frequently use for printing, you might want to the print settings, and click OK. Chapter 2 5. The original HP shortcuts cannot be deleted. Set the default print settings If there are settings that you have created can be deleted. Make changes to delete....
User Guide
Page 21
...-processed photo. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It produces documents that are heavyweight for two-sided color usage with...
...-processed photo. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It produces documents that are heavyweight for two-sided color usage with...
User Guide
Page 22
It is suitable for copies, drafts, memos, and other supplies, go to www.hp.com/buy/supplies. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film make your HP Printer. Great for printing and copying of photos or multiple prints to save you time and take the guesswork out of weights and sizes from your...
It is suitable for copies, drafts, memos, and other supplies, go to www.hp.com/buy/supplies. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film make your HP Printer. Great for printing and copying of photos or multiple prints to save you time and take the guesswork out of weights and sizes from your...
User Guide
Page 25
...clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the HP Photosmart Software 1. The ink supply level shows an estimate of the amount of different ways, including in the initialization process, ...which prepares the product and cartridges for printing, and in another printer, the ink level indicator might need to replace a cartridge. In addition, some residual ink is left in the cartridges. For more information, see www.hp.com/go/inkusage. Click the Estimated Ink Level tab.
...clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the HP Photosmart Software 1. The ink supply level shows an estimate of the amount of different ways, including in the initialization process, ...which prepares the product and cartridges for printing, and in another printer, the ink level indicator might need to replace a cartridge. In addition, some residual ink is left in the cartridges. For more information, see www.hp.com/go/inkusage. Click the Estimated Ink Level tab.