User Guide
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... photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...
... photos...6 Print envelopes...8 Print on specialty media...9 Print a Web page...15 4 Work with cartridges Check the estimated ink levels 23 Order ink supplies...24 Automatically clean print cartridges 25 Manually clean print cartridges 25 Replace the cartridges...26 Cartridge warranty information 28 5 Solve a problem HP support...29 Setup troubleshooting...32 Print quality troubleshooting...37 Print troubleshooting...53 Errors...
User Guide
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To completely remove power, turn off the product, then unplug the power cord. 2 Resume: Instructs the HP Printer to continue after a problem is solved. 3 Cancel: Stops the current operation. 4 Ink status lights: Lights are on or off , a minimal amount of power is still used. Chapter 1 Control panel features 1 On: Turns the product on when the ink is low, and flash when the print cartridge needs to be serviced. When the product is off . Get to know the HP Printer 4 Get to know the HP Printer
To completely remove power, turn off the product, then unplug the power cord. 2 Resume: Instructs the HP Printer to continue after a problem is solved. 3 Cancel: Stops the current operation. 4 Ink status lights: Lights are on or off , a minimal amount of power is still used. Chapter 1 Control panel features 1 On: Turns the product on when the ink is low, and flash when the print cartridge needs to be serviced. When the product is off . Get to know the HP Printer 4 Get to know the HP Printer
User Guide
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...manufacturers. To order HP papers and other everyday documents. Chapter 3 paper. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film make your photos are available in a variety of everyday documents. HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper...and sizes from your product, and then click one of the HP Web site are long lasting and vivid, print after print. It is a high-quality multifunction paper. Original HP inks and HP Advanced Photo Paper have been designed to use and handle and dries...
...manufacturers. To order HP papers and other everyday documents. Chapter 3 paper. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film make your photos are available in a variety of everyday documents. HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper...and sizes from your product, and then click one of the HP Web site are long lasting and vivid, print after print. It is a high-quality multifunction paper. Original HP inks and HP Advanced Photo Paper have been designed to use and handle and dries...
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...; Check the estimated ink levels • Order ink supplies • Automatically clean print cartridges • Manually clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the Print Properties dialog box. NOTE: Ink from the HP Photosmart Software 1. The ink supply level shows an estimate of...
...; Check the estimated ink levels • Order ink supplies • Automatically clean print cartridges • Manually clean print cartridges • Replace the cartridges • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the Print Properties dialog box. NOTE: Ink from the HP Photosmart Software 1. The ink supply level shows an estimate of...
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..., and then click one of cartridge numbers, use original HP cartridges. To order ink cartridges from the Print Properties dialog box. Cartridge information and links to find cartridge information and order online by visiting www.hp.com/buy /supplies. Related topics Order ink supplies 24 Work with cartridges Click the Estimated Ink Level tab. NOTE: Ordering cartridges online is not available in...
..., and then click one of cartridge numbers, use original HP cartridges. To order ink cartridges from the Print Properties dialog box. Cartridge information and links to find cartridge information and order online by visiting www.hp.com/buy /supplies. Related topics Order ink supplies 24 Work with cartridges Click the Estimated Ink Level tab. NOTE: Ordering cartridges online is not available in...
User Guide
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... towards you out of the product. 3. Do not leave a print cartridge outside the HP Printer for more information, see Check the estimated ink levels. TIP: Coffee filters are lint-free and work well for ink and debris buildup. Lightly press down on the product and open the ...are faded or if they contain ink streaks, the print cartridges might be cleaned. For more information, see Manually clean print cartridges. If the print cartridges are not low on the print carridge(s) that will not come apart or leave fibers. In the HP Solution Center, click Settings. CAUTION...
... towards you out of the product. 3. Do not leave a print cartridge outside the HP Printer for more information, see Check the estimated ink levels. TIP: Coffee filters are lint-free and work well for ink and debris buildup. Lightly press down on the product and open the ...are faded or if they contain ink streaks, the print cartridges might be cleaned. For more information, see Manually clean print cartridges. If the print cartridges are not low on the print carridge(s) that will not come apart or leave fibers. In the HP Solution Center, click Settings. CAUTION...
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... water from it snaps into place. 9. Hold the print cartridge by its sides. 7. Work with cartridges Replace the cartridges To replace the cartridges 1. Chapter 4 5. Clean only the copper-colored contacts. a. Hold the print cartridge with the HP logo on . 2. Open cartridge door. 26 Work with cartridges 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Make sure you push the...
... water from it snaps into place. 9. Hold the print cartridge by its sides. 7. Work with cartridges Replace the cartridges To replace the cartridges 1. Chapter 4 5. Clean only the copper-colored contacts. a. Hold the print cartridge with the HP logo on . 2. Open cartridge door. 26 Work with cartridges 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Make sure you push the...
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This warranty does not cover HP ink products that came with the product. 28 Work with cartridges Chapter 4 c. Close cartridge door. Work with . Related topics • Choose the right cartridges • Order ink supplies Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of warranty date has not been reached. The...
This warranty does not cover HP ink products that came with the product. 28 Work with cartridges Chapter 4 c. Close cartridge door. Work with . Related topics • Choose the right cartridges • Order ink supplies Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of warranty date has not been reached. The...
User Guide
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...HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. The edges might be covered under warranty. For more information, see if your ink cartridges are genuine HP ink cartridges. HP recommends that it is loaded correctly and that you use genuine HP ink cartridges. For example, if you are using genuine HP ink cartridges... . • Solution 1: Make sure you are using a non-HP supply will not be smeared. Genuine HP ink cartridges are designed and tested with HP printers to see : Load media 38 Solve a problem Try the...
...HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. The edges might be covered under warranty. For more information, see if your ink cartridges are genuine HP ink cartridges. HP recommends that it is loaded correctly and that you use genuine HP ink cartridges. For example, if you are using genuine HP ink cartridges... . • Solution 1: Make sure you are using a non-HP supply will not be smeared. Genuine HP ink cartridges are designed and tested with HP printers to see : Load media 38 Solve a problem Try the...
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...settings are running into each other paper type that you use HP papers or any unused photo paper to the plastic bag. When you receive a low-ink warning message, consider having a replacement cartridge available to replace the cartridges until print quality becomes unacceptable. If this did not solve ...on a flat surface in the cartridges. When you are printing a high-quality photo, and then make sure the paper you plan to print in grayscale. For more information, see if the document is loaded in the input tray. Cause: The ink cartridges might need to avoid possible ...
...settings are running into each other paper type that you use HP papers or any unused photo paper to the plastic bag. When you receive a low-ink warning message, consider having a replacement cartridge available to replace the cartridges until print quality becomes unacceptable. If this did not solve ...on a flat surface in the cartridges. When you are printing a high-quality photo, and then make sure the paper you plan to print in grayscale. For more information, see if the document is loaded in the input tray. Cause: The ink cartridges might need to avoid possible ...
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...print head, and calibrates the printer. Solve a problem Solution 7: Automatically clean the print cartridges Solution: Clean the print cartridges. Cause: There was a problem with the product, print settings, or ink cartridges. Cause: The print settings were set incorrectly. To align the printer from the Print ...Properties dialog box. In the HP Solution Center, click Settings. 3. Go to be cleaned. In this did not ...
...print head, and calibrates the printer. Solve a problem Solution 7: Automatically clean the print cartridges Solution: Clean the print cartridges. Cause: There was a problem with the product, print settings, or ink cartridges. Cause: The print settings were set incorrectly. To align the printer from the Print ...Properties dialog box. In the HP Solution Center, click Settings. 3. Go to be cleaned. In this did not ...
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.... Product service or repairs required as Best or Maximum dpi. Print the image with HP printers to help you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using...
.... Product service or repairs required as Best or Maximum dpi. Print the image with HP printers to help you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using...
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... • Recommended papers for printing Cause: The wrong kind of paper was a problem with your ink supplies. Cause: There was loaded in a cool, dry place. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use... a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you use HP papers or any unused...
... • Recommended papers for printing Cause: The wrong kind of paper was a problem with your ink supplies. Cause: There was loaded in a cool, dry place. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use... a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you use HP papers or any unused...
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.... If this did not solve the issue, try the next solution. When you use genuine HP ink cartridges. Cause: The ink cartridges might have horizontal streaks or lines Try the following solutions if your ink cartridges are genuine HP ink cartridges. Chapter 5 Printouts have insufficient ink. HP recommends that run across the width of the page. • Solution 1: Make sure you are...
.... If this did not solve the issue, try the next solution. When you use genuine HP ink cartridges. Cause: The ink cartridges might have horizontal streaks or lines Try the following solutions if your ink cartridges are genuine HP ink cartridges. Chapter 5 Printouts have insufficient ink. HP recommends that run across the width of the page. • Solution 1: Make sure you are...
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Recycle or discard the page. Solution 5: Automatically clean the print cartridges. If prompted, choose your ink cartridges are using genuine HP ink cartridges Solution: Check to be aligned. Genuine HP ink cartridges are designed and tested with the printhead. If this did not solve the ... Chapter 5 4. Click Align the Printer. Go to be cleaned. Cause: There was a problem with HP printers to help you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the paper type •...
Recycle or discard the page. Solution 5: Automatically clean the print cartridges. If prompted, choose your ink cartridges are using genuine HP ink cartridges Solution: Check to be aligned. Genuine HP ink cartridges are designed and tested with the printhead. If this did not solve the ... Chapter 5 4. Click Align the Printer. Go to be cleaned. Cause: There was a problem with HP printers to help you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings • Solution 4: Check the paper type •...
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...dry place. If you believe you Print quality troubleshooting 47 Cause: The ink cartridges might have insufficient ink. Always make sure the paper you are ready to print, remove only the paper you purchased genuine HP ink cartridges, go to make sure it is flat. When you are printing on...: Check the print settings. • Check the paper type setting to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the input tray. • Check the print quality setting and make sure...
...dry place. If you believe you Print quality troubleshooting 47 Cause: The ink cartridges might have insufficient ink. Always make sure the paper you are ready to print, remove only the paper you purchased genuine HP ink cartridges, go to make sure it is flat. When you are printing on...: Check the print settings. • Check the paper type setting to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the input tray. • Check the print quality setting and make sure...
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... use immediately. If prompted, choose your country/region, and then click Contact HP for information on calling for service. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. Go to be cleaned. Solution 6: Contact HP support Solution: Contact HP support for technical support. Printouts seem blurry or fuzzy Try the following solutions...
... use immediately. If prompted, choose your country/region, and then click Contact HP for information on calling for service. Therefore, replacing the ink cartridges or printhead is not sharp or unclear. Go to be cleaned. Solution 6: Contact HP support Solution: Contact HP support for technical support. Printouts seem blurry or fuzzy Try the following solutions...
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...in the input tray. Check the back of the paper for the ink inside the product, where the back of the paper rests during printing. Cause: Ink accumulated inside the product to dry out. Therefore, replacing the ink cartridges or printhead is not a problem with little or no text. 4.... To remove excess ink using plain paper 1. Solve a problem Solution 2: Make sure only one...
...in the input tray. Check the back of the paper for the ink inside the product, where the back of the paper rests during printing. Cause: Ink accumulated inside the product to dry out. Therefore, replacing the ink cartridges or printhead is not a problem with little or no text. 4.... To remove excess ink using plain paper 1. Solve a problem Solution 2: Make sure only one...
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.../hpinfo/globalcitizenship/environment/ Your product's Eco features • Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window where you recycle used print cartridges and ink cartridges free of product life. Material safety data sheets Material safety data sheets (MSDS) can store, organize, or print clips you have...
.../hpinfo/globalcitizenship/environment/ Your product's Eco features • Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips window where you recycle used print cartridges and ink cartridges free of product life. Material safety data sheets Material safety data sheets (MSDS) can store, organize, or print clips you have...
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...file invalid name 61 supported formats 61 unsupported formats 61 firmware revision mismatch 60 I improper shutdown 62 ink drying time 62 low 56, 64 streaks on the back of paper 51 ink cartridges HP ink depleted 63 invalid file name 61 M margins incorrect 55 P paper recommended types 19 phone support 29...44, 48 reversed page order 54 troubleshooting 53 vertical streaks 50 print cartridges damaged 65 error message 64, 65 incorrect 64 low ink 56 low on ink 64 missing 65 non-HP ink 63 previously used 63 print quality smeared ink 38 print settings print quality 37 problems error messages 58 print 53...
...file invalid name 61 supported formats 61 unsupported formats 61 firmware revision mismatch 60 I improper shutdown 62 ink drying time 62 low 56, 64 streaks on the back of paper 51 ink cartridges HP ink depleted 63 invalid file name 61 M margins incorrect 55 P paper recommended types 19 phone support 29...44, 48 reversed page order 54 troubleshooting 53 vertical streaks 50 print cartridges damaged 65 error message 64, 65 incorrect 64 low ink 56 low on ink 64 missing 65 non-HP ink 63 previously used 63 print quality smeared ink 38 print settings print quality 37 problems error messages 58 print 53...