Service Guide
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Table of Contents System Specifications 1 Features 1 System Block Diagram 5 Your Acer Notebook tour 6 Front View 6 Closed Front View 7 Left View 7 Right View 8 Bottom View 9 Indicators 9 TouchPad Basics 10 Using the Keyboard 11 Lock Keys and embedded ... Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 Aspire 5251/5551G/5551 BIOS 26 Information 26 Main 27 Security 28 Boot 31 Exit 32 BIOS Flash Utilities 33 DOS Flash Utility 34 WinFlash Utility 36 Remove HDD/BIOS Password Utilities 37...
Table of Contents System Specifications 1 Features 1 System Block Diagram 5 Your Acer Notebook tour 6 Front View 6 Closed Front View 7 Left View 7 Right View 8 Bottom View 9 Indicators 9 TouchPad Basics 10 Using the Keyboard 11 Lock Keys and embedded ... Hot Keys 13 Hardware Specifications and Configurations 14 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 Aspire 5251/5551G/5551 BIOS 26 Information 26 Main 27 Security 28 Boot 31 Exit 32 BIOS Flash Utilities 33 DOS Flash Utility 34 WinFlash Utility 36 Remove HDD/BIOS Password Utilities 37...
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... 1 BIOS Item BIOS vendor BIOS ROM type Features Specification Insyde BIOS Flash • 16Mbit(2MB) CMOS Serial Flash ROM • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. &#...8226; Refer to form other combinations. You may combine DIMMs with various capacities to Acer BIOS specification. • DMI utility for BIOS serial ...
... 1 BIOS Item BIOS vendor BIOS ROM type Features Specification Insyde BIOS Flash • 16Mbit(2MB) CMOS Serial Flash ROM • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. &#...8226; Refer to form other combinations. You may combine DIMMs with various capacities to Acer BIOS specification. • DMI utility for BIOS serial ...
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... (WOL) support meeting the ACPI requirements • Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB (IEEE 802.3z, Clause 30) • Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory • Supports iSCSI boott • PCI Express CLKREQ support • Integrated switching regulator...
... (WOL) support meeting the ACPI requirements • Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB (IEEE 802.3z, Clause 30) • Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory • Supports iSCSI boott • PCI Express CLKREQ support • Integrated switching regulator...
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... message is subject to parameter values. Navigating the BIOS Utility There are shown on the bottom of screen). You can change boot device without entering BIOS SETUP Utility. Navigation keys for parameters are found in square brackets. Please note that system information is ...program built into your computer's BIOS (Basic Input/ Output System). Help for a particular menu are five menu options: Information, Main, Security, Boot, and Exit. However, if you encounter configuration problems, you do not need to "enabled". To activate the BIOS Utility, press F2 during POST...
... message is subject to parameter values. Navigating the BIOS Utility There are shown on the bottom of screen). You can change boot device without entering BIOS SETUP Utility. Navigation keys for parameters are found in square brackets. Please note that system information is ...program built into your computer's BIOS (Basic Input/ Output System). Help for a particular menu are five menu options: Information, Main, Security, Boot, and Exit. However, if you encounter configuration problems, you do not need to "enabled". To activate the BIOS Utility, press F2 during POST...
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... serial number of HDD installed in the system. This field displays the asset tag number of the system. InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.5 CPU Type CPU Speed HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial...N530 Dual-Core Processor 2500 MHz ST9250315AS 5VC8CXKX Slimtype DVD A DS8A2SH V0. 17T01 ATI VER0.12. 017. 000. 000. 034815 123456789 Aspire 5251/5551G/5551 Acer AE088D61-0B71-782C-94D7-705AB6401288 F1 Help ESC Exit Select Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10...
... serial number of HDD installed in the system. This field displays the asset tag number of the system. InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.5 CPU Type CPU Speed HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial...N530 Dual-Core Processor 2500 MHz ST9250315AS 5VC8CXKX Slimtype DVD A DS8A2SH V0. 17T01 ATI VER0.12. 017. 000. 000. 034815 123456789 Aspire 5251/5551G/5551 Acer AE088D61-0B71-782C-94D7-705AB6401288 F1 Help ESC Exit Select Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10...
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...Mode Chapter 2 27 Displays the available memory for the hour field. Information Main InsydeH20 Setup Utility Security Boot Exit System Time: System Date: Total Memory: Video Memory: Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [19:10:59] [2/22/2010] 3072 MB 1024 MB [Enabled]...D2D Recovery function. Valid range is for your reference only. Parameter System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets the system time. The table below describes the parameters in boldface are displayed with...
...Mode Chapter 2 27 Displays the available memory for the hour field. Information Main InsydeH20 Setup Utility Security Boot Exit System Time: System Date: Total Memory: Video Memory: Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [19:10:59] [2/22/2010] 3072 MB 1024 MB [Enabled]...D2D Recovery function. Valid range is for your reference only. Parameter System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets the system time. The table below describes the parameters in boldface are displayed with...
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... SATA Port Disk Status Press Enter to change the value of the user password. Press Enter to reset it will not continue to boot. NOTE: System BIOS does not support Trusted Platform Module (TPM). Settings in this password protects the BIOS Setup Utility from unauthorized access.... If you forget your dealer to set the supervisor password. InsydeH20 Setup Utility Information Main Security Boot Exit Supervisor Password Is User Password Is SATA Port 0 Disk Status Set Supervisor Password Set User Password Set SATA Port 0 HDD Password...
... SATA Port Disk Status Press Enter to change the value of the user password. Press Enter to reset it will not continue to boot. NOTE: System BIOS does not support Trusted Platform Module (TPM). Settings in this password protects the BIOS Setup Utility from unauthorized access.... If you forget your dealer to set the supervisor password. InsydeH20 Setup Utility Information Main Security Boot Exit Supervisor Password Is User Password Is SATA Port 0 Disk Status Set Supervisor Password Set User Password Set SATA Port 0 HDD Password...
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.../F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit Chapter 2 31 Press to move it up the list. Select Boot menu to select specific devices to load the operating system. IDE0 : ST9250315AS 4. USB FDD : 3. Bootable devices includes the USB diskette drives, the onboard ...hard disk drive and the DVD drive in the module bay. InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.5 Boot priority order: Item Specific Help 1. USB HDD : 5. Boot This menu allows the user to decide the order of...
.../F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit Chapter 2 31 Press to move it up the list. Select Boot menu to select specific devices to load the operating system. IDE0 : ST9250315AS 4. USB FDD : 3. Bootable devices includes the USB diskette drives, the onboard ...hard disk drive and the DVD drive in the module bay. InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.5 Boot priority order: Item Specific Help 1. USB HDD : 5. Boot This menu allows the user to decide the order of...
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Information Main InsydeH20 Setup Utility Security Boot Exit Rev. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes ...
Information Main InsydeH20 Setup Utility Security Boot Exit Rev. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes ...
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... the Flash. NOTE: Please use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs • New features or options •...; Restore a BIOS when it becomes corrupted. Then boot the system from the bootable diskette. The Flash utility has auto-execution function. Prepare a bootable diskette. 2. If the battery pack does not ...
... the Flash. NOTE: Please use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs • New features or options •...; Restore a BIOS when it becomes corrupted. Then boot the system from the bootable diskette. The Flash utility has auto-execution function. Prepare a bootable diskette. 2. If the battery pack does not ...
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... PCI DEVICE 2. IDE0 : ST9250315AS 4. USB HDD : 5. USB CD/DVD ROM : 6. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.5 Item Specific Help 1. IDE1 : Slimtype DVD A DS8A4SH Use < > or < > to select a device, then press to move it down the list, or to ...move USB HDD to Update BIOS, move it up the list. Press F2 during boot to use the DOS Flash Utility: 1. The flash process begins as shown. 34 Chapter 2 DOS Flash Utility Perform the following steps to enter the Setup...
... PCI DEVICE 2. IDE0 : ST9250315AS 4. USB HDD : 5. USB CD/DVD ROM : 6. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.5 Item Specific Help 1. IDE1 : Slimtype DVD A DS8A4SH Use < > or < > to select a device, then press to move it down the list, or to ...move USB HDD to Update BIOS, move it up the list. Press F2 during boot to use the DOS Flash Utility: 1. The flash process begins as shown. 34 Chapter 2 DOS Flash Utility Perform the following steps to enter the Setup...
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To use Boot Sequence Selector, perform the following steps: 1. For example, enter BS 2 to change the boot sequence to display the usage screen. 3. Select the desired boot sequence by entering the corresponding sequence. Enter into DOS. 2. Execute BS.exe to HDD | CD ROM | LAN | Floppy. Chapter 2 39 Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS.
To use Boot Sequence Selector, perform the following steps: 1. For example, enter BS 2 to change the boot sequence to display the usage screen. 3. Select the desired boot sequence by entering the corresponding sequence. Enter into DOS. 2. Execute BS.exe to HDD | CD ROM | LAN | Floppy. Chapter 2 39 Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS.
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Boot into DOS. 2. Execute dmitools. Read DMI Information from bios • dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters) • dmitools /wp xxxx ==>... perform the following messages report to screen to confirm completion: • dmitools /r ==> Read dmi string from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Write Manufacturer Name to EEPROM Input: dmitools /wm...
Boot into DOS. 2. Execute dmitools. Read DMI Information from bios • dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters) • dmitools /wp xxxx ==>... perform the following messages report to screen to confirm completion: • dmitools /r ==> Read dmi string from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Write Manufacturer Name to EEPROM Input: dmitools /wm...
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... the power and open the casing to check the Thermal Unit (see "Online Support Information" on page 148) and fan airways are not necessary to boot the computer to the computer that are free of obstructions. 5. Remove any recently installed software. 7. Remove any surge protectors between the computer and the outlet...
... the power and open the casing to check the Thermal Unit (see "Online Support Information" on page 148) and fan airways are not necessary to boot the computer to the computer that are free of obstructions. 5. Remove any recently installed software. 7. Remove any surge protectors between the computer and the outlet...
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... docking stations. If the POST or video appears on the external display, see "Power On Issue" on page 195. On this model). If the computer boots correctly, add the devices one by checking at least one of the following occurs: • Fans start up • Status LEDs light up If there...
... docking stations. If the POST or video appears on the external display, see "Power On Issue" on page 195. On this model). If the computer boots correctly, add the devices one by checking at least one of the following occurs: • Fans start up • Status LEDs light up If there...
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... HDD. i. When complete, click Finish. Run a complete virus scan using System Restore. NOTE: Click Load Drivers if controller drives are set as the first boot device on the Boot menu. 6. Ensure all external devices. 2. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to correct...
... HDD. i. When complete, click Finish. Run a complete virus scan using System Restore. NOTE: Click Load Drivers if controller drives are set as the first boot device on the Boot menu. 6. Ensure all external devices. 2. Run Windows Check Disk by entering chkdsk /r from a known good date using up-to-date software to correct...
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...power on and switch to Protected mode Patching CPU microcode Setup Cache as RAM Cache as RAM test Setup BIOS ROM cache Enter Boot Firmware Volume PEI Phase POST Code Table: Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT PEI_CPU_HT_RESET PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING PEI_TPM_INIT PEI_SMBUS_INIT... Memory Initial for Crisis Recovery Simple Memory test Start to use Memory Chapter 4 151 Memory Initial for Normal boot. Post Codes These tables describe the POST codes and descriptions during the POST.
...power on and switch to Protected mode Patching CPU microcode Setup Cache as RAM Cache as RAM test Setup BIOS ROM cache Enter Boot Firmware Volume PEI Phase POST Code Table: Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT PEI_CPU_HT_RESET PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING PEI_TPM_INIT PEI_SMBUS_INIT... Memory Initial for Crisis Recovery Simple Memory test Start to use Memory Chapter 4 151 Memory Initial for Normal boot. Post Codes These tables describe the POST codes and descriptions during the POST.
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...initialization Floppy device initialization Serial device initialization IDE device initialization AHCI device initialization Dispatch option ROMs Get boot device information End of boot selection Enter Setup Menu Enter Boot manager Try to boot system to OS Shadow Misc Option ROM 2D Save S3 resume required data in RAM 2E ...Last Chipset initial before boot to OS 2F Start to boot Legacy OS 30 Start to boot UEFI OS 31 Prepare to Boot to Legacy OS 33 Last Chipset initial before boot to Legacy OS. 34 Ready to Boot with INT 19 Chapter 4 153 Post Cod e...
...initialization Floppy device initialization Serial device initialization IDE device initialization AHCI device initialization Dispatch option ROMs Get boot device information End of boot selection Enter Setup Menu Enter Boot manager Try to boot system to OS Shadow Misc Option ROM 2D Save S3 resume required data in RAM 2E ...Last Chipset initial before boot to OS 2F Start to boot Legacy OS 30 Start to boot UEFI OS 31 Prepare to Boot to Legacy OS 33 Last Chipset initial before boot to Legacy OS. 34 Ready to Boot with INT 19 Chapter 4 153 Post Cod e...
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... Functionality Name (Include\ PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INT19 POST_BDS_JUMP_BOOT_SECTOR Phase POST_BDS POST_BDS POST_BDS POST_BDS Post Code F9 FB FD FE Description No Boot Device UEFI Boot Start Image Legacy 16 boot entry Try to Boot with INT 19 ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Phase...
... Functionality Name (Include\ PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INT19 POST_BDS_JUMP_BOOT_SECTOR Phase POST_BDS POST_BDS POST_BDS POST_BDS Post Code F9 FB FD FE Description No Boot Device UEFI Boot Start Image Legacy 16 boot entry Try to Boot with INT 19 ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Phase...
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...executing the Crisis Disk program in another system with Windows 7 OS. If this function, it is strongly recommended to enter a special BIOS block, called Boot Block. Format the USB storage disk using the Fast Format option. 2. Plug USB storage into USB port. 4. To use this function is no ... in the same directory. 3. It is a special block of BIOS. The Crisis USB key could be made by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is used to initiate system CRISIS mode. Save ROM file (file name: NEW75x64.fd) to a successful one once the previous BIOS...
...executing the Crisis Disk program in another system with Windows 7 OS. If this function, it is strongly recommended to enter a special BIOS block, called Boot Block. Format the USB storage disk using the Fast Format option. 2. Plug USB storage into USB port. 4. To use this function is no ... in the same directory. 3. It is a special block of BIOS. The Crisis USB key could be made by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is used to initiate system CRISIS mode. Save ROM file (file name: NEW75x64.fd) to a successful one once the previous BIOS...
