Wireless Setup Guide
Page 22
... the printer works over a USB connection, then the printer is working properly. VERIFY THAT THE WIRELESS NETWORK IS WORKING PROPERLY • Try to access other than the Windows firewall) on the computer. MAKE SURE THE PRINTER DRIVER IS INSTALLED ON THE PRINTER All computers that the network is functioning correctly. Check to the wireless printer must first have completed the wireless installation. VERIFY THAT THE PRINTER IS WORKING • Insert the Software and Documentation CD, and then set...
... the printer works over a USB connection, then the printer is working properly. VERIFY THAT THE WIRELESS NETWORK IS WORKING PROPERLY • Try to access other than the Windows firewall) on the computer. MAKE SURE THE PRINTER DRIVER IS INSTALLED ON THE PRINTER All computers that the network is functioning correctly. Check to the wireless printer must first have completed the wireless installation. VERIFY THAT THE PRINTER IS WORKING • Insert the Software and Documentation CD, and then set...
User's Guide
Page 17
... your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that came with the printer, and then skim the User's Guide to learn how to make sure you're satisfied. For updates, check our Web site...
... your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that came with the printer, and then skim the User's Guide to learn how to make sure you're satisfied. For updates, check our Web site...
User's Guide
Page 52
... and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page-Use this page to verify that aids network printing configuration. Remove the option and install it again. • Network setup page-If your printer is a network model and is not installed correctly. Note: If you access the menu again, choose another value, and save other settings from the menus, they replace the factory default settings as user default settings. To...
... and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page-Use this page to verify that aids network printing configuration. Remove the option and install it again. • Network setup page-If your printer is a network model and is not installed correctly. Note: If you access the menu again, choose another value, and save other settings from the menus, they replace the factory default settings as user default settings. To...
User's Guide
Page 67
... the menu, and then click Add Printer. Setting up serial printing In serial printing, data is selected, and then click Next. b Locate the submenu with port settings. b Click Install Printer and Software. d Click Custom. h Select the printer model from the list. This is the port where the serial cable attaches to the selected printer model is a great deal of your printer. 1 Set the parameters in the Add a New Port window. l Make sure the box next to the computer. j Click Add. Although serial printing...
... the menu, and then click Add Printer. Setting up serial printing In serial printing, data is selected, and then click Next. b Locate the submenu with port settings. b Click Install Printer and Software. d Click Custom. h Select the printer model from the list. This is the port where the serial cable attaches to the selected printer model is a great deal of your printer. 1 Set the parameters in the Add a New Port window. l Make sure the box next to the computer. j Click Add. Although serial printing...
User's Guide
Page 113
... This option increases the size of paper between copies, pages, and print jobs. Options Touching the Options button opens a screen where you want all the pages in order. Custom Job This option combines multiple scanning jobs into a single job. Copying 113 Sides (Duplex) Use this option to set how much of the document. Collate This option keeps the pages of a print job stacked in providing space to the printer. The separator sheets can print copies on . This can change Paper Saver, Create Booklet, Advanced Imaging, Custom Job, Separator Sheets...
... This option increases the size of paper between copies, pages, and print jobs. Options Touching the Options button opens a screen where you want all the pages in order. Custom Job This option combines multiple scanning jobs into a single job. Copying 113 Sides (Duplex) Use this option to set how much of the document. Collate This option keeps the pages of a print job stacked in providing space to the printer. The separator sheets can print copies on . This can change Paper Saver, Create Booklet, Advanced Imaging, Custom Job, Separator Sheets...
User's Guide
Page 204
... output Note: 5 factory default setting. Specifies SMTP server port information Note: 25 is a high-quality photograph or inkjet print. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is mostly text. • Text/Photo is the default SMTP gateway port. Understanding printer menus 204 Specifies the type of the scanned image Note: Portrait is the factory default setting. Fax Server Setup Menu item To Format Reply Address Subject Message Primary SMTP...
... output Note: 5 factory default setting. Specifies SMTP server port information Note: 25 is a high-quality photograph or inkjet print. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is mostly text. • Text/Photo is the default SMTP gateway port. Understanding printer menus 204 Specifies the type of the scanned image Note: Portrait is the factory default setting. Fax Server Setup Menu item To Format Reply Address Subject Message Primary SMTP...
User's Guide
Page 254
... ERROR MESSAGES Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electronic equipment plugged into any error messages. Understanding printer messages Answering The printer is blank or displays only diamonds The printer self test failed. Troubleshooting 254 Printer control panel display is answering a fax call. This often fixes the problem. Wait for about 10 seconds, and then turn the printer on . Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make...
... ERROR MESSAGES Clear any surge protectors, uninterrupted power supplies, or extension cords. • Other electronic equipment plugged into any error messages. Understanding printer messages Answering The printer is blank or displays only diamonds The printer self test failed. Troubleshooting 254 Printer control panel display is answering a fax call. This often fixes the problem. Wait for about 10 seconds, and then turn the printer on . Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make...
User's Guide
Page 260
.... USB/USB The printer is using a different paper tray. • Check tray length and width guides and make sure the paper is the active communication link. 30 Invalid refill, change toner cartridge The printer has detected an invalid, refilled toner cartridge. Troubleshooting 260 Wait for the job are inaccessible. Wait for the job are not restored. Unsupported USB hub, please remove Remove the unrecognized USB hub. Not all resources needed for the message to clear. System...
.... USB/USB The printer is using a different paper tray. • Check tray length and width guides and make sure the paper is the active communication link. 30 Invalid refill, change toner cartridge The printer has detected an invalid, refilled toner cartridge. Troubleshooting 260 Wait for the job are inaccessible. Wait for the job are not restored. Unsupported USB hub, please remove Remove the unrecognized USB hub. Not all resources needed for the message to clear. System...
User's Guide
Page 313
... Windows 63 Ethernet port 51 Index 313 exterior of the printer cleaning 230 e-mail canceling 119 enabling 115 notice of low supply level 238 notice of paper jam 238 notice of the paper (duplexing) 107 pausing a print job to make copies 110 photos 105 placing separator sheets between copies 108 quick copy 104 reducing 107 selecting a tray 106 to letterhead 106 using the ADF 104 using the touch screen 117 F factory defaults, restoring printer control panel menus 239 fax card installing 47 fax connection connecting the printer...
... Windows 63 Ethernet port 51 Index 313 exterior of the printer cleaning 230 e-mail canceling 119 enabling 115 notice of low supply level 238 notice of paper jam 238 notice of the paper (duplexing) 107 pausing a print job to make copies 110 photos 105 placing separator sheets between copies 108 quick copy 104 reducing 107 selecting a tray 106 to letterhead 106 using the ADF 104 using the touch screen 117 F factory defaults, restoring printer control panel menus 239 fax card installing 47 fax connection connecting the printer...
User's Guide
Page 314
... trays 86 Load with 257 Load manual feeder with adapter troubleshooting 280 held jobs 98 printing from Macintosh computer 99 printing from Windows 99 Help menu 229 holding faxes 144 improving fax quality 144 making a fax lighter or darker 140 printing on both sides (duplexing) 141 sending a fax at a scheduled time 140 sending using the computer 135, 137 sending using the printer control panel 135 setting the date and time 134 turning daylight saving time on or off 135 using shortcuts 139 using the touch screen 138 enabling 133 fax setup...
... trays 86 Load with 257 Load manual feeder with adapter troubleshooting 280 held jobs 98 printing from Macintosh computer 99 printing from Windows 99 Help menu 229 holding faxes 144 improving fax quality 144 making a fax lighter or darker 140 printing on both sides (duplexing) 141 sending a fax at a scheduled time 140 sending using the computer 135, 137 sending using the printer control panel 135 setting the date and time 134 turning daylight saving time on or off 135 using shortcuts 139 using the touch screen 138 enabling 133 fax setup...
User's Guide
Page 316
...Type menu 156 paper sizes supported by the printer 92 Paper Texture menu 160 paper type custom 87 paper types duplex support 93 supported by printer 93 where to load 93 Paper Weight menu 161 Parallel menu 175 pausing the current print job to make copies 110 PCL Emul menu 225 PDF menu 224 photoconductor kit ordering 235 photos copying 105 port settings configuring 65 PostScript menu 224 Power Saver adjusting 71 print job canceling from Macintosh 102 canceling from Windows 102 print quality cleaning the scanner glass 230 print quality test pages, printing 102 print quality troubleshooting blank...
...Type menu 156 paper sizes supported by the printer 92 Paper Texture menu 160 paper type custom 87 paper types duplex support 93 supported by printer 93 where to load 93 Paper Weight menu 161 Parallel menu 175 pausing the current print job to make copies 110 PCL Emul menu 225 PDF menu 224 photoconductor kit ordering 235 photos copying 105 port settings configuring 65 PostScript menu 224 Power Saver adjusting 71 print job canceling from Macintosh 102 canceling from Windows 102 print quality cleaning the scanner glass 230 print quality test pages, printing 102 print quality troubleshooting blank...
User's Guide
Page 317
... not set up 256 Fax Station Number not set up 256 Insert Tray 257 Install tray 257 Invalid PIN 257 Load with 257 Load manual feeder with adapter 280 Internal Solutions Port 280 memory card 280 option not working 279 paper trays 281 printer problems, solving basic 254 printing directory list 101 font sample list 101 from flash drive 100 from Macintosh 95 from Windows 95 installing printer software 53, 136 menu settings page 52 network setup page 53 print quality test pages 102 two-sided (duplex) 95 printing confidential...
... not set up 256 Fax Station Number not set up 256 Insert Tray 257 Install tray 257 Invalid PIN 257 Load with 257 Load manual feeder with adapter 280 Internal Solutions Port 280 memory card 280 option not working 279 paper trays 281 printer problems, solving basic 254 printing directory list 101 font sample list 101 from flash drive 100 from Macintosh 95 from Windows 95 installing printer software 53, 136 menu settings page 52 network setup page 53 print quality test pages 102 two-sided (duplex) 95 printing confidential...
User's Guide
Page 319
... Port 280 memory card 280 option not working 279 paper trays 281 troubleshooting, scan cannot scan from a computer 275 partial document or photo scans 275 scan was not successful 274 scanner unit does not close 271 scanning takes too long or freezes the computer 274 U Universal Paper Size setting 76 Universal Setup menu 164 unlinking trays 86 Unsupported disk 260 Unsupported USB device, please remove 260 Unsupported USB hub, please remove 260 USB port 51 USB/USB 260 Utilities menu 223 V Verify print jobs 98 printing...
... Port 280 memory card 280 option not working 279 paper trays 281 troubleshooting, scan cannot scan from a computer 275 partial document or photo scans 275 scan was not successful 274 scanner unit does not close 271 scanning takes too long or freezes the computer 274 U Universal Paper Size setting 76 Universal Setup menu 164 unlinking trays 86 Unsupported disk 260 Unsupported USB device, please remove 260 Unsupported USB hub, please remove 260 USB port 51 USB/USB 260 Utilities menu 223 V Verify print jobs 98 printing...
Quick Reference
Page 1
... ADF or facedown on the scanner glass. A "Canceling scan job" screen appears. A "Canceling scan job" screen appears. To set up the e-mail function For e-mail to operate, it must be turned on in the ADF When the ADF begins processing a document, the scanning screen appears. E-mailing Getting ready to e-mail Setting up the e-mail function: 1 Type the printer IP address into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you are loading a document into the address field of copies...
... ADF or facedown on the scanner glass. A "Canceling scan job" screen appears. A "Canceling scan job" screen appears. To set up the e-mail function For e-mail to operate, it must be turned on in the ADF When the ADF begins processing a document, the scanning screen appears. E-mailing Getting ready to e-mail Setting up the e-mail function: 1 Type the printer IP address into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you are loading a document into the address field of copies...
Service Manual
Page 5
... ADF streak service check 2-59 ADF paper jam service check 2-60 ADF feed errors service check 2-60 ADF Duplex service check 2-62 Modem / fax card service check 2-63 Fax transmission service check 2-64 Fax reception service check 2-66 Escalating a fax issue to second-level support 2-68 Diagnostic aids 3-1 Accessing service menus 3-1 Configuration menu (CONFIG MENU 3-2 Available menus 3-2 Maintenance Count Value (Maint Cnt Value 3-3 Reset Maintenance Counter 3-3 Reset Photoconductor Maintenance Counter (Reset PC Cnt 3-4 USB Scan to Local 3-4 Print Quality Pages 3-4 Menu Settings...
... ADF streak service check 2-59 ADF paper jam service check 2-60 ADF feed errors service check 2-60 ADF Duplex service check 2-62 Modem / fax card service check 2-63 Fax transmission service check 2-64 Fax reception service check 2-66 Escalating a fax issue to second-level support 2-68 Diagnostic aids 3-1 Accessing service menus 3-1 Configuration menu (CONFIG MENU 3-2 Available menus 3-2 Maintenance Count Value (Maint Cnt Value 3-3 Reset Maintenance Counter 3-3 Reset Photoconductor Maintenance Counter (Reset PC Cnt 3-4 USB Scan to Local 3-4 Print Quality Pages 3-4 Menu Settings...
Service Manual
Page 39
... the printer is displayed in the message are working on the machine, then go to "Service error codes" on . Display screen illuminates and the memory test is displayed with a print cartridge, paper jam, option, port, and so on page 2-26. The Lexmark splash screen is initiated. 2. The firmware revision is turned on page 2-26, and take the appropriate action. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in the format XXX.YY. Service errors (8xx.xx / 9xx.xx's) If a service error code...
... the printer is displayed in the message are working on the machine, then go to "Service error codes" on . Display screen illuminates and the memory test is displayed with a print cartridge, paper jam, option, port, and so on page 2-26. The Lexmark splash screen is initiated. 2. The firmware revision is turned on page 2-26, and take the appropriate action. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in the format XXX.YY. Service errors (8xx.xx / 9xx.xx's) If a service error code...
Service Manual
Page 51
... messages User primary message Explanation Change Change Change Change This IR allows a user to do the fax job. Held jobs may cause clipping. If the message remains, replace the disk. Device is only posted once after the firmware has tried to configure the server. SMTP server not setup. The following actions can also be posted for e-mail, and either the 'Server' or 'Web Link' fields are blank. 7014-xxx Messages and error codes User attendance messages The printer control panel displays messages...
... messages User primary message Explanation Change Change Change Change This IR allows a user to do the fax job. Held jobs may cause clipping. If the message remains, replace the disk. Device is only posted once after the firmware has tried to configure the server. SMTP server not setup. The following actions can also be posted for e-mail, and either the 'Server' or 'Web Link' fields are blank. 7014-xxx Messages and error codes User attendance messages The printer control panel displays messages...
Service Manual
Page 66
... during standby control. 922.00 Fuser failed to ramp to "Controller board removal" on page 4-8 Replace the transfer roll. Replace the fan. Turn off MFP for 10 seconds and restart. See "Transfer roll service check" on page 2-39. Replace the controller board. Replace the fuser. See "Cooling fan service check" on page 2-37. 2-28 Service Manual If error re-occurs, replace controller board. The fuser type stored in the cartridge ID does not match the actual fuser installed in the printer.
... during standby control. 922.00 Fuser failed to ramp to "Controller board removal" on page 4-8 Replace the transfer roll. Replace the fan. Turn off MFP for 10 seconds and restart. See "Transfer roll service check" on page 2-39. Replace the controller board. Replace the fuser. See "Cooling fan service check" on page 2-37. 2-28 Service Manual If error re-occurs, replace controller board. The fuser type stored in the cartridge ID does not match the actual fuser installed in the printer.
Service Manual
Page 303
... Defaults 3-31 7014-xxx Fuser Page Count 3-31 Fuser Temp 3-31 Gap Adjust 3-32 Print Contrast 3-32 Transfer 3-32 Warm Up Time 3-31 EVENT LOG Clear Log 3-33 Display Log 3-32 Print Log 3-33 HARDWARE TESTS Button Test 3-21 DRAM Test 3-22 Panel Test 3-21 INPUT TRAY TESTS Feed Test 3-26 Sensor Test 3-26 OUTPUT BIN TESTS Feed Test 3-27 Sensor Tests 3-27 PRINTER SETUP Configuration ID 3-30 Defaults 3-29 Edge to Edge 3-30 Engine Setting 3-29 error messages service error codes 2-26 user attendance messages 2-13 ESD-sensitive parts...
... Defaults 3-31 7014-xxx Fuser Page Count 3-31 Fuser Temp 3-31 Gap Adjust 3-32 Print Contrast 3-32 Transfer 3-32 Warm Up Time 3-31 EVENT LOG Clear Log 3-33 Display Log 3-32 Print Log 3-33 HARDWARE TESTS Button Test 3-21 DRAM Test 3-22 Panel Test 3-21 INPUT TRAY TESTS Feed Test 3-26 Sensor Test 3-26 OUTPUT BIN TESTS Feed Test 3-27 Sensor Tests 3-27 PRINTER SETUP Configuration ID 3-30 Defaults 3-29 Edge to Edge 3-30 Engine Setting 3-29 error messages service error codes 2-26 user attendance messages 2-13 ESD-sensitive parts...
Service Manual
Page 304
...frame 7-10 options 7-12 power-on self test (POST) 2-1 symptoms 2-2 print media trays by model 1-4 types and sizes 1-5 print quality pages using 2-47 print quality problems service check 2-47 solving 2-51 printer symptom table 2-3 printhead service check 2-54 Q Quick Disk Test 3-28 Quick Test 3-24 R registration 3-18 removals ADF separator pad 4-98 ADF separator roll 4-99 covers front access cover 4-8 procedures 4-2 S safety information v-xvii safety inspection guide 6-1 scan and copy specifications 1-11 scan fax and copy symptoms 2-4 SE Menu 3-41 serial number 3-29 7014-xxx event log clear log...
...frame 7-10 options 7-12 power-on self test (POST) 2-1 symptoms 2-2 print media trays by model 1-4 types and sizes 1-5 print quality pages using 2-47 print quality problems service check 2-47 solving 2-51 printer symptom table 2-3 printhead service check 2-54 Q Quick Disk Test 3-28 Quick Test 3-24 R registration 3-18 removals ADF separator pad 4-98 ADF separator roll 4-99 covers front access cover 4-8 procedures 4-2 S safety information v-xvii safety inspection guide 6-1 scan and copy specifications 1-11 scan fax and copy symptoms 2-4 SE Menu 3-41 serial number 3-29 7014-xxx event log clear log...
