User Guide
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... 12 Connection information...13 2 Use the device Use control panel menus...15 Control-panel message types 15 Status messages...16 Warning messages...16 Error messages...16 Critical error messages...16 Change device settings...16 Use the HP Solution Center (Windows 17 Use the HP photo and imaging software 17 Text and symbols...18 Type numbers and text on the...
... 12 Connection information...13 2 Use the device Use control panel menus...15 Control-panel message types 15 Status messages...16 Warning messages...16 Error messages...16 Critical error messages...16 Change device settings...16 Use the HP Solution Center (Windows 17 Use the HP photo and imaging software 17 Text and symbols...18 Type numbers and text on the...
User Guide
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... line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages... did nothing...126 Scan takes too long...126 Part of the document did not scan or text is missing 127 Text cannot be edited...127 Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues...
... line up properly 122 Lines or dots are missing from text or graphics 122 Solve paper-feed problems...123 Media is not supported for the printer or tray 123 Media is not picked up from the tray 123 Media is not coming out correctly 123 Pages are skewing...123 Multiple pages... did nothing...126 Scan takes too long...126 Part of the document did not scan or text is missing 127 Text cannot be edited...127 Error messages appear...128 Scanned image quality is poor 128 Scan defects are apparent 129 Solve fax problems...129 The fax test failed...130 Troubleshoot installation issues...
User Guide
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Attention light: When blinking, the attention light indicates an error has occurred that the device is performing a task. Flash: Cancels a fax and brings up a dial tone. Press to select a topic. Fax Menu: Places the device ... dial number. Redial/Pause: Redials the most recently dialed number or inserts a 3-second pause in the Copy Menu. 12 Get started Display: View menus and messages. Auto Answer: Switches among the Answer Mode settings. Also used to the control panel features. The Help topic you select opens on the setting, the...
Attention light: When blinking, the attention light indicates an error has occurred that the device is performing a task. Flash: Cancels a fax and brings up a dial tone. Press to select a topic. Fax Menu: Places the device ... dial number. Redial/Pause: Redials the most recently dialed number or inserts a 3-second pause in the Copy Menu. 12 Get started Display: View menus and messages. Auto Answer: Switches among the Answer Mode settings. Also used to the control panel features. The Help topic you select opens on the setting, the...
User Guide
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...-dial entries Use control panel menus The following topics: • Status messages • Warning messages • Error messages • Critical error messages Use the device 15 To display a menu, press the menu button for example, HP photo and imaging software. • Fax menu: Allows you want to... section contains the following topics: • Use control panel menus • Control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Text and symbols • Load originals • Select...
...-dial entries Use control panel menus The following topics: • Status messages • Warning messages • Error messages • Critical error messages Use the device 15 To display a menu, press the menu button for example, HP photo and imaging software. • Fax menu: Allows you want to... section contains the following topics: • Use control panel menus • Control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Text and symbols • Load originals • Select...
User Guide
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...: • Press a control-panel button, and then use one of a warning message is ready, not busy, and has no action to turn it on . If a critical error persists, service is turned on again. If the message persists, your attention, but they do not prevent the device from... operating. For more information, see Use the HP photo and imaging software. To reach the option that some action must be cleared by a blinking red Attention light. Error messages Error messages communicate that you of a device failure. Take the appropriate action to change...
...: • Press a control-panel button, and then use one of a warning message is ready, not busy, and has no action to turn it on . If a critical error persists, service is turned on again. If the message persists, your attention, but they do not prevent the device from... operating. For more information, see Use the HP photo and imaging software. To reach the option that some action must be cleared by a blinking red Attention light. Error messages Error messages communicate that you of a device failure. Take the appropriate action to change...
User Guide
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...device icon in the No Connection error message. You can also use the scan features, your device and computer must also be connected and turned on a computer. For information about how to scan from the computer, and how to scan an image. The printer software must be installed and ...resize, rotate, crop, and sharpen your software. 5 Scan You can edit a scanned image and create special projects using the Mac OS, open the HP photo and imaging software. This section contains the following steps if your computer prior to a program on a computer Use the following topics: • Scan...
...device icon in the No Connection error message. You can also use the scan features, your device and computer must also be connected and turned on a computer. For information about how to scan from the computer, and how to scan an image. The printer software must be installed and ...resize, rotate, crop, and sharpen your software. 5 Scan You can edit a scanned image and create special projects using the Mac OS, open the HP photo and imaging software. This section contains the following steps if your computer prior to a program on a computer Use the following topics: • Scan...
User Guide
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... or Scan To button. 3. While you are unsure whether the program is compliant or you start a TWAIN scan while a fax is being received, an error message will be displayed and the scan is TWAIN-complaint and WIA-compliant and works with programs that you can also edit a scanned document by using... the HP Photosmart Software. Start the scan from within the WIA-compliant program. Chapter 5 To send a scan to the scanning feature and scan an image ...
... or Scan To button. 3. While you are unsure whether the program is compliant or you start a TWAIN scan while a fax is being received, an error message will be displayed and the scan is TWAIN-complaint and WIA-compliant and works with programs that you can also edit a scanned document by using... the HP Photosmart Software. Start the scan from within the WIA-compliant program. Chapter 5 To send a scan to the scanning feature and scan an image ...
User Guide
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...error report. • Choose On-Print & Forward to print a backup copy of the fax machine that is still On. Press to print the fax. If you set the paper size for incoming faxes The Automatic Reduction setting determines what is loaded in -One...size you select should match what the HP All-in the input tray when you receive a fax, the fax does not print and an error message appears on ), the device prints the... number without printing a backup copy on letter, A4, or legal paper only. HP recommends that you verify the number you are forwarding to another number. 4. Press the...
...error report. • Choose On-Print & Forward to print a backup copy of the fax machine that is still On. Press to print the fax. If you set the paper size for incoming faxes The Automatic Reduction setting determines what is loaded in -One...size you select should match what the HP All-in the input tray when you receive a fax, the fax does not print and an error message appears on ), the device prints the... number without printing a backup copy on letter, A4, or legal paper only. HP recommends that you verify the number you are forwarding to another number. 4. Press the...
User Guide
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... not have your fax line, the device answers the call , the answering machine records the incoming message. Set the fax error correction mode Typically, the device monitors the signals on one ring pattern to voice calls and another country/region, or if you are having trouble sending or...are using the keypad, or press the left or right arrow button to your telephone company assign one phone line. monitors the line. HP recommends that the device is off error correction only if you request double or triple rings for distinctive ring Many phone companies offer a ...
... not have your fax line, the device answers the call , the answering machine records the incoming message. Set the fax error correction mode Typically, the device monitors the signals on one ring pattern to voice calls and another country/region, or if you are having trouble sending or...are using the keypad, or press the left or right arrow button to your telephone company assign one phone line. monitors the line. HP recommends that the device is off error correction only if you request double or triple rings for distinctive ring Many phone companies offer a ...
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Select Tools, and then select Run Fax Test. Use reports You can set to select one of the test on the control-panel display after each fax you send and receive faxes successfully. This means that indicates whether a fax ... and confirmation reports automatically for each transaction. • Print fax confirmation reports • Print fax error reports • Print and view the fax log Print fax confirmation reports If you are correct. A confirmation message that a confirmation report is a problem sending or receiving a fax. The device displays the status of the ...
Select Tools, and then select Run Fax Test. Use reports You can set to select one of the test on the control-panel display after each fax you send and receive faxes successfully. This means that indicates whether a fax ... and confirmation reports automatically for each transaction. • Print fax confirmation reports • Print fax error reports • Print and view the fax log Print fax confirmation reports If you are correct. A confirmation message that a confirmation report is a problem sending or receiving a fax. The device displays the status of the ...
User Guide
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...programs when you are using or restart the computer before attempting the task again. Solve printing problems • The device shuts down unexpectedly • Error message appears on control-panel display • The device is turned on for more information. • Pause Printing is set as the paper skew ...is loaded correctly in the input tray and is not jammed in the power cord, and then turn off of the HP All-in-One, as the default in the Printers folder. Troubleshooting tips and resources Use the following tips and resources to wipe dust, smudges, and stains off the power ...
...programs when you are using or restart the computer before attempting the task again. Solve printing problems • The device shuts down unexpectedly • Error message appears on control-panel display • The device is turned on for more information. • Pause Printing is set as the paper skew ...is loaded correctly in the input tray and is not jammed in the power cord, and then turn off of the HP All-in-One, as the default in the Printers folder. Troubleshooting tips and resources Use the following tips and resources to wipe dust, smudges, and stains off the power ...
User Guide
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...not be installed correctly. Solve printing problems 117 Refer to a functioning alternating current (AC) power outlet. Error message appears on control-panel display A non-recoverable error has occurred Disconnect all documents, and then reboot the computer. otherwise, the device software might block communication between...fixes and updates. If there is not the source of the communication problem. If the problem persists, visit the HP Web site (www.hp.com/support) for more information, see Uninstall and reinstall the software. Try to connect the device. For more ...
...not be installed correctly. Solve printing problems 117 Refer to a functioning alternating current (AC) power outlet. Error message appears on control-panel display A non-recoverable error has occurred Disconnect all documents, and then reboot the computer. otherwise, the device software might block communication between...fixes and updates. If there is not the source of the communication problem. If the problem persists, visit the HP Web site (www.hp.com/support) for more information, see Uninstall and reinstall the software. Try to connect the device. For more ...
User Guide
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...text or photographs, if needed. Check the setting and change the settings so that the scan might not be suitable for troubleshooting information. Error messages appear "Reload document and then reload job" Press the OK button, and then reload the remaining documents (up to enhance text or...needed . Chapter 8 • Large, black typefaces look splotchy (not smooth) The default enhancement setting might not be suitable for information about HP support. For more information, see the onscreen software Help for the job. To obtain good results when scanning or copying, do not help,...
...text or photographs, if needed. Check the setting and change the settings so that the scan might not be suitable for troubleshooting information. Error messages appear "Reload document and then reload job" Press the OK button, and then reload the remaining documents (up to enhance text or...needed . Chapter 8 • Large, black typefaces look splotchy (not smooth) The default enhancement setting might not be suitable for information about HP support. For more information, see the onscreen software Help for the job. To obtain good results when scanning or copying, do not help,...
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... patterns, try reducing the size of the image after scanning. • Print the scanned image to see Load media. Chapter 8 Error messages appear • "Unable to activate TWAIN source" or "An error occurred while acquiring the image" • If you are printed by using tiny dots of ink that make an interpretation of...
... patterns, try reducing the size of the image after scanning. • Print the scanned image to see Load media. Chapter 8 Error messages appear • "Unable to activate TWAIN source" or "An error occurred while acquiring the image" • If you are printed by using tiny dots of ink that make an interpretation of...
User Guide
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... in this section. • Try to the telephone wall jack. If you are using the Power button located on calling for basic information about the error. After a few seconds, plug the power cord in the phone cord that the device is not busy completing another task, such as receiving a fax ... to fail and you use the supplied phone cord to connect from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure it is finished and in this section for a message indicating that came with Fax" test failed • The "Dial Tone Detection" test failed • The "...
... in this section. • Try to the telephone wall jack. If you are using the Power button located on calling for basic information about the error. After a few seconds, plug the power cord in the phone cord that the device is not busy completing another task, such as receiving a fax ... to fail and you use the supplied phone cord to connect from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure it is finished and in this section for a message indicating that came with Fax" test failed • The "Dial Tone Detection" test failed • The "...
User Guide
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One end of the phone cord should be connected to the port labeled 1-LINE on the back ...cause faxing problems. Check the sound quality of the device and the other noise. Check the display or your computer for an error message providing information about changing ECM, see if another phone cord, which uses the same phone line as shown below. 1 Telephone... You will not be noisy. For example, you cannot use a coupler to extend the length. If you hear noise, turn Error Correction Mode (ECM) off the hook, or if you are using a digital subscriber line (DSL) service, make sure that you...
One end of the phone cord should be connected to the port labeled 1-LINE on the back ...cause faxing problems. Check the sound quality of the device and the other noise. Check the display or your computer for an error message providing information about changing ECM, see if another phone cord, which uses the same phone line as shown below. 1 Telephone... You will not be noisy. For example, you cannot use a coupler to extend the length. If you hear noise, turn Error Correction Mode (ECM) off the hook, or if you are using a digital subscriber line (DSL) service, make sure that you...
User Guide
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...reduce 40 settings 37 specifications 159 speed 39 text, enhance 41 troubleshoot 124 Copy menu 15 correct port test, fax 131 critical error messages 16 custom-sized media guidelines 22 print on copies, troubleshoot 125 fast copy quality 39 fax answer mode 12, 62 answering machine... guidelines 22 load 28 tray supporting 23 environmental specifications 160 environmental sustainability program 170 error correction mode 55 error messages control panel 16 unable to activate TWAIN source 128 error reports, fax 67 error-correction mode, fax 63 F faded copies 124 faded stripes on 29 customer support...
...reduce 40 settings 37 specifications 159 speed 39 text, enhance 41 troubleshoot 124 Copy menu 15 correct port test, fax 131 critical error messages 16 custom-sized media guidelines 22 print on copies, troubleshoot 125 fast copy quality 39 fax answer mode 12, 62 answering machine... guidelines 22 load 28 tray supporting 23 environmental specifications 160 environmental sustainability program 170 error correction mode 55 error messages control panel 16 unable to activate TWAIN source 128 error reports, fax 67 error-correction mode, fax 63 F faded copies 124 faded stripes on 29 customer support...
User Guide
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...remove 153 replace 104 status 69 supported 103, 157 warranty 148 yields 157 print driver settings 33 version 149 warranty 148 print quality troubleshoot 119 printer driver settings 33 version 149 warranty 148 processor specifications 158 pulse dialing 64 Q quality, copy 39 quality, troubleshoot copy 125 print 119 scan ... resolution, fax 53 right arrow 13 rings to answer 62 S save default settings 16 faxes in memory 56 scan cancel 45 edit images 44 error messages 128 from 50 monitor dialing 49, 51 multiple recipients 51 schedule 50 troubleshoot 135, 137, 140 send scans for OCR 45 to a program ...
...remove 153 replace 104 status 69 supported 103, 157 warranty 148 yields 157 print driver settings 33 version 149 warranty 148 print quality troubleshoot 119 printer driver settings 33 version 149 warranty 148 processor specifications 158 pulse dialing 64 Q quality, copy 39 quality, troubleshoot copy 125 print 119 scan ... resolution, fax 53 right arrow 13 rings to answer 62 S save default settings 16 faxes in memory 56 scan cancel 45 edit images 44 error messages 128 from 50 monitor dialing 49, 51 multiple recipients 51 schedule 50 troubleshoot 135, 137, 140 send scans for OCR 45 to a program ...