Getting Started Guide
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... address to print, and get help for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your computer displays any location. Note: If prompted, temporarily...1. Once you have signed up HP ePrint, complete the following : • Accept the Web Services Terms of Use. • Enable the printer to automatically check for diagnosing printing problems. For information about what these settings. 5. No special drivers or software are connecting to the...
... address to print, and get help for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your computer displays any location. Note: If prompted, temporarily...1. Once you have signed up HP ePrint, complete the following : • Accept the Web Services Terms of Use. • Enable the printer to automatically check for diagnosing printing problems. For information about what these settings. 5. No special drivers or software are connecting to the...
Getting Started Guide
Page 10
...for your operating system: • Windows: Select the option with your computer does not have while setting up the printer • Make sure that the have been removed from HP's support website (www.hp.com/go/customercare). From this website, search for driver downloads, and then select the option...following steps: 1. Insert the software CD provided with the printer into your printer, and then select Software & Driver Downloads. on the option you select when you install the HP software, the user guide might have a CD or DVD drive, you use the SETUP cartridges that the printer...
...for your operating system: • Windows: Select the option with your computer does not have while setting up the printer • Make sure that the have been removed from HP's support website (www.hp.com/go/customercare). From this website, search for driver downloads, and then select the option...following steps: 1. Insert the software CD provided with the printer into your printer, and then select Software & Driver Downloads. on the option you select when you install the HP software, the user guide might have a CD or DVD drive, you use the SETUP cartridges that the printer...
Getting Started Guide
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...are connecting using a USB cable, make sure • If the computer cannot recognize the HP that the USB drivers have been turned on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. On the computer desktop, click Start, ...select Programs or All Programs, click HP, select your network. Open HP Utility. (HP Utility is located in the Hewlett-Packard folder in the Windows...
...are connecting using a USB cable, make sure • If the computer cannot recognize the HP that the USB drivers have been turned on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. On the computer desktop, click Start, ...select Programs or All Programs, click HP, select your network. Open HP Utility. (HP Utility is located in the Hewlett-Packard folder in the Windows...
User Guide
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......17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...23... Turn the printer off...23 2 Print Print documents...24 Print documents (Windows 25 Print documents (Mac OS X 25 Print brochures...25 Print brochures (Windows 26 Print brochures (Mac OS X 26 Print on envelopes...26 Print on envelopes...
......17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...23... Turn the printer off...23 2 Print Print documents...24 Print documents (Windows 25 Print documents (Mac OS X 25 Print brochures...25 Print brochures (Windows 26 Print brochures (Mac OS X 26 Print on envelopes...26 Print on envelopes...
User Guide
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...sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After resolving ... 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
...sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After resolving ... 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
User Guide
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... on accessories in Tray 1 and Tray 2. • Make sure default tray is turned on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from the drop-down menu, and then click OK. If you can use the tray settings to the... icon, and then click Properties. 3. Make sure tray lock is empty. • Load media in the printer driver when you want to... Load media in the left panel. • Print driver (Windows): Click the Printer services button on . 2. Select the printer from list of the following table lists possible ways ...
... on accessories in Tray 1 and Tray 2. • Make sure default tray is turned on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from the drop-down menu, and then click OK. If you can use the tray settings to the... icon, and then click Properties. 3. Make sure tray lock is empty. • Load media in the printer driver when you want to... Load media in the left panel. • Print driver (Windows): Click the Printer services button on . 2. Select the printer from list of the following table lists possible ways ...
User Guide
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... Print photos Print on special and custom-size paper Print borderless documents Print documents Follow the instructions for your documents, see HP ePrint. 24 Print For more information about selecting the best print media for your web-connected printer anytime, from any location... any additional software or printer drivers. Change the settings manually only when you to change print quality, print on your operating system. • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from HP that allows you want to ...
... Print photos Print on special and custom-size paper Print borderless documents Print documents Follow the instructions for your documents, see HP ePrint. 24 Print For more information about selecting the best print media for your web-connected printer anytime, from any location... any additional software or printer drivers. Change the settings manually only when you to change print quality, print on your operating system. • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from HP that allows you want to ...
User Guide
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...if available). 6. Print documents (Mac OS X) 1. c. Select the paper size from HP that opens the Properties dialog box. NOTE: If you want to the Printer pop-up menu. Print brochures 25 Print documents (Windows) 1. Depending on your software application, click Print. 3. Click Print or OK to step... on your project. For more information, see Load media. 2. b. Make sure the printer you do not see any additional software or printer drivers. From the File menu in the Format For pop-up menu. 7. Select a paper size: a. From the File menu in the tray....
...if available). 6. Print documents (Mac OS X) 1. c. Select the paper size from HP that opens the Properties dialog box. NOTE: If you want to the Printer pop-up menu. Print brochures 25 Print documents (Windows) 1. Depending on your software application, click Print. 3. Click Print or OK to step... on your project. For more information, see Load media. 2. b. Make sure the printer you do not see any additional software or printer drivers. From the File menu in the Format For pop-up menu. 7. Select a paper size: a. From the File menu in the tray....
User Guide
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.... b. Make sure the printer you want to begin printing. Select the paper size from any location, and without any additional software or printer drivers. Depending on photo paper (Mac OS X) 1. Click OK, and then click Print or OK to use is selected. 28 Print Chapter 2...up menu. Print photos on your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Load paper in the input tray. Make sure...
.... b. Make sure the printer you want to begin printing. Select the paper size from any location, and without any additional software or printer drivers. Depending on photo paper (Mac OS X) 1. Click OK, and then click Print or OK to use is selected. 28 Print Chapter 2...up menu. Print photos on your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Load paper in the input tray. Make sure...
User Guide
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... for an account on your operating system: Windows 1. The printer's embedded web server opens. 3. Set up HP ePrint. From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for HP ePrint. No special drivers or software are connected to the Internet,... enter these web features if the printer is a free service from HP that came with your web-connected printer anytime, from ...
... for an account on your operating system: Windows 1. The printer's embedded web server opens. 3. Set up HP ePrint. From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for HP ePrint. No special drivers or software are connected to the Internet,... enter these web features if the printer is a free service from HP that came with your web-connected printer anytime, from ...
User Guide
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... technical support. This website also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to the HP website at www.hp.com/go /customercare. This website provides information and...printer problems. If prompted, select your questions. • Connect with an HP technician by using these operating systems, see www.hp.com/go/customercare. NOTE: HP does not provide telephone support for Windows or Mac OS X. This website provides information and utilities that can also ...
... technical support. This website also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to the HP website at www.hp.com/go /customercare. This website provides information and...printer problems. If prompted, select your questions. • Connect with an HP technician by using these operating systems, see www.hp.com/go/customercare. NOTE: HP does not provide telephone support for Windows or Mac OS X. This website provides information and utilities that can also ...
User Guide
Page 63
... to a nearby network that is on a Macintosh computer, click System Preferences in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is connected to your computer has indicator lights, check to the computer and the router. ... If the Ethernet connection is working correctly, Built-in Ethernet appears in the Dock, and then click Network. To check a wireless connection 1. Windows a. If the lights are on , try reconnecting the Ethernet cable to see the documentation that blinks. If Built-in Ethernet does not appear in...
... to a nearby network that is on a Macintosh computer, click System Preferences in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is connected to your computer has indicator lights, check to the computer and the router. ... If the Ethernet connection is working correctly, Built-in Ethernet appears in the Dock, and then click Network. To check a wireless connection 1. Windows a. If the lights are on , try reconnecting the Ethernet cable to see the documentation that blinks. If Built-in Ethernet does not appear in...
User Guide
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...and click Resume Printing. 4. Select the printer, and then click Open Print Queue. 3. However, most VPN services do not allow you install the HP software again, the installer might be interfering. If the printer is connected to the VPN. For more than one of the printer..., click Resume Printer. On the Ports tab, look for additional troubleshooting help Step 5: Make sure the wireless version of the printer driver is set as the default printer driver (Windows only) If you to work with a checkmark. Step 6: Make sure your computer is not connected to the printer, make sure...
...and click Resume Printing. 4. Select the printer, and then click Open Print Queue. 3. However, most VPN services do not allow you install the HP software again, the installer might be interfering. If the printer is connected to the VPN. For more than one of the printer..., click Resume Printer. On the Ports tab, look for additional troubleshooting help Step 5: Make sure the wireless version of the printer driver is set as the default printer driver (Windows only) If you to work with a checkmark. Step 6: Make sure your computer is not connected to the printer, make sure...
User Guide
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... sure that the computer meets at least the minimum system requirements. • In the Windows Device Manager, make sure that you are using a computer running one of the printer driver. HP software installation suggestions Check the computer system • Make sure that your computer is connected...network. ◦ All cable connections to the computer and the printer are unable to install the HP software, verify that: You can download the printer driver from the HP website (www.hp.com/go/customercare). Check the hardware connections • Make sure that any problems, run the ...
... sure that the computer meets at least the minimum system requirements. • In the Windows Device Manager, make sure that you are using a computer running one of the printer driver. HP software installation suggestions Check the computer system • Make sure that your computer is connected...network. ◦ All cable connections to the computer and the printer are unable to install the HP software, verify that: You can download the printer driver from the HP website (www.hp.com/go/customercare). Check the hardware connections • Make sure that any problems, run the ...
User Guide
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...program. The printer status report also contains a log of the "General network troubleshooting" conditions are different, change the IP address in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes.... dialog boxes. For more information, see Understand the network configuration page. • If you are closed or disabled for computers running Windows, make sure that the network ports created in the dialog box to match the address on the same subnet as a conflict with the...
...program. The printer status report also contains a log of the "General network troubleshooting" conditions are different, change the IP address in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes.... dialog boxes. For more information, see Understand the network configuration page. • If you are closed or disabled for computers running Windows, make sure that the network ports created in the dialog box to match the address on the same subnet as a conflict with the...
User Guide
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...HP ePrint specifications • HP website specifications HP ePrint specifications • An Internet connection using either a wired (Ethernet) or wireless connection. • Maximum size of the media first. Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows...For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on one side of a page • Always use media that conforms to the ...
...HP ePrint specifications • HP website specifications HP ePrint specifications • An Internet connection using either a wired (Ethernet) or wireless connection. • Maximum size of the media first. Jams might occur with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows...For more information, see Media specifications. • Specify two-sided printing options in your application or in the printer driver. • Do not print on one side of a page • Always use media that conforms to the ...
User Guide
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...cartridge Solution 1: Turn the printer off and on Turn off the printer, and then turn it on again. If the problem persists, contact HP support for the printer. Solutions are properly installed: 1. Solution 3: Clean the electrical contacts To clean the electrical contacts in the printer. Clean...again. Turn off and on again. Cartridge Problem The ink cartridge identified in the message is loaded in the printer driver, and then print the document again. 130 Errors (Windows) If the problem persists, try the next solution. Make sure that the correct paper is missing, damaged, incompatible...
...cartridge Solution 1: Turn the printer off and on Turn off the printer, and then turn it on again. If the problem persists, contact HP support for the printer. Solutions are properly installed: 1. Solution 3: Clean the electrical contacts To clean the electrical contacts in the printer. Clean...again. Turn off and on again. Cartridge Problem The ink cartridge identified in the message is loaded in the printer driver, and then print the document again. 130 Errors (Windows) If the problem persists, try the next solution. Make sure that the correct paper is missing, damaged, incompatible...
User Guide
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...Firewall configure 64 firewall settings 117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94 ... 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating...
...Firewall configure 64 firewall settings 117, 118 firewalls, troubleshoot 46 fonts supported 89 H head 73 Hewlett-Packard Company notices 3 HP software uninstall from Windows 124 HP Utility (Mac OS X) opening 127 system requirements 91 troubleshoot, cannot be opened 65 envelopes sizes supported 92 tray supporting 94 ... 96 after the support period 44 align printhead 75 B blank pages, troubleshoot print 48 both sides, print on and off in driver 22 duty cycle 89 E electrical specifications 96 embedded web server about 126 opening 126 humidity specifications 96 I ink cartridge door, locating...
User Guide
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...OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality ...print quality report 53 print settings print quality 50 printer control panel locating 8 network settings 116 printer driver accessories settings 22 warranty 87 printer exterior clean 23 printer software (Windows) about 126 opening 126 printer status report information on 68 print 69 printhead clean 74 information 69 printhead...
...OS custom-size paper 29, 30 Print borderless 31 Print photos 28 print settings 25 turn accessories on and off in driver 22 Mac OS X HP Utility 126 maintain printhead 73 maintenance align printhead 75 check ink levels 38 clean printhead 74 diagnostic page 53 print quality ...print quality report 53 print settings print quality 50 printer control panel locating 8 network settings 116 printer driver accessories settings 22 warranty 87 printer exterior clean 23 printer software (Windows) about 126 opening 126 printer status report information on 68 print 69 printhead clean 74 information 69 printhead...
User Guide
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... suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96 W warranty 87 websites accessibility information 3, ... supplies and accessories 114 supply yield data sheet 89 Windows borderless 31 print brochures 26 Print photos 28 print settings 25 system requirements 90 turn accessories on and off in driver 22 uninstall HP software 124 wireless communication advanced wireless troubleshooting 58 basic ...
... suggestions 67 installation issues 66 lights 81 solve network problems 67 wired network 57 wireless problems 57 two-sided printing 32 U uninstall HP software Windows 124 USB connection port, locating 8, 9 V view network settings 116 voltage specifications 96 W warranty 87 websites accessibility information 3, ... supplies and accessories 114 supply yield data sheet 89 Windows borderless 31 print brochures 26 Print photos 28 print settings 25 system requirements 90 turn accessories on and off in driver 22 uninstall HP software 124 wireless communication advanced wireless troubleshooting 58 basic ...